LogHouse_Section_C_(v_AC)_CLEAN_27Nov2017.pdf

HSFE80-17-R-0005 Section C

VERSION AC NOVEMBER 14, 2017

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Table of Contents

Contents

TABLE OF CONTENTS

TABLE OF REVISIONS

SECTION C ‐ DESCRIPTION/SPECIFICATIONS/PERFORMANCE WORK STATEMENT ... 13

SECTION C.0 VERSION CONTROL/VERSION DEFINITION

SECTION C.1 GENERAL MANAGEMENT AND ADMINISTRATION

C.1.1 SCOPE

C.1.1.1 Contract Type

C.1.2 Mission C.1.2.1 Mission Location C.1.2.2 Mission Description

C.1.3 Phases of Operation/Required Availability C.1.3.1 Phases of Operation C.1.3.2 Required Availability

C.1.4 Performance Clock/Calendar Day C.1.4.1 Stopping the Clock

C.1.5 Projected Workload

C.1.6 Contractor Furnished Property C.1.6.1 Contractor Furnished Property – JFO C.1.6.2 Contractor Furnished Property – Contractor Field Office

C.1.7 Contractor Minimum Qualifications

C.1.8 Performance Evaluation Meetings

C.1.9 Electronic Data Interchange

C.1.10 Contractor Roles and Responsibilities C.1.10.1 General Roles and Responsibilities C.1.10.2 Transport Roles and Responsibilities C.1.10.3 Staging Roles and Responsibilities C.1.10.4 Temporary Install Roles and Responsibilities C.1.10.5 Permanent Install Roles and Responsibilities C.1.10.6 Maintenance Roles and Responsibilities

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C.1.10.7 Deactivation Roles and Responsibilities C.1.10.8 Commercial Park Expansion Roles and Responsibilities C.1.10.9 Group Site Construction Roles and Responsibilities C.1.10.10 Readiness and Capability/Capacity Roles and Responsibilities C.1.10.11 RFSS/TPS Roles and Responsibilities

C.1.11 FEMA Roles and Responsibilities

C.1.12 CLIN Numbering for Option Years

C.1.13 Request to Change Technical Requirements

SECTION C.2 ACCEPTANCE, TRANSPORTATION AND STAGING

C.2.1 Acceptance SCOPE

C.2.2 Acceptance Requirements

C.2.3 Transportation SCOPE C.2.3.1 Transportation Requirements

C.2.3.1.1 Transportation Mileage included with Basic Installation C.2.3.1.2 Transportation Mileage not included with Basic Installation C.2.3.1.3 Transportation Mileage for Non‐installation Short Hauls C.2.3.1.4 Transportation Mileage for Non‐installation Long Hauls C.2.3.1.5 Transportation Heavy Tow C.2.3.1.6 Transportation Repairs C.2.3.1.7 TT Transportation C.2.3.1.8 Transportation Miscellaneous

C.2.4 Staging SCOPE C.2.4.1 Staging Requirements C.2.4.2 Staging Miscellaneous

C.2.4.2.1 Staging Area Miscellaneous C.2.4.2.2 Staging Area TPS Testing

C.2.4.2.2.1 TPS Set‐up C.2.4.2.2.2 TPS Test Operations

C.2.4.3 Staging Area Feasibility, Improvement, Design, and Construction C.2.4.3.1 Staging Area Feasibility

C.2.4.3.1.1 Tier One Site Assessment C. 2.4.3.1.2 Floodplain Evaluation C. 2.4.3.1.3 Tier Two Site Assessment and Report C.2.4.3.1.4 Environmental Planning and Historic Preservation Support NEPA C.2.4.3.1.5 Historical Preservation Survey C.2.4.3.1.6 Environmental Database Search

C.2.4.4 Staging Area Design and Construction C.2.4.4.1 Staging Area Design ‐ General

C.2.4.4.1.1 Site Specific Items C.2.4.4.1.2 Design Considerations C.2.4.4.1.3 Requirements Meeting

C.2.4.4.2 Staging Area Design ‐ Conceptual Design Package

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C.2.4.4.2.4 Conceptual Design Package – Redesign C.2.4.4.3 Staging Area Design ‐ 50 Percent Design Package

C.2.4.4.3.1 50 Percent Design Package – Redesign C.2.4.4.4 Staging Area Design ‐ 100 Percent Final Design Package

C.2.4.4.4.1 100 Percent Design Package – Redesign C.2.4.4.4.2 Staging Area Design ‐ Construction Proposal Price Breakdown C.2.4.4.6 Staging Area Design ‐ Construction Timeframes C.2.4.4.7 Staging Area Construction

C.2.4.4.7.1 Coordination of Site and Utility Work C.2.4.4.7.2 Work Limits C.2.4.4.7.3 Surveying C.2.4.4.7.4 As‐Built Field Surveys C.2.4.4.7.5 Temporary Construction Facilities for FEMA Personnel C.2.4.4.7.6 Debris Cleanup C.2.4.4.7.7 Site Grading C.2.4.4.7.8 Site Utility Infrastructure C.2.4.4.7.9 Water Distribution System C.2.4.4.7.10 Electrical Service C.2.4.4.7.11 Roads, Surfaces and Pads C.2.4.4.7.12 Staging Area Construction Site Fencing C. 2.4.4.7.13 Additional Site Work C. 2.4.4.7.14 Staging Area Construction‐Related Bonds

SECTION C.3 PRIVATE/COMMERCIAL SITE INSPECTION

C.3.1 Private/Commercial Site Inspection SCOPE

C.3.2 Private/Commercial Site Inspection Requirements C.3.2.1 Flood Zone Site Inspection Engineering

C.3.3 Results of Private Site or Individual Commercial Park Pad Feasibility Inspections

C.3.4 Commercial Park Feasibility Inspections

C.3.5 Semi‐Permanent/Permanent Site Assessment C.3.5.1 Area Assessment C.3.5.2 Individual Site Inspection/Detailed Scope of Work C.3.5.3 Historical Preservation Survey C.3.5.4 Environmental Database Search

SECTION C.4 INSTALLATION

C.4.1 Temporary Installation SCOPE C.4.1.1 MHU Dimensions

C.4.2 Temporary Installation Requirements C.4.2.1 Installation Permits C.4.2.2 Site Preparation and Enhancement

