Museum admissions system

The State of Illinois is seeking proposals for a museum admissions system for the Illinois State Museum located in St. Clair County. The system must handle daily admissions, registrations, and fees for various programs and events, as well as provide tracking and reporting on sales, attendance, member data, reservations, and event scheduling. Key requirements include processing admissions and special program sales, linking transactions to staff, allowing the Museum to set up and price admissions and programs, secure data storage and backup, integration with the Illinois State Treasurer's E-Pay payment processing, and compliance with PCI-DSS standards. The system must support multiple workstations, user accounts, receipt printers, cash registers, and barcode scanners, and provide detailed attendance and revenue reporting. The system must run on Microsoft Windows Server and SQL Server. Proposals are not being accepted, and all bids must be submitted according to the provided line items and specifications. The contract will be awarded to a single vendor, and the system must be fully implemented within 30 days of the award date. Ongoing support and maintenance will be required for the duration of the contract term.

This contract opportunity does not include any set-aside designations or restrictions on the types of organizations that can respond. The procurement documents do not identify an incumbent vendor or provide any details on the current contract value or budget range. The agency is open to considering alternative hardware options beyond what is specified, as long as they meet the required system integration capabilities, and the vendor is not responsible for providing the listed hardware, but rather the system must interface with it. Pricing details are not provided, but the agency's preferred payment processor is Stripe, and the invoicing process involves sending invoices to the designated contract contact for processing upon receipt.