This is a new call order awarded under FEMA's Blanket Purchase Agreement (BPA) for outsourced contact center services in support of FEMA's helpdesk operations. The $1,404,769.08 contract was awarded to Itcon Services LLC, a minority-owned, small disadvantaged business located in Vienna, Virginia. Itcon Services is an experienced federal contractor that has supported critical programs like the Women, Infants, and Children (WIC) nutrition assistance and FEMA's disaster response efforts. This...
This federal contract award, with ID 70FBTX21A00000002|70FBTX25F00000025, was issued by the Federal Emergency Management Agency (FEMA) to Itcon Services LLC, a minority-owned, self-certified small disadvantaged business. The $28,378,500.00 contract is a Blanket Purchase Agreement (BPA) call order (OC3 CALL ORDER 15) under FEMA's Multiple Award Schedule (MAS) contract. The contract is for labor hours and is not a set-aside.
Itcon Services is an experienced prime contractor providing a wide...
This federal contract award establishes a Blanket Purchase Agreement (BPA) with Itcon Services LLC, a minority-owned, self-certified small disadvantaged business, to provide turnkey call center support and temporary call agents for the Federal Emergency Management Agency (FEMA). The $7,788,336.06 contract has an ultimate completion date of August 22, 2023. Itcon Services was awarded this task order through the Multiple Award Schedule (MAS) contract vehicle, which allows federal agencies to...
This is a $69,969.60 BPA call order awarded by the Federal Emergency Management Agency (FEMA) to Itcon Services LLC, a minority-owned small disadvantaged business. The purpose is to establish call center support for FEMA disaster response efforts under the agency's Outsourced Contact Center Contract. The contract has no set-aside designation and was awarded as part of FEMA's BPA with Itcon Services, which provides turnkey call center services worth up to $217 million. Itcon Services...
This is a federal contract award to Itcon Services LLC, a minority-owned small disadvantaged business, by the Federal Emergency Management Agency (FEMA). The contract, which is a delivery order under FEMA's Multiple Award Schedule (MAS) contract, has a ceiling value of $16,270,560.00 and an ultimate completion date of May 4, 2025. Itcon Services is a prime contractor that provides a wide range of information technology services to the federal government, including web hosting, application...
This is a call order awarded by the Federal Emergency Management Agency (FEMA) under their Blanket Purchase Agreement (BPA) for Outsourced Contact Center Contract. The purpose is to provide contact center support for FEMA's disaster response efforts. The contract is a Labor Hours pricing type with a ceiling value of $149,614.96 and a period of performance through February 1, 2025.
The prime contractor is Itcon Services LLC, a minority-owned, self-certified small disadvantaged business. Itcon...
The Federal Emergency Management Agency (FEMA) awarded a $285,586.02 call order contract to Itcon Services LLC, a minority-owned small disadvantaged business, for outsourced contact center support services. The contract is a task order under FEMA's Outsourced Contact Center Contract (OC3) program, which provides turnkey call center operations and temporary call agents to support FEMA's disaster response efforts, including COVID-19 funeral assistance. Itcon Services has a solid track record of...
This is a Task Order awarded by the Federal Emergency Management Agency (FEMA) to Itcon Services LLC, a minority-owned, self-certified small disadvantaged business. The $1,380,898.09 Task Order is for turnkey call center support and temporary call agents to support FEMA's disaster response efforts, including COVID-19 funeral assistance. It was issued under Itcon Services' existing $217 million single-award Blanket Purchase Agreement with FEMA for call center support services. The Task Order...
This federal contract award, with ID 70FBTX21A00000002|70FBTX24F00000010, is a Blanket Purchase Agreement (BPA) Call Order against the Federal Emergency Management Agency's (FEMA's) BPA Outsourced Contact Center Contract. The purpose is to provide surge call center support for FEMA's disaster response efforts in Michigan. The contract has a ceiling value of $26,791,957.00 and a period of performance through December 26, 2024. The prime contractor is Itcon Services LLC, a minority-owned,...
This is a BPA call order awarded to Itcon Services LLC, a minority-owned small disadvantaged business, by the Federal Emergency Management Agency (FEMA). The $28,284,640 contract provides call center support and temporary agents for FEMA's disaster response efforts across the United States. It was issued under FEMA's Blanket Purchase Agreement (BPA) for Outsourced Contact Center services, which is part of the agency's larger GSA Multiple Award Schedule contract vehicle. The contract does not...