DRAFT EVALUATION CRITERIA.pdf

L.1 SUBMITTAL REQUIREMENTS

The Offeror’s proposal shall be submitted electronically as set forth below.

The Offeror’s proposal shall consist of the following five (5) volumes.

I – Factor 1, Subfactor A, General Fund Enterprise Business System (GFEBS) Operation (Technically Acceptable)

Factor 1, Subfactor B, Government Bridge Operations and Maintenance (Technically Acceptable)

Factor 1, Subfactor C, Hydro-Electric Plant Operations and Maintenance

(Technically Acceptable)

Factor 1, Subfactor D, Army Family Housing Management, Services and

Maintenance (Technically Acceptable) ll - Factor 1, Subfactor E, Electrical Distribution Facilities Maintenance

Horizontal (Trade-Off)

Factor 1, Subfactor F, DMO/PWO Management (Trade-Off)

Factor 1, Subfactor G, Pavement Clearance (Trade-Off)

Factor 1, Subfactor H, Contract Management (Trade-Off)

III – Factor 2, Cost/Price

IV – Factor 3, Past Performance

V – Solicitation, Offer and Award Documents and Certifications/Representations

Files shall not contain classified data. The use of hyperlinks in proposals is prohibited.

Offerors are cautioned that “parroting” of the Technical requirements or the PWS with a statement of intent to perform does not reflect an understanding of the requirement or capability to perform. Offerors are responsible for including sufficient details to permit a complete and accurate evaluation of each proposal. Proprietary information shall be clearly marked.

Each volume shall be submitted in a separate electronic file and labeled accordingly.

Any changes made (as a result of negotiations or proposal revisions) should be tracked using a different color and have changed information clearly marked by a vertical line in the right margin of the page. The revised pages shall be dated.

Printing should be single spaced. Each paragraph shall be separated by at least one blank line. A standard, 12-point minimum font size applies. Arial or New Times Roman fonts are required. Tables and illustrations may use a reduced font size no less than 8-point and may be landscape.

The following volumes of material shall be submitted:

Number Volume Title Electronic Copy

Maximum Pages*

I Technical Subfactor A,B,C,D 1 160

II Technical Subfactors E,F,G,H 1 320

III Cost/Price 1 10

IV Past Performance 1 72**

V Solicitation, Offer and Award Documents, and Certifications/Representations

1 10

*NOTE: Pages that exceed the required page limitations will not be evaluated.

Additional pages over the maximum allowed will be removed or not read.

**The Offeror shall submit past performance information for no less than three contracts for each functional area, but may submit past performance information for up to nine contracts to address all of the seven (7) functional responsibilities. For each contract submitted for itself or a proposed subcontractor, the offeror may submit up to eight pages. The eight pages must include the Past Performance Evaluation Questionnaire (Attachment 0009) and shall include narrative regarding the Offeror’s determination that a proposed major subcontractor will play a significant role in successful performance of the contract. The total maximum pages for Volume lV is 72 pages.

L.2 PROPOSAL FORMAT

The submission shall be clearly labeled and logically assembled. Each volume shall be clearly identified and shall begin at the top of a page. All pages of each volume shall be appropriately numbered and identified by the complete company name, date and RFP number in the header and/or footer. A Table of Contents should be created using the Table of Content feature in MS Word. MS Word (doc) files shall use the following page setup parameters:

Margins – Top, Bottom, Left, Right – 1” Gutter – 0” From Edge – Header, Footer 0.5” Page Size, Width – 8.5” Page Size, Height – 11”

NOTE: 11X17 pages are acceptable for tables/graphic representations; however, each 11x17 page counts as two pages.

The following additional restrictions apply:

Volume Packaging All of the proposal volumes shall be compressed (zipped) into one file entitled “proposal zip” using WinZip version 6.2 or later, or as separate uploads in their native format, i.e. doc, xls, ppt, etc., and emailed to the contract specialist. All files shall be in read-only format. Files that require signature must be submitted using PDF files. All price breakdown information to aide in the cost/price evaluation shall be submitted in Microsoft Office Excel Read/Write format and viewable in Microsoft Excel 2007. **Please note – Self extracting exe files are not acceptable.

Content Requirement All information shall be confined to the appropriate file. The Offeror shall confine submissions to essential matters, sufficient to define the proposal in a concise manner, to permit a complete and accurate evaluation of each proposal.

Each volume of the proposal shall consist of a Table of Contents and the Narrative discussion. Proprietary information shall be clearly marked.

