A07 TE 5.3 Family Housing Information Packet.pdf

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Base Operations Support Services on the Rock Island Arsenal, Rock Island, Illinois
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W52P1J-20-R-5001
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About this file

This is a sources sought notice for base operations support services on the Rock Island Arsenal in Rock Island, Illinois. The services include municipal operations such as hydroelectric plant operations, water treatment and distribution, sanitary sewer operations, utility meter reading, grounds maintenance, snow and ice removal, and pest management. Preventative maintenance is required for hydroelectric plants, electrical distribution, water and sewer systems, natural gas systems, government bridges, fire suppression systems, buildings, structures, and roads. Management, municipal services, pest inspections, and maintenance and repair are needed for Army family housing. Demand maintenance orders are estimated at $2,500 or less, while project work orders range from $2,500 to $150,000. Experience with the General Fund Enterprise Business System is required. Interested parties should provide organizational details, experience on three relevant projects, cash flow and payment sustainability information, and DUNS, CAGE, and SAM registration details in their statement of capabilities. This notice seeks market research only and does not constitute a solicitation.

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First of all, if you choose to live off-post, work with your military Housing Office. Be sure to view listings that have been inspected for safety and environmental concerns, and approved by the Housing Office at www.homes.mil. If you found a rental you are interested in, that is not listed on homes.mil, we will be glad to do a safety and environmental inspection for you.

Bring Your Paperwork:

The best way to win over a prospective landlord is to be prepared. To get a competitive edge over other applicants, bring the following when you meet the landlord: a completed rental application; written references from landlords, employers, and colleagues; and a current copy of your credit report.

You can order your credit report by mail, phone, or online at www.annualcreditreport.com or directly from the websites of the three major national credit bureaus:

• Equifax: www.equifax.com

• Experian: www.experian.com

• TransUnion: www.transunion.com

Review the Lease:

Carefully review all of the conditions of the tenancy before you sign on the dotted line. Your lease or rental agreement may contain a provision that you find unacceptable – eg: restrictions on guests, pets, design alterations, or running a home business.

Get Everything in Writing:

To avoid disputes or misunderstandings with your landlord, get everything in writing. Keep copies of any correspondence and follow up an oral agreement with a letter, setting out your understandings – eg: if you ask your landlord to make repairs, put your request in writing and keep a copy for yourself. If the landlord agrees orally, send a letter confirming this.

Protect Your Privacy Rights:

Next to disputes over rent or security deposits, one of the most common and emotion-filled misunderstandings arises over the tension between a landlord's right to enter a rental unit and a tenant's right to be left alone. If you understand your privacy rights – eg: the amount of notice your landlord must provide before entering), it will be easier to protect them.

Demand Repairs:

Know your rights to live in a habitable rental unit -- and don't give them up. The vast majority of landlords are required to offer their tenants livable premises, including adequate weatherproofing; heat, water, and electricity; and clean, sanitary, and structurally safe premises. If your rental unit is not kept in good repair, you have a number of options, ranging from withholding a portion of the rent, to paying for repairs and deducting the cost from your rent, to calling the building inspector (who may order the landlord to make repairs), to moving out without liability for your future rent.

Talk to your Landlord:

Keep communication open with your landlord. If there's a problem – eg: if the landlord is slow to make repairs, talk it over to see if the issue can be resolved short of a nasty legal battle.

Purchase Renters' Insurance:

Your landlord's insurance policy will not cover your losses due to theft or damage. Renters' insurance also covers you if you're sued by someone who claims to have been injured in your rental due to your carelessness.

(See AR420-1, Section VIII, Clause 3-63 – the Government does not provide insurance for the residents personal property or for the personal liability needs of the resident. To protect themselves, residents are strongly encouraged to secure both personal property and personal liability insurance coverage.)

TE 5.3 Family Housing Information Packet

1 TE 5.3 Family Housing Information Packet http://www.homes.mil/ https://www.annualcreditreport.com/cra/index.jsp http://www.equifax.com/ http://www.experian.com/ http://www.transunion.com/

Protect Your Security Deposit:

During the exhausting process of moving into a new apartment, the last thing on your mind is moving-out day, but since your landlord is probably holding a sizable chunk of your money in the form of a security deposit, it's risky not to prepare for the end of your tenancy right from the beginning.

To protect yourself and avoid any misunderstandings, make sure your lease or rental agreement is clear on the use and refund of security deposits, including allowable deductions.

Give your unit a thorough inspection before you move in, it will be easier to spot problems while the place is bare. (Better yet, do it before you sign the lease!) Check the place over for damage, dirt, mildew, and obvious wear and tear. Don't neglect to check out things that might not be readily apparent, such as water pressure and sink drainage in the kitchen and bathrooms, the operation of appliances, the appearance of floors and walls, and the condition of the pads under the carpet. In some states landlords are required to give new tenants a written statement on the condition of the unit at move-in time, including a comprehensive list of existing damage. Check your state security deposit rules for the exact requirements in your state, including the type of inspection required at the end of the tenancy.

Make a detailed inventory of what you find. The best way to do this is with a good checklist (included in this Welcome Packet). The more you record about the unit when you move in, the better position you'll be in when moving out to show that certain problems already existed before you moved into the unit. Ideally, you and your landlord should fill out the checklist together to prevent any disputes or disagreements. Otherwise, it's smart to bring along a roommate or a friend so that there's at least one other witness to the condition of the unit at move-in time.

If you spot problems, describe specifically what is wrong. Rather than simply noting "damage to carpet," for example, state "cigarette burns, frayed edges in carpet next to picture window." The more detailed you are, the clearer it is that you're not responsible for those damages. You and your landlord should both sign the checklist after completing it. Make a copy so that each of you has one.

Besides completing a checklist, it's also a good idea to document the condition of your unit with photographs or video. Whether you take a photo with your phone or use a separate camera, print out two sets of the photos as soon as possible. Give one set to your landlord. Each of you should date and sign both sets of photos. If you make a video, clearly state the time and date when the video was made and send the landlord a copy.

