Consolidated customer support services
Ended Awarded Last action
- Contract number
- 20346423F00025
- Awardee
-
Itcon Services LLC UEI WTMSNFD6P9J3
- Awarding agency
-
Bureau of the Fiscal Service
Department of the Treasury
- Obligated
- $5,253,182
Award facts
- Opportunity
-
- CNSARC230090V2 Solicitation number
- Contract value 100% obligated
- $5,253,182.41 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- Funding agency
- Office of Procurement Services Corporation for National and Community Service
- NAICS code
- 541519 Other Computer Related Services
- PSC
- DE01 IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Vienna, VA 22180, USA
- Legislative mandates
-
- Clinger-Cohen Act FAR part 39
- Other statutory authority
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | -$0 | |
| Funding Only Action | -$368,808 | |
| Funding Only Action | $0 | |
| Other Administrative Action | $1,925,196 | |
| Other Administrative Action | $0 | |
| Original award | $3,696,795 |
About this award
This is a delivery order awarded to Itcon Services LLC, a minority-owned, small disadvantaged business located in Vienna, Virginia, under the General Services Administration's (GSA) Multiple Award Schedule (MAS) contract. The award is for Consolidated Customer Support Services, with a ceiling value of $5,253,182.41 and a performance period through February 14, 2025. The customer agency is the Office of Procurement Services, a civilian agency. This contract does not have a set-aside designation. Itcon Services is an experienced federal contractor, having been awarded several Indefinite Delivery Vehicle (IDV) contracts, including a $217 million single-award Blanket Purchase Agreement (BPA) with the Federal Emergency Management Agency (FEMA) for call center support, a $45 million multiple-award BPA with the U.S. Department of Agriculture's (USDA) Food and Nutrition Service (FNS) for application sustainment, and positions on the Navy SeaPort Next Generation and OASIS+ Small Business Multiple Agency Contracts. The company's expertise spans a range of IT services, including web hosting, application development, digital services, and call center operations, supporting critical citizen-facing programs across the federal government.
Quick answers
Who was awarded contract 20346423F00025?
20346423F00025 was awarded to Itcon Services LLC by Bureau of the Fiscal Service (Department of the Treasury) on August 15, 2023.
How much is contract 20346423F00025 worth?
The government has obligated $5,253,182 on 20346423F00025.
Which agency awarded contract 20346423F00025?
Bureau of the Fiscal Service (Department of the Treasury) awarded 20346423F00025, with funding from Office of Procurement Services (Corporation for National and Community Service).
Is contract 20346423F00025 an order under another contract?
Yes. 20346423F00025 is a delivery order under GS35F0545X, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 20346423F00025 competed?
The extent of competition for 20346423F00025 was full and open competition. The government received 1 offer.
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