The following shall be included in the Narrative discussion:

VOLUME I – Factor 1, Subfactor A. GFEBS Operation

This portion of the proposal shall address the following, as a minimum:

KEY POINT #1 - GFEBS – Contract administration requires extensive use of the Army-mandated, Web-based enterprise resource planning system known as General Fund Enterprise Business System (GFEBS). The Offeror shall provide their proposed staffing plan and demonstrate that it is sufficient to fully support the use of GFEBS, as referenced in the Overarching Performance Work Statement, Sections 2.4.3.5, 2.4.6, 2.5.4, 2.6.3, 2.7, 2.8, 2.9.9, 2.10, and Section 2.2 of Attachment –2, Section 1.3 of Attachment 4, Sections 1.3, 2.1.5 of Attachment 5, Section 1.2 of Attachment 6 in the PWS. The offeror shall detail how the identified personnel will be utilized to support GFEBS, and demonstrate these personnel have (or will obtain) the requisite training, experience, and background to function proficiently within GFEBS.

KEY POINT #2 - Government Work Order Desk – The Offeror’s plan shall address the interaction required by the PWS with the Government Work Order Desk to receive, complete, and document DMOs using GFEBS, as referenced in Section 2.6 of the Overarching PWS as a part of overall GFEBS Operation. The Offeror’s plan shall include, but not be limited to, staffing; how DMOs will be handled during business hours;

executing emergency DMOs during business and non-business hours; how DMO response time complies with the Government-assigned priority; and explain their method for maintaining historical performance records of completed DMOs using

GFEBS.

KEY POINT #3 – Resumes - The Offeror shall submit resumes in accordance with Section 2.4.3.5 of the Overarching PWS.

VOLUME I – Factor 1, Subfactor B. Government Bridge Operations and Maintenance

This portion of the proposal shall address the following, as a minimum:

KEY POINT #1 – The Offeror shall submit a plan to operate and maintain the Government Bridge. The details of personnel, operation and maintenance requirements for the Government Bridge are included in Sections 1.0, 2.1, 2.2, 2.3, 2.4,

2.5 and 4.0 of Attachment 10. The Offeror is required to submit a detailed plan for the Government Bridge as described in Section 5.1 of the Overarching PWS. The plan must include, but is not limited to the following, detailed personnel training and management, coordination of river navigation, rail and vehicular traffic, operations procedures and maintenance procedures.

VOLUME I – Factor 1, Subfactor C. Hydro-Electric Plant Operations and Maintenance

This portion of the proposal shall address the following, as a minimum:

KEY POINT #1 – The Offeror shall submit a plan to operate and maintain the Hydro- Electric Plant. The details of personnel, operation, and maintenance requirements for the hydro-electric dam are included in Sections 1.0, 2.0 and 4.0 of Attachment 9. The Offeror is required to submit a detailed plan for the Hydro-Electric Plant as described in Section 5.1 of the Overarching PWS. The plan must include, but is not limited to the following, detailed personnel training and management, operations procedures and maintenance procedures.

VOLUME I – Factor 1, Subfactor D. Army Family Housing Management, Services and Maintenance

This portion of the proposal shall address the following, as a minimum:

KEY POINT #1 - The Offeror shall submit a plan to provide management, services and maintenance to 80 Army Family Housing units on Rock Island Arsenal and provide services to DOD personnel living off the installation. The details of personnel, management, services and maintenance requirements for Army Family Housing are included in Sections 1.0, 2.0 and 4.0 of Attachment 5. The Offeror is required to submit a detailed plan for Army Family Housing as described in Section 5.1 of the Overarching PWS. The plan must include, but is not limited to the following, detailed personnel training and management, services procedures, and maintenance procedures.

VOLUME II – Factor 1, Subfactor E. Electrical Distribution Facilities Maintenance Horizontal

This portion of the proposal shall address the following, as a minimum:

The Offeror’s Electrical Distribution Facilities Maintenance Plan shall provide detailed information regarding the following requirements to ensure a well maintained electrical distribution system as detailed in the PWS:

KEY POINT #1 - The Offeror shall provide a detailed plan to provide electrical distribution maintenance personnel who meet the qualifications specified in Section

2.2.1 of Attachment 6 and provide resumes for the medium voltage equipment maintainers.

KEY POINT #2 - The Offeror shall provide a detailed plan for the maintenance of overhead distribution system, underground distribution system, substations, switchgear, auxiliary generators and all component parts of the distribution system. The plan shall demonstrate effective maintenance of electrical distribution systems on RIA, as referenced in Technical Exhibit 6.5 and 6.7 and address original equipment manufacturer (OEM) maintenance recommendations for equipment in Technical Exhibit

6.7. At a minimum, the plan shall provide for maintenance in accordance with Technical Exhibit 6.5 and Section 2.2.1 of Attachment 6.