C.4.2.2.1 Additional TPS Pad Enhancement

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C.4.2.3 Blocking and Piers for Park Models and Manufactured Homes C.4.2.4 Strapping and Anchoring for Park Models and Manufactured Homes C.4.2.5 Blocking, Piers, Strapping and Anchoring for Travel Trailers

C.4.2.5.1 Blocking and Piers for Travel Trailers C.4.2.5.2 Strapping and Anchoring of Travel Trailers

C.4.2.6 Electric Connections for all MHUs C.4.2.7 Additional Electric Requirements for Manufactured Homes and Park Models C.4.2.8 Specific Electric Requirements for Travel Trailers C.4.2.9 Water Connection Requirements for all MHU types

C.4.2.9.1 Additional Water Connection Requirements for Manufactured Homes/Park Models C.4.2.9.2 Specific Water Connection Requirements for Travel Trailers

C.4.2.10 Sewer Line Installation C.4.2.10.1 Additional Sewer Line Installation Requirements

C.4.2.11 Install and Test HVAC C.4.2.12 Skirting C.4.2.13 Clean and Make Unit Ready for Occupancy C.4.2.14 Residential Fire Sprinkler Installation C.4.2.15 Removal of Equipment, Excess Materials and Debris C.4.2.16 Heavy Equipment to Position on Site

C.4.3 Standard Stairs, Platform Steps, and Ramps C.4.3.1 Standard Stairs C.4.3.2 Platform Stairs C.4.3.3 Uniform Federal Accessability Standards (UFAS) for Ramp Construction

C.4.4 Optional Temporary Installation Requirements C.4.4.1 Direct Wiring of Well Pump C.4.4.2 Bladder (Flexible Holding Tanks) C.4.4.3 Installation and Provision of Liquid Propane (LP) or Installation/Connection for Natural Gas

C.4.4.3.1 Convert appliances from Natural Gas to Liquid Propane (LP) C.4.4.4 Electrical Gang Rack Distribution System C.4.4.5 Water Line Winterization C.4.4.6 Miscellaneous Installation

C.4.4.6.1 Miscellaneous Installation – MH/PM on Private Site C.4.4.6.2 Miscellaneous Installation – Travel Trailer on Private Site C.4.4.6.3 Miscellaneous Installation – Commercial Park C.4.4.6.4 Miscellaneous Installation Requirements – Cold Weather Entry

C.4.4.6.4.1 Miscellaneous Expense for Design of Cold Weather Entry C.4.4.6.4.2 Miscellaneous Expense for Cold Weather Entry Installation

C.4.4.6.5 Miscellaneous Installation Requirements – Training C.4.4.6.5.1 Miscellaneous Expense for RFSS/TPS Installation Training

C.4.4.6.6 Miscellaneous Installation Requirements – OTL Installation

C.4.5 Semi‐Permanent/Permanent Installation SCOPE C.4.5.1 Semi‐Permanent/Permanent Installation Requirements

C.4.5.1.1 Site Preparation and Unit Delivery C.4.5.1.2 Crowning and Vapor Barrier C.4.5.1.3 Installing Foundation System and Leveling Manufactured Homes C.4.5.1.4 Strapping and Anchoring for Manufactured Homes C.4.5.1.5 Skirting

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C.4.5.1.6 Electric Connections C.4.5.1.7 Water Connection Requirements

C.4.5.1.7.1 Water Line Winterization C.4.5.1.8 Sewer Line Installation C.4.5.1.9 Clean and Make Unit Ready for Occupancy C.4.5.1.10 Residential Fire Sprinkler Installation C.4.5.1.11 Removal of Equipment, Excess Materials and Debris C.4.5.1.12 Installation Permits

C.4.5.2 Optional Semi‐Permanent/Permanent Installation Requirements C.4.5.2.1 Septic Systems C.4.5.2.2 Package Plants C.4.5.2.3 Road/Access Preparation C.4.5.2.4 Extension of Utility Services C.4.5.2.5 Miscellaneous Installation Requirements

SECTION C.5 MAINTENANCE

C.5.1 Maintenance SCOPE C.5.1.1 Maintenance Requirements C.5.1.2 Records Transfer C.5.1.3 Maintenance Areas of Responsibility C.5.1.4 Maintenance Categories C.5.1.5 Inspection, Maintenance and Repair

C.5.1.5.1 Preventive Maintenance Inspection and Repair (PMIR) C.5.1.5.1.1 Preventive Maintenance Inspections C.5.1.5.1.1.1 Third Party Microbial Growth Inspection Services C.5.1.5.1.1.2 Third Party Microbial Growth Remediation Services C.5.1.5.1.2 Preventive Maintenance and Repair Scheduling C.5.1.5.1.3 Maintenance Inspection Repair

C.5.1.5.2 Deferrable / Postponed Maintenance Repairs C.5.1.5.3 Routine Repairs C.5.1.5.4 Major Repairs C.5.1.5.5 Emergency Repairs

C.5.1.5.5.1 Emergency Repair Visit and Determination C.5.1.5.6 Residential Fire Sprinkler System Maintenance

C.5.1.6 Fumigation and Pest Control Inspections and Services C.5.1.7 Unit Transfer Between Contractors C.5.1.8 Emergency Unit Entry Service C.5.1.9 Septic Pump Out Service C.5.1.10 Refill/Refilling of Liquid Propane (LP) C.5.1.11 Miscellaneous Maintenance

C.5.1.11.1 Miscellaneous Maintenance – General C.5.1.11.2 Miscellaneous Maintenance – Occupant Substitute Relocation (Housing) C.5.1.11.3 Miscellaneous Maintenance – Training

C.5.1.11.3.1 Miscellaneous Expense for RFSS/TPS Maintenance Training

C.5.2 Maintenance Call Center

SECTION C.6 DEACTIVATION

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C.6.1 Deactivation SCOPE

C.6.2 Deactivation Requirements C.6.2.1 Clean for Deactivation – Interior

C.6.2.1.1 Inventory of Personal Property Procedure C.6.2.1.1.1 Damaged or other MHUs with an Exception to the Inventory of Personal Property

