Attachment_11___Experience_and_Capacity_Response.pdf

Request for Proposal Arizona Department of Corrections, Solicitation No. BPM007036

Community Accountability Program Services for Community Corrections

Rehabilitation & Reentry

701 E. Jefferson Street

Phoenix, AZ 85034

Attachment 11 – Experience and Capacity Response

Offeror shall provide a response either after each section or in a separate document entitled: “Attachment - Experience and

Capacity Response” that demonstrates their understanding of the Scope of Work requirements and describes the company’s overall experience and capacity in providing the Services stated in this Solicitation.

If a separate document is used, please clearly designate each section and double-check to ensure that each question has been answered. If any information provided is considered CONFIDENTIAL by Offeror, the information must be specifically included in the Confidential Information Designation Attachment and related documentation to be assessed for confidential treatment under A.A.C. R2-7-103.

1.0 Company Profile. The Offeror must include a narrative description of its organization. The narrative must include the following:

1.1 Brief overview of business operations;

1.2 Full disclosure of any potential conflict of interest between the Offeror and any State employee who functions or has responsibilities in the review or approval of the undertaking or carrying out of the Contract;

1.3 A Statement of whether, in the last five (5) years, the Offeror has filed (or had filed against it) any bankruptcy or insolvency proceeding, whether voluntary or involuntary, or undergone the appointment of a receiver, trustee, or assignee for the benefit of creditors, and if so, an explanation providing relevant details and current status;

1.4 A Statement documenting all open or pending litigation initiated by Offeror or where Offeror is a defendant or party in any litigation that may have a material impact on Offeror’s ability to deliver the contracted Services or with a public sector client;

1.5 Full disclosure of any public sector contracts terminated for cause or convenience in the past five (5) years;

1.6 Offeror shall provide evidence of any Arizona required business license to provide these Services; AND

1.7 Offeror shall provide copies of any professional or industry certifications that represent the Services detailed in this

Solicitation.

1.8 Provider must be in good standing with the Arizona State Government

Offeror Response:

Beia’s Families, established in 2019, is a mission-driven, community-based nonprofit organization committed to serving

Arizona’s underserved, underprivileged, and justice-involved populations. We deliver a comprehensive continuum of services including behavioral health treatment, transitional housing, parenting and family programs, and reentry supports that promote long-term stability and self-sufficiency. Our mission is to equip individuals with the skills necessary to achieve independence and self-sufficiency by providing essential services that promote well-being and long-term recovery. Our vision is to create a community where every individual has the tools, support, and opportunity to thrive.

We are contracted with all major AHCCCS Managed Care Organizations, including:

• Mercy Care

• Banner – University Health Plans

• Molina Complete Care

• Arizona Complete Health

• Beia’s Families also receives direct referrals from the Arizona Department of Corrections (ADOC) for individuals in need of transitional support and treatment services.

We are proud community partners with:

• Wildfire SNAP Community Partner Network

• Arizona State University (ASU) for Community Health Workers

• Arizona Department of Child Safety (Healthy Families Program)

• Recovery Empowerment Network (REN)

• Unite Us referral network

• Maricopa County Healthy Start and SHIFT Initiative

• Contexture (Arizona’s Health Information Exchange)

• Homeless Management Information System (HMIS)

Through the Wildfire SNAP Community Partner Program, our staff provide hands-on support to justice-involved individuals and families applying for Supplemental Nutrition Assistance Program (SNAP) benefits. We assist with application completion, eligibility verification, and navigating public benefit systems. In addition to SNAP enrollment, we also support individuals in applying for AHCCCS and other critical public assistance programs. This integrated approach ensures that clients gain access to essential food resources and are connected to health coverage and financial supports that promote long-term stability—especially for underserved and underprivileged individuals.

As part of our whole-person service model, justice-involved clients are further linked to our broader programming, including housing assistance, behavioral health treatment, outpatient services in our licensed IOP program, and soon-to-launch treatment services in our licensed behavioral health group home (license pending, scheduled for August).

