Attachment_11_References__Done.10.16.23.pdf

PDF 132 KB Posted

Attached to
Foreign Language Interpretation and Translation Services
Solicitation number
BPM005633
Issued by
Arizona

About this file

This is a References attachment for Request for Proposal Solicitation No. BPM005633 issued by the Arizona Department of Administration State Procurement Office for Foreign Language Interpretation and Translation services. The solicitation requires offerors to provide at least three client references for assignments that replicate the requirements of the solicitation, with at least one reference demonstrating public sector work experience. All referenced projects must have been completed within the last five years. The Arizona Department of Administration reserves the right to conduct reference checks and may contact additional clients beyond those provided by offerors, including internal state clients.

The three references provided demonstrate substantial experience in foreign language services across multiple public sector jurisdictions. The Rhode Island Department of Health reference documents a statewide translation and interpreting contract awarded in 2011 with ongoing service through December 2022, totaling approximately $180,000 in completed projects across more than 15 languages including Spanish, Portuguese, Arabic, Chinese, and Swahili. The State of Oregon Employment Department reference shows continuous contract performance since November 2005 with a completed contract value of $250,000 across multiple state agencies, delivering translation, review, editing, and onsite and remote interpreting services in approximately 25 languages. The Baltimore City Public Schools System reference indicates an indefinite contract beginning in 2019 with completed services valued at approximately $449,000, providing translation and onsite and remote video interpreting services in multiple languages.

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Text version

Request for Proposal

Solicitation No. Solicitation No. BPM005633

Foreign Language Interpretation and Translation

Arizona Department of Administration

State Procurement Office

100 North 15th Avenue Phoenix, AZ 85007

Solicitation Attachment – References | Revision No. 1 | Revised 11-22

Attachment 11 – References

State intends to conduct reference checks for accounts referenced provided by Offerors. It may, at its sole discretion, contact additional clients not presented as references, including internal state clients. Offerors shall provide at least three (3) client references for assignments that replicate or mirror the requirements of this Solicitation. At least one (1) of the projects referenced must be related to public sector work. All references shall be for work received and completed within the last five (5) years.

1 Client company/Address Contact Begin date End date

Rhode Island Department of Health

3 CAPITOL HILL, ROOM 402, Providence, RI 02908-

Adderlin Bailey, MPH, Communications Specialist, Partner Communications, Equity, and Translation Lead, Center for Public Health

Communication, Division of

Policy, Information &

Communications.

2011 Present

Phone number Email address

(401) 345-8707 adderlin.bailey@health.ri.gov

Summarize the scope and deliverables provided, including timeline and outcome.

In 2011, LTS was awarded a contract by the Rhode Island Department of Administrative Services for providing foreign language translation and interpreting services on a statewide basis for all agencies of the State of Rhode

Island. Hence, we actively offered our services to different departments, such as the Department of Health, the

Department of Human Services, and the University of Rhode Island, until March 11, 2021. We re-submitted our bid proposal, and we got an approval notice on 3/25/2021 to restart the contract.

We primarily worked for them nonstop during days, evenings, and holidays in providing the translation, review, and desktop publishing of the Rhode Island Governor’s daily and weekly press releases, other public health notices, and other non-COVID-19 related documents from the time of the breakout of the COVID-19 pandemic in March 2020 up to March 2021, in more than 15 languages such as Spanish, Portuguese, Cape Verdean

Creole, French, Hmong, Arabic, Chinese, Khmer, Lao, Haitian Creole, Kinyarwanda, and Swahili.

The total value of the completed projects up to December 2022 for different departments of the State is about

$180,000.00. Currently, the contract is ongoing.

List key Materials or Services provided.

Translation and proofreading and editing in multiple languages.

2 Client company/Address Contact Begin date End date

State of Oregon Employment Department (OED)

Address: 875 Union St NE, Salem, OR 97311

Eric Villegas, Universal Access

Coordinator

2005 Present

503-947-1794. Eric.L.VILLEGAS@oregon.gov

Summarize the scope and deliverables provided, including timeline and outcome.

State Procurement Office

Topic/Title: We have provided translation, and translation review /editing, proofreading, formatting, and desktop publishing for the Oregon State Department of Administrative Services, under contract # PS – NON- IT2177-55

We also provide them with onsite and remote interpreting services.

We have translated and revised several documents for State agencies such as the State Department of Human Services, Child Care, and the Employment Department. Most of them are documents on education, legal, public health, and other social issues. We also provide interpretation services for them.

Our contract with them was for translation services to provide translated and reviewed, and ready-for-use final versions. To ensure the quality of the translated documents, we also reviewed translated documents using independent translation reviewers. So, in all the contracts we have for translation services, our task was also to include a translation review.

We translated into several languages, including Tigrigna, Chuukese, Farsi, Burmese, Traditional Chinese, Simplified Chinese, Nepalese, Spanish, Vietnamese, Russian, Amharic, Somali, Farsi, Pashto, Nepali, Korean, Arabic, Oromo, Japanese, Romanian, Urdu, Ewe, etc.

Contract Terms: We have many present and past contracts with the state since November 2005 and some are renewed annually.

The total value of the Contract: Indefinite

The value of the completed contract so far for OED and other Departments is $250,000.00

Translation, and translation review /editing, proofreading, formatting, and desktop publishing, onsite and remote interpreting services.

3 Client company/Address Contact Begin date End date

Baltimore City Public Schools System.

Address: 6820 Fait Ave, Baltimore, MD 21224

Kerensa M. Estes, IEP Chair, John Ruhrah

Elementary/Middle School

#228

2019 Present

443.836.7654 (direct line - no voicemail)

443.255.7900 (work cell – texts and voicemail).

410.396.9125 (main office).

kestes@bcps.k12.md.us

Summarize the scope and deliverables provided, including timeline and outcome.

We have provided them with translation, onsite, and remote video interpreting services in multiple languages.

The total value of the Contract Value: Indefinite

The value of the completed contract so far is about $449,000.00.

https://www.bing.com/local?lid=YN873x12179491629231048287&id=YN873x12179491629231048287&q=John+Ruhrah+Elementary%2fMiddle+School&name=John+Ruhrah+Elementary%2fMiddle+School&cp=39.28569030761719%7e-76.53105163574219&ppois=39.28569030761719_-76.53105163574219_John+Ruhrah+Elementary%2fMiddle+School mailto:kestes@bcps.k12.md.us

State Procurement Office

Translation, onsite, and remote video interpreting in multiple languages.

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