VOLUME II – Factor 1, Subfactor F, DMO/PWO Management

This portion of the proposal shall address the following, as a minimum

The Offeror shall present a plan to manage approximately 6,000 DMOs per year and 250 PWOs per year. The Offeror’s plan shall provide sufficient detail regarding the following DMO/PWO management requirements:

KEY POINT #1 - Ability to interact with the Directorate of Public Works (DPW) Work Reception Desk (WRD) both receiving DMOs and PWOs and returning status information on DMOs and PWOs to the DPW WRD

KEY POINT #2 - Sufficient personnel to receive, process, distribute, estimate, execute and conduct quality control on DMOs and PWOs. The personnel on the Offeror’s work control team shall have a minimum of one (1) year of experience charging time and materials on the orders, and running and analyzing maintenance order reports

KEY POINT #3 - Ability to execute DMOs at the stated priority levels as described in Section 2.6.2 in the Overarching PWS

KEY POINT #4 - Production of PWO estimates in accordance with Sections 2.9.3, 2.9.4 and 2.9.5 in the Overarching PWS

KEY POINT #5 - Process for submitting and maintaining as-built documents on executed DMOs and PWOs

KEY POINT #6 - Process for submitting DD1354 Transfer and Acceptance of Real Property forms including all required evidence

VOLUME II – Factor 1, Subfactor G, Pavement Clearance

This portion of the proposal shall address the following, as a minimum

The Offeror’s Snow and Ice Removal Plan shall provide detailed information regarding the following requirements to ensure snow and ice removal resulting in safe installation roads, sidewalks and entrances as detailed in the PWS.

KEY POINT #1 - The Offeror shall provide a detailed plan that includes, but is not limited to an inventory of materials for snow and ice removal; traffic and parking control procedures; communication methods; priorities between road users and equipment operating crews; designated areas on the installation to which snow and ice shall be hauled away when accumulation impedes traffic flow or visibility; and procedures for adding additional crews and equipment in the event of a unusual storm/weather events.

The plan shall demonstrate effective snow and ice removal on RIA, as referenced in Attachment 3. The plan shall demonstrate the Offeror understands all aspects of snow and ice removal as detailed in Technical Exhibits 3.1, 3.2 and 3.3.

VOLUME II – Factor 1, Subfactor H, Contract Management

This portion of the proposal shall include resumes of key personnel that demonstrate the following experience and qualifications, as a minimum

The Offeror shall provide the resumes of all proposed personnel for the below requirements.

KEY POINT #1 - General Manager requires a baccalaureate degree from an accredited College or University and a minimum of five (5) years' experience in a position at an installation or facility of similar size, scope and complexity KEY POINT #2 - Alternate General Manager requires a minimum two (2) years' experience in managing facilities maintenance or construction supervision KEY POINT #3 - Quality Control Manager requires a minimum of two (2) years’ experience in process control, quality data analysis, quality auditing, statistical sampling and subcontractor quality control KEY POINT #4 - Quality Control Inspectors -requires personnel with a minimum of two

(2) years’ experience in quality control of construction and/or maintenance of building equipment KEY POINT #5 - GFEBS Preventative Maintenance (PM) Coordinator requires an individual experienced in utilizing GFEBS on a military installation. The individual shall have a minimum of one (1) year of GFEBS experience specifically dealing with Property, Plant and Equipment, Business Intelligence and cProjects

VOLUME lll – Factor 2, Cost/Price

Offerors shall submit their proposals using the MS Excel Price Matrix (Attachment 0007).

Failure to propose prices for all blue highlighted cells may result in the Offeror’s proposal being considered unacceptable and ineligible for award. Please note that the Price Matrix has five (5) separate tabs. Tab 1 is the Summary tab and requires Firm Fixed Price (FFP) entries for all FFP CLINs, for the Base Year and all Option Years. Tabs 2 through 5 are for the Time & Material (T&M) CLINs and require fully burdened labor rates for all Labor Categories; for the Base Year and each Option Year. The T&M CLINs on the Summary tab are linked to the offeror’s input on each of the four T&M tabs, and will auto-fill once the T&M tabs are completed.

Offerors shall completely fill out the Price Matrix by entering the required information in the blue highlighted cells. White or Gray shaded cells represent totals or Government developed surrogates; no action is required by Offerors in relation to white or gray shaded cells.

All prices for this acquisition shall be stated in current U.S. dollars, rounded and displayed to two decimal places. (Current U.S. dollars shall be interpreted to include escalation where appropriate.) It is noted that the terms of FAR 52.222-43, Fair Labor Standards Act and Service Contract Act – Price Adjustment (Multiple Year and Option Contracts shall be considered when proposing rates. The Contractor warrants that the prices in this contract do not include any allowance for any contingency to cover increased costs for which adjustment is provided under this clause.