Additional supports include employment assistance, parenting education, and peer mentorship. We anticipate serving 50–

75 individuals annually through these collaborative partnerships, with a focus on reducing barriers and improving access to vital safety net programs for Arizona’s underserved and underprivileged communities.

This proposed contract will be clinically supported by Janet Lee O’Connor, MA, LPC, LISAC, a nationally recognized clinician and educator with over 30 years of experience in psychotherapy, clinical supervision, ethical practice, and trauma recovery. Janet has worked directly with justice-involved individuals in prison and reentry settings and brings extensive experience in curriculum development and staff training. She holds a master’s degree in Counseling and is licensed in

Arizona as both a Professional Counselor (LPC) and Independent Substance Abuse Counselor (LISAC). Her certifications include:

• Arizona Board Certified Clinical Supervisor

• Certified Clinical Trauma Professional (CCTP)

• Certified Compassion Fatigue Professional (CCFP)

• Certified in the Neurosequential Model of Therapeutics (NMT)

Janet’s clinical expertise will ensure fidelity to evidence-based treatment approaches and the delivery of trauma-informed services, providing oversight to licensed service components and supporting overall clinical quality consistent with the goals of the Arizona Department of Corrections, Rehabilitation & Reentry. Beia’s Families is uniquely positioned to support ADCRR in advancing recovery, reducing recidivism, and strengthening community reintegration outcomes for justice-involved individuals across Arizona.

Beia’s Families has extensive experience working with justice-involved individuals, including those under community supervision, reentering from incarceration, or participating in diversion and court-mandated treatment programs. Since

2022, more than 60 percent of individuals enrolled in our outpatient services have had a history of justice involvement.

We provide comprehensive, trauma-informed services designed to address the complex needs of individuals with criminal justice involvement. Our programming integrates relapse prevention planning, cognitive restructuring, and life skills development to reduce recidivism, improve emotional regulation, and promote long-term behavioral change. Our outpatient and intensive outpatient (IOP) services are rooted in evidence-based clinical practices such as Cognitive

Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Motivational Interviewing (MI), all of which are effective in addressing criminogenic thinking, trauma histories, and substance use.

Integrated and Standalone Programmatic Expertise

Example 1: Women with Children in Recovery Program – Arizona Complete Health Capital Grant (2024–Present)

Funded by Arizona Complete Health through a capital grant, this program supports transitional housing and recovery services specifically for women with children. Participants receive outpatient treatment, peer support, parenting education, case management, and assistance with reunification and economic stability. This initiative is designed to provide trauma-informed, family-centered care that addresses the unique needs of women in recovery and promotes generational healing and housing stability.

Funded by Arizona Complete Health through a capital grant, this program supports transitional housing and recovery services specifically for women with children. Participants receive outpatient treatment, peer support, parenting education, case management, and assistance with reunification and economic stability. This initiative is designed to provide trauma-informed, family-centered care that addresses the unique needs of women in recovery and promotes generational healing and housing stability.

In addition to our housing and parenting supports, Beia’s Families delivers comprehensive clinical services designed to support the full continuum of behavioral health needs for justice-involved individuals. Our licensed programs provide:

• Intensive Outpatient Program (IOP) group treatment

• Individual and group counseling

• Case management services

• Peer support services

• Wraparound planning and service coordination

These services are delivered both as part of integrated care models and as standalone offerings to ensure broad access for individuals who may not require housing or intensive wraparound services. Whether in our outpatient clinic, transitional housing, or through community-based referrals, our behavioral health services are designed to meet individuals where they are. Programming is trauma-informed, evidence-based, and aligned with ADCRR’s goals to reduce recidivism and promote successful reintegration into the community.

Example 2: Empowerment Housing – Mercy Care SUBG (2024–Present)

Funded through the AHCCCS Substance Use Block Grant, this transitional housing program provides wraparound recovery support for individuals exiting treatment—many of whom are justice-involved and at risk of recidivism.

