The purpose of this requirement is to establish a call order against FEMA BPA outsourced contact center contract in support of FEMA disaster response for PMO duti-readiness.

Ended Awarded Last action

Contract number
70FBTX23F00000019
Awardee
Awarding agency
Obligated
$149,615

Award facts

Opportunity
  • 70FBTX23Q00000004 Solicitation number
Contract value 100% obligated
$149,614.96 Current and potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Funding agency
Federal Emergency Management Agency Department of Homeland Security
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Labor Hours
Place of performance
Vienna, VA 22180, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00001 · The purpose of this modification is to DE-obligate excess funds. -$28
Original award $149,643

About this award

FEMA issued a BPA call to Itcon Services LLC on April 17, 2023, with a ceiling value of $149,614.96 in support of disaster response for PMO DUTI-Readiness. The call is issued under FEMA's $217 million call center support BPA. Work is performed in Vienna, Virginia, with an ultimate completion date of February 1, 2025. The requirement establishes outsourced contact center services for FEMA disaster response operations. The call structure is labor-hours-based pricing. Itcon Services is a minority-owned, self-certified small disadvantaged business.

Quick answers

Who was awarded contract 70FBTX23F00000019?

70FBTX23F00000019 was awarded to Itcon Services LLC by FEMA Texas National Processing Service Center (Federal Emergency Management Agency) on April 17, 2023.

How much is contract 70FBTX23F00000019 worth?

The government has obligated $149,615 on 70FBTX23F00000019.

Which agency awarded contract 70FBTX23F00000019?

FEMA Texas National Processing Service Center (Federal Emergency Management Agency) awarded 70FBTX23F00000019, with funding from Federal Emergency Management Agency (Department of Homeland Security).

Is contract 70FBTX23F00000019 an order under another contract?

Yes. 70FBTX23F00000019 is a BPA call under GS35F0545X-70FBTX21A00000002, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 70FBTX23F00000019 competed?

The extent of competition for 70FBTX23F00000019 was full and open competition.

On GovTribe

See this award's full record

  • Every transaction and funding action
  • The awardee's other awards and teaming partners
  • Similar awards and recompete opportunities
  • Ask GovTribe AI about this award