At the end of your tenancy, you'll make another inspection of the same items, noting their condition at move-out time. If items that were okay at move-in are now damaged, your landlord may hold you responsible for fixing them, but you'll be protected from being billed for damage that existed before you moved in.

Protect Your Safety:

Learn whether your building and neighborhood are safe, and what you can expect your landlord to do about it if they aren't. Check out the property's vulnerability to intrusion by a criminal, and learn whether criminal incidents have already occurred on the property or nearby. If a crime is highly likely, your landlord may be obligated to take some steps to protect you.

Deal with an Eviction Properly:

Know when to fight an eviction notice -- and when to move. If you feel the landlord is clearly in the wrong – eg: you haven't received proper notice, the premises are uninhabitable, you may want to fight the eviction.

But unless you have the law and provable facts on your side, fighting an eviction notice can be short-sighted. If you lose an eviction lawsuit, you may end up hundreds (even thousands) of dollars in debt, which will damage your credit rating and your ability to easily rent from future landlords.

TE 5.3 Family Housing Information Packet

2 TE 5.3 Family Housing Information Packet http://www.nolo.com/legal-encyclopedia/security-deposit-limits-deadlines-your-state-36186.html

Rental and Moving Scams:

As a service member, you move more frequently than most people. You'll have an even greater chance of a smooth move if you learn to avoid some common scams that target people when they're planning for or are in the middle of relocating. Take the following measures to protect yourself from rental scams:

• Contact your Housing Office if you found a rental other than those listed on www.homes.mil. We will be glad to do a safety and environmental inspection for you.

• Compare the advertised rent to other rents in the area. A fraudster may try to lure you in with the promise of a bargain. Search other listings to determine the market rate in the area. If a property is advertised at a rent far below those of comparable properties, it may be a sham listing.

• Do an online search of the listing. Type the landlord's name, the property address, and other details from the listing into a search engine. If you find the same or a very similar ad with different contact information, that may be a sign that it's a scam.

• Check the property owner's name with the assessor's office in the municipality where the property is located. If it doesn't match, you may be dealing with a scammer.

• This will offer you a measure of reassurance, particularly if you're trying to rent a place while you're still on a deployment.

• Ask your legal assistance office to review your lease before signing. To find an office near you, use the Armed Forces Legal Assistance Locator.

Mediation of Resident Complaints:

The housing manager has the responsibility for mediating resident complains regarding housing. A report of any investigation or inquiry, results, and actions taken will be retained in the housing office. Complaints that can be resolved quickly without extensive investigation, and to the satisfaction of all parties concerned, may be handled informally. Complaints are handled with the strictest impartiality. Where cases cannot be resolved between or among the individuals concerned, it may be advisable to discuss the problem with all parties involved and the garrison commander. (See AR420-1, Section VIII, Clause 3-62)

Housing Discrimination Complaints:

(See AR420-1, Section VIII, Clause 3-37) Whether you choose to live on-post, or off-post, if you feel that you have not been treated fairly due to race, color, religion, sex, national origin, age, handicap, or familial status, please report to the Housing Services Office the alleged incident or complaint immediately, preferably in writing. A preliminary inquiry will begin within three working days after receipt of the complaint to obtain all relevant details. Each alleged incident will be investigated promptly and processed within 30 working days.

Complaints can also be filed on the HUD internet at www.hud.gov/complaints/housediscrim.cfm. The garrison commander will be notified of the preliminary inquiry results and actions taken.

TE 5.3 Family Housing Information Packet

3 TE 5.3 Family Housing Information Packet http://www.homes.mil/ http://legalassistance.law.af.mil/content/locator.php http://www.hud.gov/complaints/housediscrim.cfm

If you’re facing a financial hardship due to injury (or injury of a spouse) in active duty or have been affected by a call-up of the National Guard or other state-supported military unit, a military forbearance may be an option.

What is a Military Forbearance:

A forbearance is an agreement between you and your mortgage company to temporarily suspend or reduce your monthly mortgage payments during the forbearance period (which can continue for the entire term of your active duty and for another three months after you're released). This option lets you deal with your short-term financial problems by giving you time to get back on your feet and bring your mortgage current.

With a military forbearance, you may qualify for additional benefits such as a longer forbearance period with no adverse impact to your credit score (all credit reporting related to your mortgage loan will be suspended during the forbearance period).

Military Forbearance May be an Option if:

• You are ineligible or do not want to refinance

• You are facing a financial hardship due to an injury (or injury of a spouse) in active duty

• You are facing a financial hardship due to a call-up of the National Guard or other state-supported military unit (eg: individuals who rent their properties to a service member; reservists who are on part-time active duty; or individuals who receive a substantial portion of their mortgage payment from a service member)

• You need temporary payment relief

• You are behind on your mortgage payments

How Does it Work:

A military forbearance reduces your monthly mortgage payment—or suspends it completely—during the forbearance period (which can continue for the entire term of your active duty and for another three months after you're released). If you qualify for forbearance, you and your mortgage company will sign an agreement that will outline the forbearance terms:

• length of forbearance period,

• reduced payment amount (if the payment is not suspended), and

• the terms of repayment.

After the forbearance period has ended, you will need to repay the amount that was reduced or suspended.

However, you usually have a few ways you can repay - moving the payments to the end of your mortgage, which will lengthen the term; making a one-time payment for the amount; or adding a specific amount to your payments each month until the entire amount is repaid.

If you are still struggling with your mortgage payments after the forbearance period is over, you may be able to qualify for a modification that would permanently change the terms of your mortgage.

What are the Benefits:

• Lower or temporarily suspend your monthly payment for up to 6 months - giving you time to improve your financial situation and get back on your feet

• No adverse credit reporting (related to your mortgage loan) during the forbearance period

• Stay in your home and avoid foreclosurere.