The Price Matrix has been locked to prevent inadvertent changes. Offerors shall not alter the Price Matrix in any way. If an Offeror changes the price matrix, its proposal may be considered unacceptable and ineligible for award. The Price Matrix shall be completed as follows:

Offerors shall complete the Summary - Tab 1 by entering its name, Commercial and Government Entity (CAGE) code and proposal date in the blue highlighted cells. Offerors shall also enter FFP amounts for all FFP CLINs in the blue highlighted cells. This is to be completed for the Base Year and all Option Years. Some of the FFP CLINs are for unscheduled work; both Operational Work Orders (OWOs) and DMOs. Additionally, for some unscheduled work CLINs, there is only a single quantity of occurrences, and for others there are multiple quantities. For all FFP CLINs where the description is Unscheduled (OWO or DMO), offerors shall enter a price for a quantity up to the number of occurrences specified. For CLINs with multiple quantities of occurrences, each larger quantity is an “up to” quantity, and the range of occurrences is from zero up to the maximum quantity specified.

For all cells on the Summary tab that are not highlighted in blue, they are either pre-populated, or they will populate automatically as they include formulas that will sum values of other cells from within the Summary tab; or they are linked to totals from other tabs of the Price Matrix.

Tabs 2 through 5 are for each of the T&M CLINs. These CLINs are for Tenant Customer DMOs, which will be unscheduled work at the time of contract award. Offerors shall complete Tabs 2 through 5 by entering loaded labor rates in the blue, highlighted cells.

Loaded labor rates are inclusive of fringe, any overhead, G&A, and profit. The loaded labor rates are to be entered for all Labor Categories, for the Base Year and all Options Years. The Government has provided the Labor Categories and the maximum number of labor hours for each of these tabs. These are for evaluation purposes, only. The Government has also provided material surrogate dollar amounts for the T&M CLINs.

These are also for evaluation purposes only. The Offeror shall not change the surrogate dollar amounts. The Government provided surrogate numbers for materials are inclusive of any applicable indirect rate adders.

Cost Price proposals are assumed to represent the Offeror’s best efforts, as final proposal revisions may not be requested. Any additional information considered necessary to explain the proposed pricing shall be submitted at the time of proposal submission.

Price Information: All information relating to the proposed price including all required supporting documentation must be included in the section of the proposal designated as the Price Volume. Under no circumstances shall this information and documentation be included elsewhere in the proposal.

Certified Cost or Pricing Data/Data Other than Certified Cost or Pricing Data – The Government anticipates receiving competitive proposals and using competition to determine price reasonableness. However, the Government reserves the right to request certified cost or pricing data, or other than certified cost or pricing data, necessary to determine price reasonableness if competition is not adequate for that purpose. Certified cost or pricing data and data other than certified cost or pricing data, if required, must be submitted in accordance with the instructions specified at FAR 15.403-5.

VOLUME IV – Factor 3, Past Performance

This volume shall contain information regarding recent and relevant past performance.

The Offeror shall submit past performance information for recent, relevant Government (Federal, State, local) and/or commercial contracts for services directly related to the functional responsibilities outlined below. For purposes of this requirement, the terms “recent” and “relevant” are defined in Section M.

The Offeror shall submit past performance information demonstrating its ability to perform and manage the following functional responsibilities in multiple buildings or geographically dispersed facilities:

• Operation and Maintenance Electrical Distribution Systems

• Maintain Vertical Facilities (including fire suppression, fire alarm, electrical, plumbing and structural systems, and asbestos maintenance)

• Pavement Clearance (snow removal)

• Conduct Pest Management Activities

• Maintain Horizontal Facilities (including roads, parking lots and sidewalks)

• Conduct Grounds Maintenance (including mowing, trimming, edging, tree trimming and tree removal)

• Management, Operations and Maintenance of Army Family Housing

For each contract reference, the Offeror must provide past performance information that includes, but is not limited to, project or client references with contact information;

written descriptions of the nature of the effort, including work size and scope, and the tasks performed; the number of employees managed; the timeliness of performance;

the extent of the Offeror’s involvement (e.g., as prime contractor or subcontractor); the period of performance; the utilization of subcontractor technical support versus in-house technical support; and remote site management experience. Photos may also be provided.