C.6.2.2 Clean for Deactivation – Exterior C.6.2.3 Deactivation of the Residential Fire Sprinkler System

C.6.3 Emergency Deactivation

C.6.4 Re‐Installation

C.6.5 Relocation

C.6.6 Reposition

C.6.7 Clean and Make Ready for Reuse C.6.7.1 Miscellaneous Expenses for Clean and Make Ready for Reuse

C.6.8 Miscellaneous Deactivation C.6.8.1 Miscellaneous Deactivation – General C.6.8.2 Miscellaneous Deactivation – Training

C.6.8.2.1 Miscellaneous Expense for RFSS/TPS Deactivation Training

C.7.1 Commercial Park Expansion Feasibility C.7.1.1 Tier One Site Assessment

C.7.1.1.1 Floodplain Evaluation C.7.1.1.2 Wrap‐Around Services Evaluation

C.7.1.2 Tier Two Site Assessment and Report C.7.1.2.1 Environmental Planning and Historic Preservation Support NEPA C.7.1.2.2 Historical Preservation Survey C.7.1.2.3 Environmental Database Search

C.7.2 Commercial Park Expansion Design C.7.2.1 Site Specific Items C.7.2.2 Design Considerations C.7.2.3 Requirements Meeting C.7.2.4 Conceptual Design Package

C.7.2.4.1 Conceptual Design Package – Redesign C.7.2.5 50 Percent Design Package

C.7.2.5.1 50 Percent Design Package – Redesign C.7.2.6 100 Percent Final Design Package

C 7.2.6.1 100 Percent Design Package – Redesign C.7.2.6.2 Construction Proposal Price Breakdown C.7.2.6.3 Construction Timeframes

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C.7.3 Commercial Park Expansion Construction C.7.3.1 Coordination of Site and Utility Work C.7.3.2 Work Limits C.7.3.3 Surveying C.7.3.4 As‐Built Field Surveys C.7.3.5 Temporary Construction Facilities for FEMA Personnel C.7.3.6 Debris Cleanup C.7.3.7 Site Grading C.7.3.8 Site Utility Infrastructure C.7.3.9 Water Distribution System C.7.3.10 Sanitary Sewers C.7.3.11 Electrical Service C.7.3.12 Roads, Surfaces and Unit Pads C.7.3.13 Commercial Park Expansion Site Fencing C.7.3.14 Other Site Facilities C.7.3.15 Additional Site Work C.7.3.16 Commercial Park Expansion Construction‐Related Bonds

SECTION C.8 GROUP SITE FEASIBILITY, DESIGN AND CONSTRUCTION

C.8.1 Group Site Construction Feasibility C.8.1.1 Tier One Site Assessment

C.8.1.1.1 Floodplain Evaluation C.8.1.1.2 Wrap‐Around Services Evaluation

C.8.1.2 Tier Two Site Assessment and Report C.8.1.2.1 Environmental Planning and Historic Preservation Support NEPA C.8.1.2.2 Historical Preservation Survey C.8.1.2.3 Environmental Database Search

C.8.2 Group Site Design C.8.2.1 Site Specific Items C.8.2.2 Design Considerations C.8.2.3 Requirements Meeting C.8.2.4 Conceptual Design Package

C.8.2.4.1 Conceptual Design Package ‐ Redesign C.8.2.5 50 Percent Design Package

C.8.2.5.1 50 Percent Design Package – Redesign C.8.2.6 100 Percent Final Design Package

C.8.2.6.1 100 Percent Design Package – Redesign C.8.2.6.2 Construction Proposal Price Breakdown C.8.2.6.3 Construction Timeframes

C.8.3 Group Site Construction C.8.3.1 Coordination of Site and Utility Work C.8.3.2 Work Limits C.8.3.3 Surveying C.8.3.4 As‐Built Field Surveys C.8.3.5 Temporary Construction Facilities for FEMA Personnel C.8.3.6 Debris Cleanup C.8.3.7 Site Grading

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C.8.3.8 Site Utility Infrastructure C.8.3.9 Water Distribution System C.8.3.10 Sanitary Sewers C.8.3.11 Electrical Service C.8.3.12 Roads, Surfaces and Unit Pads C.8.3.13 Group Site Construction Site Fencing C.8.3.14 Other Site Facilities C.8.3.15 Additional Site Work C.8.3.16 Group Site Construction‐Related Bonds

SECTION C.9 GROUP SITE MAINTENANCE

C.9.1 Group Site Maintenance SCOPE

C.9.2 Group Site Maintenance Requirements C.9.2.1 Group Site Maintenance Inspection C.9.2.2 Plumbing System Repair and Service

C.9.2.2.1 Domestic Water System C.9.2.2.2 Sanitary Sewer C.9.2.2.3 Clean Outs

C.9.2.3 Storm Drainage System C.9.2.4 Electrical System Repair and Service C.9.2.5 Road Repair and Service C.9.2.6 Site Clean‐up Service C.9.2.7 Fence Repair and Service C.9.2.8 Grounds Maintenance C.9.2.9 Pest Control Service C.9.2.10 Storage C.9.2.11 Lawn Service C.9.2.12 De‐Icing Services C.9.2.13 Snow Removal C.9.2.14 Miscellaneous Maintenance for Group Site

SECTION C.10 NEW UNIT WARRANTY REPAIRS

C.10.1 Repair/Replace New Units in the Field

SECTION C.11 TASK ORDER AWARD

C.11.1 Log HOUSE Task Order Types

C.11.2 Log HOUSE Task Order Proposal Requests (TOPR) C.11.2.1 Fair Opportunity Competitions C.11.2.2 Past Performance C.11.2.3 Price Proposals

C.11.3 Log HOUSE CLINs

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SECTION C.12 FIELD TASK ORDER REQUIREMENTS

C.12.1 Field Task Order Management (FTOM) Staff/Labor C.12.1.1 Limitations on Use of FTOM Staff/Labor

C.12.2 FTOM Travel

C.12.3 FTOM Additional Expenses (Non‐travel ODCs)

