Federal Supply Schedule GS35F0545X

Active Awarded Last action

Contract number
GS35F0545X
Awardee
Awarding agency
Task orders
78

Award facts

Opportunity
Last date to order 76% complete
IDV ceiling
$29,031,108.00
Award type
Multiple award
Who can order
All agencies
Set-aside
No set-aside
Competition
Full and Open Competition Negotiated Proposal / Quote
Pricing
Firm Fixed Price

Award details come from SAM.gov/FPDS.

About this IDV

Written by GovTribe AI ·

GSA issued a Federal Supply Schedule contract to Itcon Services LLC on August 11, 2011, under contract number GS35F0545X, with a $29,031,108 ceiling and performance through August 10, 2031. This multiple-award catalog vehicle carries no set-aside designation and allows federal agencies to place delivery orders against Itcon's price list across a broad spectrum of information technology, health information technology, and management consulting services.

Itcon Services is a minority-owned, self-certified small disadvantaged business. The price list spans 181 active labor categories with hourly rates ranging from $38.36 to $339.68, covering roles from Contact Center Customer Service Representatives (high school education, no experience required) through Subject Matter Experts (bachelor's degree, 10 years' experience). Categories include system and software integration engineers, cloud customer experience support, cyber engineers, senior project managers, and administrative support roles tied to contact center operations. No security-cleared positions are offered. Labor rates are subject to escalation of one to three percent annually.

Itcon has issued significant ordering activity under this Schedule in recent years. Recent delivery orders include transition support services for the Office of Procurement Services ($2.36 million, March 2026), an external website redesign for the Office of the Inspector General ($526,050, September 2025), WIC Food Delivery Portal follow-on operations and maintenance for USDA Food and Nutrition Service ($513,311, March 2025), web modernization for the National Institute for Minority Health and Health Disparities ($2.28 million, September 2023, time-and-materials), and consolidated customer support services for the Office of Procurement Services ($5.25 million, August 2023). The company has also executed multiple task orders for USDA FNS supporting SNAP systems, SharePoint infrastructure, Drupal website migrations, and nutrition assistance program applications, as well as orders from the Corporation for National and Community Service and FEMA. Performance locations include Vienna, Virginia; Washington, DC; Alexandria, Virginia; Falls Church, Virginia; and Bethesda, Maryland.

