Call order for turnkey call center support & temporary call agents
Ended Awarded Last action
- Contract number
- 70FBTX21F00000021
- Awardee
-
Itcon Services LLC UEI WTMSNFD6P9J3
- Awarding agency
-
FEMA Incident Support Section
Federal Emergency Management Agency, Department of Homeland Security
- Obligated
- $1,380,898
Award facts
- Opportunity
-
- 70FBTX21Q00000010 Solicitation number
- Contract value 100% obligated
- $1,380,898.09 Current and potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- Funding agency
- Federal Emergency Management Agency Department of Homeland Security
- NAICS code
- 541519 Other Computer Related Services
- PSC
- R702 Support- Management: Data Collection
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Labor Hours
- Place of performance
- Washington, DC 20024, USA
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | -$3,479,102 | |
| Exercise an Option | $0 | |
| Change Order | $2,430,000 | |
| Original award | $2,430,000 |
About this award
The Federal Emergency Management Agency issued a BPA call to Itcon Services LLC for turnkey call center support and temporary call agents with a ceiling value of $1,380,898.09, awarded August 18, 2021. The call was issued under a FEMA single-award BPA for call center support. Work is performed in Washington, DC 20024, with an ultimate completion date of December 15, 2021. The call is priced on a labor-hours basis. Itcon Services is a minority-owned, self-certified small disadvantaged business.
Quick answers
Who was awarded contract 70FBTX21F00000021?
70FBTX21F00000021 was awarded to Itcon Services LLC by FEMA Incident Support Section (Federal Emergency Management Agency) on August 18, 2021.
How much is contract 70FBTX21F00000021 worth?
The government has obligated $1,380,898 on 70FBTX21F00000021.
Which agency awarded contract 70FBTX21F00000021?
FEMA Incident Support Section (Federal Emergency Management Agency) awarded 70FBTX21F00000021, with funding from Federal Emergency Management Agency (Department of Homeland Security).
Is contract 70FBTX21F00000021 an order under another contract?
Yes. 70FBTX21F00000021 is a BPA call under GS35F0545X-70FBTX21A00000002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 70FBTX21F00000021 competed?
The extent of competition for 70FBTX21F00000021 was full and open competition.
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