This is a Blanket Purchase Agreement (BPA) call order awarded by the Federal Emergency Management Agency (FEMA) to Itcon Services LLC, a minority-owned small disadvantaged business. The $52,303,131.66 contract provides turnkey call center support and temporary call agents to assist with FEMA's COVID-19 Funeral Assistance program. The contract is part of a larger $217 million BPA held by Itcon Services for call center support services with FEMA. This award does not utilize a small business...
This is a call order under a Blanket Purchase Agreement (BPA) contract between the Federal Emergency Management Agency (FEMA) and Itcon Services LLC, a minority-owned, self-certified small disadvantaged business located in Vienna, Virginia. The contract is for $28,284,640.00 to provide outsourced contact center support for FEMA's declared disaster response efforts throughout the United States. The contract is a labor hours contract type and was not set aside. Itcon Services LLC has...
This is a call order contract awarded by the Federal Emergency Management Agency (FEMA) to Itcon Services LLC, a minority-owned small disadvantaged business located in Vienna, Virginia. The purpose of the contract is to provide outsourced contact center support services in support of FEMA's disaster response efforts under the agency's Blanket Purchase Agreement (BPA) for this service. The contract has a total ceiling value of $149,614.96 and covers the period from the award date of April 17,...
This federal contract award is a call order against the Federal Emergency Management Agency's (FEMA's) Blanket Purchase Agreement (BPA) for Outsourced Contact Center Contract, in support of FEMA's Helpdesk. The contract, valued at $1,612,713.08, is for labor hours to implement the President's Department of Government Efficiency Cost Efficiency Initiative. The prime contractor is Itcon Services LLC, a minority-owned, self-certified small disadvantaged business located in Vienna, Virginia. The...
This federal contract award, valued at $7,788,336.06, was issued by the Federal Emergency Management Agency (FEMA) to Itcon Services LLC, a minority-owned, small disadvantaged business located in Vienna, Virginia. The contract is for a Blanket Purchase Agreement (BPA) call to provide turnkey call center support and temporary call agents. This contract is part of a larger $217 million single-award BPA that Itcon Services holds with FEMA for call center support. The contract does not have a...
This federal contract award is a call order against the Federal Emergency Management Agency's (FEMA) Blanket Purchase Agreement (BPA) for Outsourced Contact Center Contract. The purpose is to support FEMA's disaster response efforts for its Program Management Office (PMO) Duty-Readiness 2024 initiative. The contract was awarded to Itcon Services LLC, a minority-owned, self-certified small disadvantaged business located in Vienna, Virginia. Itcon Services specializes in providing IT services,...
The Federal Emergency Management Agency (FEMA) awarded a Blanket Purchase Agreement (BPA) call-order to Itcon Services LLC, a minority-owned, self-certified small disadvantaged business, for $24,041.11 to provide program management oversight services. This award is under FEMA's OC3 (Outsourced Contact Center Contract) BPA, which is a Multiple Award Schedule (MAS) contract vehicle. Itcon Services is an experienced federal contractor, holding several significant BPA and Indefinite Delivery Vehicle...
This is a $51,435,802.18 federal contract awarded to Itcon Services LLC, a minority-owned, self-certified small disadvantaged business, by the Federal Emergency Management Agency (FEMA). The contract is a Blanket Purchase Agreement (BPA) call order under FEMA's OC3 contract vehicle, which provides IT services and support. The contract has no set-aside designation and will run through October 10, 2025. Itcon Services is a subchapter S corporation that specializes in providing a range of IT...
This is a federal contract award to Itcon Services LLC, a minority-owned small disadvantaged business, by the Federal Emergency Management Agency (FEMA). The contract, which is a delivery order under FEMA's Multiple Award Schedule (MAS) contract, has a ceiling value of $16,270,560.00 and an ultimate completion date of May 4, 2025. Itcon Services is a prime contractor that provides a wide range of information technology services to the federal government, including web hosting, application...
This federal contract award was issued by the Federal Emergency Management Agency (FEMA) to TTEC Government Solutions LLC, a global customer experience technology and services company, for $63,819,797.80. The contract is a Blanket Purchase Agreement (BPA) call order under FEMA's $228 million BPA for outsourced contact center services during disaster response. The contract is for implementing the President's Department of Government Efficiency Cost Efficiency Initiative and does not have a...