Next Steps:

Contact your mortgage company or meet directly with an experienced housing advisor (either by phone or in person) to discuss your mortgage situation and options available to service members, or Contact the Fannie Mae Military Support Hotline - 877-MIL-4566 (877-645-4566) and tell them you are in the military.

TE 5.3 Family Housing Information Packet

4 TE 5.3 Family Housing Information Packet https://www.knowyouroptions.com/avoid-foreclosure/options-to-stay-in-your-home/refinance https://www.knowyouroptions.com/modify/modification

Be ready to outline your current hardship and explain why you are having trouble making your mortgage payment and if this is a short-term or long-term problem. They can provide you with additional guidance about mortgage assistance programs.

Before you call your mortgage company or a housing counselor to discuss potential options, get organized and gather all the information about your finances and current situation. Preparing this before you call is key. You may be asked to complete additional forms by your mortgage company or housing counselor, but be prepared to have the following information available.

Hardship Information - I am having difficulty making my monthly payment because of financial difficulties created by:

� My household income has been reduced (eg: unemployment, underemployment, reduced pay or hours, decline in business earnings, death, disability or divorce of a borrower or co-borrower) � My monthly debt payments are excessive, and I am overextended with my creditors. (Debt includes credit cards, home equity or other debt.)

� My expenses have increased. (eg: monthly mortgage payment reset, high medical or health care costs, uninsured losses, increased utilities or property taxes) � I can’t afford my current mortgage. (My cash reserves, including all liquid assets, are insufficient to maintain my mortgage payment and cover basic living expenses at the same time) � Other - be prepared to explain

Financial Checklist:

Income (What You Earn Each Month)

Gross Monthly Income (the amount before taxes and other deductions are taken out) $ Co-Borrower Gross Monthly Income (if applicable) $ Other Income (commissions, child support, alimony) $

Expenses (What You Pay Each Month) First Mortgage Payment $ Additional Mortgage Payments (2nd & 3rd and all other liens, if applicable) $ Other Mortgage Expenses (property taxes, insurance and HOA fees if not included in above payments) $ Home Expenses (utilities) $ Auto Expenses (all car payments, insurance) $ Student Loan Payment(s) $ Credit Card Payment(s) $ Child Care (if applicable) $ Other Expenses $

Assets (What You Own) (Estimated Value) Other Real Estate or Property (rentals, second home) $ Vehicles (cars, motorcycles, boats) $ Investments (stocks, bonds, mutual funds) $ Retirement (401K, IRA) $ Other Assets $

Documents to Have Handy:

� Mortgage Information � Current mortgage statement and any recent notices/letters received � Current statement for any other loans/lines on the home

� Income Information � If employed - need your last two pay stubs � If self-employed - need your current Quarterly or Year-to-Date Profit/Loss statement � If receiving Social Security, pension, unemployment, death, etc. benefit statement or letter showing the amount, frequency and duration � If receiving alimony or child support—divorce decree (or other document) showing amount, frequency and duration

� Financial Information � Last two month’s banking statements for checking/savings � Last two year’s tax returns

5 TE 5.3 Family Housing Information Packet

IOWA

Residents - A member of the armed forces who is a resident of this state must pay the same registration fees that apply to other residents when registering a vehicle in this state.

Non Residents - A nonresident member of the armed forces is not required to register a vehicle in this state, providing the vehicle is properly registered in the state of residency of the nonresident or the state where the nonresident is stationed.

A nonresident may register a vehicle in this state, if desired, in the same manner as any nonresident, with the following exceptions that apply to passenger cars:

1. The fee on a passenger car and multipurpose vehicles are based on vehicle weight; the part based on value is not included.

2. Application for registration of a passenger car/multipurpose vehicle must include a certification of residency, attested to by the commanding officer of the nonresident.

ILLINOIS

If you are a non-resident active duty member of the U.S. Armed Forces or a non-resident full-time student attending an Illinois college or university, you are not required to title or register your vehicle.

Resident/Non-Resident - Illinois law requires that motor vehicle owners register their vehicle with the Illinois Vehicle Services Department before taking it on the road. Both new and second-hand vehicles must be registered, regardless of whether they are purchased from a dealer or an individual.

In addition, new Illinois residents who have registered their vehicle in another state must register their vehicle in Illinois. The initial vehicle registration must be done in person, and registration renewals must be done annually and either in person, online, by mail, or telephone.

If you purchase a car, titling and registration must be done within 20 days of the purchase. If you are a new resident of Illinois, you need to do this within 30 days.

Additional Information -

• The process for registering a motorcycle is generally the same as a car registration; however, there are different procedures for boat registration and custom car registration.

• Auto Insurance is needed to legally operate all vehicles in Illinois.

TE 5.3 Family Housing Information Packet

6 TE 5.3 Family Housing Information Packet https://www.dmv.com/il/illinois/boat-registration https://www.dmv.com/il/illinois/custom-vehicle-registration https://www.dmv.com/il/illinois/auto-insurance

The actual rules for TLE are in JTR, par. 5434. Following are answers to some basic questions concerning TLE and an extract from the JTR (par. 5434-G) indicating TLE computation steps and showing computation examples.

What is the purpose of TLE?

To partially offset lodging and meal expenses when a member and/or dependents need to occupy temporary lodging in CONUS ICW a PCS.

When is TLE Payable?

When temporary lodgings are occupied:

1. Before leaving the old CONUS PDS, designated place (see JTR, APP A), or a member's CONUS Home of Record (HOR) or technical school, if the member is reporting to the first PDS. NOTE: TLE is payable incident to a move when entering active duty to the first PDS.

2. After arriving at the new CONUS PDS (including a member's first PDS, if the member is reporting there from HOR or initial technical school), designated place

3. When house-hunting is performed after the member completes PCS travel to the new PDS (i.e., ICW a PCS after arrival at the new PDS),

4. For the elapsed time between PDSs at the old or new PDSs when PCS per diem is not payable, and

5. When the member's PCS authorization/order is cancelled/revoked after the member occupies temporary quarters, the member is authorized TLE reimbursement up to the maximum number of days allowable.

