SOW YUM ELC TI Maint FY26 1-16-26.pdf

US Department of Homeland Security

Customs and Border Protection

Program Management Office Directorate (PMOD)

STATEMENT OF WORK

Yuma, Arizona and El Centro, California Sectors-TI Maintenance

C.1.0 INTRODUCTION

U.S. Customs and Border Protection (CBP) is the Nation’s primary border security agency and its largest uniformed law enforcement organization. CBP’s mission covers a very broad spectrum of issues, from the apprehension of undocumented border crossers to collection of almost $50 billion in revenue for the U.S. Treasury. With more than 60,000 employees, CBP’s charge is to keep terrorists and their weapons out of the U.S. while facilitating lawful international travel and trade.

Under the executive direction of U.S. Border Patrol, the Program Management Office

Directorate is responsible for developing and implementing construction, engineering, and sustainment services for CBP Tactical Infrastructure (TI) assets.

CBP is acquiring contractor services to perform maintenance, repair, and improvement services for TI assets in the Yuma (YUM) and El Centro (ELC) Sectors in the following categories: roads and bridges (including boat ramps and floating boat slip); fences and gates (including concertina/razor wire), vegetation control, debris removal, border lighting and electrical, drainage and grate systems, tunnel remediation, TI attributes including shelters, and generators.

These services will be required for CBP’s tactical infrastructure (TI) assets within the Yuma

Sector in Yuma, Arizona and El Centro, California Sectors.

Maintenance:

• Work required to preserve TI assets or equipment in such a condition that it may be effectively utilized for its designated purpose.

• Work to restore an existing asset to pre-existing condition so that it may be effectively utilized for its designated purpose.

• Work that enhances the mission and functional capabilities of an asset through an addition, expansion, or adaptation. Work effort will be confined to the existing TI footprint.

• Unscheduled (see below) work that exceeds $750,000.00 will not be executed under this contract.

This is a contract with two (2) execution tiers: 1-Scheduled Maintenance, 2 – Unscheduled

Maintenance for each sector.

C.2.0 ORDERING PERIOD

Twelve (12) month Base Period plus Three (3), Twelve (12) month option periods.

C.3.0 STATEMENT OF NEED

General. This contract includes all labor, supervision, tools, materials, parts, equipment, transportation, licenses, permits, certifications, and management necessary to perform maintenance and repair services for TI assets in the YUM and ELC Sectors. The Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government, as needed to perform all services delineated in, and in accordance with Contract requirements within the scope addressed in Section C.4.0. All work shall be performed by properly trained and/or certified personnel.

If the contractor decides to use contractor owned equipment, the rate cannot exceed the rental rate of a local rental company. Government will not pay for equipment downtime, for contractor owned equipment.

The Contractor shall provide technical expertise to accomplish the maintenance work order services specifically, performing work order activities for maintaining the TI portfolio within the

YUM and ELC Sectors. The technical expertise provides support to skilled laborers required to perform maintenance and replacements of roads and bridges (including Boat Ramps and floating boat slip); fence and gates (including associated concertina/razor wire); TI attributes including cameras, shelters, and generators; vegetation control, debris removal; border lighting and electrical; and clearing and repairing drainage and grate systems and tunnel remediation.

The Contractor shall ensure effective performance of all services described herein and shall tender for acceptance only those items that conform to the requirements of this SOW and the contract. The Contractor shall be capable of handling multiple work activities simultaneously.

Excluded. Architectural and Engineering (AE) services are not within scope of this contract.

Security cameras and associated technology, communications equipment, tower structures and other assets inside the perimeter fencing of tower locations within the TI assets portfolio are not within scope of this contract.

C.4.0 SCOPE OF SERVICES

Contractor shall provide expert technical solutions and service to maintain: (a) roads and bridges

(including boat ramps and floating boat slip), (b) fence and gates (including concertina/razor wire), (c) vegetation control and debris removal, (d) border lighting and electrical, (e) clearing and repairing drainage and grate systems, (e) tunnel remediation, and (f) TI attributes including cameras, shelters, and generators.

C.4.1 Scheduled Maintenance. Scheduled maintenance includes requirements that are not defined or categorized as unscheduled. Scheduled requirements can be planned in advance and scheduled at a designated frequency. The contract will include the Scheduled work at firm fixed prices. The Government intends to de-obligate any unused maintenance funds which may be available due to any scheduled maintenance actions which did not occur during the performance period. Any such action would be done through a bilateral modification to the contract. Within the contract ceiling amount, the Government may direct the contractor to perform scheduled maintenance in excess of the quantities in the Line-Item Summary at the fixed unit prices established in Exhibit A (ELC & YUM Unit Price Bid Sheets) as long as all work stays under the total contract NTE. Scheduled work requirements are then executed from the approved quarterly work plans. The Contractor shall notify the Contracting Officer Representative (COR) in writing no less than 3 days prior to the scheduled service should rescheduling be necessary, proposing a revised schedule to successfully complete the service activity.

Note: The Service Contract Labor Standards labor determinations will apply to this contract.