C.12.4 Contractor Field Office

SECTION C.13 SITE INSPECTION EMPLOYEES AND INSTALLATION CREW RESERVE 212

C.13.1 Work Order Issuance Rate C.13.1.1 Private/Commercial Park Site Inspections and Commercial Park Feasibility Inspection Fluctuations C.13.1.2 Installation Rate Fluctuations

SECTION C.14 ADDITIONAL REQUIREMENTS

C.14.1 Training, Exercise and Pre‐event Activities C.14.1.1 Training and Exercise Events

C.14.1.1.1 Training and Exercise Event Participation/Travel C.14.1.2 Field Operations/Mission Readiness Exercise Events and Training

C.14.1.2.1 Tabletop Exercise/Annual Meeting C.14.1.2.2 HOMES Training C.14.1.2.3 Sunflower Asset Management System (SAMS) Training C.14.1.2.4 Staff Preparedness C.14.1.2.5 Screening of Potential Subcontractors C.14.1.2.6 Enhancements to FEMA Guides C.14.1.2.7 Safety Plan Development

C.14.1.3 Licenses C.14.1.4 Training Development

C.14.1.4.1 Section 508 Compliance C.14.1.4.2 Training Development – Site Inspection C.14.1.4.3 Training Development – Installation (Haul and Install) C.14.1.4.4 Training Development – Maintenance C.14.1.4.5 Training Development – Deactivation C.14.1.4.6 Training Development – Commercial Park Expansion/Group Site – Site Inspection/Site Feasibility/Site Design C.14.1.4.7 Training Development – Commercial Park Expansion/Group Site – Construction C.14.1.4.8 Training Support

C.14.1.4.8.1 MHU Installation Training – Physical Installation (Small Business Haul and Install Contractors Only – General Use) C.14.1.4.8.2 MHU Deactivation Training (Small Business Maintenance and Deactivation Contractors Only

– General Use) 232

C.14.1.5 Pre‐Event Database Development C.14.1.5.1 Pre‐Event Database Development – License and Non‐Installation Requirements C.14.1.5.2 Pre‐Event Database Development – Transportation Requirements

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C.14.1.5.3 Pre‐Event Database Development – Potential Sub‐contractors C.14.1.5.4 Pre‐Event Database Development – Installation Requirements Database

C.14.1.5.4.1 Pre‐Event Database Development – Installation Requirements Database Development C.14.1.5.4.2 Pre‐Event Database Development – Installation Requirements Database Comparison C.14.1.5.4.3 Pre‐Event Database Development – Commercial Park Database C.14.1.5.4.4 Pre‐Event Database Development – Recreational Vehicle Park Database C.14.1.5.4.5 Pre‐Event Database Development – State Land Database C.14.1.5.4.6 Pre‐Event Database Development – Federal Land Database

C.14.1.5.5 Pre‐Event Database Development – Utility Provider Database C.14.1.5.5.1 Pre‐Event Database Development – Electrical Utility Provider Database C.14.1.5.5.2 Pre‐Event Database Development – Sewer Utility Provider Database C.14.1.5.5.3 Pre‐Event Database Development – Water Utility Provider Database C.14.1.5.5.4 Pre‐Event Database Development – Frost Line Database

C.14.2 Determination of Security Requirements C.14.2.1 Background Investigations

C.14.2.1.1 Low Risk without Information System Access C.14.2.1.2 Low Risk with Information System Access C.14.2.1.3 Moderate Risk C.14.2.1.4 High Risk

C.14.2.2 Background Investigation Process C.14.2.2.1 Continued Eligibility and Reinvestigation C.14.2.2.2 Exclusion by Contracting Officer

C.14.2.2.2.1 Contracting Officer’s Exclusion C.14.2.3 Facility Access

C.14.3 After Action Report

C.14.4 MHU Fire Sprinkler System C.14.4.1 Requirements

C.14.4.1.1 General

C.14.5 Event Specific Site Safety and Health Plan C.14.5.1 Commercial Park Expansion, Group Site Construction and Difficult Single Unit Installation Site Safety and Health Plans

C.15 CONTRACTOR FIELD HOUSING

C.15.1 Contractor Field Housing Life Cycle Phases C.15.1.1 Contractor Field Housing Initiation

C.15.1.1.1 Contractor Field Housing Initiation – Design C.15.1.1.1.1 Ablution C.15.1.1.1.2 Waste Water C.15.1.1.1.3 Solid Waste Collection and Disposal (Dumpsters)

C.15.1.1.2 Contractor Field Housing Initiation – Mobilization C.15.1.1.2.1 Site Preparation C.15.1.1.2.2 Mobilization Schedule

C.15.1.2 Contractor Field Housing Operation C.15.1.2.1 Operation Schedule

C.15.1.3 Contractor Field Housing Demobilization

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C.15.1.3.1 Demobilization Schedule

C.15.2 Contractor Field Housing Land Lease

C.15.3 Contractor Field Housing Safety

C.16 FEES FOR WORKING ON TRIBAL LAND

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Table of Revisions

Version Date Revision AA 6/30/2017 Initial Solicitation AB 8/18/2017 Responses to Questions and

General Clean-up AC 11/27/2017 Additional Clean-up

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SECTION C - DESCRIPTION/SPECIFICATIONS/PERFORMANCE

WORK STATEMENT

Section C.0 Version Control/Version Definition

During the life of this contract, FEMA anticipates that there may be changes in requirements. To ensure that government staff and contractors are aware of the most current version and so that all concerned will be able to identify which version is more recent the following version identification will be implemented.

The version identifier will use a two letter designation. The first letter identifies the major revision the second letter identifies a minor revision. FEMA anticipates that during the life of a contract only the minor revision will change. The version identifier is located in the footer located on each page.

The initial version of Log HOUSE is identified with the major revision designator of A. The minor version identified is A. If a minor revision is made the minor designation will change to B.

This version of this requirement is designated:

AC

Any changes made to these requirements will be designated as follows:

AB for the first change AC for the second change Etc.

Section C.1 General Management and Administration

C.1.1 SCOPE

The contractor shall furnish all management, supervision, personnel, equipment, materials, transportation, and supplies necessary to perform services within the Contiguous United States (CONUS) as defined by this Performance Work Statement (PWS) for the Federal Emergency Management Agency (FEMA). In addition to FEMA’s Stafford Act authorities this contract may be used for any additional work approved by FEMA including missions funded through the Economy Act and/ other appropriate funding transfer documents.