6. Upon initial arrival at the CONUS PDS while waiting for government quarters assignment, or while completing arrangements for other permanent living accommodations when government quarters are not available.

Note: The days covered must have been spent in the vicinity of the old/new PDS, designated place, and/or the member's CONUS HOR, or initial technical school if ordered to active duty.

Where must the temporary lodgings be located?

The temporary lodgings must be in the vicinity of the old and/or new PDS; and/or in the vicinity of the designated place.

May I be paid TLE for the same days that PCS per diem is payable?

No, you may not be paid TLE on any day that you are being paid PCS per diem for travel time. If per diem for travel time is not being paid, TLE may be paid for NTE the number of days authorized (ordinarily 5 or 10 days), regardless of how those days are labeled (e.g., leave, proceed, etc.). For example, if you are authorized TLE, have 8 days elapsed time (e.g., proceed, delay, travel, etc.) between PDSs and the allowable travel time is 7 days, you may be paid for one day. If you have 22 days elapsed time between PDSs and the allowable travel time is 7 days, you may be paid the maximum TLE allowance.

What will a member's TLE allowance be if the member isn't authorized travel for a 'new' dependent (also known as an acquired dependent) to the current PDS?

Upon subsequent PCS the member may be paid TLE for temporary lodgings occupied by the member and/or 'new' dependent in the vicinity of the place the person became a dependent.

What are temporary lodgings?

Temporary lodgings are lodgings (including Temporary Lodging Facilities as defined in JTR, APP A) used as a temporary place of residence. Lodgings occupied upon initial arrival at a new PDS and/or designated location which are permanent-type residence quarters which you continues to occupy indefinitely are not temporary lodgings.

Am I required to use government quarters?

Yes, you must use available government quarters including temporary lodging facilities in the area of the old and/or new PDS. If there are no government quarters, you must provide a signed statement indicating that government quarters were not available, to support your TLE claim. NOTE: there is no temporary lodging at Rock Island Arsenal.

7 TE 5.3 Family Housing Information Packet

Am I paid TLE if I am assigned family-type government quarters?

Yes, if the assigned quarters are not occupied because:

1. HHG have not been shipped from the old PDS;

2. HHG have not been received at the new PDS;

3. The quarters are undergoing repair/renovation, etc., or

4. The HHG have been packed, picked up and/or shipped from the old PDS.

Do I have to provide lodging receipts?

Yes, receipts for lodging are required to support the lodging costs.

Will TLE be paid for days I stay with friends or relatives?

Yes, but the lodging cost for those days will be zero.

Will I be paid TLE for my first or last PCS?

The law authorizing TLE does not permit TLE payment to you when moving from a PDS when leaving active duty. However, you may be paid TLE incident to a move when entering active duty to the first PDS.

Note: TLE is payable incident to a move when entering active duty to the first PDS beginning 5 October 1999 for enlisted members, and for officer members with orders issued on or after 1 January 2002.

Can I be paid TLE and my spouse paid Temporary Quarters Subsistence Expense (TQSE) Allowance at the same time?

Yes and No. TLE and TQSE both may be paid as long as TLE and TQSE payments cover different expenses.

Duplicate payment for the same expenses is not authorized.

For how many days will I be paid TLE?

The time limitation for TLE is:

1. 10 days ICW a PCS to a CONUS PDS, (you may split the days among old CONUS PDS, new CONUS PDS and CONUS designated place ), or,

2. 5 days ICW a PCS from CONUS to an OCONUS PDS, (you may split the days among old CONUS PDS and CONUS designated place). There's a separate allowance called TLA at the OCONUS site, or

3. 10 days if you report to the first CONUS PDS from the HOR or initial technical school (you may split the days among CONUS HOR, initial technical school, CONUS designated place, and CONUS PDS);

4. 5 days if you report to the first OCONUS PDS from the HOR or initial technical school. (you may split the days among CONUS HOR, initial technical school, and CONUS designated place)

5. IAW JTR, par. 55434-E (TLE is limited to 60 days for a PCS to a CONUS PDS for which the Secretaries Concerned have collectively prescribed a temporary increase due to:

1. A major disaster (PDS must be located in a Presidentially-declared disaster area), or

2. The PDS is experiencing a sudden increase in number of members assigned.

See JTR, par. 5434-E2 for locations at which TLE reimbursement has been temporarily increased to 60 days.

How much will I be paid per day?

You may be paid or reimbursed up to $290/day. This maximum applies if you and your dependents occupy temporary lodgings on the same and/or different days. When you and your dependents occupy temporary lodgings on different days, you may elect the days for which TLE is claimed. For example, you occupy temporary lodgings for 12 days during the period 1-12 April at the new PDS. Your dependents also occupy temporary lodgings at the old PDS for 12 days but for the period 18-29 April. The period 1-10 April (member) and 18-27 April (dependents) could be selected for TLE purposes. Reimbursement for the combined total expenses incurred for the first days you claim TLE (1 April for you and 18 April for your dependents) may not exceed $290 per day. The same limitation applies for the remaining days.

How does TLE apply in the case of a member-married-to-member couple?

1. When both spouses are members, each is authorized TLE.

2. Each member is authorized TLE whether or not temporary lodgings are jointly or separately occupied.

3. Each may be paid or reimbursed up to $290/day.

4. One member may not claim the other member for TLE payment.

5. Both members may not claim the same dependents on the same days for TLE purposes.

6. Each member must certify, IAW Service regulations, that temporary lodgings were occupied for the number of days for which TLE is claimed.

Source: http://www.defensetravel.dod.mil/site/faqtle.cfm Mar 2015

TE 5.3 Family Housing Information Packet

8 TE 5.3 Family Housing Information Packet http://www.defensetravel.dod.mil/site/faqtle.cfm

Date: ______________________

Rank and Name: _______________________________________________________________________ Address:

Phone:

Dear (Landlord), I am writing this letter to notify you that I intend to break my lease. I intend to vacate the property at ____________________________________________________ on (date) _____ / _____ / _____.

