RFP NSP7149 Z1 Tyler Technologies File 2 of 5 (1).pdf

Nebraska State Patrol, Nebraska Request for Proposal for Contractual Services

Cost Proposal

Monday, July 22, 2024

Restrictions on Disclosure The Nebraska Public Records Law (Neb. Rev. Stat. § 84-712.01 et seq.) (the “Act”) exempts certain records and information from public disclosure requirements. “Records which may be withheld from the public” include “[t]rade secrets … and other proprietary or commercial information which if released would give advantage to business competitors and serve no public purpose.” Id. at § 84-712.05(3). A “trade secret” includes “information, including, but not limited to, a drawing, formula, pattern, compilation, program, device, method, technique, code, or process that: (a) [d]erives independent economic value, actual or potential, from not being known to, and not being ascertainable by proper means by, other persons who can obtain economic value from its disclosure or use; and (b) [i]s the subject of efforts that are reasonable under the circumstances to maintain its secrecy.” Id. at § 87-502(4).

The items identified by Tyler in our Proposal are considered trade secrets and/or confidential proprietary information and Tyler requests that such Protected Information not be included by the State in any public disclosure.

Tyler’s Proposal includes a variety of confidential and proprietary information detailing information that is not generally known by Tyler’s competitors. For the reasons stated herein, Tyler has redacted such information and requests that the Protected Information be withheld by the State prior to any public disclosure.

The disclosure of closely guarded functional requirement response checklists, non-public software screenshots, customized statements of work, client contact information and software technical requirements in the Tyler Proposal will give any downstream recipient of the information contained therein an unfair bidding advantage. These responses include a variety of confidential and proprietary data detailing the functionality of the proposed Tyler software. That data includes descriptions of the computer systems and programs offered by Tyler and/or its partners; techniques, processes and operations; and other information not generally known to Tyler’s competitors.

Tyler goes to great lengths to protect the confidentiality of its trade secrets. The software industry is highly competitive, and that competitiveness is grounded in a company’s ability to develop and provide a software system that is efficient, effective, and evolved. Tyler invests millions of dollars per year to develop top-tier software solutions. Providing Tyler’s competitors with unlimited access to the results of those efforts creates a negative market incentive and exposes Tyler to unfair competition that may adversely affect its reputation, sales success, and financial portfolio.

Similarly, Tyler’s itemized pricing structure for individual software modules and services is a highly nuanced framework that Tyler has refined over its many years in business. If any Tyler competitor were given that matrix, they could predict future Tyler quotes and re-price their bids accordingly to the detriment of both Tyler and the State. Notwithstanding the foregoing, Tyler agrees that the State may disclose the total one-time and recurring fees set forth in the cost proposal document. That disclosure satisfies any legitimate interest in the pricing of Tyler’s project.

The References list provided in Tyler’s Proposal contains information that is not generally known or readily ascertainable to the public, namely the dates when such clients purchased the software modules and the specific “Contact information” of Tyler’s contact at each client site. This type of pertinent business data is known by Tyler only because of its client relationships. Indeed, such information is the value in a client list. Tyler spends many hours of labor and interaction to develop the information reflected in the list, and disclosure to a competitor grants the competitor a tremendous advantage in not having to spend the time and money to develop that same information.

Trademarks Disclaimer Because of the nature of this proposal, third-party hardware and software products may be mentioned by name. These names may be trademarked by the companies that manufacture the products. It is not Tyler’s intent to claim these names or trademarks as our own.

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Table of Contents

1. ATTACHMENT C

Pricing Assumptions 2

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1. Attachment C Please refer to Attachment C on the following pages.

Item Price Notes

Software licensing or subscription

CAD $372,723

Includes Base CAD, BOLOs, CAD Auto Routing, CAD AVL, Service Vehicle Rotation, Unit Management, Web CAD Monitor, CAD Data Mart, and EPS Platform fees.

Mobile Data System $182,602 Includes Mobile Server Software and Law Enforcement Mobile site license.

Total: $555,325

Item Price Notes

Computer Aided Dispatch

Active Directory Integrated functionality - no interface required.

Airwing - Micowave Downlink

While it is possible to integrate with many third-party applications, it is advantageous to have further discussions about scope and data requirements before proposing a custom interface.