C.1.1.1 Contract Type

The Logistics Housing Operations Unit Installation, Maintenance and Deactivation (LOGHOUSE) Contracts are a hybrid (firm fixed prices and time and materials) that includes services and construction. Section C contains the areas of work that will be identified specifically as either services or construction. Some parts of Section C may be applicable to both services and construction. All other sections of the contract that are applicable to the identified parts of

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Section C shall have the appropriate terms, conditions and clauses applicable. The parts of Section C that are construction include:

Section C.2.4.2 Staging Area Feasibility, Improvement, Design, and Construction;

Section C.4.5 Semi-Permanent/Permanent Construction;

Section C.7 Commercial Park Expansion Feasibility, Design and Construction; and, Section C.8 Group Site Feasibility, Design and Construction.

The remainder of Section C contain work that are services unless it specifically relates to Section C.2.4.2, Section C.4.5, Section C.7 or Section C.8.

The majority of the CLINs are Fixed Price with negotiation occurring when enough information is available. Non-Fixed Price CLINs are for reimbursement of actual expenses incurred imposed by an outside source such as a local government or utility provider. The expenses identified as being reimbursable will be reimbursed at the actual expenses incurred without fees; general and administrative expenses or other overhead or burdened rate.

C.1.2 Mission

FEMA is authorized to provide disaster assistance to individuals and households for emergencies, major disasters, and Incidents of National Significance under the Robert T.

Stafford Disaster Relief and Emergency Assistance Act, as amended and Related Authorities.

Per that authorization, this PWS applies for the Federal Disaster declaration that includes Individual Assistance referenced in Manufactured Housing Unit Mission Service Contract Operational Performance Expectations (MHUM SCOPE) (See Section J, Attachment J.1). In addition there will be a version of the MHUM SCOPE that is titled Permanent Manufactured Housing Unit Mission Service Contract Operational Performance Expectations (PMHUM SCOPE) (See Section J, Attachment J.29). The MHUM or PMHUM SCOPE is a snapshot of a Manufactured Housing Unit (MHU) mission as it is known at the time that FEMA requests contractors submit proposals for a task order. The complete mission parameters are not known at the start of an MHU mission as the needs of the disaster survivors cannot be fully assessed.

Changes to the MHU mission will occur throughout the duration of the mission. Changes can include: additional counties being added to the disaster declaration; the mix of private, commercial and group site MHU installations; and the length of the mission. For the rest of this contract the term MHUM SCOPE shall be used to represent both the MHUM SCOPE and the PMHUM SCOPE for whichever is appropriate for the mission being proposed.

C.1.2.1 Mission Location

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The center point of operation is the FEMA/Joint Field Office (JFO)/Area Field Office (AFO), which will be the initial reporting office for the housing mission. The location of the JFO/AFO is included in the MHUM SCOPE.

C.1.2.2 Mission Description

The contractor shall support the Government’s Manufactured Housing Unit mission. The mission may include: the transportation of MHUs from a Manufactured Housing Storage Site (MHSS) to a FEMA forward Manufactured Housing Staging Area (MHSA); the construction, operation of and/or staffing of a staging area; the transportation of MHUs to be installed on private sites, commercial sites, FEMA developed groups sites, and/or other alternate sites; installation and maintenance of the MHUs; and deactivation and transportation of used/unneeded MHUs to a FEMA designated storage site or other locations specified by FEMA.

C.1.3 Phases of Operation/Required Availability

C.1.3.1 Phases of Operation

MHU mission task orders issued under this contract shall be awarded for a fixed period of time.

All MHU missions regardless of the mission’s length shall have three phases:

Phase- In

Operational Period

Phase- Out

Phase-In is defined as the time between task order award and the first contractor’s arrival at the JFO to prepare the location for the time they are required to perform the first work order. The Operational Period is defined as the timeframe where the contractor performs activities that assist FEMA in the Agency’s MHU mission. Phase-Out is defined as the end of a mission when the contractor has completed the mission and depart the Area of Operation.

C.1.3.2 Required Availability

Required availability is defined as the contractor having adequate and appropriate staff that is able to perform each of the requirements of the applicable sections of the contract. If the contractor chooses to have staff available earlier, all expenses associated with that early deployment will be borne by the contractor. Time extension requests or delays in arrival must be approved in advance, in writing, by the CO. (See Section J, Attachment J.28)

C.1.4 Performance Clock/Calendar Day

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The calendar day a work order is issued is day zero. Any day where a task can be worked for at least half (1/2) the hours available to work the task for that day shall be counted as a work day.

NOTE: The receipt of this deliverable is determined by the COR’s timestamp either electronic or physical.

C.1.4.1 Stopping the Clock

Stopping the clock will be used as part of the calculations for contractor performance as defined in Section E. Stopping the clock is a request from the contractor to the Government to turn the performance clock off for delays that are outside of the contractor’s control Due to the nature of the work, circumstances may occur, beyond the contractor’s control, which will hinder the completion of a work order within the timeframe required. Examples of stopping the clock include waiting for the local utility to provide electricity or waiting for the local Authority Having Jurisdiction (AHJ) to provide a required permit. When such issues are encountered, the contractor may request that the time performance clock be stopped until such time as the issue is no longer a factor. In order to accommodate a clock stop request, the contractor shall make such request in writing (either hard copy or email) to the COR to include the work order number, the type of work order, the reason to stop the clock, and the anticipated length of the clock stop. If there are known pre-defined issues that would hinder the completion of a work order within the timeframe required, the contractor may request a modification to the task order in advance for the time performance clock to be stopped for these issues should they occur. Once the COR approves the clock stop, the time lapse during the clock stop may not count against the contractor’s performance requirement for the deliverable.

When the issue required a clock stop has been resolved, the contractor shall notify the COR, in writing, and request that the clock be restarted. Clock stops are at the discretion of the COR. If the COR makes this determination notification documented in writing to the contractor and the Contracting Officer. If clock stop system is abused (excessive, unwarranted or improper usage), the COR may determine that there will be no additional clock stops during the period of performance for the subject task order or the subject work order.

