Human Resources & Equal Employment Opportunity Services (FSS-738-X)
Active Master GSA Schedule Awarded
- Federal agency
-
Federal Acquisition Service
- Awardees
- 228 across 231 IDV awards
- Task orders
- 9,662
- Obligated
- $3,661,630,912
Vehicle facts
- Opportunity
-
- Human Capital Management and Administrative Support Services Solicitation · 2FYAAR060004B · Posted Jun 11, 2019
- Agency
-
- Federal Acquisition Service General Services Administration
- Combined task order value
-
- $4,094,567,191 Current, with exercised options
- $7,543,637,755 Potential, with all options
- Last date to order
- No end date listed
IDV award and task order details come from SAM.gov/FPDS.
About this vehicle
GSA Federal Acquisition Service established this Master Schedule for human resources and EEO services in 1997, with ordering authority extending through December 31, 3000. The vehicle remains active but ordering momentum has declined significantly; task-order awards dropped from 133 in 2020 to just 3 in 2024, suggesting the schedule has matured and may be facing competition from newer vehicles or customer migration to alternative contract mechanisms. Of the 9,661 task orders awarded since 2000, 178 distinct primes have competed, with combined potential value standing at $7.54 billion; $3.66 billion (49%) has been obligated to date.
The schedule spans 17 subcategories covering talent acquisition, talent development, compensation and benefits, labor relations, EEO investigation and counseling, pre-employment background investigations, compensation, employee performance management, separation and retirement, and administrative support services. Recent task orders show heavy concentration in EEO investigation work, often firm-fixed-price calls of $3,000 to $6,000 per investigation, alongside larger labor-hours BPAs for human capital operating support and strategic recruitment ranging from $185,000 to $3.3 million in obligated value.
Your Recruiting Company, Inc. leads by potential value at $381.5 million across 332 orders, followed by STG International, Inc. at $117.3 million and Monster Government Solutions, LLC at $110.1 million. By order count, Resolution Services, L.L.C. holds 657 awards but only $24.7 million combined potential value, indicating high-volume, low-value transactional work. The top five primes account for only 10% of the schedule's combined potential value, signaling a highly fragmented competitive environment.
Task orders fund a broad customer base spanning 601 distinct agencies. Federal Emergency Management Agency Support Services Section leads with 440 orders worth $61 million, followed by Social Security Administration with 286 orders worth $62.7 million. Customer concentration remains low across the schedule.
The schedule is overwhelmingly unrestricted: 89% of orders carry no set-aside designation, 9% are total small business, and remaining designations (8(a), SDVOSB, WOSB, HUBZone) each account for less than 1% of orders. Typical task-order values range from under $10,000 for individual EEO investigations to $2 million-plus for labor-hours-based human capital support contracts. The recent award to Your Recruiting Company for strategic recruitment shows a $973,269 ceiling with $463,183 obligated, illustrating mid-market order sizes on this mature schedule.
Description
Human Resource Services
IDV awards
Show 40 more
Latest 50 of 231 listed here. See the rest on GovTribe.
Latest task orders
Show 15 more
Latest 25 of 9,662 listed here. See the rest on GovTribe.