Analytics & Reporting $72,300 Tyler's Public Safety Analytics proposed - no interface required.

ASAP to PSAP $18,933 Standard ASAP Interface

AVL - Motorola APX Next

Tyler has proposed its native CAD and Mobile

AVL.

While it is possible to integrate with many third-party applications, it is advantageous to have further discussions about scope and data requirements before proposing a custom interface.

AVL - MACH

Tyler has proposed its native CAD and Mobile

AVL.

While it is possible to integrate with many third-party applications, it is advantageous to have further discussions about scope and data requirements before proposing a custom interface.

Body Worn Camera $24,613 Standard CAD CFS Export

CAD to LERMS - Niche (bi-directional) $14,400 Custom one-way export proposed. One-time fee.

Crash Reporting - TRACS $14,400 Custom one-way export proposed. One-time fee.

eCitation - TRACS $14,400 Custom one-way export proposed. One-time fee.

E911 - Intrado $13,253 Standard E911 Interface

Nebraska State Patrol Computer Aided Dispatch RFP NSP7149 Z1 Cost Proposal

Bidder Name: Tyler Technologies, Inc.

Subscription Fees

Interface Software

Emergency Management - SalamanderLive

While it is possible to integrate with many third-party applications, it is advantageous to have further discussions about scope and data requirements before proposing a custom interface.

GIS/Mapping Integrated functionality; no interface required.

GIS/Mapping - Live data sources (weather, road closures, etc

Can be accomplished with map hyperlinks; no interface required.

GIS/Mapping - NDOT IP Cameras Can be accomplished with map hyperlinks; no interface required.

In Car Video - GETAC Included in the standard CAD CFS Export interface above.

Mass Notification - CodeRED Included in the standard CAD CFS Export interface above.

Nebraska Intelligence and Threat Exchange (NITE) API only

Not proposed. Tyler does not support a standard API to CAD. Any third-party integrations will require a custom interface.

Page Gate $13,253 Standard CAD Paging Interface

Push-to-Talk - Motorola

While it is possible to integrate with many third-party applications, it is advantageous to have further discussions about scope and data requirements before proposing a custom interface.

NG 911 Integration $18,933 Standard NG911 Interface

RapidSOS Integrated functionality; no interface required.

Real Time Crime Center

While it is possible to integrate with many third-party applications, it is advantageous to have further discussions about scope and data requirements before proposing a custom interface.

Schedule Anywhere

While it is possible to integrate with many third-party applications, it is advantageous to have further discussions about scope and data requirements before proposing a custom interface.

State/NCIC Interface (query, entry, and update) $33,133 Standard State/NCIC Interface

Omnix for NCIC Covered by the standard State/NCIC interface above.

State/NCIC Interface from RMS The proposed solution does not support this functionality.

State/NCIC Query to populate Niche RMS Master Name and Vehicle

The proposed solution does not support this functionality.

Towing - Tow Xchange Tyler has proposed its Service Vehicle Rotation module.

Towing - Omnix for towing Tyler has proposed its Service Vehicle Rotation module.

Voice Recording and Logging - Eventide Included in the standard CAD CFS Export interface above.

Total: $237,618

Item Price Notes

Data Conversion costs:

CAD $41,000

$36,000 one-time data archive cost; $5,000 annual fee.

GIS Implementation $52,200 Go-Live Services $208,800 Hardware staging Not applicable for a hosted solution.

Implementation Services $67,945 Includes system assurance, installation, configuration, and implementation services.

Interface Services costs $39,265 Includes installation fees for all standard interfaces.

Year 2 BPR $4,650 Year 3 BPR $4,650 Year 4 BPR $4,650 Year 5 BPR $4,650 Project Management $125,000

Full Time Onsite Resource $351,600 Assumes one year duration. Travel and expenses for this line item are included here.

Training $39,300 CAD, Mobile, and Public Safety Analytics training.

Total: $943,710

Item Price Notes

GIS software $62,200 Includes GeoFile Maintenance Software and Third-Party Embedded Esri Software

Servers & related hardware $500 Lantronix UDS-1100 Device Server for E911 and CAD Paging Interfaces

VPN Software $6,000 Redundant VPN Appliance Bundle Other

Total: $68,700

*Item Price Notes

Travel costs $150,000 Other

Total: $150,000

Item Price Notes

Subscription Fees $555,325 Year 1 Software Maintenance or SaaS Fees Covered in Subscription Fees on Line 90.

