Attachment_3-B_Key_Personnel_Proposal.pdf

Offer Forms Solicitation No. BPM007036

Community Accountability

Program Services for

Community Corrections

State of Arizona

Department of Child Safety

Office of Procurement & Contracts

3003 N. Central Avenue, 20th Floor

Phoenix, AZ 85012

Attachment 3-B Key Personnel Proposal

The State requires one main point of contact for any resultant contract with at least one back up personnel who understands the Scope of the contract. Answer all questions thoroughly in the spaces provided. Offerors may add additional tables as necessary. All Key Personnel shall be included with the Offer in response to the Solicitation.

1 Name: x Rabeia McCray- Dansby How long with company? x years 12

Current position in company:

x CEO How long in position? x years 12

Position for the Services:

CEO

x % of time will be dedicated to

ADCS Services?

x %

What primary functions will be assigned?

x Program oversight, staff supervision, service delivery, data tracking and reporting, compliance monitoring, quality assurance, community outreach, and coordination with referral partners.

Describe person’s experience in performing services like those that are to be assigned:

The CEO will provide executive oversight, assign key roles, ensure compliance with x contract requirements, validate organizational capacity, and conduct final review to confirm accuracy and readiness for program implementation.

List person’s job-related training and education:

Bachelor’s Degree in Organizational Communication; Training in Crisis Prevention, CPR and First Aid, Standard xOperating Procedures (SOPs), Leadership and Management Development, Contract Compliance, and Program

Evaluation.

Resume attached?: Y / N (filename) RD Resume

2 Name: x Chussette Oden

How long with company? x years

Current position in company:

x COO How long in position? x years 3

Position for the Services:

x COO % of time will be dedicated to

ADCS Services?

x %

What primary functions will be assigned?

Oversees daily operations, supervises program and administrative staff, ensures compliance with policies and procedures, x manages contract deliverables, monitors quality assurance, supports budgeting and resource allocation, and implements strategic initiatives.

Describe person’s experience in performing services like those that are to be assigned:

Chussette Oden has extensive experience overseeing service delivery, managing multidisciplinary teams, and ensuring compliance with contractual and regulatory requirements. She has successfully led xprograms supporting children and families, coordinated care services, and implemented operational procedures to ensure quality and efficiency. Her background includes direct supervision of staff, monitoring performance metrics, and maintaining high standards of service aligned with agency goals.

List person’s job-related training and education:

Over 25 years of experience in behavioral health and human services; extensive x training in Child and Familiy Teams, CPR and First Aid, Trauma-Informed Care, Leadership and Staff Supervision, Contract Compliance, and Program Operations

Resume attached?: Y / N (filename) CO Resume

End of Attachment 3-

Solicitation Instructions

Part 2

A v a i l a b l

SECTION 2-D: Offer Forms, Attachment 3-B o n l i n e a t : A P P . A Z . g o v

Professional Experience

Beia’s Families Chief Executive Officer | 2019 – Present

- Led the strategic development and delivery of outpatient mental health services.

- Managed financial operations, forecasting, and revenue generation.

- Supervised a multidisciplinary clinical team and ensured regulatory compliance.

- Maintained partnerships with healthcare providers and community organizations.

- Oversaw public relations and community outreach to increase visibility and engagement.

- Monitored KPIs and implemented continuous improvement initiatives.

Beia’s Place CEO / Owner | 2013 – Present

- Oversaw all aspects of operations for two congregate care homes and a Building Resilient Families (BRF) program.

- Directed budgeting, payroll, program development, and compliance.

- Led referral reviews, case management, CFT participation, and coordination with agencies.

- Advocated for youth needs and collaborated with public and private partners to ensure care standards were met.

Hacienda HealthCare (via OfficeTeam) Human Resources Generalist | 2013 – 2014 -Administered employee benefits, including enrollment, COBRA, FMLA, and vendor coordination.

- Maintained confidential employee records and compliance reports.

- Served as backup to the Director of Human Resources.