C.4.2 Unscheduled Maintenance. Unscheduled maintenance activities result from willful destruction, a natural event such as severe weather, or premature failure of the TI asset, and is further defined as a requirement that if unresolved immediately may interrupt or otherwise adversely impact security operations. Examples of unscheduled maintenance requirements include fence breaches, gate failures and blocked grates. Other examples of unscheduled maintenance include repairs following a severe weather event, border and access road washouts, electrical outages, and falling trees blocking roads due to severe winds. The Contractor shall respond immediately to urgent work requirements to support mission requirements. The

Contractor shall provide a mobilization response within 30 minutes from notification by the

COR. Upon COR approval of the mobilization response, the Contractor shall respond within 24-hours and work continuously without interruption to complete the service call. Within two (2) hours of arriving at the repair site, the Contractor shall notify the COR of the estimated completion time and thereafter notify the COR when the work is completed.

If work is not on Government-owned property, Government will coordinate all unscheduled maintenance or direct contractor to contact landowners to obtain authorization and approval prior to proceeding, in addition to obtaining any necessary permits/approvals/agreement to perform the work. Any such costs should be incorporated into the contractor’s proposal and will be included within the firm fixed price contract.

Note: The Davis Bacon Act and/or Service Contract Act wage determinations will apply to work performed under this contract. The COR will notify the Contractor of the applicable wage determination for each project.

Overtime approval process and 40-hour work week. Overtime hours will be in support of unscheduled maintenance only and must be approved by the COR in advance. Fence breach repairs will be performed seven (7) days a week. Contractor shall not exceed 40-hour work weeks unless approved by the COR in advance.

The following are examples of the types of maintenance services the Contactor may perform under this contract. These examples are not all inclusive or restricted in nature and do not constitute relief from exercising professional judgment in the performance of maintenance services.

C.4.3 Roads and Bridges (R&B) (including boat ramps and floating boat slip). There are four (4) categories of roads: FC-1, FC-2, FC-3, FC-4, and FC-5. Included within roads are also integrated culverts, low water crossings, guardrails, cattle guards, and bridges (including crossovers). The road system is not continuous and will require transporting equipment from site to site to complete maintenance activities. Access roads to TI and towers need inspection after any major natural events (such as heavy rainstorms, earthquakes, floods) at the COR’s direction.

See Attachment 3 for more detail.

At a minimum, the scope of work includes:

• Grading, or adding new material to FC-2 and FC-3 roads to facilitate traffic and provide proper drainage.

• Performing spot surfacing, patching potholes, deep patching of asphalt surface, skin patching of asphalt surfaces, and patching asphalt berms. The work includes preparing the area, furnishing, hauling, and placing all necessary materials.

• Removing and/or clearing vegetation so that roads are drivable.

• Furnishing, hauling, and placing erosion resistant materials and protective materials for use on designated locations such as embankments and culvert inlets.

• Repair or replace existing drainage features.

• Returning road sections damaged by weather events or excessive use to a serviceable condition.

• Adding binding and/or stabilizing agents to roads for dust suppression and road stabilization efforts.

• Repairing or replacing damaged safety barriers, guardrails, signs, mirrors, etc.

• Inspecting bridge (including crossovers) pavement/ surface material and guardrails as required by applicable references, Attachment 6.

• Repair, replace and/or construct new boat ramp in accordance with the Border Patrol

Boat Ramp Design Standard (November 2014).

C.4.4 Boat Ramps (including floating boat slip). Yuma, AZ only boat ramps need periodic maintenance and inspection after any major natural event (such as floods, heavy rainstorms, strong winds) and changes in the water levels. Floating boat slip requires periodic maintenance and inspection to adjust and relocate the boat slip due to changes in the lake/river water levels.

• Inspect boat ramps and clear any vegetation obstructing the clear view and access to the boat ramp.

• Removal of all debris and silt obstructing the safe access and use of the boat slip.

• Repairing or replacing safety barriers, guardrails, signs, and other safety markings located at the boat ramps.

• Inspect and grease all reels and cables at the floating boat slip.

• Inspect and replace all safety boat bumpers at the boat slip.

Inspect and adjust anchor points for the floating boat slip to adjust to the changing water level and water current.

C.4.5 Fence and Gates (F&G). There are three (3) categories of fencing: primary, secondary, and tertiary. There are two categories of gates: manual and automatic/mechanized.

See Attachments 1 and 2a-2b for more detail.

There are two general causes of damage to TI assets leading to the need for corrective maintenance: environmental and manmade. Environmental damage to F&G refers to the forces of nature that will act upon the fencing and includes corrosion, erosion, water pooling, sand drifting, debris build-up, wind loading, temperature change (i.e., thermal expansion and contraction cycles that may create cracks) and ground shift and similar events. Manmade damage to F&G refers to vandalism, accidental damage, and cutting, burrowing below, climbing, prying/twisting, disassembly, ramming, ramping/bridging, pulling down, graffiti, cryogenic and fire/heating/burning and similar events.

Fences

• Restore the structural integrity without significantly changing the design. Changes or modifications to the existing fence require prior written approval by the COR.

• Correct damage caused by burrowing, water, and wind erosion.

• Correct damage to fence foundations and mitigate erosion.

• Repair/restore/mitigate saltwater corrosion to fence.

• Moving and storing fence panels, as needed, during repair and/or improvement work can be performed and reinstalled by coordinating with the COR.

• Abate graffiti.

• Welding repairs shall be performed by a certified welder.

• Painting.

• Repair/ replace damaged/ stolen concertina/razor wire attached to the fencing.

• Sand Removal caused by the blowing winds.