Under the “Utilities and Hot Water” section of my lease, it states that “Landlord is not liable for claims arising from utility service outages, interruptions, or fluctuations in utilities provided to Resident's Apartment not reasonably within Landlord's control.”

Over the past two months, my apartment has not had a working refrigerator. I have put in maintenance requests on multiple occasions and can provide copies of recent requests, if needed. A working refrigerator is necessary under the terms of my lease and is, furthermore, reasonably within your control. Therefore, I am writing this letter to declare my intent to break the lease.

If you have any further questions you may contact me by phone at the number listed in my contact information, above.

Thank you, John Smith

9 TE 5.3 Family Housing Information Packet

SCHOOL SUPPORT SERVICES

School Support Services Hours of Operation:

Monday ............... 8:00 a.m. - 5:30 p.m.

Tuesday ............... 8:00 a.m. - 2:45 p.m.

Wednesday ......... 8:00 a.m. - 2:45 p.m.

Thursday.............. 8:00 a.m. - 4:30 p.m.

Friday ................ 10:00 a.m. – 2:00 p.m.

Closed Saturday and Sunday and U.S. Holidays

Contact Information:

Laura O’Brien, School Liaisons Officer 3438 Rodman Avenue Bldg. 110, First Floor, East Wing Handicap Accessible Tel: (309) 782-6515 Military DSN Tel: (312) 793-6515

School Support Services (SSS) provides Army school-aged youth with educational opportunities, resources and information necessary to achieve academic success. A branch of Child and Youth

Services (CYS), SSS is home to the School Liaison Office, where School Liaison Officers (SLOs) help deliver the best educational resources and information for your children.

We specialize in education transitions, and make sure incoming and exiting families have information about local schools, graduation requirements, after-school services/programs, youth sponsorship programs and home schooling. We also help parents better understand the education process, school organization, and interaction strategies.

For additional school information log into:

https://rockisland.armymwy.com/programs/school-support-services

TE 5.3 Family Housing Information Packet

10 TE 5.3 Family Housing Information Packet tel:+13097826515 https://rockisland.armymwy.com/programs/school-support-services

COMPLEX NAME: ADDRESS: CITY: PHONE: PETS: # BDRMS:

GARAGE

OPTION:

FURNISHED

OPTION:

LEASE

OPTIONS:

ALEXIS AT PERRY POINTE 5001 Sheridan St Davenport IA 563-326-5001 Cats/Dogs 1-2-3 Yes Yes 6+ months

ASHFORD APARTMENTS 4808 Grand Ave Davenport IA 563-386-0900 Cats/Dogs 1-2 Yes No 6+ months

BLACKHAWK LANDING 3124 Integrity Way Rock Island, IL 309-502-9494 Cats/Dogs 1-2-3 Yes No 12 months

BRIDGES LOFTS US 67 and 15th St Bettendorf IA 844-828-7177 NO 1-2-3 Yes Yes 12 months

CHATEAU KNOLL APTS 2900 Middle Rd Bettendorf IA 563-332-8421 Cats/Dogs 1-2-3 Yes Yes 3+ months

COBBLESTONE APTS 1921 Cobblestone Ln Milan IL 309-299-2877 Cats/Dogs 1-2-3 Yes Yes 6+ months

CRYSTAL RIDGE 5600 Jersey Ridge Rd Davenport IA 563-355-9493 Cats/Dogs 2-3 Yes Yes 3+ months

DAVENPORT BANK APTS 220 N Main St Davenport IA 563-324-9898 No 1-2-3 No No 3+ months

DEERE VALLEY VILLAS 985 22 Ave Silvis IL 563-359-4453 No Studio-1-2-3 Yes Yes 12 months

DEMOCRAT LOFTS 411 Brady St Davenport IA 563-362-8027 Cats/Dogs Studio-1-2 No No 12 months

GROVES ON DEVILS GLEN 5472 Devils Glen Rd Bettendorf IA 563-265-1922 Cats/Dogs Studio-1-2-3 Yes Yes 6+ months

HOMEWOOD MANOR 3425 60th St Moline IL 309-764-7767 No 1-2 No No 6+ months

INDIAN RIDGE 3403 Jersey Ridge Davenport IA 563-359-3595 Cats Studio-1-2-3 Yes Yes 12 months

JERSEY MEADOWS 2700 East 53rd St Davenport IA 563-355-8836 Cats/Dogs 1-2 Yes No 6+ months

MILLS AT RIVERBEND COMMONS 2900 River Drive Moline IL 309-517-6368 No 2-4 No Yes 2+ months

OLD ORCHARD ESTATES 3402 Orchard Ln Carbon Cliff IL 309-792-1272 Cats/Dogs 1-2-3 Yes No 3+ months

PARK PLACE 5601 Eastern Ave Davenport IA 563-359-8200 Cats/Dogs 1-2 Yes No 12 months

PERSHING LOFTS 511 Pershing Ave Davenport IA 563-823-5149 Cats/Dogs Studio-1-2-3 No No 12 months

PIERCE SCHOOL LOFTS 2212 E 12th St Davenport IA 563-362-8027 Cats/Dogs 1-2-3 No No 12 months

PINE RIDGE 3632 Pine Ridge Ct Moline IL 309-797-3692 Cats/Dogs Studio-1-2 Yes Yes 3+ months

REGENCY 2505 Devils Glen Rd Bettendorf IA 563-332-0400 Cats/Dogs 1-2-3 Yes Yes 6+ months

UNION ARCADE 229 Brady St Davenport IA 563-324-9898 No 1-2-3 No Yes 3+ months

VILLAGE WOODS APTS 300 20th Ave Milan IL 309-787-7368 Cats/Dogs 1-2-3 No No 12 months

WINDING HILLS 1825 Winding Hill Rd Davenport IA 563-359-0328 Cats/Dogs 1-2-3 Yes Yes 18 months

WINDSOR CREST 4826 Jersey Ridge Rd Davenport IA 563-355-8941 Cats Studio-1-2 Yes Yes 12 months

~ QUAD CITIES APARTMENT COMPLEXES

The Rock Island Arsenal Family Housing Office does not endorse any of the rental complexes listed. Always visually inspect the unit you are interested in piror to signing a lease agreement with the rental agent. Also, be sure you understand the terms of the contract and that a Military Termination Clause has been included.