Interface Software $237,618 Professional Services $943,710 Third Party $68,700 Other Costs $150,000

Total Up Front Cost - Software/Subscription

Other Costs

Professional Services

Third Party

Total: $1,955,353

Price

Year 2: $803,925 Includes SaaS fees plus Esri maintenance Year 3: $844,121 Includes SaaS fees plus Esri maintenance Year 4: $886,327 Includes SaaS fees plus Esri maintenance Year 5: $930,643 Includes SaaS fees plus Esri maintenance

Total: $3,465,016

Price

Total One Time Cost: $1,955,353

Total Ongoing SSMA/Subscription Fees: $3,465,016

Sub-total Cost: $5,420,369 Discount: < Enter discount as a negative number here

Total Cost: $5,420,369 Example: -120,000

Price

Year 6: $977,175 Includes SaaS fees plus Esri maintenance Year 7: $1,026,034 Includes SaaS fees plus Esri maintenance Year 8: $1,077,335 Includes SaaS fees plus Esri maintenance Year 9: $1,131,202 Includes SaaS fees plus Esri maintenance

Year 10: $1,187,762 Includes SaaS fees plus Esri maintenance

Total: $5,399,508

Item % Price Notes

Execution of Contract 15% $293,303

Tyler takes exception to these payment terms.

Please see Lines 148-162 below for Tyler's payment schedule.

Software installed and available 10% $195,535 Administrative training complete 10% $195,535 Interfaces complete 15% $293,303 Conversion complete 15% $293,303 Training complete 10% $195,535 Go-live signed off 10% $195,535 Final Acceptance 15% $293,303

Totals: 100% $1,955,353

Item % Price Notes

Software installed & available in AWS GovCloud N/A $754,743 First year annual SaaS fees

Implementation Services by Project Stages

Optional Ongoing Software Maintenance or SaaS Fees for Years 6 -10

Total 5 year Cost of Ownership

Payment Terms

Ongoing Software Maintenance or SaaS Fees for Years 2 - 5

Tyler Payment Terms

1. Initiate and Plan Stage 15% $147,287

2. Assess and Define Stage 15% $147,287

3. Prepare Solution Stage 20% $196,381

4. Production Readiness/End-User Training 20% $196,381

5. Production (Go-Live) 15% $147,287

6. Project Close Out 15% $147,287 Travel costs billed as incurred $150,000 Third-party products invoiced upon delivery $68,700

Totals: 100% $1,955,353

Notes:

Item Quantity Price Total

Total: $0

Item Quantity Price Total

ReKor License Plate Reader (LPR) Vigilant License Plate Reader (LPR)

While it is possible to integrate with many third-party applications, it is advantageous to have further discussions about scope and data requirements before proposing a custom interface..

Total: $0

Item Quantity Price Total

Interface Services

Total: $0

Item Quantity Price Total

External 3rd Party Services

Total: $0

NSP7149 Z1

Optional Pricing

Bidder Name: Tyler Technologies, Inc.

Subscription Fees

Interface Software

Professional Services

Third Party

Other Costs

Item Quantity Price Total

HOURLY COSTS:

Data Conversion (hourly costs):

CAD

GIS Implementation (hourly costs) Go-Live Services (hourly costs) Hardware staging (hourly costs) Implementation Services (hourly costs) Interface Services costs (hourly costs) Business Process Review (hourly costs) Project Management (hourly costs) Training (hourly costs)

Total:

Subscription Fees $0 Interface Software $0 Professional Services $0 Third Party $0

Grand Total: $0

Total Pricing

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Pricing Assumptions An unlimited Law Enforcement Mobile Site License is included for the agencies listed on this proposal.

Additional training, services, third-party software and hardware may be required depending on modules and units deployed.

A Workstation License for up to 30 workstations for the Licensed Standard Software and an unlimited Mobile Site License is included for the following agencies:

Nebraska State Patrol

For additional information, please visit https://empower.tylertech.com/enterprise-public-safety-specifications.html https://empower.tylertech.com/enterprise-public-safety-specifications.html https://empower.tylertech.com/enterprise-public-safety-specifications.html