• Repair/replace damaged anti-climb.

Gates

• Perform routine maintenance and inspections.

• Restore structural integrity to pre-existing state, are tamper proof, and do not significantly change the design. Changes or modifications to the existing gate(s) require prior written approval by the COR.

• Correct damage caused by rodents, vandalism, weather, ramming, burrowing, water, wind, and erosion. Repairs to electrical or electronic components shall be performed by a certified and licensed electrician.

• A certified welder shall perform welding repairs.

• Repair/ replace damaged/ stolen concertina/razor wire attached to gates.

C.4.6 Vegetation Control and Debris Removal (V&D). Vegetation control, along the fence, drainage structures, river’s edge and road lines are required to meet the following seven (7) objectives:

• Eliminate areas in which people can hide.

• Maintain line-of-site for law enforcement.

• Remove debris that collects on fencing, concertina /razor wire, buoy barrier, gates, grates, and drain collectors to prevent damage or flooding.

• Remove trash, materials, and hazardous waste.

• Removing and/or clearing vegetation so that the roads are drivable.

• Removing and/or clearing Carrizo cane to maintain line-of site for law enforcement.

• Shredding and/or removing invasive water schoenoplectus acutus (tule) impeding river access and hampering law enforcement activities.

The general cause of remediation requiring V&D is environmental. Organic debris accumulation is driven largely by weather events such as flashfloods and wind. Inorganic debris is primarily left behind by those attempting to illegally cross the border. The accumulation of debris may also include dead animals and/or other hazardous materials.

The average width of vegetation control is 5ft along road lines and 20ft along fence lines or as defined in BICE (Border Infrastructure Center of Excellence) Advanced Geospatial Application.

The Contractor shall also remove debris along the entire length of fence outside the limits of the low water crossings. Debris removal shall include silt build-up, tires, domestic trash, rocks, fallen trees, branches, brush windfalls, dead animals, logs, roots, stumps, stubs, and all other obstructions found within the corridor along the fence line. Should it be necessary to remove a portion of fence in order to remove debris, the Contractor shall construct a temporary fence at the end of each workday, and replace any permanent panels removed during these activities at the end of the task. Fence removal shall have prior approval in writing from the COR.

At a minimum, the scope of work shall include:

• Mowing, removing, and disposing of grass and other vegetation to a minimum height of

4” not-to-exceed 6”. Approved herbicides may be used under certain circumstances.

• Mowing, discing, and disposing of vegetation as required for vegetation control.

• Clearing and grubbing (up to 5ft on either side of roads, up to 20ft along fencing; the

COR is responsible for verifying all environmental clearances required when determining vegetation clearing areas prior to commencement of work activities; the Contractor is responsible for verifying with the COR that clearances are in place in writing.)

• Collecting, removing, and disposing of both organic and inorganic material. The

Contractor shall be responsible for finding suitable disposal sites that can accept all debris material and document the Contractor Work Plan appropriately. The Contractor shall also maintain proper records for any hazardous material (HAZMAT) disposal.

While these records are not specified as a deliverable, they will be made available upon request.

• Provide environmental resource services when required, to include nesting surveys, on-site biological monitoring and/or tribal monitoring, which will be coordinated through the

COR.

C.4.7 Border Lighting and Electrical (L&E). L&E systems encompass components such as ballasts, photocells, transformers, bulbs, LED fixtures, control panels, gate motors, operators, emergency generators, switch gears and utility poles. The utilities are both above and below ground. For the purposes of this contract, the L&E system is restricted to those components directly associated with illuminating the primary border roads and fencing at night as well as the electrical components related to the operation of motorized gates and drainage grates. See

Attachment 5 for more detail.

Damage to lighting and electrical systems may be caused by a variety of events such as vandalism, shooting out of lights, theft of lighting system copper wire, rodents damaging wiring, or poles downed by storms or vehicles.

At a minimum, the scope of work shall include maintenance due to damage and malfunction:

• Performing repairs and replacements (e.g., LED lights, bulbs, ballasts, photocells, lens covers, rodent damaged wiring, transformers, etc.).

• Repositioning lights to properly illuminate border areas as dictated by operational needs.

• Repairs to major electrical or electronic components shall be performed by a certified and licensed electrician and done pursuant to all applicable local, state, and federal codes.

• In rare circumstances, lighting system measurements and inspections will be required before/after normal business hours, to accurately assess in dark conditions.

C.4.8 Drainage and Grates (D&G). D&G encompass components such as catch basins, culverts and storm drainage grates used for peak water flow mitigation and runoff control/containment, water quality improvement, and flood plain compensation. They can range in size from two-foot (2ft) diameter pipes to tunnels large enough to accommodate trucks.

Repairs are required to keep drainage systems operating efficiently. The periodic removal of debris, silt and trash is required to reduce the risk of flooding and to ensure proper functioning.

Water flowing at or near the border may be contaminated, at times requiring special HAZMAT equipment and procedures and qualified personnel to perform the work in accordance with all applicable local, state, and federal codes.

The drainage system gates and grates are subject to frequent vandalism. The most common form of vandalism is cutting the gate or grate with a saw or torch to allow for illicit traffic/activities to pass. Other forms of vandalism occur such as using hydraulic jacks to pry openings in the structure. See Attachment 4 for ancillary detail.

