Call order OC3
Ended Awarded Last action
- Contract number
- 70FBTX25F00000006
- Awardee
-
Itcon Services LLC UEI WTMSNFD6P9J3
- Awarding agency
-
FEMA Texas National Processing Service Center
Federal Emergency Management Agency, Department of Homeland Security
- Obligated
- $12,497,008
Award facts
- Opportunity
-
- 70FBTX25Q00000001 Solicitation number
- Contract value 100% obligated
- $12,497,007.59 Current and potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- Funding agency
- Federal Emergency Management Agency Department of Homeland Security
- NAICS code
- 541519 Other Computer Related Services
- PSC
- R702 Support- Management: Data Collection
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 4 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Falls Church, VA 22042, USA
- Legislative mandates
-
- Clinger-Cohen Act FAR part 39
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | -$3,773,552 | |
| Exercise an Option | $0 | |
| Exercise an Option | $3,310,560 | |
| Funding Only Action | $0 | |
| Exercise an Option | $3,240,000 | |
| Exercise an Option | $3,240,000 | |
| Exercise an Option | $3,240,000 | |
| Original award | $3,240,000 |
About this award
The Federal Emergency Management Agency awarded a $12.5M delivery order (Call Order OC3) to Itcon Services LLC under its $217M FEMA call center support Blanket Purchase Agreement on October 7, 2024. This firm fixed-price delivery order, which carries an ultimate completion date of November 27, 2025, will be performed in Falls Church, Virginia. The award represents a de-obligation and final closeout action, indicating the conclusion of work under this particular task order. No small business set-aside was applied to this award, though Itcon Services qualifies as a minority-owned, self-certified small disadvantaged business based in Vienna, Virginia.
Itcon Services brings substantial federal contracting experience to this FEMA engagement, leveraging its core competencies in call center operations and IT service delivery. The company maintains a robust portfolio of federal work across multiple agencies, including prior FEMA support for initiatives such as COVID-19 funeral assistance call centers. As a prime contractor under several significant government-wide acquisition vehicles—including the Navy SeaPort-NxG contract and the OASIS+ Small Business Multiple Agency Contract—Itcon Services demonstrates established capability in managing large-scale federal technology and operational support programs aligned with FEMA's mission-critical requirements.
Quick answers
Who was awarded contract 70FBTX25F00000006?
70FBTX25F00000006 was awarded to Itcon Services LLC by FEMA Texas National Processing Service Center (Federal Emergency Management Agency) on October 7, 2024.
How much is contract 70FBTX25F00000006 worth?
The government has obligated $12,497,008 on 70FBTX25F00000006.
Which agency awarded contract 70FBTX25F00000006?
FEMA Texas National Processing Service Center (Federal Emergency Management Agency) awarded 70FBTX25F00000006, with funding from Federal Emergency Management Agency (Department of Homeland Security).
Is contract 70FBTX25F00000006 an order under another contract?
Yes. 70FBTX25F00000006 is a delivery order under GS35F0545X, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 70FBTX25F00000006 competed?
The extent of competition for 70FBTX25F00000006 was full and open competition. The government received 4 offers.
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