The purpose of this requirement is to establish an order 19 against federal emergency management agency blanket purchase agreement outsourced contact center contract in support of declared disaster…
Ended Awarded Last action
- Contract number
- 70FBTX26F00000002
- Awardee
-
Itcon Services LLC UEI WTMSNFD6P9J3
- Awarding agency
-
FEMA Texas National Processing Service Center
Federal Emergency Management Agency, Department of Homeland Security
- Obligated
- $12,364,800
Award facts
- Opportunity
-
- 70FBTX26Q00000001 Solicitation number
- Contract value 100% obligated
- $12,364,800.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- Funding agency
- Federal Emergency Management Agency Department of Homeland Security
- NAICS code
- 541519 Other Computer Related Services
- PSC
- R702 Support- Management: Data Collection
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Labor Hours
- Place of performance
- Vienna, VA 22180, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $3,091,200 | |
| Exercise an Option | $3,091,200 | |
| Exercise an Option | $3,091,200 | |
| Other Administrative Action | $0 | |
| Original award | $3,091,200 |
About this award
The Federal Emergency Management Agency issued a BPA call to Itcon Services LLC under the FEMA Outsourced Contact Center BPA, with a ceiling value of $12.36 million and an ultimate completion date of October 17, 2026. The call exercises Option 3 to establish Order 19 in support of declared disaster response contact center operations. Place of performance is Vienna, Virginia. Itcon Services LLC is a minority-owned, self-certified small disadvantaged business. The parent FEMA Outsourced Contact Center BPA is a $217 million single-award vehicle supporting disaster response contact center staffing and program management oversight.
Description
The purpose of this requirement is to establish an order 19 against federal emergency management agency blanket purchase agreement outsourced contact center contract in support of declared disaster response.
Quick answers
Who was awarded contract 70FBTX26F00000002?
70FBTX26F00000002 was awarded to Itcon Services LLC by FEMA Texas National Processing Service Center (Federal Emergency Management Agency) on June 18, 2025.
How much is contract 70FBTX26F00000002 worth?
The government has obligated $12,364,800 on 70FBTX26F00000002.
Which agency awarded contract 70FBTX26F00000002?
FEMA Texas National Processing Service Center (Federal Emergency Management Agency) awarded 70FBTX26F00000002, with funding from Federal Emergency Management Agency (Department of Homeland Security).
Is contract 70FBTX26F00000002 an order under another contract?
Yes. 70FBTX26F00000002 is a BPA call under GS35F0545X-70FBTX21A00000002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 70FBTX26F00000002 competed?
The extent of competition for 70FBTX26F00000002 was full and open competition.
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