At a minimum, the scope of work shall include repairs related to vandalism and other causes:

• Making repairs that restore the structural integrity, and do not change the design without prior COR approval.

• Fixing damage caused by water and wind erosion.

• Removing and replacing existing culverts and appurtenances with new ones.

• Restoring drainage system function by removing debris, silt, and other obstacles.

• Welding repairs shall be performed by a certified welder.

• Remove and replace damaged D-ring anchors, motor boxes, winch box wire rope and wheels upon COR approval.

C.4.9 Tunnel Remediation

Immediately seal tunnel openings at/along border fence zone

• Within Roosevelt Easement

• Within 60ft of border fence/ international boundary line

Response time to seal tunnel opening.

• Within 24 hours of notification by COR

• Response = Deployment of heavy equipment on-site to seal an opening to impede illicit flow

Technical Specifications to seal an opening:

• 5000 psi concrete to be used to fill voids (with 1” rock and High Early additive)

• Hardened steel plate bulkhead to be used when appropriate (i.e., interconnecting network), to prevent concrete from entering Mexico.

• If tunnel opening includes breach of drainage piping, seal operation to include resin liner patch to the drainage pipe.

• Opening sizes:

▪ Width: 3-5 feet

▪ Height: 2-6 feet

▪ Depth: 3-80 feet below surface

C.4.10 TI Attributes, Shelters, Generators

• Shelters adjacent to the primary fence house equipment necessary to support the LGDS system and its components. Contractor shall maintain the HVAC, lighting, electrical and mechanical systems at each shelter, following manufacturers recommended maintenance intervals. Contractor shall perform all maintenance and repairs to shelters, and HVAC, lighting, electrical and mechanical systems at each shelter. Contractor shall maintain shelter to ensure shelter and components are free of foreign contaminants, dirt, dust, and debris

• Generators. Contractor shall service all generators within the (Name) Sector AOR, following manufacturers recommended maintenance intervals. Contractor shall perform all maintenance and repairs to generators in accordance with manufacturer specifications.

Contractor shall provide and service temporary generators during planned and unplanned power outage(s).

C.5.0 CONTRACT STRUCTURE AND DELIVERABLES

This is a contract with two (2) execution tiers: 1-Scheduled Maintenance; 2-Unscheduled

Maintenance.

C.5.1 Scheduled Maintenance. This work includes all actions to maintain TI assets in satisfactory operating condition by providing scheduled inspections and correction of incipient failures before either they occur, or they develop into major defects. The Contractor must provide maintenance on a recurring basis as identified in the maintenance work plan provided during RFP. The schedule shall be for the entire base period of performance. If the Contractor finds it necessary to reschedule a maintenance activity, the Contractor shall submit a written request to the COR detailing the reasons for the proposed schedule change no less than 3 (three) working days prior to the originally scheduled activity. Upon completion of scheduled maintenance, Contractor shall submit all required documents (to include an approved Work

Activity Report (WAR), uploaded to work management system, ILSS Maximo.

Scheduled Maintenance work Orders will be FFP to include fixed unit prices, plus the fixed coefficient. (See Paragraph C.5.5).

Upon notice of intent to exercise any options to this contract, the COR and Contractor will review the maintenance schedule and discuss any changes that may be required. Assets requiring scheduled maintenance may be added to or removed from the contract through modification.

C.5.2 Unscheduled Maintenance (Up to $750,000). This work includes costs to restore an asset to normal operating condition, valued up to $750,000.00 per activity. Unscheduled

Maintenance Orders for work valued above $2,500 are covered by the Service Contract Labor

Standards statute, 41 U.S.C. chapter 67, formerly known as the Service Contract Act, FAR

Subpart 22.10 or $2,000 for work covered by the Wage Rate Requirements (Construction) statute, 40 U.S.C. chapter 31, Subchapter IV, formerly known as the Davis Bacon Act, FAR

Subpart 22.4, may not exceed $750,000. Upon completion of unscheduled maintenance, Contractor shall submit all required documents (to include an approved Work Activity Report

(WAR)), uploaded to work management system, ILSS Maximo.

C.5.3 Procedures for Unscheduled Maintenance Orders. The Government will provide work requirements to the Contractor for each project, providing a preliminary scope of work, sketches and/or drawings if required, any applicable special considerations, wage determination, and the required completion date. Firm fixed pricing must be submitted based off Unit Price Sheet and determined by actual site conditions prior to work. The offeror may propose unit prices that are less than those on the contract Price Sheet. (See Exhibit A for the contract. Also see Paragraph

5.3.4 for information on the use of subcontractors.)

See Paragraph 5.3.4 for information on the use of subcontractors and pricing for work performed by a subcontractor.

The Government and Contractor will manage all Work Estimates in the ILSS Maximo work management system in accordance with Appendix A.

• Requirement proposal timeline is not to exceed ten workdays.

• Urgent requirement proposal timeline shall be expedited to 24 hours.

If a site visit is required, the Contractor shall contact the COR within one (1) workday of receipt of the RFP for the purpose of scheduling the visit. During the site visit the Contractor and the

COR shall discuss the specifics of the requirement. After the site visit, the Contractor shall prepare a price quotation or proposal, including submittals for approval. The COR must approve any price quotations or proposals and approve the work order activity.