Residents receive outpatient behavioral health services, peer support, life skills training, employment assistance, and trauma-informed care. The program applies structured service planning and evidence-based practices aligned with community reintegration goals and has demonstrated success in improving housing stability and reducing recidivism risk.

Example 3: Healthy Families Program – Arizona Department of Child Safety (2024–Present)

Beia’s Families operates the Healthy Families program, an evidence-based home visitation model that provides intensive, long-term parenting support for families facing risk factors such as substance use, economic instability, and system involvement. The program offers parenting education, child development support, and resource navigation. Many clients are connected to behavioral health services through referrals. This model supports protective factors, promotes family stability, and aligns with goals of long-term prevention and reunification.

Professional Associations and Leadership Experience Beia’s Families is actively involved in statewide and local professional associations that promote collaboration, policy alignment, and quality improvement across behavioral health, housing, and reentry services. These affiliations include:

• Arizona Council of Human Service Providers

• AHCCCS Provider Engagement Forums

• Mercy Care and Arizona Complete Health Provider Collaboratives

• Wildfire SNAP Community Partner Network

• Maricopa County Healthy Start

• Maricopa County SHIFT Initiative

• Contexture, Arizona’s health information exchange (HIE)

• Unite Us, a statewide referral coordination platform

• Homeless Management Information System (HMIS), used to coordinate housing and homelessness-related services

In addition to organizational affiliations, Beia’s Families is led by a team of professionals with deep expertise in behavioral health, peer support, and justice-involved service delivery. Our Chief Executive Officer (CEO) is a Certified

Peer Support Specialist and former case manager with extensive experience supporting individuals with serious mental illness (SMI). She currently serves as Secretary of the Board for Recovery Empowerment Network (REN), a peer-led, community-based organization serving individuals with SMI throughout Arizona. Our Chief Operating Officer (COO) is a

Certified Family Support Specialist with over 25 years of experience in behavioral health, including roles as a forensic case manager, family support specialist, and provider for justice-involved youth. She also spent more than 11 years as a case manager on an Assertive Community Treatment (ACT) team, providing intensive community-based support for individuals at high risk of hospitalization or incarceration. The COO currently serves on the boards of the Arizona Peer &

Family Coalition, MIKID (Mentally Ill Kids in Distress), and the Behavioral Health Planning Council. Janet Lee

O’Connor, MA, LPC, LISAC, our proposed Clinical Program Director, brings over 30 years of experience in psychotherapy, curriculum design, correctional programming, and trauma-informed care. She is licensed in Arizona as a

Professional Counselor and Independent Substance Abuse Counselor, and holds certifications as a Clinical Supervisor

(AZBBHE), Certified Clinical Trauma Professional (CCTP), Certified Compassion Fatigue Professional (CCFP), and in the Neurosequential Model of Therapeutics (NMT). These partnerships and leadership experiences position Beia’s

Families to deliver evidence-based, culturally responsive, and justice-informed services with strong system alignment and accountability.

Bankruptcy or Insolvency Disclosure Beia’s Families has not filed for bankruptcy or insolvency, nor had any such proceedings filed against it within the last five

5) years. The organization remains in strong financial standing.

Pending Litigation Disclosure Beia’s Families is not currently involved in any litigation that would materially impact our ability to deliver services under his contract.

Public Sector Contract Terminations Beia’s Families has not had any public sector contracts terminated for cause or convenience in the past five (5) years.

Arizona Business Licensure Beia’s Families is registered with the Arizona Corporation Commission and authorized to operate as a nonprofit service provider in Arizona. A copy of our registration and business license is included in the attachments.

Certifications Beia’s Families employs licensed professionals who maintain credentials through the Arizona Board of Behavioral Health examiners and nationally recognized training organizations. These include certifications in trauma-informed care, clinical supervision, peer support, CPR/first aid, and case management. Supporting documentation is attached.

Good Standing with Arizona State Government

Beia’s Families is in good standing with the Arizona State Government and remains fully compliant with all contractual, fiscal, and reporting obligations across our state-funded and managed care contracts.