- Prepared and maintained HR reports through ADP and other systems.

- Ensured adherence to healthcare HR policies and procedures.

Education Northern Arizona University

Bachelor of Arts in Organizational Communication

CHUSSETTE ODEN

chussetteoden@yahoo.com

602-803-2373

HUMAN SERVICES PROFESSIONAL

Dedicated professional with over 25 years of experience working with adults, children, and families in behavioral and mental health community-based services. Skilled in working across diverse populations in various settings, including in-home, inpatient, and clinical environments. Extensive expertise in mental health services, behavior management, crisis intervention, advocacy, and intensive case management.

Strong background in accessing community resources, coordinating care, and collaboration with stakeholders. Recognized for excellent rapport-building, de-escalation techniques, time management, and problem-solving skills. Specialized experience in Assertive Community Treatment (ACT) teams, serving as a housing specialist, substance abuse specialist, and independent living specialist.

EDUCATION & CERTIFICATIONS

Argosy University – Bachelor of Arts in Human Services (2014-2017)

Housing Quality Standards (HQS) Certified

Certified in First Aid & CPR

Department of Public Safety Fingerprint Clearance Card

Crisis Prevention and Intervention (CPI) Certified

Proficient in Microsoft Word, Excel, Outlook, NextGen, ClaimTrak, and JWalk

PROFESSIONAL EXPERIENCE

Beia’s Families-Chief Operations Officer

November 2024 – Present

• Oversee daily operations, strategic planning, and organizational development.

• Implement policies to enhance efficiency, compliance, and service delivery.

• Manage financial planning, budgeting, and resource allocation.

• Develop and maintain partnerships to expand programs and funding opportunities.

• Supervise department leaders and ensure alignment with organizational goals.

Beia’s Families- Director of Training and Community Resources – Phoenix, AZ

Feb 2019 – Feb 2021 & Present

• Develop and implement group and individual learning courses.

mailto:chussetteoden@yahoo.com

• Manage training budgets and design employee training programs aligned with company goals and industry standards.

• Provide outreach and engagement to community partners and stakeholders.

• Support nonprofit partners in capacity-building and strengthening community resource connectivity.

• Deliver staff training, onboarding, and professional development programs.

Interfaith of the Woodlands – Workforce Solutions Department

Financial Services Representative, Houston, TX | Aug 2021 – Feb 2022

• Counseled customers via telephone regarding career planning and educational options.

• Assisted clients with financial aid applications for childcare and job training programs.

• Managed high-volume interactions in a fast-paced, multi-functional call center environment.

• Maintained communication with internal and external partners, ensuring accurate data entry and documentation.

Lifewell Behavioral Wellness – Phoenix, AZ

Clinical Housing Specialist | Oct 2016 – Feb 2019

• Conducted eligibility assessments for clients seeking housing assistance.

• Provided education on tenant rights and responsibilities.

• Assisted individuals, including SMI, veterans, and disabled persons, in locating affordable housing.

Chicanos Por La Casa – Phoenix, AZ

ACT Housing Specialist | Oct 2015 – Oct 2016

• Provided housing advocacy and supportive services to help clients maintain stable housing.

• Mediated landlord-tenant disputes and conducted home visits.

• Assisted mental health providers in ensuring coordination of care for clients.

Value Options RBHA / Magellan (Choices/People of Color Network) – Phoenix, AZ

Forensic ACT Team Member | Feb 2005 – Sept 2015

• Completed ASAM assessments and facilitated individual and group substance abuse counseling.

• Assisted clients with housing resources and appropriate placements.

• Provided referrals to community programs for substance abuse treatment.

• Conducted home visits and collaborated with psychiatrists during client appointments.

Family Involvement Center – Phoenix, AZ

Family Support Liaison/Trainer | 2004 – 2005

• Provided education and support to families navigating mental health services.

• Advocated for children with special education needs.

• Represented the organization at community events and engagement initiatives.

Jewish Family / CARENOW

Lead FSP/Case Aide/Scheduler | Oct 2000 – Oct 2003

• Provided direct client supervision and crisis intervention.