C.5.3.1 The COR, Contractor and CS/CO will establish a mutually agreeable standard email format to be used for issuance of a) RFPs (Work Estimate Form) by the Government, b) submittal of quotes/ proposal by the Contractor, and c) work order by the Government. This standard format shall be established during the formal contract Kick-Off meeting and implemented immediately to ensure clear and consistent communications associated with unscheduled maintenance requirements. These specific instructions will be added to the contract as a modification once both parties have agreed to them. See sample email standard, below.

Email attachment below.

C.5.3.2 The Contractor’s proposal must be supported by necessary documentation to indicate that adequate planning to accomplish the requirement has been performed. Documentation might include catalog cuts, specifications, a preliminary schedule indicating mobilization, submittals, material lead times, performance, phasing, identification of subcontractors, etc. Any unit pricing shall be equal to or less than the unit pricing in

Exhibit A of the contract.

Urgent unscheduled maintenance – This work will be defined at COR discretion.

Any unit pricing for the work shall be equal to or less than the unit pricing in Exhibit A of the contract. If the contractor is using a subcontractor, the Contractor’s coefficient will be applied to the chosen subcontractor proposal amount to obtain the full proposed price. (Note: there are some cost elements in the coefficient that should not be duplicated in the subcontractor proposal.)

If pricing is unavailable on the unit pricing sheet, the Contractor shall compete the work between three companies. The subcontractor proposals will be submitted with the Contractor’s proposal with a recommendation for the Work Order. If the Contractor can perform the work then the prices will be added to the Unit Price Bid sheet and the coefficient will be included in the proposal.

Unscheduled Maintenance

C.5.3.3 Following receipt and evaluation of the Contractor’s proposal, the Government has the option of:

(1) Approving the work order to the Contractor without negotiations;

(2) Contacting the Contractor to schedule negotiations; or

(3) Not approve the work order to the Contractor.

C.5.3.4 Note the contract clause, 52.219-14, Limitations on Subcontracting, specifies the percentage of the effort that must be performed by the Prime Contractor. Maintenance for labor and material at or above the micro-purchase thresholds (see definition in section C.5.2) that the

Contractor intends to outsource requires providing the subcontractor quotes to the government for review using the agreed upon standard email format. For unscheduled work with pricing unavailable on unit pricing sheet, the Contractor shall attempt to obtain a minimum of three written competitive quotes from firms that normally perform or are qualified to perform the work. Subcontractor quotations/proposals shall include the following on the approved Work

Estimate Form:

• Description of work

• Labor price, broken out by labor categories and hours associated with the Wage

Determination

• Material prices

• Description of proposed equipment

• Price for rental rate of equipment

• Overhead

• Profit

For unscheduled maintenance work performed by a subcontractor: Should the Contractor subcontract the work, the Contractor must submit a proposal based on the fixed unit pricing, plus coefficient. If the work is not included within the fixed unit prices, the contractor shall compete the work between three companies. The subcontractor proposals will be submitted with the

Contractor’s proposal with a recommendation for the award. The Contractor’s coefficient will be applied to the chosen subcontractor proposal amount to obtain the full proposed price. (Note:

there are some cost elements in the coefficient that should not be duplicated in the subcontractor proposal.)

If the Government accepts the contractor’s proposal, the Government may issue a firm fixed-price order for the work described.

C.5.3.5 Quotations/proposals to an RFP where the Contractor intends to self-perform without use of a subcontractor shall include the following:

• Description of work

• Labor rates by labor category tied to the wage determination.

• Number of hours per employee, per trade

• Hourly fringe benefit rate for the trade performing the job.

• Material prices

• Description of proposed equipment

• Price for rental rate of equipment

• Sub-total

• Contractor’s mark-up

• Total price to the Government

C.5.3.6 If maintenance needs to be performed off-site for government-owned equipment (e.g., taking a motor to a warehouse for refurbishing), the COR’s written approval is required before equipment is removed from site. The Contractor shall comply with all applicable laws, regulations, and requirements regarding over-the-road permits. The Contractor shall obtain all necessary permits required to transport Government-owned equipment to and/or from the repair facility. In the event of damage or wreckage to Government-owned equipment during transportation, the Contractor shall be liable for the total cost of repairs and/or replacement. The

Government will not be liable for any other damage that may occur during transport.

C.5.4 The coefficient (referred hereafter as “mark-up”) shall be agreed to and applied to the prime contractor’s quote to determine the total awarded price for Maintenance Orders prior to award. The mark-up percentage rate shall be negotiated at the time of the contract award and remain fixed through the performance period of this contract. The Contractor’s mark-up contains all additional costs beyond direct costs associated with the maintenance including:

• The prime contractor’s overhead, profit, and payment protection required in FAR 52.228-

13 or FAR 52.228-15; Note: payment protection is not required for actions subject to the

Service Contract Act such as all Scheduled Maintenance and some Unscheduled

Maintenance activities.

• Risk/liability;

• Job planning;

• Submittal preparation;

• Permits;

• Taxes, if applicable;

• Utility scoping;

• Compliance with safety standards, fire protection, real estate & environmental laws and compliance with security requirements;

• Salaries of personnel required to manage the work under this contract;

• Administrative supplies;

• Site visits;

• Job site supervision;

• Material submittals;

• Quality control;

• All other costs not accounted for above.

C.5.5 Certifications and Permits. The Contractor and its employees must possess all certifications and licenses that are required by state and local jurisdictions, as well as completion certificates for manufacturer-required training programs to ensure continuous warranty coverage.