For any contracts with adverse performance, the Offeror must identify every recent and relevant contract awarded that encountered any performance problems related to deliverables or services, as well as every recent and relevant contract that was terminated in whole or in part. For any contracts that did not/do not meet original schedule or technical performance requirements, the Offeror must provide a brief explanation of the reason(s) for the shortcomings and any corrective action(s) taken to avoid recurrence. The Offeror must also provide copies of any Cure Notices or Show Cause Letters received. For any contracts that were terminated in whole or in part, the Offeror must indicate the type and reason(s) for the termination.

Past Performance Questionnaire

For all contracts identified, a Past Performance Questionnaire, Attachment 0009, must be completed and submitted.

The Offeror shall complete Part I of the Past Performance Questionnaire and e-mail the questionnaire to both the Government contracting activity and technical representative responsible for the past/current contract. The POCs shall be instructed to electronically complete Part II of the questionnaire and e-mail the entire questionnaire to the Contracting Office no later than the proposal due date, to julie.k.culliton.civ@mail.mil and molly.j.lewis4.civ@mail.mil. The Offeror shall e-mail to the Contracting Officer a list of all the POCs who were sent a questionnaire. The Government must receive this list no later than the proposal due date. The POC List shall be submitted in Word for Windows Table Format and include the following fields: Solicitation Number; Company Name; Contract Number; Government Agency; POC Last Name, First Name; POC Title;

POC Telephone Number; POC E-mail Address; and Date E-Mailed to POC (month/day).

mailto:julie.k.culliton.civ@mail.mil mailto:molly.j.lewis4.civ@mail.mil

VOLUME V – Factor 4, Solicitations, Offer, and Award Documents and Certifications/Representations

Certifications and Representations – Each Offeror shall complete (fill-in and sign) the solicitation sections indicated below using the file (without modification to the file) provided with the RFP. An authorized official of the firm shall sign the Standard Form (SF) 33 and all certifications requiring original signature. An Acrobat PDF file shall be created to capture the signatures for submission.

Section A – SF33 to include CAGE code, Solicitation, Offer and Award Section K – Representations, Certification and Other Statements of Offerors

Solicitations, Offer and Award Documents and Certifications/ Representations shall not be addressed separately from that submitted in VOLUME V - SOLICITATIONS, OFFER and AWARD DOCUMENTS and CERTIFICATIONS /REPRESENTATIONS.

L.3 DISCUSSIONS

GENERAL INFORMATION. The Government intends to evaluate proposals and award a contract without discussions with Offerors (except clarifications as described in FAR 15.306(a)). Therefore, the Offeror's initial proposal should contain the Offeror's best terms from a cost or price and technical standpoint. The Government reserves the right to conduct discussions if the Contracting Officer later determines them to be necessary.

In accordance with FAR 15.306(d), discussion sessions with each Offeror may be held.

DISCUSSION LETTERS. If discussions are conducted, the Contracting Officer will send electronic discussion letters to each Offeror’s POC. The discussion letter will specify information requested and when responses are required.

M.1 BASIS FOR AWARD

This is a competitive acquisition for the single award of a FFP contract, with the exception of customer DMOs, which will be T&M. Award will be made to the responsible Offeror whose offer, conforming to the solicitation, represents the best overall value to the Government, given the outcome of the Government’s evaluation of each Offeror’s technical proposal, past performance and total evaluated price. In selecting the best overall offer for award, the Government will consider the quality offered, which includes all non-price factors, and the evaluated price.

The Government may award on the basis of a proposal with superior ratings, even though it may result in a higher price to the Government. No award will be made to an Offeror who has received a marginal or unacceptable rating in any factor of subfactor.

The Government reserves the right to not award at all, depending on the quality of the proposals, prices submitted, and the availability of funds. An award under the RFP in no way obligates the Government to obligate additional dollars or exercise any option periods.

ACC-RI intends to award a single contract as a result of this RFP. The Government reserves the right to reject any or all proposals and make no award if such action is in the best interest of the Government.

M.2 EVALUATION FACTORS

The Government will evaluate the following factors and subfactors using either the Technically Acceptable (TA) approach or the Trade-Off (TO) approach, as outlined below:

Factor 1- Technical

Subfactor A, GFEBS Operation

Subfactor B, Government Bridge Operations and Maintenance

Subfactor C, Hydro-Electric Plant Operations and Maintenance

Subfactor D, Army Family Housing Management, Services and Maintenance

Subfactor E, Electrical Distribution Facilities Maintenance Horizontal

Subfactor F, DMO/PWO Management

Subfactor G, Pavement Clearance

Subfactor H, Contract Management

Factor 2 - Cost/Price Factor 3 - Past Performance

M.3 TECHNICALLY ACCEPTABLE EVALUATION APPROACH

For evaluation factors or subfactors that are clearly definable, the TA approach will be used. Under this approach, the following factors and subfactors will be evaluated first and rated as Acceptable or Unacceptable. A rating of no less than Acceptable is required in each area in order for the Offeror’s proposal to be further considered for award.