C.1.5 Projected Workload

The projected workload and relevant sections of the PWS for a task order are provided in the MHUM SCOPE (See Section J, Attachments J.1). Required services may include: the transportation of MHUs from the Manufactured Housing Storage Site (MHSS) to the Manufactured Housing Staging Area (MHSA); the construction, improvement, operation and/or staffing of a staging area; the transportation of MHUs to private sites, commercial sites, FEMA developed group sites, and/or other alternate sites; installation and maintenance of the MHUs; and

C-17 deactivation and transportation of used/unneeded MHUs to a FEMA designated storage site or other location specified by FEMA.

Expected timelines and operational requirements for the provision of services specified by the MHUM SCOPE (See Section J, Attachment J.1) and in this contract are included in this PWS and Section F: Deliveries or Performance. However, the contractor is responsible for supporting any Government changes to the contract schedule. The Government will attempt to provide the contractor with advanced notice of any changes to the schedule in writing; however, due to the mission the Government may not be able to provide said notice.

C.1.6 Contractor Furnished Property

C.1.6.1 Contractor Furnished Property – JFO

The contractor shall be responsible for providing all facilities, office equipment, and materials which are not provided as Government Furnished Equipment (GFE), as necessary to fulfill the requirements of the contract. This includes any collateral equipment, such as calculators, computers not connected to the FEMA network server, copy machines, and consumable and general office supplies.

C.1.6.2 Contractor Furnished Property – Contractor Field Office

If required by FEMA, and approved in writing by the CO, the contractor shall establish a field office within the disaster area of operation, if space is limited or unavailable for the contractor at the Joint Field Office. Prior to establishing a field office, the contractor shall provide the COR with a complete list of items required to determine need and price reasonableness. Contractor furnished property includes the facility, office equipment, internet and telephone connections. Any increase to the initial list of items shall be approved in advance by the COR.

C.1.7 Contractor Minimum Qualifications

The contractor shall provide professional, courteous, and timely services, activities, and management to ensure that all work identified in this PWS is completed. This includes incorporating customer service into operations, where appropriate, as well as employing a flexible and transparent performance management system that includes performance measures of contractor staff, subcontractors, and other representatives. The contractor is responsible for providing personnel who can pass a background investigation, in accordance with Homeland Security Presidential Directive 12 (HSPD 12), for activities that require FEMA badges and/or access to FEMA facilities and equipment (i.e. computers, networks).

C.1.8 Performance Evaluation Meetings

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The contractor’s Field Task Order Manager shall meet with the CO or COR and other Government Personnel to review contractor performance. Conversely, the contractor may request performance evaluation meetings with the CO/COR when he or she believes such a meeting is necessary. The contractor shall prepare written minutes of any such meeting and minutes shall be recorded in the contract file and signed by the Contractor’s Field Task Order Manager and the CO or COR.

C.1.9 Electronic Data Interchange

The contractor may be tasked to provide support for capturing, consolidating, and transferring information to update FEMA’s Housing Operations Management Enterprise System (HOMES).

All Contractor staff requiring access to HOMES (or its successor program or other programs adopted by FEMA) and other Government computer systems must pass a background investigation and be able to obtain a security badge, in accordance with Homeland Security Presidential Directive 12 (HSPD 12). Other items that the contractor shall provide to the government in electronic form are the appropriate deliverables as listed in Section F.

C.1.10 Contractor Roles and Responsibilities

The contractor roles and responsibilities are contingent on the services required specific to the disaster event. The categories of services required may include: MHU haul; MHU staging; MHU installation (including semi-permanent/permanent installation); MHU maintenance; MHU deactivation, group site construction, group site maintenance and commercial site expansion. The required services and projected workload are specified in the MHUM SCOPE (See Section J, Attachment J.1). Roles and responsibilities for each of these categories are listed below.

C.1.10.1 General Roles and Responsibilities

1. Provide all materials, labor, tools, equipment, and services necessary for the work performed pursuant to this PWS.

2. Obtain and provide appropriately licensed staff and/or subcontractors, where required, to perform the work provided for in this PWS. This includes, for example, haulers, drivers, installation laborers, carpenters, electricians, plumbers, pest control specialists, construction workers, engineers, fence installers, pavers and/or appliance technicians (and other disciplines not listed here), as needed, for the performance of the work outlined herein. Work is to be performed in accordance with all Federal, state, and local laws, rules and regulations or of any other legitimate political subdivision or authority having jurisdiction where the work is being performed. Full and Open Awardees may, but are not required to, use Small Business Set Aside Awardees as subcontractors.

3. Prepare and submit a subcontracting plan providing, at a minimum, company name, role within the contractor’s work plan. Full and Open Offerors shall include small business type

C-19 and estimated dollar value of the work allocated to each small business type. Contractors are encouraged to use local subcontractors to the maximum extent possible. This subcontracting plan is required to be provided to the COR within the timeframe specified in Section F: Deliveries or Performance, Section F.6, Area #1, #11 and #53.

4. Actively coordinate with the FEMA COR or designee and notify COR or designee immediately of any potential constraints regarding any of the work provided for in this

PWS

5. Ensure that contractor staff display appropriate identification at all times while in the field and during interactions with applicants.

6. Perform work and task order activities on time. Ensure contractor performance meets the requirements outlined in this PWS and Section F: Deliveries or Performance.

7. Account for, track, and maintain all GFE. Provide a report to the COR on GFE disposition and status as specified in Section F: Deliveries or Performance, Section F.6, Area #35.

8. Dispose of all waste associated with any work performed pursuant to this PWS in compliance with all Federal, State, and local laws, regulations, and rules. This includes, but is not limited to, construction debris, any MHU/Park Model (PM) /Travel Trailer (TT) contents designated for disposal, as well as spent fuels, batteries, refrigerants, tires, etc.

Under no circumstances will tires and other hazardous materials be stored on FEMA group sites or other sites occupied by disaster survivors (the exception are tires for the housing unit which typically remain attached to the housing unit but can, if required for installation, be stored under the housing unit). The contractor shall pay any fees associated with the removal and disposal of any waste, including hazardous or special waste, generated by the contractor.