Task orders

Task order Ordering agency Obligated Awarded
The food and nutrition administration (FNA) sharepoint services is used online as both an internal and extranet… 12314426F0432 Office of Procurement and Property Management $754,502
Information technology (IT) services and support for the operations, maintenance and enhancements (OM & e) of the… 12314426F0261 Office of Procurement and Property Management $631,176
Blanket purchase agreement (BPA) web hosting services 95332A26F00010 Office of Procurement Services $0
Transition support services 95332A26F00016 Office of Procurement Services $1,695,798
Web hosting services - call #5 20346425F00032 Bureau of the Fiscal Service $225,978
External website RE-design project 47QACA26F0326 Federal Acquisition Service $526,051
External website RE-design project 20342825F00024 Federal Acquisition Service $526,051
Provide technical and management support required to provide comprehensive - drupal engineering, operations and… 12314425F0434 Office of Procurement and Property Management $5,062,607
Web hosting services 20346425F00023 Bureau of the Fiscal Service $145,898
The purpose of this requirement is to establish an order 19 against federal emergency management agency blanket… 70FBTX26F00000002 FEMA Texas National Processing Service Center $12,364,800
Women, infants and children (WIC) food delivery portal (FDP) follow-on 12314425F0144 Office of Procurement and Property Management $513,311
Call order against femas BPA outsourced contact center contract in support of femas helpdesk 70FBTX25F00000047 FEMA Texas National Processing Service Center $632,294
Outsourced contact center contract (OC3) PMO call order 70FBTX25F00000044 FEMA Texas National Processing Service Center $285,557
OC3 call order 15 70FBTX25F00000025 FEMA Texas National Processing Service Center $53,426,024
Call order OC3 70FBTX25F00000006 FEMA Texas National Processing Service Center $12,497,008
Sharepoint support services 12314424F0618 Office of Procurement and Property Management $2,229,968
Call order 13 against femas BPA outsourced contact center contract in support of femas declared disaster response… 70FBTX24F00000029 FEMA Texas National Processing Service Center $19,550,481
The purpose of this requirement is to establish a call order against FEMA BPA outsourced contact center contract in… 70FBTX24F00000013 FEMA Texas National Processing Service Center $23,432
The purpose of call order against femas BPA outsourced contact center contract is to provide surge call center… 70FBTX24F00000010 FEMA Texas National Processing Service Center $16,310,116
FNS OIT sustainment operations of applications BPA 12314423F0752 Office of Procurement and Property Management $6,941,056
Network support personnel 20341123F00073 Bureau of the Fiscal Service $1,645,904
Translation site development and implementation support for the WIC breastfeeding support website 12314423F0708 Office of Procurement and Property Management $394,345
Nimhd web modernization support activities to include website redesign, migration, development of digital asset… 75N94023F00152 National Institute of Child Health and Human Development (NIH) $1,210,823
BPA call for operations, maintenance and enhancements support for the WIC works and WIC breastfeeding support websites 12314423F0570 Office of Procurement and Property Management $865,056
Scout o & m support services 12314423F0520 Office of Procurement and Property Management $424,282
Consolidated customer support services 20346423F00025 Bureau of the Fiscal Service $5,253,182
Web hosting services - drupal upgrade 20346423F00024 Bureau of the Fiscal Service $606,952
The purpose of this requirement is to establish a call order against FEMA BPA outsourced contact center contract in… 70FBTX23F00000019 FEMA Texas National Processing Service Center $149,615
Award for transition support services in modernizing mission critical legacy grants management and member/volunteer… 95332A23F00012 Office of Procurement Services $4,598,716
OC3 BPA covid 19 funeral assistance call order for turnkey call center support & temporary call agents for funeral… 70FBTX23F00000010 FEMA Texas National Processing Service Center $50,204,510
Establish a call order for turnkey call center support & temporary call agents 70FBTX22F00000026 FEMA Texas National Processing Service Center $7,788,336
NAC help desk support 12314422F0767 Office of Procurement and Property Management $2,914,306
S13 22 02 (AP-22-FNS-0200) operations, maintenance and enhancements (OM & e) of the retailer file system (RFS) for… 12314422F0597 Office of Procurement and Property Management $2,483,321
Web hosting services BPA order #2 20346422F00030 Bureau of the Fiscal Service $301,103
Web hosting services 20346422F00025 Bureau of the Fiscal Service $1,431,870
The purpose of this requirement is establish a call-order against FEMA's BPA outsourced contact center contract (OC3)… 70FBTX22F00000017 FEMA Texas National Processing Service Center $24,041
Enhancements, operations & maintenance support for the WIC works resource system & WIC breastfeeding support websites 12319821F0072 Food and Nutrition Service $754,621
IT services (grants and member modernization applications) 20346421F00053 Bureau of the Fiscal Service $2,460,659
Call order for turnkey call center support & temporary call agents 70FBTX21F00000021 FEMA Incident Support Section $1,380,898
Scout phase 2 assessment 12319820F0089 Food and Nutrition Service $479,883
WIC works o & m support services 12319820F0085 Food and Nutrition Service $447,000
C2 20 01 (AP-FNS-20-0304) sharepoint o & m support services 12319820F0067 Food and Nutrition Service $4,507,864
S10 20 02 (AP-FNS-20-0553) help desk and other o & m for RFS 12319820F0059 Food and Nutrition Service $955,901
Special supplemental nutrition program for women, infants and children (WIC) food delivery portal (FDP)on a… 12319819F0146 Food and Nutrition Service $8,228,198
This multiple-award BPA call order to continue building a web content management as a service (wcmaas) as a cloud… 12319819F0124 Food and Nutrition Service $730,342
USDA/office of communications (OC): rural development (RD) website development and programming 12314419F0667 Office of Procurement and Property Management $171,785
Leveraging drupal 8 for CMS redesign and drupal 8 operations and maintenance (o & m) for the FNS public websites 12319819F0106 Food and Nutrition Service $3,395,811
Scout support services 12319819F0073 Food and Nutrition Service $1,357,448
Drupal content resource (COR marci shaffer-hughes) 12319819F0051 Food and Nutrition Service $97,991
C4 19 01 (p-19-59) WIC works/breastfeeding enhancements (COR marci shaffer-hughes) 12319819F0048 Food and Nutrition Service $284,991
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IDV awards

