Outsourced contact center contract (OC3) PMO call order
Ended Awarded Last action
- Contract number
- 70FBTX25F00000044
- Awardee
-
Itcon Services LLC UEI WTMSNFD6P9J3
- Awarding agency
-
FEMA Texas National Processing Service Center
Federal Emergency Management Agency, Department of Homeland Security
- Obligated
- $285,557
Award facts
- Opportunity
-
- 70FBTX25Q00000003 Solicitation number
- Contract value 100% obligated
- $285,556.53 Current and potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- Funding agency
- Federal Emergency Management Agency Department of Homeland Security
- NAICS code
- 541519 Other Computer Related Services
- PSC
- R702 Support- Management: Data Collection
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Labor Hours
- Place of performance
- Vienna, VA 22180, USA
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | -$29 | |
| Original award | $285,586 |
About this award
Federal Emergency Management Agency issued a BPA call order to Itcon Services LLC for $285,556.53, a de-obligation and final closeout of the Outsourced Contact Center Contract (OC3) PMO, with an ultimate completion date of April 1, 2026 and award date of December 17, 2024. The awardee is a minority-owned, self-certified small disadvantaged business. Work is performed in Vienna, Virginia. The call order covers labor hours for contact center program management office support under the parent GSA Multiple Award Schedule.
Quick answers
Who was awarded contract 70FBTX25F00000044?
70FBTX25F00000044 was awarded to Itcon Services LLC by FEMA Texas National Processing Service Center (Federal Emergency Management Agency) on December 17, 2024.
How much is contract 70FBTX25F00000044 worth?
The government has obligated $285,557 on 70FBTX25F00000044.
Which agency awarded contract 70FBTX25F00000044?
FEMA Texas National Processing Service Center (Federal Emergency Management Agency) awarded 70FBTX25F00000044, with funding from Federal Emergency Management Agency (Department of Homeland Security).
Is contract 70FBTX25F00000044 an order under another contract?
Yes. 70FBTX25F00000044 is a BPA call under GS35F0545X-70FBTX21A00000002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 70FBTX25F00000044 competed?
The extent of competition for 70FBTX25F00000044 was full and open competition.
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