The purpose of this requirement is to establish a call order against FEMA BPA outsourced contact center contract in support of FEMA disaster response for PMO duti-readiness 2024.
Ended Awarded Last action
- Contract number
- 70FBTX24F00000013
- Awardee
-
Itcon Services LLC UEI WTMSNFD6P9J3
- Awarding agency
-
FEMA Texas National Processing Service Center
Federal Emergency Management Agency, Department of Homeland Security
- Obligated
- $23,432
Award facts
- Opportunity
-
- 70FBTX24F00000003 Solicitation number
- Contract value 100% obligated
- $23,431.68 Current and potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- Funding agency
- Federal Emergency Management Agency Department of Homeland Security
- NAICS code
- 541519 Other Computer Related Services
- PSC
- R702 Support- Management: Data Collection
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Labor Hours
- Place of performance
- Vienna, VA 22180, USA
- Legislative mandates
-
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | -$46,538 | |
| Modification | $69,970 | |
| Other Administrative Action | $0 |
About this award
The Federal Emergency Management Agency issued a BPA call to Itcon Services LLC on May 1, 2024, with a ceiling value of $23,431.68 under the FEMA Outsourced Contact Center Contract for disaster response support tied to PMO DUTI-Readiness 2024. Itcon Services is a minority-owned, self-certified small disadvantaged business. Work is performed in Vienna, Virginia, and concludes by August 8, 2025. The call is structured as labor hours pricing. This order de-obligates excess funding against the parent FEMA contact center BPA, which is a $217 million single-award vehicle supporting large-scale call center operations for federal citizen-facing programs.
Quick answers
Who was awarded contract 70FBTX24F00000013?
70FBTX24F00000013 was awarded to Itcon Services LLC by FEMA Texas National Processing Service Center (Federal Emergency Management Agency) on May 1, 2024.
How much is contract 70FBTX24F00000013 worth?
The government has obligated $23,432 on 70FBTX24F00000013.
Which agency awarded contract 70FBTX24F00000013?
FEMA Texas National Processing Service Center (Federal Emergency Management Agency) awarded 70FBTX24F00000013, with funding from Federal Emergency Management Agency (Department of Homeland Security).
Is contract 70FBTX24F00000013 an order under another contract?
Yes. 70FBTX24F00000013 is a BPA call under GS35F0545X-70FBTX21A00000002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 70FBTX24F00000013 competed?
The extent of competition for 70FBTX24F00000013 was full and open competition.
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