The Contractor shall verify and obtain the required certifications, permits, etc. needed prior to the commencement of work to include marine insurance.

Permitting and certification/licenses for trades performing work under the following categories

(e.g., welder, electrician, and hazardous materials handling/disposal) shall be included in the scope of services:

• Fence & Gates (including concertina/razor wire)

• Roads & Bridges (including boat ramps and floating boat slip)

• Drainage & Grate Systems

• Lighting & Electrical Systems

• Vegetation Control & Debris Removal (including schoenoplectus acutus [tule] shredding)

• Tunnel Remediation

C.5.6 Contract Deliverables

ITEM SOW

REFERENCE

DELIVERABLE/EVENT DUE DATE

1 C.5.6.1 (para.2) Contractor Management and Oversight/

Status Reviews

Monthly, Quarterly & Annually as determined by COR

2 C.5.6.1 (para.2) On-site Meetings Within 24 hrs. Of Agency

Notification, or as specified.

3 C.5.6.2 Safety & Security Plan Prior to commencement of work

4 C.5.6.3 Quality Control Plan 30-calendar days from award

5 C.5.6.3 (para.5) Quality Inspection Records Weekly

6 C.5.6.1 (para.1) Progress Reports Daily Tag Ups Notes

7 C.5.6.1 (para.3) Employee Roster Weekly

8 C.5.6.1 (para.3) Gate Tracking Report Weekly

C.5.6.1 (para.2) Production Report Weekly

9 C.5.6.1 (para.3) 2 Week Look Ahead

Schedule

Weekly

C.5.6.1 (para.3) GFM Inventory List Monthly

11 C.5.6.6 Post Award Conference/

Kick-Off Meeting

15-business days from award

12 C.13.1 Criminal Check

Information

5-business days from award

13 C.13.2 Background Paperwork 30-calendar days from award https://cbpgov-my.sharepoint.com/personal/0685951004_cbp_dhs_gov/Documents/MBS/DRAFT%20RGV%20TI%20Maint%20-%20SOW%2005.20.2024.R1.docx#_C.5.6.1__Contractor https://cbpgov-my.sharepoint.com/personal/0685951004_cbp_dhs_gov/Documents/MBS/DRAFT%20RGV%20TI%20Maint%20-%20SOW%2005.20.2024.R1.docx#_C.5.6.1__Contractor https://cbpgov-my.sharepoint.com/personal/0685951004_cbp_dhs_gov/Documents/MBS/DRAFT%20RGV%20TI%20Maint%20-%20SOW%2005.20.2024.R1.docx#_C.5.6.1__Contractor https://cbpgov-my.sharepoint.com/personal/0685951004_cbp_dhs_gov/Documents/MBS/DRAFT%20RGV%20TI%20Maint%20-%20SOW%2005.20.2024.R1.docx#_C.5.6.1__Contractor https://cbpgov-my.sharepoint.com/personal/0685951004_cbp_dhs_gov/Documents/MBS/DRAFT%20RGV%20TI%20Maint%20-%20SOW%2005.20.2024.R1.docx#_C.5.6.1__Contractor

ITEM SOW

REFERENCE

DELIVERABLE/EVENT DUE DATE

14 C.14 Transition-Out Plan 60-calendar days prior to contract expiration

15 C.14 Transition-Out Report 60-work days prior to contract expiration

12 C.14 Supplemental Report On the day of contract expiration

13 C.5.6.2 Fall Back Plan As directed by COR

14 C.5.6.6 Vehicle Logos &

Employee Badges

At Kickoff Meeting

15 C.5.6.6 Communication Plan At Kickoff Meeting

16 C.5.6.6 Mobilization Plan At Kickoff Meeting

17 C.5.6.6 Subcontractor

Management Plan

At Kickoff Meeting

18 C.5.6.6 Estimates for Government

Work Plan

30-calendar days from Kickoff

Meeting

19 C.5.6.6 Schedule for Government

Work Plan

30-calendar days from Kickoff

Meeting

C.5.6.1 Contractor Management and Oversight. The Contractor shall provide centralized administration of all orders placed under the Contract. The Contractor is required to correspond with the COR daily to provide progress reports for ongoing work, and record work activities and progress weekly within ILSS Maximo, the CBP work management system. See

Appendix A.

The Government may require status reviews as frequent as monthly (or more often if necessary) throughout the term of the Contract and/or Order. Reviews shall be held as scheduled by the

COR or the CO. During these reviews, the Contractor shall report the status of work orders and any outstanding issues concerning the services to the COR or CO. The Contractor Program

Manager (or designated representative upon agreement with the COR) shall be available to engage in on-site meetings, as required, within a 24-hour notification.

The Government may require additional reports including employee roster that contain employee names, job titles, clearance status, signed NDA and gate tracking report that contains gate I.D., report date, problem, status, resolution and category, 2-week look ahead schedule that contains work order number, project name, quantity and UOM and Government Furnished Materials

(GFM) list that contains supplies, materials, and assets.

The Contractor shall have an office within each sector AOR and provide the office address to the

Government.

