Federal Supply Schedule 47QREA19D0010

Active Awarded Last action

Contract number
47QREA19D0010
Awardee
Awarding agency
Task orders
102

Award facts

Opportunity
Last date to order 73% complete
IDV ceiling
$60,000,000.00
Award type
Multiple award
Who can order
All agencies
Set-aside
No set-aside
Competition
Full and Open Competition Negotiated Proposal / Quote
Pricing
Fixed Price with Economic Price Adjustment
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

GSA issued a Federal Supply Schedule contract to Crossroads Mediation Services, Inc., an SBA Certified Women-Owned Small Business, on August 1, 2019, under contract number 47QREA19D0010 with a ceiling value of $60 million and ultimate completion date of July 31, 2029. The schedule covers equal employment opportunity services including investigations of discrimination complaints, preparation of investigation reports, analysis and recommended final agency decisions, alternative dispute resolution mediation, and EEO counseling for individual and consolidated cases. Performance occurs nationwide through federal agency task orders.

Crossroads operates under the Multiple Award Schedule (MAS) vehicle, enabling agencies to place orders against pre-negotiated pricing rather than compete individual procurements. Recent delivery orders under this schedule include a $1.2 million final agency decision investigation contract from the Department of Transportation (September 2025, completion September 2030), a $2.33 million DOT EEO investigation and reporting order (awarded September 2024, completion September 2029), a $5.95 million woman-owned small business set-aside delivery order from USCIS for EEO investigation and counseling services (February 2024, completion February 2029), a $199,000 mediation services order from the Department of State (September 2025, completion September 2026), and a $284,872 State Department EEO services order (September 2024, completion September 2025).

Crossroads also holds multiple active BPAs under this MAS schedule, including a $16 million multiple-award BPA with the Transportation Security Administration for EEO resolution and investigation services (awarded September 2021, completion September 2026), a $5.5 million small-business set-aside BPA with the Department of Agriculture for EEO investigations (July 2023, completion July 2028), a $3.5 million single-award BPA with the Department of Commerce for EEO investigations (August 2025, completion July 2030), and a $2.75 million total-small-business set-aside BPA with the Department of Treasury for EEO support services (September 2025, completion September 2030).