BEFORE YOU DECIDE:

Military Clause - Do not sign a lease agreement without a Military Termination Clause

ŸShort Term Leases - Rates may be different than long term agreements

Pets - Ask about pet policy and deposit/fees

Garage - Is there extra fee

MORE APARTMENT COMPLEXES CAN BE FOUND AT: WWW.APARTMENTGUIDE.COM/APARTMENTS/IOWA/QUAD-CITIES/

11 TE 5.3 Family Housing Information Packet

MAXIMUM PER DIEM RATES IN THE CONTINENTAL UNITES STATES

FISCAL YEAR: 2 0 1 8

STATE: C O N U S

STATE: ILLINOIS

1. When the Location or DOD Installation does not appear in the first column, search the second column for the County. If the County is not listed, run query using the STANDARD CONUS PER DIEM RATE.

2. For other allowances that are based on per diem rates (e.g., TLE, TLA, TQSE, TQSA), see the appropriate rules for those allowances regarding what per diem rate to use.

3. When Government meals are directed, the appropriate Government meal rate, as prescribed in Appendix A, is applicable.

4. Per Diem Rate = Max Lodging + Meals (Local Meals, Proportional, or Government) + Incidental rate

LOCATION (1)

County and/or Other Defined

Location (2) Seasons

(Beg-End) Max

Lodging Local Meals

Prop.

Meals Incidentals

Per

Diem Effective

Date

STANDARD

CONUS RATE

STANDARD

CONUS RATE 01/01-12/31 93 46 30 5 144 10/01/2017

ROCK ISLAND

COUNTY 01/01-12/31 93 46 30 5 144 10/01/2017

ROCK ISLAND

ARSENAL

ROCK ISLAND

COUNTY 01/01-12/31 93 46 30 5 144 10/01/2017

ROCK ISLAND

COUNTY

ROCK ISLAND

COUNTY 01/01-12/31 93 46 30 5 144 10/01/2017

ROCK ISLAND

NAVAL & MC RES

CTR

COUNTY 01/01-12/31 93 46 30 5 144 10/01/2017

TEMPORARY LODGING EXPENSE (TLE)

The actual rules for TLE are in JTR, par. 5434. Following are answers to some basic questions concerning TLE and an extract from the JTR (par. 5434-G) indicating TLE computation steps and showing computation examples.

What is the purpose of TLE?

To partially offset lodging and meal expenses when a member and/or dependents need to occupy temporary lodging in CONUS ICW a PCS.

When is TLE Payable?

When temporary lodgings are occupied:

1. Before leaving the old CONUS PDS, designated place (see JTR, APP A), or a member's CONUS Home of Record (HOR) or technical school, if the member is reporting to the first PDS, Note: TLE is payable incident to a move when entering active duty to the first PDS.

2. After arriving at the new CONUS PDS (including a member's first PDS, if the member is reporting there from HOR or initial technical school), designated place

TE 5.3 Family Housing Information Packet

12 TE 5.3 Family Housing Information Packet http://www.defensetravel.dod.mil/site/travelreg.cfm http://www.defensetravel.dod.mil/site/travelreg.cfm http://www.defensetravel.dod.mil/site/faqpropmeal.cfm http://www.defensetravel.dod.mil/site/faqmeal.cfm http://www.defensetravel.dod.mil/site/faqpropmeal.cfm http://www.defensetravel.dod.mil/site/faqpropmeal.cfm https://www.defensetravel.dod.mil/site/faqpropmeal.cfm https://www.defensetravel.dod.mil/site/faqpropmeal.cfm https://www.defensetravel.dod.mil/site/faqpropmeal.cfm https://www.defensetravel.dod.mil/site/faqpropmeal.cfm https://www.defensetravel.dod.mil/site/faqpropmeal.cfm

3. When house-hunting is performed after the member completes PCS travel to the new PDS (i.e., ICW a

PCS after arrival at the new PDS),

4. For the elapsed time between PDSs at the old or new PDSs when PCS per diem is not payable, and

5. When the member's PCS authorization/order is cancelled/revoked after the member occupies temporary quarters, the member is authorized TLE reimbursement up to the maximum number of days allowable.

6. Upon initial arrival at the CONUS PDS while waiting for government quarters assignment, or while completing arrangements for other permanent living accommodations when government quarters are not available.

Note: The days covered must have been spent in the vicinity of the old/new PDS, designated place, and/or the member's CONUS HOR, or initial technical school if ordered to active duty.

Where must the temporary lodgings be located?

The temporary lodgings must be in the vicinity of the old and/or new PDS; and/or in the vicinity of the designated place.

May I be paid TLE for the same days that PCS per diem is payable?

No, you may not be paid TLE on any day that you are being paid PCS per diem for travel time. If per diem for travel time is not being paid, TLE may be paid for NTE the number of days authorized (ordinarily 5 or 10 days), regardless of how those days are labeled (e.g., leave, proceed, etc.). For example, if you are authorized TLE, have 8 days elapsed time (e.g., proceed, delay, travel, etc.) between PDSs and the allowable travel time is 7 days, you may be paid for one day. If you have 22 days elapsed time between PDSs and the allowable travel time is 7 days, you may be paid the maximum TLE allowance.

What will a member's TLE allowance be if the member isn't authorized travel for a 'new' dependent (also known as an acquired dependent) to the current PDS?

Upon subsequent PCS the member may be paid TLE for temporary lodgings occupied by the member and/or 'new' dependent in the vicinity of the place the person became a dependent.

What are temporary lodgings?