9. Contractor Safety:

a. The contractor shall furnish all required safety equipment and/or clothing, which may be required for personnel as mandated by Federal, State, and local code, whichever is more stringent. This will include maintaining a safe working environment for the contractor’s employees, unit occupants, FEMA staff, other contractors and the general public. At no time will the contractor leave unattended or otherwise unprotected, any excavation or safety hazard that might cause injury to persons.

b. The contractor shall comply with the Department of Labor and the Occupational Safety and Health Administration (OSHA) safety regulations, U.S. Army Corps of Engineers Safety Manual EM 385-1-1 rules and requirements, as well as any other Federal, state, county and local laws, codes and ordinances, whichever is more stringent. OSHA regulations can be found on the internet at https://www.osha.gov/law-regs.html. The current U.S. Army Corps of Engineers

C-20 manual can be found on the internet at-http://publications.usace.army.mil/publications/eng-manuals/.

c. The contractor is responsible for keeping their employees safe and for developing policies and procedures for notifying FEMA of a potential security or safety issue.

The contractor shall contact the COR if there are security or safety issues. FEMA will notify the contractor if/when the contractor can return to the location at issue.

10. Provide reports, as defined by Section F: Deliveries or Performance and by the COR.

Ensure that all reports meet the information needs specified by Section F: Deliveries or Performance and any additional information requested by the COR. Maintain accurate records and provide all documents as required in the contract, specifically as defined in Section F: Deliveries or Performance.

11. Assume responsibility for confirming the accuracy of information provided by FEMA to the contractor as part of mission planning (e.g., installation requirements, locations of commercial parks, etc.).

12. Responsible for providing appropriate and required bonds for construction tasks (when notified in advance by the CO). Note: MHU installation is specifically excluded from the requirements of construction bonds in that they are performed under the Service Contract Act.

C.1.10.2 Transport Roles and Responsibilities

1. Perform transportation as specified in this PWS and complete all deliverables or performance as specified in Section F: Deliveries or Performance.

2. Transport MHUs from pickup locations designated by FEMA to delivery locations designated by FEMA without causing any damage to the unit. The contractor’s transportation work may be to, from, and/or between Manufactured Housing Storage Sites (MHSS); installation addresses; Manufactured Housing Staging Areas (MHSA);

manufacturer’s facilities; or other locations.

3. Hauling locations and other transportation services are specified in: MHUM SCOPE (See Section J, Attachment J.1) or specified by the COR in a work order.

4. Damages to the MHU during transport are the responsibility of the contractor. Repairs determined by the COR not to be the responsibility of the contractor that occur during transportation will be as directed and authorized by the COR or CO. The contractor may provide the COR with information that could allow the COR to make a determination of responsibility. The COR’s determination of responsibility shall be final. Repairs shall be carried out within three (3) business days of the COR’s decision as authorized by the CO.

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5. Obtain all permits and licenses for transport, as required. The expenses incurred for the licenses and/or permits will be reimbursed by the Government if receipts documenting the expense are provided to the COR.

C.1.10.3 Staging Roles and Responsibilities

1. Create a staging area through construction or property improvement if directed by: MHUM SCOPE (See Section J, Attachment J.1) and/or the COR through a work order. Details regarding the location of the staging area are specified in the requirements document (MHUM SCOPE or Work Order).

2. Staff and operate a staging area if directed by: MHUM SCOPE (See Section J, Attachment J.1) and/or the COR. Details regarding the location of the staging area are specified in the

MHUM SCOPE.

3. Receive MHUs from FEMA or FEMA’s designee.

4. Maintain the MHUs in the condition that they were transferred, or make authorized repairs to the MHU as necessary or as directed by the COR with written authorization from the

CO.

C.1.10.4 Temporary Install Roles and Responsibilities

1. Perform site inspections as specified in this PWS and complete all deliverables or performance as specified in Section F: Deliveries or Performance.

2. Obtain all bonds (as applicable) and permits required for MHU installation. The expenses incurred for the bond and/or permit will be reimbursed by the Government if receipts documenting the expense are provided to the CO/COR.

3. Coordinate efforts with all Government entities as required by Federal, State, and local laws and regulations.

4. Obtain the landowners authorization for access to private sites (using FEMA’s “Right of Entry” (ROE) form). The ROE form (Section J, Attachment J.41) will be signed by the landowner prior to the contractor conducting a site inspection. The contractor shall conduct site inspections as directed by the COR within the timeframes specified in this PWS and as described in Section F: Deliveries or Performance.

5. Install MHUs in accordance with the specifications in this PWS and as specified in Section F: Deliveries or Performance.

6. Work in conjunction with FEMA staff in assessing potential locations for group sites/commercial park expansions.

7. When the MHU is equipped with a residential fire sprinkler system ensure that the residential fire sprinkler system is installed and properly functioning in accordance with

C-22 the MHU Fire Sprinkler System Installation, Test, Maintenance, Repair and Deactivation Guide (applies to all installation locations include private sites, commercial sites, group sites and semi-permanent/permanent installations) (Section J, Attachment J. 38). The contractor shall also ensure proper installation of the RFSS and TPS in accordance with the applicable manual of the TPS vendor-specific manuals, which include the Darley FMTPS002 Manual (Section J, Attachment J.59), the GEM 2 General TPS Manual (Section J, Attachment J.60) and the General Air New Alarm Bar Installation Addendum (Section J, Attachment J.61), and the GEN 2 TALCO TPS Manual (Section J, Attachment J. 62). FEMA will provide the current guides; however, it is the contractor’s responsibility to ensure that they are using the most current version, which is included in each TPS.

8. Ensure that there is space available for the installation of the external residential fire sprinkler system’s tank and pump system (TPS) and that the tank and pump system is installed and operating properly in accordance with MHU Fire Sprinkler System Installation, Test, Maintenance, Repair and Deactivation Guide (Section J, Attachment J.38). The contractor shall also ensure proper installation of the RFSS and TPS in accordance with the applicable manual of the TPS vendor-specific manuals, which include the Darley FMTPS002 Manual (Section J, Attachment J.59), the GEM 2 General TPS Manual (Section J, Attachment J.60) and the General Air New Alarm Bar Installation Addendum (Section J, Attachment J.61), and the GEN 2 TALCO TPS Manual (Section J, Attachment J. 62). FEMA will provide the current guides; however, it is the contractor’s responsibility to ensure that they are using the most current version, which is included in each TPS.