GFEBS Operation (TA) (Factor 1, Subfactor A)

GFEBS Operation must be rated Acceptable in order for the Offeror’s proposal to be evaluated for Technical Factor 1, Subfactors E, F, G and H.

Government Bridge Operations and Maintenance (TA) (Factor 1, Subfactor B)

Government Bridge Operations and Maintenance must be rated Acceptable in order for the Offeror’s proposal to be evaluated for Technical Factor 1, Subfactors E, F, G and H.

Hydro-Electric Plant Operations and Maintenance (TA) (Factor 1, Subfactor C)

Hydro-Electric Plant Operations and Maintenance must be rated Acceptable in order for the Offeror’s proposal to be evaluated for Technical Factor 1, Subfactors E, F, G and H.

Army Family Housing Management, Services and Maintenance (TA) (Factor 1, Subfactor D)

Army Family Housing Management, Services and Maintenance must be rated Acceptable in order for the Offeror’s proposal to be evaluated for Technical Factor 1, Subfactors E, F, G and H.

Past Performance (TA) (Factor 3)

Past Performance must be rated Acceptable in order for the Offeror’s proposal to be evaluated for Technical Factor 1, Subfactors E, F, G and H.

The following adjectival ratings will be used to evaluate:

Subfactor A: GFEBS

Subfactor B: Government Bridge Operations and Maintenance

Subfactor C: Hydro-Electric Plant Operations and Maintenance

Subfactor D: Army Family Housing Management, Services and Maintenance

TECHNICALLY ACCEPTABLE APPROACH RATINGS

Rating Description

Acceptable Based on the offeror’s submitted proposal, the Government has a reasonable expectation that the offeror will successfully perform the required effort.

Unacceptable Based on the offeror’s submitted proposal, the Government does not have a reasonable expectation that the offeror will be able to successfully perform the required effort.

The following adjectival ratings will be used to evaluate Past Performance:

PAST PERFORMANCE RATINGS

Rating Description

Acceptable Based on the offeror’s performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort, or the offeror’s performance record is unknown. (See note below)

Unacceptable Based on the offeror’s performance record, the Government does not have a reasonable expectation that the offeror will be able to successfully perform the required effort.

NOTE: In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance (see FAR 15.305 (a)(2)(iv)). Therefore, the offeror shall be determined to have unknown (or “neutral”) past performance. In the context of acceptability/unacceptability, a neutral rating shall be considered “acceptable.”

M.4 TRADE-OFF EVALUATION APPROACH

For evaluation subfactors that have a greater performance risk, the TO approach will be used. TO will be used on the following four Technical subfactors;

Electrical Distribution Facilities Maintenance Horizontal

DMO/PWO Management

Pavement Clearance

Contract Management

The overarching evaluation approach for all TO subfactors is as follows:

1. Adequacy of Response: The proposal will be evaluated to determine whether the Offeror’s methods and approach have adequately and completely considered, defined, and satisfied the requirements specified in the PWS.

2. Feasibility Approach: The proposal will be evaluated to determine the extent to which the proposed approach is workable and the end results achievable. The proposal will be evaluated to determine the extent to which successful performance is contingent upon proven devices and techniques. The proposal will be evaluated to determine the extent to which the Offeror is expected to be able to successfully complete the proposed tasks and technical requirements.

The Government will evaluate TO subfactors using the following adjectival scale:

M.5 TRADE-OFF RELATIVE IMPORTANCE

The overall importance of the factors and subfactors, in descending order of importance, is as follows:

Factors:

Technical

Cost/Price

The technical factor is significantly more important than Cost/Price, however Cost/Price will become increasingly important as the technical factor rating between offerors equalizes.

TABLE 1 – COMBINED TECHNICAL/RISK RATINGS

Color Rating Description

Blue Outstanding Proposal indicates an exceptional approach and understanding of the requirements and contains multiple strengths, and risk of unsuccessful performance is low.

Purple Good Proposal indicates a thorough approach and understanding of the requirements and contains at least one strength, and risk of unsuccessful performance is low to moderate.

Green Acceptable Proposal meets requirements, indicates an adequate approach and understanding of the requirements, and risk of unsuccessful performance is no worse than moderate.

Yellow Marginal Proposal does not demonstrate an adequate approach and understanding of the requirements, and/or risk of unsuccessful performance is high.

Red Unacceptable Proposal does not meet requirements of the solicitation because it contains one or more deficiencies, and/or risk of unsuccessful performance is unacceptable.