Task orders

Task order Ordering agency Obligated Awarded
This BPA call order is for counseling and investigation services for human resource complaints in support of the office… 70T01026F5600N004 Transportation Security Administration $300,000
Follow-on to 19AQMM25F1318 for continued mediation services 19AQMM26F1052 Office of Acquisition Management $150,000
Final agency decisions 1331L526F13OS0339 Office of the Secretary $20,000
EEO investigations 1331L526F13OS0318 Office of the Secretary $40,000
EEO investigative and support services crossroads BPA call 02 47QACA26F0303 Federal Acquisition Service $10,000
This BPA call order is for counseling and investigation services for human resource complaints in support of the office… 70T01026F5600N001 Transportation Security Administration $300,000
Equal employment opportunity (EEO) services at the department of treasury (do), office of civil rights and EEO (OCRE)… 2032H326F00041 Departmental Offices $51,850
Title: call order: crossroads OY3 (3/20/26-3/19/27) 15DDHQ26F00000153 Drug Enforcement Administration $207,864
Conduct EEO investigations to produce impartial legally sufficient reports of investigations. 12314425F0417 Office of Procurement and Property Management $418,898
The purpose of this task order 693JK425F65008N is that the contractor shall provide final agency decisions EEO… Immediate Office of the Secretary of Transportation $480,000
Follow-on task order for continued mediation services 19AQMM25F1318 Office of Acquisition Management $199,000
Final agency decisions 1331L525F13OS0306 Office of the Secretary $20,000
This BPA call order is for counseling and investigation services for human resource complaints in support of the office… 70T01025F5600N007 Transportation Security Administration $200,000
Support- professional: human resources 1331L525F13OS0260 Office of the Secretary $125,000
EEO investigative services BPA call CMS 47QACA25F0213 Federal Acquisition Service $26,108
Title: crossroads, INC: OY2 (POP 4/08/2025-3/19/2026) requestor: taya a austin REF award/BPA: 15DDHQ23A00000009 POP… 15DDHQ25F00000281 Drug Enforcement Administration $78,937
This is a request for counseling pre-000020-2025 anonymous 2/case manager conor ahern/BPA # 45310020A0004/ASD POC… 45310025F0070 Equal Employment Opportunity Commission $0
This is a request for counseling pre-000019-2025 anonymous 1/case manager conor ahern/BPA # 45310020A0004/ASD POC… 45310025F0069 Equal Employment Opportunity Commission $0
This is a request for the investigation of case 2024-0058. Individual case - continuing violation/case mgrs. 45310025F0041 Equal Employment Opportunity Commission $543
Equal employment opportunity investigation services per the 70T01025F5600N002 Transportation Security Administration $28,440
Title: crossroads mediation service (OY1) Q1, FY25 funds 15DDHQ25F00000019 Drug Enforcement Administration $10,863
The purpose of this task order 693JK424F65014N under GSA contract no. 47QREA19D0010 is that the contractor shall… Immediate Office of the Secretary of Transportation $1,430,418
Task order for EEO services 19AQMM24F1848 Office of Acquisition Management $284,872
Add additional funding for travel 1331L524F13OS0481 Office of the Secretary $7,540
EEO investigation case number 2024-0046 45310024F0197 Equal Employment Opportunity Commission $4,187
Conduct EEO investigations - option year 1 pricing 12314424F0400 Office of Procurement and Property Management $196,446
Crossroads mediation services-EEO support & investigative svcs 73351024F0113 Federal Acquisition Service $9,674
EEO investigation case number 2024-0046 45310024F0212 Equal Employment Opportunity Commission $9,618
EEO investigation case number 2024-0045 case manager joel millian see page 2 for details. Requisition EO240032 45310024F0192 Equal Employment Opportunity Commission $0
Purchase EEO investigation services. 70T01024F5600N003 Transportation Security Administration $157,439
Exercise option year 1 task order 15DDHQ24F00000275 Drug Enforcement Administration $68,924
Conduct EEO investigations 12314424F0134 Office of Procurement and Property Management $70,000
EEO investigation services case: 2024-0005 case manager: sabrina carraway 45310024F0071 Equal Employment Opportunity Commission $4,811
EEO investigation services case no: 2024-0005 45310024F0072 Equal Employment Opportunity Commission $4,811
BPA call for EEO counseling services starting february 24, 2024 9531CB24F0022 Consumer Financial Protection Bureau $11,825
Uscis office of equal opportunity and inclusion (OEOI), conflict resolution division (CRD) EEO investigation and… 70SBUR24F00000037 Citizen and Immigration Services $2,753,470
Support- professional: legal 1331L524F13OS0134 Office of the Secretary $13,074
This is a request for counseling pre- 000038-2023 anonymous 1/case manager conor ahern/ BPA #45310020A0004/ASD POC… 45310024F0008 Equal Employment Opportunity Commission $1,741
This is a request for counseling pre- 000002-2024/case manager maria kaplan/ BPA #45310020A0004/asdpoc marlon chambers. 45310024F0004 Equal Employment Opportunity Commission $1,741
Investigation of cases 2023-0025 45310023F0230 Equal Employment Opportunity Commission $3,974
Purchase EEO investigation services 70T01023F5600N007 Transportation Security Administration $26,706
Purchase EEO services 70T01023F5600N004 Transportation Security Administration $248,432
Investigation services 45310023F0173 Equal Employment Opportunity Commission $3,770
Conduct EEO investigations for cases RE: contract # 12314423A0007 (CROSSROAD) 12314423F0456 Office of Procurement and Property Management $30,761
Crossroads mediation services EO support services 73351023F0149 Office of Performance Management and the Chief Financial Officer $44,687
BPA call under BPA 75H70422A00004 with crossroads mediation services for the great plains area IHS, aberdeen, south… 75H70623F03002 Indian Health Service $44,199
Administrative management and general management consulting services 1331L523F13OS0214 Office of the Secretary $0
Investigation services 45310023F0055 Equal Employment Opportunity Commission $8,158
Purchase EEO investigation services 70T01022F5600N011 Transportation Security Administration $39,262
Administrative investigations BPA 75H70523F06003 Indian Health Service $4,794
Show 40 more

Latest 50 of 102 listed here. See the rest on GovTribe.

