J-1502000-01-05.a_Service_Orders_Summary-BUMED.XLSX

XLSX spreadsheet 13 KB Posted

Attached to
BASE OPERATIONS SUPPORT (BOS) SERVICES AT U. S. NAVAL STATION ROTA, SPAIN Federal contract opportunity
Solicitation number
N62470-19-R-2001
Issued by
Department of the Navy Naval Facilities Engineering Command

About this file

This document contains a service order summary chart for a federal facilities maintenance contract. The chart outlines five service order types - Emergency, Urgent, Routine, and Integrated Maintenance Program repairs. For each type, it specifies the limit of liability, availability time, response time, and completion time requirements. Annual quantities are estimated for the first three types. Emergency orders have the highest $5,000 limit of liability and shortest response times, down to two hours for routine orders. Urgent orders must be responded to within one hour and completed within 48 hours. The 300-page solicitation is for base operations support services at Naval Station Rota, Spain, to be awarded by the Department of the Navy Naval Facilities Engineering Command. It likely includes requirements for maintenance and repair services among other facility support functions.

J-1502000-01-05.a Service Orders Summary - BUMED

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Service Orders Summary

ATTACHMENT J-1502000-01-05.A
SERVICE ORDERS SUMMARY CHART
Service Order Type (1 & 2)Limit of Liability (Labor & Material)Availability TimeResponse TimeCompletion TimeEstimated Annual Quantity
Emergency (CAT 1)$5,00024/75 Minutes if Direct Patient Care is Affected / Commence Work ImmediatelyUntil the emergency has been arrested and work up to the limit of liability if additional repair work is required15
15 Minutes Within Government Regular Working Hours / Commence Work Immediately
Emergency$1,50030
1 Hour Outside Government Regular Working Hours / Commence Work Immediately
Urgent$35024/71 Hour for Assistant Support (3)Within 48 Hours of Receipt of Call300
1 Hour Within Government Regular Working Hours / Without Extended Delay
2 Hours Outside Government Regular Working / Without Extended Delay
Routine$35024/7Within 24 Hours of Receipt of Call5 Calendar Days600
IMP (4)$1,50024/75 Minutes if Direct Patient Care is Affected / Commence Work ImmediatelyWithin 24 Hours of Receipt of CallN/A
2 hr response to the rest of other not listed above 24/7
.
NOTES:
(1) Service Orders prioritize categories are assigned by the Government only
(2) Facilities and CDO are the only authorized hospital staff to assign Service Orders after working hours and weekend
(3) Provide technical support to other contractors such as making availalbe technical information or perform certain actions to be taken on the systems maintained under this contract (i.e. check and verify certain breakers that interest determined ongoing projects; disconnect and connect fire alarms, smoke detector; research information needed on drawings that other contractors are not aware of, etc.)
(4) Service Orders will not be issued for accomplishment of repairs on systems and equipment maintained under Integrated Maintenance Program (IMP). When a problem or a need for repair is identified:
- For emergency IMP repairs that affect patient care or deemed urgent or emergency by the hospital staff, the Contractor shall respond to within five (5) minutes of notification, 24 hours a day, seven days a week
- For all other IMP repairs, the Contractor shall respond within two (2) hours of notification and complete the repair within 48 hours.

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