• Coordinated care between multiple agencies.

• Managed case documentation and service planning implementation.

CORE COMPETENCIES

• Behavioral & Mental Health Services

• Crisis Intervention & De-escalation

• Case Management & Advocacy

• Community Resource Navigation

• Evidence-Based Practices Implementation

• Coordination & Collaboration of Care

• Staff Training & Development

• Program Management & Policy Implementation

• Strategic Planning & Capacity Building

• Client Assessment & Service Planning

BOARD MEMBERSHIP & COMMUNITY INVOLVEMENT

MIKID Board of Directors – Board Member (2019 – Present)

REFERENCES

Available upon request.

Request for Proposal Arizona Department of Corrections, Solicitation No. BPM006819

Community Accountability Program Services for Community Corrections

Rehabilitation & Reentry

701 E. Jefferson Street

Phoenix, AZ 85034

Attachment 07 – Key Personnel

Answer all questions thoroughly in the spaces provided. Complete this form in full for each one of the key personnel proposed to be involved in performing the Services. Insert or attach a separate resume as applicable, but any attached resumes are supplemental to this form and do not substitute for this form. If there are more than three (3) Key Personnel, please utilize the same form for each additional Personnel by making copies of this page as needed.

1 Name: JANET OCONNOR Job title: Program Clinical Supervisor

Length of employment with the company:

4 MONTHS

Length of time in current role:

4 MONTHS

Proposed percentage of overall time to be dedicated to the Services:

X 50% If applicable, length of time in related experience with large local, state or federal government agencies:

30 YEARS

Proposed position with regard to the Services: Program Clinical Supervisor

Proposed primary responsibilities with regard to the Services: Janet Lee O’Connor, MA, LPC, LISAC, will serve as the Program Clinical Supervisor for the Community Accountability Program. She will oversee clinical service delivery, ensure compliance with ADCRR, AHCCCS, and AZ DHS requirements, and provide supervision to behavioral health staff. Janet will ensure fidelity to evidence-based practices, including CBT and the Hazelden A New Direction curriculum, and review clinical documentation for quality and consistency. She will support staff training, guide treatment planning and assessments, and serve as the primary clinical liaison to ADCRR.

Describe experience in performing Services similar to those that are to be assigned:

SEE ATTACHED RESUME

List job-related certifications, training, and education:

SEE ATTACHED RESUME

Resume: OCONNOR, J

V I T A

Janet Lee O’Connor

2012 South Augusta Place

Tucson, Arizona 85710-7905

(520) 360-0007

CAREER GOALS

Provide distance learning opportunities for students and professionals in Counseling

Psychology, Addiction, and Redecision Transactional Analysis. Continue adjunct faculty positions for online/distance learning. Maintain private practice, continuing to provide counseling and consulting services, training, and supervision for therapists. Special interest in criminality/criminal thinking, trauma, anxiety disorders, ethical and legal practice.

SPECIAL QUALIFICATIONS

Over thirty years’ experience as psychotherapist, trainer, and consultant in the mental health and substance use disorder field. Thirty years college and university teaching experience. Diplomate in Redecision Transactional Analysis. Specialist in curriculum development for Counseling Psychology. Approved Clinical Supervisor.

PROFESSIONAL PREPARATION

Ed.S., Reading/Counseling, University of Arizona, August 10, 1989

M.Ed., Reading/Education, University of Arizona, May 15, 1982

B.A., Education, University of Arizona, May 17, 1981

LICENSURE AND CERTIFICATION

Licensed Professional Counselor, LPC-0817, Arizona

Licensed Independent Addiction Counselor, LIAC-1008, Arizona

National Certified Counselor, NCC-21657

Approved Clinical Supervisor, ACS-01851

Diplomate in Redecision Transactional Analysis Certified Transactional Analysis Practitioner Instructor (TAPI)

PROFESSIONAL EXPERIENCE

OWNER, Family Systems Counseling & Therapy, Inc., 1990-present

Private practice providing services to individuals. Consultant to mental health and substance use facilities in the areas of program development, management, Janet Lee O’Connor - 2 development, training, and utilization review. Consultant for professionals & students to maintain ethical practice. Experience providing EAP services, work with military personnel and families, and crisis debriefing

ADJUNCT FACULTY, Grand Canyon University, 2013 – present. Counseling, Non-traditional on-line classes, undergraduate and graduate courses in mental health and addiction counseling, practicum and internship instructor and supervisor.

