Zscaler Subscription Renewal FY26-29

Closed State & local contract opportunity

Solicitation number
2027-IFB-00098
State
California
Responses due

Opportunity facts

Jurisdiction
UNSPSC codes
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Point of contact

Opportunity details come from procurement.opengov.com. Updated .

About this opportunity

San Mateo County Technology Services Department is requesting bids for a three-year Zscaler subscription renewal (FY26–29) with annualized payments, bids due September 29, 2026 at 1:00 p.m. via the OpenGov portal. The County applies a local-vendor preference under San Mateo County ordinance for local businesses.

The scope comprises three line items: Annual Premium Support Services with 24/7 support (ZCES-SUP-PLUS), Zscaler Transformation Edition subscription for 8,100 users annually (ZIA-TFORM-EDITION), and Zscaler Private Access Business Edition subscription for 2,835 users annually (ZPA-BIZ-EDITION). The contract term runs November 30, 2026 through November 29, 2029. All licenses and documentation must be delivered electronically within 30 days of contract award.

Bidders must meet minimum qualifications: at least three years of experience selling Zscaler subscriptions to government entities within the past five years, appropriate Zscaler certifications or specialization, active registration in SAM, and confirmation that items will be sourced from manufacturers or authorized channels only. Zscaler Contact is Liam Benbow (lbenbow@zscaler.com).

Evaluation criteria focus on total bid price; the County will award to the lowest responsive bid from a qualified, responsible, and manufacturer-authorized vendor. Cost, conformity to specifications, and product availability are considered. Bidders must include accurate lead times and any applicable freight and delivery costs in their quotations. If applicable, include the cooperative contract number on the official quotation.

Insurance requirements include $2 million cyber liability coverage and $2 million technology errors and omissions coverage. Sales and use tax will be calculated separately by the County in compliance with California's January 1, 2027 tax law changes on software and SaaS products. Questions and comments are due September 21, 2026 at 1:00 p.m.

Opportunity text

The Technology Services Department (TSD) of San Mateo County wishes to renew its Zscaler subscription for 3 years with annualized payments.

Please complete the Pricing Bid Table in section 3 and please also upload your competitive quotation including accurate lead times as well as any applicable freight and delivery costs for the items listed. If applicable, please include the cooperative contract number on your official quotation.

Cost, conformity to specifications of goods, and product availability will be considered. After an evaluation of all quotations, a County purchase order is expected to be issued in association with the lowest, responsive bid received from a qualified, responsible, and manufacturer/publisher authorized vendor.

Zscaler Contact:

Liam Benbow

lbenbow@zscaler.com

Files

File Type Posted
Zscaler_Subscription_Renewal_FY26-29.pdf PDF

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