Human Resources & Equal Employment Opportunity Services (FSS-738-X)

The Human Resources & Equal Employment Opportunity Services (FSS-738-X) Multiple Award Schedule (MAS) contract vehicle enables federal agencies to procure comprehensive human capital management and administrative support services. Based on the original solicitation, the contract covers seventeen Special Item Numbers (SINs) including talent acquisition, compensation and benefits administration, labor relations, employee performance management, workforce analytics, administrative support, and Equal Employment Opportunity (EEO) services. The contract allows federal agencies to efficiently obtain human resources expertise through a streamlined ordering process, with contractors providing a broad range of professional services to support agency workforce management and compliance needs.

Across the task orders, the most frequently awarded contracts are for EEO investigation services, human capital support services, and employee assistance programs. Typical contract values range from approximately $3,000 to $3.4 million, with durations spanning several months to multiple years. Key prime contractors include Resolution Services LLC (a woman-owned small business), Booz Allen Hamilton Inc., EEO Network, and Sierra Tahoe Investigations. Most task orders are awarded to civilian agencies such as the Drug Enforcement Administration, Federal Energy Regulatory Commission, Department of Commerce, and Department of Justice, with no set-aside being the most common designation. The majority of work is performed in various locations across the United States, supporting federal agencies' human resources and EEO programmatic requirements through investigations, consulting, training, and administrative support services.