Pools and SINs
| Pool or SIN | IDV awards |
|---|---|
| Order-Level Materials | 179 |
| Agency Human Capital Strategy, Policy, and Operational Planning | 121 |
| EEO Services | 59 |
| Social Services, Professional Counseling and Veterans’ Readjustment & Behavioral Health Services | 52 |
| Pre-Employment Background Investigations | 38 |
| Talent Acquisition | 34 |
| Administrative Support Services | 31 |
| Separation and Retirement | 29 |
| Talent Development | 29 |
| Compensation and Benefits | 27 |
| Employee Performance Management | 25 |
| Agency Human Capital Evaluation | 23 |
| Workforce Analytics and Employee Records | 23 |
| Employee Relations | 19 |
| Labor Relations | 19 |
| Private Shared Service Center for Core HR Services | 4 |
| Private Shared Service Center for Non-Core HR Services | 4 |
Show all 17
Top awardees by obligations
| Rank | Awardee | Obligated | Share |
|---|---|---|---|
| 1 | International Business Machines Corporation | $346,423,829 | 9% |
| 2 | Zeiders Enterprises, Inc. | $302,496,531 | 8% |
| 3 | Your Recruiting Company, Inc. | $251,709,159 | 7% |
| 4 | Peraton Risk Decision Inc. | $176,520,541 | 5% |
| 5 | Omniplex World Services Corporation | $175,904,359 | 5% |
| 6 | ADC LTD NM | $148,426,074 | 4% |
| 7 | Csra LLC | $127,503,975 | 3% |
| 8 | Accenture Federal Services LLC | $107,419,719 | 3% |
| 9 | Deloitte Consulting LLP | $105,173,006 | 3% |
| 10 | STG International, Inc. | $100,845,604 | 3% |
Top funding agencies by obligations
| Rank | Funding agency | Obligated | Share |
|---|---|---|---|
| 1 | Department of Homeland Security | $1,025,590,846 | 28% |
| 2 | Department of Health and Human Services | $437,171,738 | 12% |
| 3 | Department of Veterans Affairs | $361,064,331 | 10% |
| 4 | DOD Education Activity | $303,066,875 | 8% |
| 5 | Department of Agriculture | $217,542,537 | 6% |
| 6 | Department of Commerce | $203,198,702 | 6% |
| 7 | General Services Administration | $135,761,486 | 4% |
| 8 | Department of Justice | $94,398,941 | 3% |
| 9 | Department of the Treasury | $84,019,491 | 2% |
| 10 | Department of the Army | $72,575,257 | 2% |
Obligations by fiscal year
| Fiscal year | Obligated |
|---|---|
| FY2026 | $612,806 |
| FY2025 | $16,134,386 |
| FY2024 | $10,505,360 |
| FY2023 | $50,853,441 |
| FY2022 | $116,498,844 |
| FY2021 | $164,634,131 |
| FY2020 | $265,269,686 |
| FY2019 | $412,863,460 |
| FY2018 | $366,777,547 |
| FY2017 | $279,128,881 |
| FY2016 | $273,130,586 |
| FY2015 | $265,239,359 |
| FY2014 | $232,211,817 |
| FY2013 | $201,903,256 |
| FY2012 | $160,953,220 |
| FY2011 | $157,317,769 |
| FY2010 | $160,983,865 |
| FY2009 | $144,668,483 |
| FY2008 | $129,807,432 |
| FY2007 | $103,021,749 |
| FY2006 | $65,175,193 |
| FY2005 | $38,029,512 |
| FY2004 | $18,795,947 |
| FY2003 | $19,001,406 |
| FY2002 | $11,568,170 |
| FY2001 | $2,533,112 |
| FY2000 | $666,412 |
Show all 27
Quick answers
What is the FSS-738-X contract vehicle?
Human Resources & Equal Employment Opportunity Services (FSS-738-X) is a GSA schedule run by Federal Acquisition Service (General Services Administration), awarded on July 15, 1997.
Which companies hold FSS-738-X?
228 companies hold FSS-738-X's 231 IDV awards. The latest went to Lee Kramer Associates, LLC on April 27, 2020. The awardees whose task orders obligated the most are International Business Machines Corporation, Zeiders Enterprises, Inc. and Your Recruiting Company, Inc.
How much has been spent through FSS-738-X?
9,662 task orders have been placed under FSS-738-X, obligating $3,661,630,912. Their combined current value, with exercised options, is $4,094,567,191.
Which agencies use FSS-738-X the most?
The departments whose task orders under FSS-738-X obligated the most are Department of Homeland Security ($1,025,590,846), Department of Health and Human Services ($437,171,738) and Department of Veterans Affairs ($361,064,331).
How much was obligated through FSS-738-X in fiscal year 2025?
Task orders under FSS-738-X obligated $16,134,386 in fiscal year 2025.
What pools does FSS-738-X have?
FSS-738-X has 17 pools, lots and SINs, including Order-Level Materials, Agency Human Capital Strategy, Policy, and Operational Planning, EEO Services and Social Services, Professional Counseling and Veterans’ Readjustment & Behavioral Health Services.
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