C.5.6.2 Safety Plan. The Government will not provide security services for the

Contractor; or be responsible for the security of Contractor personnel; however, the Government will notify the Contractor of any specific known security concerns likely to impact Contractor performance in a given sector or areas within the sectors. Prior to commencing work under this contract, the Contractor shall develop a Safety Plan for their personnel (including subcontractors which may include providing security services in order to maintain schedules).

The Contractor’s Safety Plan shall include at a minimum:

1. All maintenance teams shall consist of at least two people.

2. All work shall be conducted during daylight hours, with the exception of urgent requirements, and lighting work which will be coordinated with the COR in advance.

3. The Contractor shall notify the local Border Patrol Station Area of Responsibility (AOR) of their intent to work in their AOR. The COR will provide details of the procedure at the kickoff meeting.

4. Prior to beginning work each day, the Contractor shall check in with the COR and designated government representative to notify them of their presence and to verify if there are any security concerns that the Contractor should be aware of for their safety.

5. Each team will have a Fall-Back Plan in the event of threats or as directed by on site

Border Patrol Agents.

6. Each team shall have the ability to communicate with their management at all times.

7. The work areas will be kept clean and safe for all Government and Contractor personnel and employees.

8. Contractor equipment and materials may only be stored in the work site (e.g., predesignated staging areas) with prior approval of the COR.

9. Contractor personnel should independently seek emergency medical treatment and emergency patient transportation services from available resources (i.e., state, county, city, or private entities). The Contractor shall pay for medical treatment and patient transportation service of their employees or subcontractors, and for any other person injured as a result of negligence by the Contractor/subcontractor.

C.5.6.3 Quality Control. The Contractor shall submit a Quality Control Plan (QCP) that ensures the services defined in this SOW are carried out with the highest quality possible. If the

Contractor chooses to make any changes to the QCP during the contract performance period, such changes shall not be effective until they are submitted in writing to the CO and COR, and the Contractor receives written acceptance by the Government of such changes. The QCP must be provided to the CO and COR in electronic format within 30-calendar days of award.

The Plan shall detail how the Contractor plans to develop and maintain a quality control program to ensure effective, timely and efficient services in accordance with this contract, applicable laws and regulations, appropriate standards, manufacturer recommendations, and commercial practices. The Contractor’s QCP shall cover the methods, procedures and schedules that will be employed to manage and control quality for all work performed under this contract.

The QCP is required to include, at a minimum, procedures for:

1. Communicating with the COR

2. Ensuring Cost controls

3. Conducting Pre and Post work inspections

4. Ensuring Work Management System data accuracy

5. Certifying accuracy with invoicing

The QCP shall also include:

1. Description of the inspection process to be utilized throughout performance, including:

a. Approach of performance inspections by off-site Contractor representatives

b. Approach of performance inspections by local Contractor representatives

c. Approach of work order records management

d. Locations, work categories, activities to be inspected both on a scheduled and unscheduled bases

e. Frequency of 100% inspections

f. Title/Name/contact information and organizational placement of QCIs.

2. Description of the methods to be used to identify, mitigate, and further prevent defects in the quality of service to be performed.

3. How the Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective work.

4. How the Contractor shall maintain on-site records of all quality control inspections conducted by Contractor personnel. Quality Inspection Records shall include at a minimum:

• Name of the inspector

• Date of inspection

• Description of what was inspected

• Discrepancies found

• Corrective action taken and,

• Date corrective action was completed

The Contractor shall maintain and make available to the CO and COR weekly (and upon request), the records of inspections throughout the contract period, and for the period after contract completion until final settlement of all claims under this contract.

The quality and timeliness of the Contractor’s performance of the required services will be used to assess overall delivery. The Contractor shall document requests for service and responses.

These records shall be available for inspection by the CO and/or COR at all times.

C.5.6.4 Quality Assurance. The Government will continually monitor the Contractor’s performance. All work shall be satisfactorily completed within the agreed upon timeframe once work commences. Failure to satisfactorily complete work within the agreed upon timeframe, and without reasonable cause, could result in non-acceptance of the work, a less than satisfactory performance report, and price reduction as negotiated by the CO dependent upon circumstances.

The COR will make tours and inspections of the areas covered by the contract, with the

Contactor whenever possible, to ascertain the level of services being performed. The COR will also inspect information described in the daily progress reports. The Contractor will be informed of less than satisfactory performance within two (2) business days after inspection. Contractor performance will be documented by means of written inspections, customer surveys, and communication records, which will be retained as part of the official contract file.

If disagreements arise regarding the quality levels and/or re-work requirements, the Contracting

Officer will be notified as soon as possible, and formal mediation efforts will commence.

Additionally, documentation of the inspections, and determinations of poor quality and re-work will be kept dutifully for CO review.

C.5.6.5 Corrective Actions. Whenever the COR becomes aware of any noncompliance with these requirements or any condition that poses a serious or imminent danger to the health or safety of the public or Government personnel, the COR shall notify the CO in writing and the

Contractor orally, with written confirmation, and request immediate initiation of corrective action. This notice, when delivered to the Contractor at the work site, shall be deemed sufficient notice of the noncompliance and that corrective action is required.

After receiving the notice, the Contractor shall immediately take corrective action. If the

Contractor fails or refuses to promptly take correction action, the CO may issue an order stopping all or part of the work until satisfactory corrective action has been taken. The

Contractor shall not be entitled to any equitable adjustment of the contract price or extension of the performance schedule on any stop Work Estimate issued under this clause.

