Zscaler Subscription Renewal FY26-29
Closed State & local contract opportunity
- Solicitation number
- 2027-IFB-00098
- State
- California
- Responses due
Opportunity facts
- Jurisdiction
- NIGP codes
- 208 Computer Software For Microcomputers, Systems, Including Cloud-Based (Preprogrammed)
- 20811 Application Software, Microcomputer
- 20853 Integrated Software
- 920 Data Processing, Computer, Programming, And Software Services
- 92003 Application Service Provider (Asp) (Web Based Hosted)
- 92004 Applications Software (For Main Frame Systems)
- 92005 Application, Infrastructure, Hosting And Cloud Computing Services
- 92013 Advanced Authentication System Software Services (Including Maintenance And Repair)
- 92045 Software Maintenance/Support
- 92046 Software Updating Services
- UNSPSC codes
- 43230000 Software
- 81112012 ANS and ATM software maintenance/development services
- 81111513 Internet cloud storage service
- 81161902 Workstation as a service
- 81112205 Database management system software maintenance
- 81112212 Customer relationship management software maintenance
- 81112213 Accounting software maintenance
- 81112217 Industry specific software maintenance
- 81112220 Server software maintenance
- 81112202 Software patches or upgrades
Show all 50
- 81162100 Cloud-based platform as a service
- 81162300 Cloud-based business process as a service
- 81162012 Software as a service
- 81112200 Software maintenance and support
- 81112201 Maintenance or support fees
- 81112204 Operating system software maintenance
- 81112208 Security and protection software maintenance
- 81112215 Content management software maintenance
- 81112216 Educational or reference software maintenance
- 81112218 Network application software maintenance
- 81112501 Computer software licensing service
- 81111514 Cloud support services
- 81111515 Cloud fusion service
- 81162200 Cloud-based infrastructure as a service
- 81162201 Cloud backup as a service
- 80161604 Information technology IT management services
- 81111811 Technical support or help desk services
- 81112203 Firmware patching or upgrade service
- 81112214 Content authoring and editing software maintenance
- 81161501 Software application administration service
- 81110000 Computer services
- 80111512 Information technology (IT) expert services
- 81112011 Database management software publishing
- 81162009 Portal software as a service
- 81162011 Eye tracking software as a service
- 81111501 Mainframe software applications design
- 81111507 ERP or database applications programming services
- 81112006 Data storage service
- 81161900 Cloud-based hardware as a service
- 81162000 Cloud-based software as a service
- 71131022 Production system optimization service
- 81111802 Mainframe administration services
- 81112206 Information retrieval or search software maintenance
- 81112207 Video conferencing software maintenance
- 81112209 Development software maintenance
- 81112210 System management software maintenance
- 81112211 Enterprise resource planning software maintenance
- 81112219 Computer game or entertainment software maintenance
- 81112221 Point of sale software maintenance service
- 81112222 Facility operation and maintenance management software maintenance
- Point of contact
-
- Kathleen Geier tsd_solicitations@smcgov.org (650) 363-4548
Opportunity details come from procurement.opengov.com. Updated .
About this opportunity
San Mateo County Technology Services Department is requesting bids for a three-year Zscaler subscription renewal (FY26–29) with annualized payments, bids due September 29, 2026 at 1:00 p.m. via the OpenGov portal. The County applies a local-vendor preference under San Mateo County ordinance for local businesses.
The scope comprises three line items: Annual Premium Support Services with 24/7 support (ZCES-SUP-PLUS), Zscaler Transformation Edition subscription for 8,100 users annually (ZIA-TFORM-EDITION), and Zscaler Private Access Business Edition subscription for 2,835 users annually (ZPA-BIZ-EDITION). The contract term runs November 30, 2026 through November 29, 2029. All licenses and documentation must be delivered electronically within 30 days of contract award.
Bidders must meet minimum qualifications: at least three years of experience selling Zscaler subscriptions to government entities within the past five years, appropriate Zscaler certifications or specialization, active registration in SAM, and confirmation that items will be sourced from manufacturers or authorized channels only. Zscaler Contact is Liam Benbow (lbenbow@zscaler.com).
Evaluation criteria focus on total bid price; the County will award to the lowest responsive bid from a qualified, responsible, and manufacturer-authorized vendor. Cost, conformity to specifications, and product availability are considered. Bidders must include accurate lead times and any applicable freight and delivery costs in their quotations. If applicable, include the cooperative contract number on the official quotation.
Insurance requirements include $2 million cyber liability coverage and $2 million technology errors and omissions coverage. Sales and use tax will be calculated separately by the County in compliance with California's January 1, 2027 tax law changes on software and SaaS products. Questions and comments are due September 21, 2026 at 1:00 p.m.
Opportunity text
The Technology Services Department (TSD) of San Mateo County wishes to renew its Zscaler subscription for 3 years with annualized payments.
Please complete the Pricing Bid Table in section 3 and please also upload your competitive quotation including accurate lead times as well as any applicable freight and delivery costs for the items listed. If applicable, please include the cooperative contract number on your official quotation.
Cost, conformity to specifications of goods, and product availability will be considered. After an evaluation of all quotations, a County purchase order is expected to be issued in association with the lowest, responsive bid received from a qualified, responsible, and manufacturer/publisher authorized vendor.
Zscaler Contact:
Liam Benbow
lbenbow@zscaler.com
Files
| File | Type | Posted |
|---|---|---|
| Zscaler_Subscription_Renewal_FY26-29.pdf |
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