Technical Subfactors:

Electrical Distribution Facilities Maintenance

DMO/PWO Management

Pavement Clearance

Contract Management

Subfactors will be rated individually in accordance with Table 1 above and combined into an overall factor rating. Electrical Distribution Facilities Maintenance and DMO/PWO Management are equally important and are individually more important than Pavement Clearance. Pavement Clearance is more important than Contract Management.

M.6 FACTOR AND RATING DEFINITIONS

RECENT: Any example provided under which services were performed within the past five (5) years from the closing date of this solicitation.

RELEVANT: Performance that demonstrates the Offeror has successfully completed grounds, pavement clearance, facilities maintenance – vertical and horizontal, family housing, pest management, water, wastewater and storm water, hydro-electric plant and bridge operations and maintenance contracts with a value greater when combined of $5,000,000.00.

STRENGTH: An aspect of an Offeror's proposal that has merit or exceeds specified performance or capability requirements in a way that will be advantageous to the Government during contract performance.

SIGNIFICANT STRENGTH: An aspect of an Offeror’s proposal that has appreciable merit or appreciably exceeds specified performance or capability requirements in a way that will be appreciably advantageous to the Government during contract performance.

DEFICIENCY: A material failure of a proposal to meet a Government requirement or a combination of significant weaknesses in a proposal that increases the risk of unsuccessful contract performance to an unacceptable level.

WEAKNESS: A flaw in the proposal that increases the risk of unsuccessful contract performance.

SIGNIFICANT WEAKNESS: A flaw in the proposal that appreciably increases the risk of unsuccessful contract performance.

M.7 FACTORS AND SUB-FACTORS TO BE EVALUATED

Factor 1: Technical – Subfactor A: GFEBS Operation

The Government will evaluate the Offeror's proposal to determine if the Offeror provides a sound, well-developed GFEBS Operating Plan that demonstrates a thorough understanding of GFEBS and an effective approach to utilizing GFEBS in the operation and maintenance of the base operations requirements included in the PWS. The Government will conduct its analysis by evaluating the information submitted by the Offeror in response to the requirements set forth in Section L of the solicitation for “Volume 1- Factor 1, Subfactor A – GFEBS Operation.”

Factor 1: Technical – Subfactor B: Government Bridge Operations and Maintenance

The Government will evaluate the Offeror's proposal to determine if the Offeror provides a sound, well-developed Government Bridge Operations and Maintenance Plan that demonstrates a thorough understanding of the Government Bridge requirements and an effective approach to the operation and maintenance of the Government Bridge requirements included in the PWS. The Government will conduct its analysis by evaluating the information submitted by the Offeror in response to the requirements set forth in Section L of the solicitation for “Volume 1- Factor 1, Subfactor B – Government Bridge Operations and Maintenance.”

Factor 1 Technical – Subfactor C: Hydro-Electric Plant Operations and Maintenance

The Government will evaluate the Offeror's proposal to determine if the Offeror provides a sound, well-developed Hydro-Electric Plant Operations and Maintenance Plan that demonstrates a thorough understanding of the Hydro-Electric Plant requirements and an effective approach to the operation and maintenance of the Hydro-Electric Plant requirements included in the PWS. The Government will conduct its analysis by evaluating the information submitted by the Offeror in response to the requirements set forth in Section L of the solicitation for “Volume 1- Factor 1, Subfactor C – Hydro- Electric Plant Operations and Maintenance.”

Factor 1 Technical – Subfactor D: Army Family Housing Management, Services and Maintenance

The Government will evaluate the Offeror's proposal to determine if the Offeror provides a sound, well-developed Army Family Housing Plan that demonstrates a thorough understanding of the Army Family Housing requirements and an effective approach to the management, services and maintenance of Army Family Housing included in the PWS. The Government will conduct its analysis by evaluating the information submitted by the Offeror in response to the requirements set forth in Section L of the solicitation for “Volume 1- Factor 1, Subfactor D – Army Family Housing Management, Services and Maintenance.”

Factor 1 Technical – Subfactor E: Electrical Distribution Facilities Maintenance Horizontal

The Government will evaluate the Offeror's proposal to determine the degree to which the Offeror provides a sound, well-developed Electrical Distribution Operations and Maintenance Plan that demonstrates a thorough understanding of the Electrical Distribution requirements and an effective approach to the operation and maintenance of the Electrical Distributions systems requirements included in the PWS. The Government will conduct its analysis by evaluating the information submitted by the Offeror in response to the requirements set forth in Section L of the solicitation for “Volume ll – Factor 1, Subfactor E – Electrical Distribution Facilities Maintenance Horizontal.”