MAP Instructor, Prescott College, Counseling Psychology, 2003-2023. Individualized directed study classes designed to meet counseling licensing requirements.

ADJUNCT FACULTY, Prescott College, 1989-2023. Individualized classes for adult undergraduate students in counseling, elementary, and secondary education. Select classes via Moodle platform.

PRIVATE PRACTICE, 1987- present. Provide psychotherapy for individuals, couples, groups, and families, specializing in trauma recovery, addictions and related issues, as well as depression management.

PRIVATE PRACTICE, 1982-1987. Diagnosis and tutoring for reading disabilities, test anxiety, and study skills.

CO-OWNER/EDUCATION DIRECTOR, Southwest Institute for Group & Family

Therapy, 1992-present. Train professional and addiction counselors and students in

Redecision Therapy, Transactional Analysis, and Gestalt techniques in ongoing supervision groups. SWIGFT also offers continuing education through a series of trainings for students and professionals including ethics, multiculture, addiction interventions, professional development.

STAFF/CURRICULUM DEVELOPMENT COORDINATOR, Arizona State Prison, 1997-2000. Developed and implemented the G.F. Services’ Orientation Program for

Arizona Department of Corrections inmates starting in a nine-month drug and alcohol treatment program. Co-facilitated the pilot program to introduce Options, a cognitive restructuring into the existing psycho education on the Manzanita and Winchester Yards.

PROGRAM COORDINATOR, Outpatient Recovery Services, Inc., 1994-1996. Day to day coordination of outpatient program in conjunction with owner/medical director.

INSTRUCTOR, University of Arizona, 1984-1989. Instructor in the College of

Education

Janet Lee O’Connor - 3

UNIVERSITY TEACHING EXPERIENCE

Pre-practicum, PCN-622, Grand Canyon University (GCU), 2014 - present

Practicum/Internship, PCN-662A, GCU, 2014 - present

Practicum/Internship, PCN-662B, GCU, 2014 - present

Practicum/Internship, PCN-662C, GCU, 2014 – present

Practicum/Internship, PCN-662D, GCU, 2014 - present Counseling Skills in the Helping Relationship, PCN-515. GCU, 2014 - present

Grp Interventions & Comm Resources for Addiction & SUD’s, PCN-162, GCU, 2013 – present

Family Dynamics & Community Education in the Treatment of Addiction, PCN-275, GCU, 2014 - present

Advanced Counseling Theories for Addiction & SUD’s, GCU, PCN-365, 2014 - present

Psychopathology and Advanced Tx Issues for Special Populations w/Addiction and SUD’s”, GCU, PCN-370, 2014 - present

Advanced Case Management for Addiction and Substance Use Disorders, PCN-255, 2015 - present

Decoding Skills, LRC 304, University of Arizona (U of A), 1989

Elementary School Reading, LRC 494a, U of A, 1989

Teaching Language Arts, LRC 322, U of A, 1985-86

Decoding Skills, ELEM 304, U of A, 1985

Elementary School Reading, ELEM 494a, U of A, 1985

Instructional Lab, RDG 672, U of A, 1985 Reading Certification, RDG 6494d, U of A, 1984-85

COLLEGE TEACHING EXPERIENCE

MAP PROGRAM – PRESCOTT COLLEGE

MACP 51150, Marriage, Couple, and Family Counseling taught on Moodle platform for online learning, summer 2019, 2021, 2022