IDV Agency Ceiling Awarded
95332A26A00006 Blanket purchase agreement (BPA) web hosting services - transfer to americorps Office of Procurement Services $6,000,000
12314422A0018 Sustainment operations of applications BPA Office of Procurement and Property Management $45,000,000
20346422A00006 Web hosting services Bureau of the Fiscal Service $6,000,000
70FBTX21A00000002 BPA for call orders when a disaster occurs for turnkey call center support & temporary call agents in handling up to 147,000 production hours per week. FEMA Texas National Processing Service Center $217,000,812
12319818A0017 This is a multiple-award blanket purchase agreement (BPA) that provides for USDA production application and operations and database management and… Food and Nutrition Service $10,000,000
EXIM17A0008 IT support services BPA Export Import Bank of the US —
AG3198B160006 Drupal development services Food and Nutrition Service $24,500,000
AG3198B140017 Food and Nutrition Service —
AG3198B120013 Critical functions - web application systems operations and maintenance Food and Nutrition Service —

Transactions

Action Obligated Date
Other Administrative Action PA0050 $0
Other Administrative Action PSA917 $0
Exercise an Option PO0047 $0
Other Administrative Action PA0049 $0
Other Administrative Action PA0048 $0
Other Administrative Action PSA914 $0
Other Administrative Action PSA907 $0
Other Administrative Action PA0046 $0
Other Administrative Action PS0045 $0
Other Administrative Action PO0044 $0
Other Administrative Action PSA905 $0
Other Administrative Action PSA904 $0
Other Administrative Action PS0042 $0
Other Administrative Action PS0041 $0
Other Administrative Action PSA897 $0
Other Administrative Action PS0039 $0
Other Administrative Action PSA893 $0
Other Administrative Action PA0038 $0
Other Administrative Action PSA888 $0
Other Administrative Action PA0037 $0
Other Administrative Action PSA887 $0
Other Administrative Action PS0035 $0
Other Administrative Action PA0036 $0
Other Administrative Action PA0034 $0
Other Administrative Action PA0033 $0
Other Administrative Action PSA885 $0
Other Administrative Action PSA883 $0
Other Administrative Action PSA869 $0
Other Administrative Action PSA863 $0
Other Administrative Action PSA853 $0
Vendor Address Change PS0032 $0
Other Administrative Action PA0031 $0
Other Administrative Action PSA837 $0
Other Administrative Action PS0030 $0
Exercise an Option PO0027 $0
Other Administrative Action PSA832 $0
Other Administrative Action PO0029 $0
Other Administrative Action PA0028 $0
Other Administrative Action PS0026 $0
Other Administrative Action PSA826 $0
Other Administrative Action PSA824 $0
Other Administrative Action PSA821 $0
Other Administrative Action PSA808 $0
Other Administrative Action PSA812 $0
Other Administrative Action PA0025 $0
Other Administrative Action PMA732 $0
Other Administrative Action PMA699 $0
Other Administrative Action PMA653 · SIN: 70 500ORDER-level materials (olms) are supplies and/or services acquired in direct support of an individual task or delivery order placed against a federal… $0
Other Administrative Action PMA676 $0
Other Administrative Action PMA649 $0
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Quick answers

Who was awarded contract GS35F0545X?

GS35F0545X was awarded to Itcon Services LLC by Federal Acquisition Service (General Services Administration) on August 11, 2011.

How much is contract GS35F0545X worth?

GS35F0545X's own ceiling is $29,031,108.

How many orders have been placed under contract GS35F0545X?

78 orders have been placed under GS35F0545X, the latest on September 25, 2026.

Who can order from contract GS35F0545X?

GS35F0545X is a multiple award federal supply schedule. All agencies can place orders on it.

Is contract GS35F0545X part of a contract vehicle?

Yes. GS35F0545X is part of Multiple Award Schedule (MAS).

Was contract GS35F0545X competed?

The extent of competition for GS35F0545X was full and open competition.

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