C.5.6.6 Post Award Conference/ Kick-Off Meeting. The Contractor shall attend a Post

Award Conference conducted by the Contracting Officer’s Representative and other Government officials no later than 15 business days after the contract award. The purpose of the Post Award

Conference, chaired by the Contracting Officer’s Representative, shall be to discuss technical and contracting objectives and all requirements outlined in the Contract and include the following:

• Sample of Vehicle Logos & Employee Badges (+ subs) (See C.9.0, below)

• Safety & Security Plans - (E-Verify/Pre-Screening)

• Quality Control Plan

• Communication Plan

• Mobilization Plan

• Establish daily tag up meetings with COR.

• Sample of reporting format

• Non-Disclosure Agreements (NDAs) for all employees and subcontractor personnel who perform work on the contract (including 2nd/3rd tier subs)

• Subcontracting Management Plan (if updates required)

• Estimates for Government Work Plan (GWP)

• Schedule of GWP work activity.

• Set date for contractor ILSS Maximo work management system training.

C.6.0 CONTRACTOR PERSONNEL

C.6.1 Qualified Personnel. The Contractor shall provide qualified personnel to perform all requirements specified in the Statement of Work in accordance with the labor categories of the schedule. The Contractor will provide qualifications to the CO and COR.

C.6.2 Key Personnel. The Contractor shall designate specific senior level professional, technical, quality control, safety, and managerial personnel as key personnel who are essential to the successful performance of work under awarded contract. Key Personnel shall be identified in quotes and shall be available for full-time assignment, as necessary to efficiently manage and perform the work of the contract and shall be available on the effective date of contract award.

Quality Control and Safety roles can be performed by the same person.

• Key Personnel Qualification Standards o Senior (SR) Program Manager will have a minimum of a combined total of 10 years’ experience as a Civil Engineer and/or Maintenance Program Manager.

o Project Engineer/Quality Control/Safety Managers will have at least 5 years’ experience in program management, quality control processes.

o Program Manager and will have at least 5 years’ experience in program management and safety programs. Yuma and El Centro will require separate individuals: One Project Engineer/ Program Manager for each Sector.

o Analyst must have 5 years minimum experience. This individual must acquire

Government clearance through a Background Investigation (BI).

C.6.3 Senior Program Manager. The Contractor shall provide a Senior Program Manager who shall be responsible for all Contractor work performed. The Senior Program Manager shall be a single point of contact for the Contracting Officer and the COR. The Contractor’s designated Senior Program Manager shall be a senior level employee provided for this work effort. The Senior Program Manager Position is designated as Key Personnel, by the

Government pursuant to HSAR 3052.215-70 Key Personnel. It is understood the Contractor shall not replace the Senior Program Manager without prior acknowledgement and approval from the Contracting Officer, and notification of a suitable replacement who meets the qualifications set forth above. The Contractor shall notify the CO in writing no less than 30-calendar days from date of replacement who meets the qualifications set forth above.

C.6.4 Conflict of Interest. It is in the best interest of the Government to avoid situations, which might create an organizational conflict of interest or where the Contractor’s performance of work under the contract may provide the Contractor with an unfair competitive advantage.

The term “organizational conflict of interest” means that because of other activities or relationships with other persons, a contractor or its subcontractor is unable to render impartial assistance or advice to the Government, or the person’s objectivity in performing the contract work is or might be otherwise impaired, or the contractor/subcontractor has an unfair competitive advantage. The Contractor shall immediately alert the Government of any potential or perceived conflict of interest and submit a resolution or mitigation plan for discussion with the

C.7.0 PERIOD AND PLACE OF PERFORMANCE

Contract will be a base period of one (1) year, and three (3) one (1) year options.

The place of performance for this Contract shall include areas within:

• Yuma Sector in Yuma, Arizona. CBP’s office location for meetings with the CO/COR is

Yuma sector Headquarters, 4035 South Avenue A, Yuma, AZ 85365.

• El Centro Sector in El Centro, California. CBP’s office location for meetings with the

CO/COR is El Centro Headquarters Sector Headquarters at 211 West Aten Road, Imperial, CA 92251.

CBP will direct the Contractor to other CBP locations as required.

C.8.0 TRAVEL

The Contractor may be required to periodically travel to CBP official project management review meetings which may be held at either the El Centro, CA or Yuma, AZ Sector CBP offices. Travel reimbursement will not be provided for under this contract.

C.9.0 SPECIAL CONDITIONS

The Government will not provide office space for TI Maintenance Contractor employees, nor will the Contractor be provided space to store materials or equipment. The COR may provide approved locations for mobilization and material laydown yards for maintenance execution.

Each Contractor vehicle shall bear signage identifying the Contractor organization and the signage shall be readily visible from outside the cab. The Sector may require additional identification for vehicles such as window stickers. In addition to vehicle signage, all Contractor personnel must wear company issued hard hats, protective gear and vests that will visibly identify them from afar as authorized personnel. Contractor personnel are also expected to wear identification badges that will allow the Border Patrol agents to positively verify they are

Contractor employees.

The Contractor shall have an office within each sector AOR and provide the office address to the

The Government will provide government furnished property for this contract.

C.10.0 SITE CLEAN-UP

The Contractor shall clean up all debris/trash that is generated as a result of work performed.

The work area shall be kept clean on a daily basis for the proper…