MACP 50090, Psychological Testing & Appraisal in Counseling taught on Moodle platform for online learning, spring 2013, fall 2013, summer 2016, summer 2018, fall 2018, 2020

MACP 51010, Counseling Theories taught on Moodle platform for online learning, fall

Janet Lee O’Connor - 4

Mentor/Instructor/Curriculum developer for the following courses for Prescott College, 1989-present:

Introduction to Transactional Analysis

Counseling Interventions for Adolescent Attachment Disorder

Counseling Special Populations – Dual Diagnosis

Professional Planning in Mental Health Counseling

Advanced Career Development and Counseling

Counseling Theories

Working with Children

Working with Adolescents

Working with Offenders

Working with Domestic Abuse Approaches to Trauma Resolution

Group Techniques and Redecision Therapy

Pre- and Perinatal Psychology

UNDERGRADUATE PROGRAM – PRESCOTT COLLEGE

Tests & Measurement

Mainstreaming Methods

School Law and Professional Development

Reading/Decoding and Practicum

Reading/Language Art Methods

Science and Math Methods

Multicultural Education Survey of Modern English Grammar

GRADUATE PROGRAM – GRAND CANYON UNIVERSITY

Pre-Practicum Field Experience

Practicum Field Experience

Internship Field Experience

Human Growth and Development

Counseling Skills in the Counseling Relationship

Human Sexuality, Aging and Long-Term Care

Tests and Appraisal in Counseling

Janet Lee O’Connor - 5

UNDERGRADUATE PROGRAM – GRAND CANYON UNIVERSITY

Psychopathology and Advanced Treatment Issues for Special Populations with

Addictions and Substance Use Disorders

Advanced Counseling Theories for Addiction and Substance Use Disorders

Counselors

Group Interventions and Community Resources for Addiction and Substance Use

Disorders

Family Dynamics and Community Education in the Treatment of Addiction and

Substance Use Disorders

Process Addictions

Advanced Case Management for Addiction and Substance Use Disorders Treatment of Addiction and Substance Use Disorders in Children and Adolescents

Practicum

Relapse Prevention in the Treatment of Addiction and Substance Use Disorders

Domestic Violence, Child, Elder Abuse in Families w/Addiction &Substance Use Disorders

HONORS

Committee Member, AZBBHE Counseling Academic Review Committee, 2015-present

Approved Clinical Supervisor, Center for Credentialing & Education, Inc. 2014-present

Coordinator of Education, United States of America Transactional Analysis

Association. 2012

Transactional Analysis Practitioner Instructor Certification (TAPI), 2012

Diplomat in Redecision Transactional Analysis, awarded by Mary M. Goulding, MSW, co-founder of Redecision Therapy, 12/02/2007

President, The America’s Transactional Analysis Association, International association bringing together the United States, Canada, and Mexico to promote multicultural training and exchange of ideas focused on Transactional Analysis, 2003 – 2010

President, Presidio Charter Chapter, American Business Women’s Association, 2005

Janet Lee O’Connor – 6

PUBLICATIONS

O’Connor, J L. (2019). Stromingen in TA. Redecision School. [Redecision Transactional

Analysis]. T.A. Magazine Transactionele Analyse in Praktijk, 3, oktober.

https://www.professioneelbegeleiden.nl/stromingen-in-ta-volledige-uitgave-9-artikelen

O’Connor, (Darby) J.L., & St. Germaine, J. (2010). By way of introduction: Redecision

Therapy. In L. Kadis & M.C. Goulding (Eds.). Redecision Therapy expanded perspectives then and now. Zeig, Tucker & Theisen, Inc.

O’Connor, J.L. (2008). Eric spoke to me through redecision transactional analysis. The

Script, April 2008

Darby, J. L. & St. Germaine, J. (1995). By way of introduction: Robert L Goulding and redecision therapy. Transactional Analysis Journal, 25, 312-313.

Darby, J. L., (1985). The affective domain: A centennial retrospective. University of

Arizona Centennial Monograph in Reading: Historical and Current Perspectives, 81- 91.