9. Ensure that the key that opens the water heater closet, works the lock on the TPS interlock, and accesses the TPS is either maintained by the contractor for maintenance, turned over to the maintenance contractor, or turned over to FEMA.

10. FEMA may purchase MHUs from a retail source in order to expedite installation of temporary housing or to augment FEMAs MHU inventory. OTLs may have different installation requirements than FEMA MHUs (electrical junction box, water connections, blocking requirements, etc.). Prior to deploying an OTL for installation, the contractor shall provide a fixed price for each installation. OTLs will not require a TPS.

C.1.10.5 Permanent Install Roles and Responsibilities

1. Perform all items in C.1.10.4 (as applicable), in addition to the items below (as applicable).

2. Perform area-wide and site-specific inspections and/or assessments as specified in this PWS and complete all deliverables or performance as specified in Section F: Deliveries or Performance.

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3. Coordinate efforts with all Government entities as required by Federal, State, and local laws and regulations.

4. The categories of services required may include: Site Preparation, Road Preparation, Construction of Septic System, Connecting Water with Rural Water when Feasible or - as an alternative - Drilling Wells, MHU haul; Existing Damaged Dwelling Materials Removal, Property Preparation for Hauling & Installation, Permanent MHU installation;

and private sites in preparation for permanent installations as directed by the COR with written authorization from the CO.

5. In general, HUD regulations and current International Building Code (IBC) and/or current International Residential Code (IRC) shall be utilized as applicable.

6. If work is to be conducted on a Native American Reservation, the following provisions shall apply:

a. All employees of the FEMA contractor are required to attend a Cultural Awareness / Archaeological Site / Traditional Use Properties Identification training and orientation prior to beginning work at the Reservation. The contractor project management and quality control staff shall also be required to attend Environmental Awareness training and orientation prior to beginning work at the Reservation. These awareness trainings and orientations are applicable across and throughout the Reservation, and at each Reservation property in accordance with the Tribal Historic Preservation Office (THPO) (or equivalent) for sacred sites, traditional cultural properties, traditional use properties, archeological sites, historic Tribal sites, unmarked burial sites, and medicine plants.

b. The Tribal Employment Rights Office (TERO) (or equivalent) ordinances and regulations apply to contractors working for FEMA on the reservation. TERO ordinances/regulations may be applicable to the contractor performance of the hauling and installation mission for: TERO core-crew employment preference, fees and penalties, reporting, compliance planning and surveillance, hiring.

c. Compliance with THPO requirements shall be included in the contractor’s quality control plan and field process(es) as applicable.

d. Tribal ordinances and regulations may limit all non-tribal personnel on the reservation for contract work during evening/night, or other specific hours. The contractor is responsible to follow the ordinances and regulations on the reservation as they apply to TERO and notify the COR in writing immediately.

e. Use Local subcontractors to the maximum extent practicable as applicable to the TERO. Work done on Tribal Land is subject to TERO rules and procedures. The contractor must contact the TERO office prior to initiating work.

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C.1.10.6 Maintenance Roles and Responsibilities

1. Perform MHU maintenance as specified in this PWS and as specified in Section F:

Deliveries or Performance.

2. The contractor will not be required to make service calls for issues that occupants are generally responsible for such as changing light bulbs, maid service, washing windows, changing curtains, and changing linen for occupied units, etc. However, lock out service is a maintenance responsibility of the contract.

3. Provide and perform maintenance activities for a base period specified in the MHUM SCOPE (See Section J, Attachment J.1). These services may be extended under additional task orders or extensions by the Government.

4. Ensure the proper maintenance of the Residential Fire Sprinkler System and the External Tank and Pump System in accordance with MHU Fire Sprinkler System Installation, Test, Maintenance, Repair and Deactivation Guide (Section J, Attachment J.38) and the TPS Monthly Maintenance Checklist (Section J, Attachment J. 58). The contractor shall also ensure proper maintenance of the RFSS and TPS in accordance with the applicable manual of the TPS vendor-specific manuals, which include the Darley FMTPS002 Manual (Section J, Attachment J.59), the GEM 2 General TPS Manual (Section J, Attachment J.60) and the General Air New Alarm Bar Installation Addendum (Section J, Attachment J.61), and the GEN 2 TALCO TPS Manual (Section J, Attachment J. 62).

FEMA will provide the current guides; however, it is the contractor’s responsibility to ensure that they are using the most current version, which is included in each TPS.

C.1.10.7 Deactivation Roles and Responsibilities

1. Perform MHU deactivation as specified in this PWS and as specified in Section F:

Deliveries or Performance.

2. Obtain all bonds (as applicable) and permits required for unit deactivation. Fees will be reimbursed at actual expense by the Government if receipts documenting the expense are provided to the COR.

3. Take possession of and remove all material used to install the MHU.

4. Transport the MHU to a destination as directed by the COR.

5. Ensure that, during the removal of the MHU and upon the completion of the removal of the MHU that the site is safe and secure.

6. Properly deactivate the Residential Fire Sprinkler System and the External Tank and Pump System in accordance with MHU Fire Sprinkler System Installation, Test, Maintenance, Repair and Deactivation Guide (Section J, Attachment J.38). The contractor shall also ensure proper deactivation of the RFSS and TPS in accordance with

C-25 the applicable manual of the TPS vendor-specific manuals, which include the Darley FMTPS002 Manual (Section J, Attachment J.59), the GEM 2 General TPS Manual (Section J, Attachment J.60) and the General Air New Alarm Bar Installation Addendum (Section J, Attachment J.61), and the GEN 2 TALCO TPS Manual (Section J, Attachment J. 62). FEMA will provide the current guides; however, it is the contractor’s responsibility to ensure that they are using the most current version, which is included in each TPS. Recover the External Tank and Pump System so that it can be reused by FEMA if instructed by the COR.

C.1.10.8 Commercial Park Expansion Roles and Responsibilities

1. Perform commercial park expansion as specified in this PWS and as specified in Section F: Deliveries or Performance.

2. Provide…