Temporary lodgings are lodgings (including Temporary Lodging Facilities as defined in JTR, APP A) used as a temporary place of residence. Lodgings occupied upon initial arrival at a new PDS and/or designated location which are permanent-type residence quarters which you continues to occupy indefinitely are not temporary lodgings.

Am I required to use government quarters?

Yes, you must use available government quarters including temporary lodging facilities in the area of the old and/or new PDS. If there are no government quarters, you must provide a signed statement indicating that government quarters were not available, to support your TLE claim. NOTE: there is no temporary lodging at Rock Island Arsenal.

Am I paid TLE if I am assigned family-type government quarters?

Yes, if the assigned quarters are not occupied because:

1. HHG have not been shipped from the old PDS;

2. HHG have not been received at the new PDS;

3. The quarters are undergoing repair/renovation, etc., or

4. The HHG have been packed, picked up and/or shipped from the old PDS.

Do I have to provide lodging receipts?

Yes, receipts for lodging are required to support the lodging costs.

13 TE 5.3 Family Housing Information Packet

Will TLE be paid for days I stay with friends or relatives?

Yes, but the lodging cost for those days will be zero.

Will I be paid TLE for my first or last PCS?

The law authorizing TLE does not permit TLE payment to you when moving from a PDS when leaving active duty. However, you may be paid TLE incident to a move when entering active duty to the first PDS.

Note: TLE is payable incident to a move when entering active duty to the first PDS beginning 5 October 1999 for enlisted members, and for officer members with orders issued on or after 1 January 2002.

Can I be paid TLE and my spouse paid Temporary Quarters Subsistence Expense (TQSE) Allowance at the same time?

Yes and No. TLE and TQSE both may be paid as long as TLE and TQSE payments cover different expenses.

Duplicate payment for the same expenses is not authorized.

For how many days will I be paid TLE?

The time limitation for TLE is:

1. 10 days ICW a PCS to a CONUS PDS, (you may split the days among old CONUS PDS, new CONUS PDS and CONUS designated place ), or,

2. 5 days ICW a PCS from CONUS to an OCONUS PDS, (you may split the days among old CONUS PDS and CONUS designated place). There's a separate allowance called TLA at the OCONUS site, or

3. 10 days if you report to the first CONUS PDS from the HOR or initial technical school (you may split the days among CONUS HOR, initial technical school, CONUS designated place, and CONUS PDS);

4. 5 days if you report to the first OCONUS PDS from the HOR or initial technical school. (you may split the days among CONUS HOR, initial technical school, and CONUS designated place)

5. IAW JTR, par. 55434-E (TLE is limited to 60 days for a PCS to a CONUS PDS for which the Secretaries Concerned have collectively prescribed a temporary increase due to:

1. A major disaster (PDS must be located in a Presidentially-declared disaster area), or

2. The PDS is experiencing a sudden increase in number of members assigned.

See JTR, par. 5434-E2 for locations at which TLE reimbursement has been temporarily increased to 60 days.

How much will I be paid per day?

You may be paid or reimbursed up to $290/day. This maximum applies if you and your dependents occupy temporary lodgings on the same and/or different days. When you and your dependents occupy temporary lodgings on different days, you may elect the days for which TLE is claimed. For example, you occupy temporary lodgings for 12 days during the period 1-12 April at the new PDS. Your dependents also occupy temporary lodgings at the old PDS for 12 days but for the period 18-29 April. The period 1-10 April (member) and 18-27 April (dependents) could be selected for TLE purposes. Reimbursement for the combined total expenses incurred for the first days you claim TLE (1 April for you and 18 April for your dependents) may not exceed $290 per day. The same limitation applies for the remaining days.

How does TLE apply in the case of a member-married-to-member couple?

1. When both spouses are members, each is authorized TLE.

2. Each member is authorized TLE whether or not temporary lodgings are jointly or separately occupied.

3. Each may be paid or reimbursed up to $290/day.

4. One member may not claim the other member for TLE payment.

5. Both members may not claim the same dependents on the same days for TLE purposes.

6. Each member must certify, IAW Service regulations, that temporary lodgings were occupied for the number of days for which TLE is claimed.

Source: http://www.defensetravel.dod.mil/site/faqtle.cfm Mar 2015

14 TE 5.3 Family Housing Information Packet http://www.defensetravel.dod.mil/site/faqtle.cfm

LIVING ROOM

Floor & Floor Covering

Walls & Ceiling

Door(s)

Door Lock(s) & Hardware

Lighting Fixture(s)

Window(s) & Screen(s)

Window Covering(s)

Smoke Detector

Fireplace

Other

KItcheN

Floor & Floor Coverings

Walls & Ceiling

Door(s)

Door Lock(s) and Hardware

Window(s) & Screen(s)

Window Covering(s)

Light Fixture(s)

Cabinets

Counters

Stove/Oven/Range Hood

Refrigerator

Dishwasher

Sink(s) & Plumbing

Garbage Disposal

Smoke Detector

Other

ITEM

Instructions: Tenant(s) complete(s) this checklist within three days of moving in and tenant(s) and landlord or manager review property and completed checklist together and mutually agree on the condition of the property upon move-in by signing the form. Each party keeps a copy of signed checklist. Tenant(s) and landlord or manager uses move-in checklist during the pre-move out inspection and again when determining if any of the tenant’s deposit will be retained for cleaning or repairs.

BE SPECIFIC and DETAILED when flling out the checklist.