Darby, J. L., & Tidwell, D. L. (1987). Student editors, Reflections on becoming readers. University of Arizona Doctoral Monograph. Tucson, AZ: University of

Arizona

PROFESSIONAL AFFILIATIONS

International Transactional Analysis Association (ITAA)

American Counseling Association (ACA)

The Association for Counselor Education and Supervision (ACES)

PRESENTATIONS/WORKSHOPS

Southwest Schools, 2024, An Exploration of Multicultural Counseling:

Treatment versus Indoctrination

Southwest Institute for Group & Family Therapy, Ethics for Addiction and Mental

Health Professionals, presented bi-annually, Spring & Fall every year

Southwest Institute for Group & Family Therapy, Multicultural Counseling, presented bi-annually, Spring & Fall https://www.professioneelbegeleiden.nl/stromingen-in-ta-volledige-uitgave-9-artikelen https://www.professioneelbegeleiden.nl/stromingen-in-ta-volledige-uitgave-9-artikelen

Janet Lee O’Connor - 7

Southwest Schools, 2021 Virtual Conference, If You See Something, Say Something –

Issues in Supervision. Co-presented with Dr. Patricia Kerstner

Southwest Institute for Group & Family Therapy, Using the DSM-5, 2-day workshop, TA Academie, Soesterberg, Holland. A Demonstration of Redecision Transactional

Analysis, 2013

Centre for Psychotherapy DeViersprong in Halsteren, the Netherlands. A Demonstration of Redecision Transactional Analysis, 2013

AzAADAC Conference, Tucson AZ. Supervision for Professional and Addiction

Counselors, 2010, 2011, 2012

Southwest Institute for Group & Family Therapy. Addiction, Thinking Errors, &

Recovery, 2010, 2012

Southwest Institute for Group & Family Therapy. Diagnosis & Treatment Planning, 2012, 2014, 2016

Eleventh International Conference on Ericksonian Approaches to Hypnosis &

Psychotherapy. A Demonstration of Brief Ericksonian Solutions & Redecision

Transactional Analysis, 2011

International Transactional Analysis Conference. Montreal, Canada. A Demonstration of Redecision Transactional Analysis, 2011

SPECIAL SKILLS, TRAINING, AND ABILITIES

Approved Clinical Supervisor, 2014

Certified Transactional Analysis Practitioner Instructor, 2012

Diplomate Redecision Transactional Analysis, 2007

Certified Sex Offender Treatment Specialist, 2006

Certified Trainer, OPTIONS: A Cognitive Restructuring Program

Certified Staff Instructor, Arizona Department of Corrections

Disaster Mental Health Services, American Red Cross, 2002.

Motivational Interviewing, Arizona Substance Abuse Consortium, 2001

Rational Emotive Behavioral Therapy, weekend intensive with Albert Ellis, 1995.

Ericksonian Methods, weekend intensive, 1992

Redecision Therapy, Gestalt Therapy, and Transactional Analysis, Five years ongoing supervision and training with Robert Goulding, M.D. and Mary McClure

Goulding, M.S.W., 1987-91.

Janet Lee O’Connor – 8

Numerous workshops, conferences, seminars, and college classes on group therapy, treating sexual trauma, substance use/addiction, ethics, couple counseling, sex abuse, eating disorders, post traumatic stress disorder, depression, & anger, 1981 – present.

COMMUNITY INVOLVEMENT

Pro-bono presentations to community groups and organizations, 1985 – present.

YWCA Women’s Counseling Network – provided pro-bono services, 1994

Parents Anonymous, group facilitator, 1989.

PERSONAL DATA

Excellent health, married, adult children.

REFERENCES

Keith Cross, PhD Judy M. Hogan, PhD

220 Grove Avenue 5033 N. Campana Drive

Prescott, AZ 86301 Tucson, AZ 85718

(877) 350-2100 x 3207 (520) 661-6755 kcross@presott.edu jhogan525@yahoo.com mailto:kcross@presott.edu mailto:jhogan525@yahoo.com