Factor 1 Technical – Subfactor F: DMO/PWO Management

The Government will evaluate the Offeror's proposal to determine the degree to which the Offeror provides a sound, well-developed DMO/PWO Management Plan that demonstrates a thorough understanding of DMOs, PWOs and an effective approach to managing DMOs and PWOs in the maintenance and repair of the base operations systems included in the PWS. The Government will conduct its analysis by evaluating the information submitted by the Offeror in response to the requirements set forth in Section L of the solicitation for “Volume ll – Factor 1, Subfactor F – DMO/PWO Management.”

Factor 1 Technical – Subfactor G: Pavement Clearance

The Government will evaluate the Offeror's proposal to determine the degree to which the Offeror provides a sound, well-developed Pavement Clearance Plan that demonstrates a thorough understanding of the pavement clearance requirements and an effective approach to the pavement clearance requirements included in the PWS.

The Government will conduct its analysis by evaluating the information submitted by the Offeror in response to the requirements set forth in Section L of the solicitation for “Volume ll – Factor 1, Subfactor G – Pavement Clearance.”

Factor 1 Technical – Subfactor H: Contract Management

The Government will evaluate the Offeror's proposal to determine the degree to which the Offeror provides a sound, well-developed Contract Management Plan that demonstrates a thorough understanding of the contract management requirements and an effective approach to managing the base operations requirements included in the PWS. The Government will conduct its analysis by evaluating the information submitted by the Offeror in response to the requirements set forth in Section L of the solicitation for “Volume ll – Factor 1, Subfactor H– Contract Management.”

Factor 2: Cost/Price

The offeror’s proposed price will be evaluated as follows:

Price analysis techniques will be used to determine price reasonableness. The price factor will be evaluated, but not adjectively rated. The FAR requires that contracts be awarded at prices that are fair and reasonable. The cost proposals will be evaluated using price analysis in accordance with FAR 15.404-1, Proposal Analysis Techniques.

The Government intends to evaluate price reasonableness in accordance with FAR Part 15.404-1(b), relying primarily upon competition. The Government expects adequate competition and a comparison will be made of total evaluated prices received in response to the solicitation. The total evaluated price will be the sum of the Base Year, the subsequent four Option Years, and the Option to Extend Services, IAW FAR 52.217-8, using the information submitted on the pricing matrix. The total price for the Base Year and each Option Year, respectively is the sum of all CLINs for each ordering period. The total price within each ordering period is the sum of the proposed price for each sub-CLIN. The only exception to this is for the Unscheduled OWO and DMO sub- CLINs, where multiple quantities of occurrences exist. For these sub-CLINs, a weight is applied to each of the quantities, so as not to overstate the total price.

Recent Director of Defense Policy states that contracting officers will no longer use the standard at FAR 15.403-1(c)(1)(ii) or (iii) to determine that the offered price is based on adequate competition when only one offer is received. In the event where only one offer is received in response to the solicitation, certified cost or pricing data or other than certified cost or pricing data may be required.

Unbalanced Pricing – As part of the cost evaluation, proposals may be reviewed to identify any Unbalanced Pricing. In accordance with FAR 15.404-1(g), Unbalanced Pricing, a proposal may be rejected if the Contracting Officer determines the lack of balance poses an unacceptable risk

The methods of evaluation noted above may include the use of information from sources such as (but not limited to) the Defense Contract Audit Agency (DCAA) and the Defense Contract Management Agency (DCMA).

Factor 3: Past Performance

The Government evaluates past performance information as a predictor of future contract performance. The Government will assess the degree of confidence it has in the expectation that the Offeror will successfully complete the solicitation requirements based on the Offeror’s demonstrated record of recent and relevant performance.

It is the responsibility of the Offeror to provide complete past performance information and thorough explanations as required by Section L. The Government may use any of the following information as it evaluates an Offeror’s past performance:

Past performance information provided by the Offeror in its proposal;

Past performance information obtained from Past Performance Questionnaires;

and

Past performance information obtained from any other sources available to the Government, to include, but not limited to, the Past Performance Information Retrieval System (PPIRS), Federal Awardee Performance and Integrity Information System (FAPIIS), Electronic Subcontract Reporting System (eSRS), or other databases; the Defense Contract Management Agency; and interviews with, Contracting Officers and Contracting Officers Representatives.

The Government is not obligated to interview all points of contact identified by an Offeror nor is the Government limited to the points of contact provided.

The Government may consider the recency, relevancy, source and context of the past performance information it evaluates as well as quality, general trends in performance, and demonstrated corrective actions. A significant achievement, problem, problem resolution, or lack of relevant data can become an important consideration in the assessment process. A negative finding in any element may have an impact on the assessment and the Past Performance rating.