Property Address

Owner/Agent Name (Print)

CONDITION

ON ARRIVAL

CONDITION

ON DEPARTURE

Tenant Name (Print)

Tenant Name (Print)

Tenant Name (Print)

Tenant Name (Print)

Tenant Name (Print)

Condition of Rental Property Checklist

Reviewed 01/09

15 TE 5.3 Family Housing Information Packet

DINING ROOM

Floor & Floor Covering(s)

Walls & Celing

Light Fixture(s)

Window(s) & Screen(s)

Window Covering(s)

Other

BathROOM #1

Floors & Floor Covering(s)

Walls & Ceilings

Counters & Surfaces

Window(s) & Screen(s)

Window Covering(s)

Sink & Plumbing

Bathtub/Shower

Toilet

Light Fixture(s)

Door(s)

Door Lock(s) & Hardware(s)

Other

BathROOM #2

Floor & Floor Covering(s)

Walls & Ceiling

Counters & Surfaces

Window(s) & Screen(s)

Window Covering(s)

Sink & Plumbing

Bathtub/Shower

Toilet

Light Fixture(s)

Door(s)

Door Lock(s) & Hardware(s)

Other

ITEM

CONDITION

ON ARRIVAL

CONDITION

ON DEPARTURE

CONDITION OF RENTAL PROPERTY CHECKLIST CONTINUED

Reviewed 01/09

16 TE 5.3 Family Housing Information Packet

BeDROOM #1

Floor & Floor Covering(s)

Walls & Ceiling

Window(s) & Screen(s)

Window Covering(s)

Closet(s), including doors & tracks

Lighting Fixture(s)

Smoke Detector

Door(s)

Door Lock(s) & Hardware

Other

BeDROOM #2

Floor & Floor Covering(s)

Walls & Ceiling

Window(s) & Screen(s)

Window Covering(s)

Closet, including doors & tracks

Lighting Fixtures

Smoke Detector

Door(s)

Door Lock(s) & Hardware

Other

BeDROOM #3

Floor & Floor Covering(s)

Walls & Ceiling

Window(s) & Screen(s)

Window Covering(s)

Closet, including doors & tracks

Lighting Fixtures

Smoke Detector

Door(s)

Door Lock(s) & Hardware

Other

ITEM

CONDITION

ON ARRIVAL

CONDITION

ON DEPARTURE

CONDITION OF RENTAL PROPERTY CHECKLIST CONTINUED

Reviewed 01/09

17 TE 5.3 Family Housing Information Packet

MOVe-IN INSPectION Date:

Owner/agent Signature tenant Signature

MOVe-OUt INSPectION Date:

Owner/agent Signature

OtheR aReaS

Heating System

Air Conditioning

Stair(s) & Hallway(s)

Lawn(s) & Garden(s)

Patio, Terrace, Deck, etc

Parking Area(s)

Other

Other

Other

Other

Other

# of Keys Recieved:

Tenants acknowledge that all smoke detectors and fire extinguishers were tested in their presence and found to be in • working order, and that the testing procedure was explained to them. Tenants agree to test all detectors at least once a month and to report any problems to Landlord/Manager in writing. Tenants agree to replace all smoke detector batteries as neccessary.

Comments: ______________________________________________________________________________

IteM cONDItION ON aRRIVaL cONDItION ON DePaRtURe

CONDITION OF RENTAL PROPERTY CHECKLIST CONTINUED

Reviewed 01/09

18 TE 5.3 Family Housing Information Packet

CHILD DEVELOPMENT CENTER (CDC)

Building 15, Building 16, Building 11 Registration/Waitlist ........... (309) 782-0791 Asst. Director (Bldg 16) ... (309) 782-2934 Director (Bldg 15) ................ (309) 782-2822 Front Desk (Bldg 16) ........ (309) 782-2816 Asst. Director (Bldg 15) ....... (309) 782-0483 Site Lead (Bldg 11) ........... (309) 782-2935 Front Desk (Bldg 15) ............ (309) 782-0148 Front Desk (Bldg 11) ........ (309) 782-0153

Hours of Operation: Monday-Friday: 6:00 AM - 5:15 PM

INFANT AND TODDLER PROGRAM:

Children in this facility range in age from 6 weeks - 36 months and are placed in either of two infant and toddler rooms or in either of two pre-toddler/toddler rooms according to age, development and space availability within the rooms. By grouping children in multiage settings, we create a place where children can remain with the teacher for a longer timeframe, have fewer transitions and establish a bond with the primary caregivers in their room. Every effort is made to place children in the best possible room according to his or her individual needs.

Some of the most important ingredients for a successful infant environment are the feelings of warmth and security. These are important in helping the infant establish basic trust in those who care for them. An individualized routine that is both comfortable and organized helps a baby to feel more secure and nurtured. Individual learning styles are accommodated with an open-ended discovery and interactive problem solving opportunities that are supported with self-initiated and self-paced activities and reactions.

The pre-toddler age group focuses on the 12 – 24 month old child, and as such, provides the bridge between the infant and toddler. The program continues to concentrate on loving care and an ordered, nurturing environment to provide the pre-toddler a base of security from which he can venture out and experiment with independence. During this time, staff will continue to encourage self-help skills and offer opportunities for increasing independence and sensory exploration. The indoor and outdoor spaces are designed to foster a pre-toddler’s increased physical mobility and curiosity.

We recognize the toddler’s emerging need for feeling independent and therefore set up the environment for them to freely choose and move from area to area within the room. Since a toddler’s language ability has significantly increased from that of a pre-toddler, he can now utilize language to label things in the environment, to express some of his needs, and to problem solve. Children at this age also begin to socialize with others and staff facilitates opportunities to help them grow in this manner as well.

PRESCHOOL PROGRAM:

Children who are 3 – 5 years old are placed in the Preschool Program. The preschool age classrooms provide many opportunities to develop and learn through a variety of experiences, activities, and materials. The Rock Island Arsenal Child Development Center uses the Creative Curriculum as a framework for planning the daily schedule and activities for children. Through ongoing observations and interactions, teachers are able to identify developmental points in the children’s development of social, emotional, cognitive, language, and motor areas. They use observations to plan activities that enhance the children’s learning in these areas. We view this as a continuum of ongoing development in which children grow and progress at their individual times and rates.

STRONG BEGINNINGS PRE-K PROGRAM:

Strong Beginnings is a Kindergarten preparation program for children the year before they enter kinder-garten. Activities are planned with the intention of teaching children etiquette, social and academic skills necessary for Kindergarten success. Skills will be taught in all areas of development as well as a variety of content areas.

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