IDV awards

IDV Agency Ceiling Awarded
2032H325A00007 Equal employment opportunity services at the U.S. Department of treasury, office of civil rights and EEO (OCRE) Departmental Offices $2,750,000
1331L525A13OS0005 Equal employment opportunity investigations Office of the Secretary $3,500,000
47QACA25A0068 73351022A0014 EEO support services BPA Federal Acquisition Service $750,000
12314423A0007 United states department of agriculture (USDA), office of the assistant secretary for civil rights (OASCR) - EEO support services - EEO investigations POP:… Office of Procurement and Property Management $5,500,000
15DDHQ23A00000009 Blanket purchase agreement for EEO counseling and EEO investigation - base plus 4 option years. Drug Enforcement Administration $1,740
12314423A0003 USDA oascr EEO support services. Vendor has new GS contract #. This BPA replaces 12314218A0019. Office of Procurement and Property Management $42,500
1331L522A13OS0024 Final agency decisions Office of the Secretary $150,000
75H70422A00004 Administrative investigations BPA pilot, consisting of: base period: six (6) months: 08/02/2022 through 02/01/2023 option period (if exercised): six (6)… Indian Health Service $249,999
73351022A0014 Crossroads mediation services-EEO support services BPA for the small business administration Office of Performance Management and the Chief Financial Officer $750,000
9531CB22A0012 BPA for EEO counseling services Consumer Financial Protection Bureau $200,000
70T01021A5600N002 Assistance in resolution/settlement of federal equal employment opportunity complaints and investigative services when such complaints are not resolved. Transportation Security Administration $16,000,000
1331L521A13OS0021 Support- professional: legal Office of the Secretary $1,000,000
45310020A0004 EEO investigation services FY 2020-2025 Equal Employment Opportunity Commission —
75P00120A00008 Equal employment opportunity (EEO) investigative services Office of the Assistant Secretary for Administration $4,000,000
Show all 14

Transactions

Action Obligated Date
Other Administrative Action PSA917 $0
Other Administrative Action PSA915 $0
Other Administrative Action PSA914 $0
Other Administrative Action PSA909 $0
Other Administrative Action PSA907 $0
Other Administrative Action PS0019 $0
Other Administrative Action PSA905 $0
Other Administrative Action PA0018 $0
Other Administrative Action PSA904 $0
Other Administrative Action PA0016 $0
Other Administrative Action PA0015 $0
Other Administrative Action PSA897 $0
Other Administrative Action PSA888 $0
Other Administrative Action PSA887 $0
Other Administrative Action PSA885 $0
Other Administrative Action PSA883 $0
Other Administrative Action PSA882 $0
Other Administrative Action PA0014 $0
Exercise an Option PO0011 $0
Other Administrative Action PS0012 $0
Vendor Address Change PA0013 $0
Other Administrative Action PSA869 $0
Other Administrative Action PA0010 $0
Other Administrative Action PA0008 $0
Other Administrative Action PSA863 $0
Other Administrative Action PSA856 $0
Other Administrative Action PSA853 $0
Other Administrative Action PA0007 $0
Other Administrative Action PSA847 $0
Other Administrative Action PA0006 $0
Other Administrative Action PA0005 $0
Other Administrative Action PSA842 $0
Other Administrative Action PA0004 $0
Other Administrative Action PA0003 $0
Other Administrative Action PSA839 $0
Other Administrative Action PSA837 $0
Other Administrative Action PSA834 $0
Other Administrative Action PSA832 $0
Other Administrative Action PSA826 $0
Other Administrative Action PSA824 $0
Other Administrative Action PSA812 $0
Other Administrative Action PA0002 $0
Other Administrative Action PSA808 $0
Other Administrative Action PSA653 $0
Other Administrative Action PSA789 $0
Other Administrative Action PSA760 $0
Other Administrative Action PSA670 $0
Modification $0
Other Administrative Action PM0001 $0
Show all 49

Quick answers

Who was awarded contract 47QREA19D0010?

47QREA19D0010 was awarded to Crossroads Mediation Services, Inc. by Federal Acquisition Service (General Services Administration) on August 1, 2019.

How much is contract 47QREA19D0010 worth?

47QREA19D0010's own ceiling is $60,000,000.

How many orders have been placed under contract 47QREA19D0010?

102 orders have been placed under 47QREA19D0010, the latest on September 28, 2026.

Who can order from contract 47QREA19D0010?

47QREA19D0010 is a multiple award federal supply schedule. All agencies can place orders on it.

Is contract 47QREA19D0010 part of a contract vehicle?

Yes. 47QREA19D0010 is part of Multiple Award Schedule (MAS).

Was contract 47QREA19D0010 competed?

The extent of competition for 47QREA19D0010 was full and open competition.

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