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Appendix 3

Administrative and Other Professional Support

Chief of Staff (Administrative and Other Professional Support) Functional Annex

Dated: 29 Jan 2008

General Information – Administrative and Other Professional Support.

The Chief of Staff of the Missile Defense Agency (MDA) provides executive support to the MDA Director, Deputy Director, and Executive Director; on-call executive support to other MDA senior leaders; directs and monitors implementation of decisions and executive actions/plans; and establishes and manages MDA administrative procedures. The support provided by contractor personnel includes executive support services, general office administrative services, protocol and event management support, day-to-day operational support to the MDA Command Group including graphic communication support via the Director’s Action Group and Visual Information Production Center, and historical support services. The MDA Chief of Staff is responsible for the functional matrix management of office administrative services to all MDA organizations at all locations; supervises the MDA Historian, Chief of Protocol, Chief of Executive Services and Deputy Chiefs of Staff.

The Chief Of Staff provides organized administrative procedures and policies covering correspondence and briefing preparation, tracking of taskings, scheduling, and other administrative procedures required to ensure the orderly flow of information throughout the MDA. Procedures for notification and protection of personnel in case of an emergency are implemented by the Chief of Staff. The Director’s Action Group, through the MDA Chief Of Staff, is responsible for day-to-day operational support and external communication support and analysis to the MDA Director and Command Group and general graphic arts and reproduction support MDA-wide.

The MDA History Office is responsible for the official history of America’s ballistic missile defense (BMD) program. The selected contractor must provide the MDA with capabilities to review, assess, coordinate, edit, store and process all BMD-related documents that contain information of historical significance so that a complete and thorough history of the MDA’s contribution to BMD can be written and maintained.

The MiDAESS contract services support contracts are the vehicles the Chief of Staff uses to obtain expertise for the above support areas. Task orders awarded under one or more of these contracts delineate specific task instructions and project requirements. The functional areas are organized as:

· Area 1: Executive Services, Office Administrative Services, Director’s Action Group and Visual Information Production Center (Referred to in this annex as Administrative and Other Professional Support)

· Area 2: Historian

This annex includes the Statement of Work and general information for each of these areas.

In October 2007, the MDA awarded a small business contract for Protocol and Event Management services. We do not anticipate a competition under MiDAESS for these services at this time.

Area 1 Administrative and Other Professional Support 1.A. General Information - (Area 1) Administrative and Other Professional Support.

Reserved.

1.B. Statement of Work - (Area 1) Administrative and Other Professional Support.

Para.
Statement of Work

Administrative and Other Professional Support

1.0
Provide executive services support to the MDA Command Group, Deputies, BMDS Element Program Directors and other designated Staff Directors
1.1
Assist the Chief of Staff in executing the operations of the MDA Command Group, which is defined as the Director, the Deputy Director and the Executive Director and their personal staffs.

Draft, review, and edit all executive correspondence routed through the Chief of Staff’s Executive Services office for Command Group and Deputy action; monitor and track Command Group taskers, prepare Command Group briefing materials, track and construct read-ahead packages, coordinate and support briefings in the Director’s Secure Conference Room; provide executive support in the absence of Command Group executive assistants

1.2
Manage an electronic and paper staff action tracking system and action officer training program; track and administer policies; support implementation of the Federal Advisory Committee Act (FACA) via the Missile Defense Advisory Committee (MDAC), including secretariat support to the MDAC and compliance with all FACA requirements; provide executive secretariat support to the award selection committees.
1.3
Support the Chief of Staff in managing an administrative internal controls program, community outreach program, execution of All Hands meetings, command group records management, internal workforce communications and announcements, serving as a classified courier, serving as the office move coordinator.
1.4
Perform special projects, draft material, and prepare briefings
1.5
Provide dedicated secretariat support to executive management boards. Propose agenda items, organize meetings, draft, coordinate and publish minutes. Review, analyze, and exercise quality and content control on material for presentation at executive forums and to the Director, including formats, standards, and timelines. Support full life cycle action tracking and decision dissemination for executive forums. Coordinate closely with the Director’s Action Group, corporate boards, and other staff elements as required
1.6
Assist the Chief of Staff in overseeing emergency notification phone tree system and Block Captain (workforce protection and building evacuation) programs and related activities; maintain administrative and logistical cognizance over an emergency contact phone system; maintain administrative and logistical cognizance over the Block Captain program, ensuring Block Captains at all geographic locations are properly trained; maintain administrative oversight of an emergency escape mask program, ensuring MDA-wide compliance with Department of Defense requirements, until such time as the program is transitioned to a property management program.
2.0
Provide direct support executive assistants (secretaries dedicated to support a General or Flag Officer/Senior Executive Service individual) and general support administrative assistants (secretaries dedicated to supporting an organization, including both the senior supervisor and a certain number of personnel)
2.1
Provide office administrative support to include: document preparation, review and edit; maintenance of long- and short-term calendars to include their coordination, both internally and among the various organizational elements within MDA; tracking and quality control of staff packages; scheduling, organizing, coordinating and facilitating meetings and conferences; coordinating international and national travel and supporting travel budget development; assessing administrative processes and activities and proposing actions to increase efficiency; and performing other direct support as required
2.2
Provide receptionist support to the MDA Command Suite, including telephone support, visitor control and escort, limited administrative support and other office support as required
2.3
Support development and implementation of training programs to ensure the availability of a viable MDA administrative support force that is knowledgeable and proficient in the latest administrative support procedures and information management processes
3.0
Support the Director’s Action Group in providing strategic planning support to the MDA Command Group
3.1
Perform multi-discipline, multi-functional research, analyses and special studies, as required, to support alternative missile defense future plans, as the basis for defining alternative program approaches. This includes, but is not limited to, studies of emerging threats, geo-political trends, and trends in warfare and military organizational constructs. Coordinate with internal offices, as well as with Combatant Commander staffs, in the development of proposed alternative program, budget, acquisition and combat support strategies and plans.
3.2
Identify and track emerging global trends and frame new arguments and positions to support the Missile Defense Strategic Intent
4.0
Support the Director’s Action Group in providing strategic communication and direct programmatic support to the MDA Command Group
4.1
Provide research and analysis in support of Director-level events, both internal and external
4.2
Prepare speeches, remarks, position papers, and briefings for senior leadership
4.3
Coordinate and de-conflict all Director meetings, briefings, travel, external events and ceremonies to ensure synchronization.
4.4
Provide Strategic Support Teams to support designated MDA 2-letter organizations with technical and analytic support in briefing and presentation development; photographic capability;
5.0
Operate the Visual Information Production Center. Provide Director-level briefing support and graphic art support MDA-wide, analyzing and interpreting requirements and ensuring consistency of graphical message; ensure archiving of material and availability to MDA via electronic means
5.1
Provide Director-level technical and analytic support for on-site briefing and presentation development, interpreting requirements and ensuring consistency of graphical message, to include graphics, and integrating existing video footage; oversee the MDA Visual Information Production Center to provide publication support, multimedia/hardcopy production and archiving
5.2
Maintain an automated archival database to ensure control, rapid identification and retrieval of briefing and presentation materials, in accordance with government records management policies and requirements. Ensure compliance with government standards and requirements for Disaster Recovery/Continuity of Operations
5.3
Provide MDA-wide graphic art support:

· Produce briefings and presentation materials, posters, agendas, brochures, logos, business cards and other assigned products

· Maintain quality control over all products

· Populate the graphic arts archival database

· Provide hard copy production support

· Receive day-to-day oversight of Visual Information Production Center requirements from the Director’s Action Group graphic artist lead employee

5.4
Provide photographic support for official requirements in conjunction with award ceremonies, retirements, visits of foreign or U.S. dignitaries and other designated events
5.5
Assist in maintaining and updating the MDA Internet site
6.0
Produce and edit video productions and multimedia presentations addressing various MDA programs and exercises
6.1
Provide script writing, soundtrack selection, editing, and production in a variety of formats to include high-definition television (HDTV)
6.2
Produce original materials in classified spaces, resulting in unclassified footage in HDTV format
6.3
Coordinate video transmission, download and upload capabilities to ensure rapid turnaround of mission critical test footage for analysis, processing and release to appropriate media representatives

1.C. Estimated Man-year Equivalents (MYEs)/Performance Locations - (Area 1) Administrative and Other Professional Support.

The charts below show total MYEs, by location, in October 2008 and October 2010 for each support area. Additionally, a chart also depicts a sample skill mix for each support area. Some workforce will shift locale between now and FY2011 because of the Base Realignment and Closure (BRAC). The largest impact is movement of personnel from the Navy Annex in the National Capitol Region (NCR) to Huntsville, AL. We will have a Government leadership team within the NCR residing in Ft. Belvoir, VA when construction of facilities is complete. Contractor employees will provide the majority of the Executive Services and Director’s Action Group/VIPC support to that team. Office Administrative Services and Graphics Services are required at all MDA locations.

Executive Services SOW 1.0 MYEs by Location with Anticipated BRAC Adjustments

Location
October 2008
October 2010
National Capitol Region (NCR)
15
10
Huntsville, AL
13
18
Total MYEs
28
28

Sample Skill Mix*

Category
Yrs Experience
# MYEs
Senior Program Analyst
15-20
1
Executive Office Administrator/Program Analyst
10-15
27

* Position/skill category descriptions and/or definitions have not been provided.

Office Administrative Services SOW 2.0 MYEs by Location with Anticipated BRAC Adjustments

Location
October 2008
October 2010
National Capitol Region (NCR)
59
11
Huntsville, AL
110
154
Dahlgren, VA
0
38
Colorado Springs, CO
6
16
Albuquerque, NM
5
5
Los Angeles, CA
5
5
Other (AK, )
5
5
Total MYEs
190
234
Category
Experience
# MYEs
Senior Administrative Assistant
Sr-level
10
Administrative Assistant
Mid-level
176
Receptionist
Mid-level
4

Director’s Action Group SOW 3.0 – 4.0 MYEs by Location with Anticipated BRAC Adjustments

Location
October 2008
October 2010
National Capitol Region (NCR)
9
9
Total MYEs
9
9
Category
Years Experience
# MYEs
Senior Program Analyst
20-25
7
Speechwriter
10-15
2

VIPC SOW 5.0 - 6.0

MYEs by Location with Anticipated BRAC Adjustments

Location
October 2008
October 2010
National Capitol Region (NCR)
22
4-6
Huntsville, AL
8
26
Dahlgren, VA
0
2
Colorado Springs, CO
7
7
Total MYEs
37
39
Category
# MYEs
Senior Graphic Artist
4
Graphic Artist
30
Video Producer
3

1.D. Deliverables/General Work Products – (Area 1) Administrative and Other Professional Support.

· Transition Plan

· Management Plan

· Monthly Status Reports to include statistics on executive service and administrative actions completed

· Funds and Labor Hour Expenditure Reports

· Drafts of Executive-level decision memoranda and guidance letters

· Presentation and Briefing Materials

· Technical Reports, Studies, Policies, and Guides

· MDA Emergency Escape Mask Inventory Records

· Technical Reports, Studies, Speeches

· Brochures, Flyers, other graphic arts products

This Draft RFP provides Contract Data Requirements List (CDRL) submittals common to all MiDAESS contracts. Specialized or tailored CDRL items will be included in final requests for proposal (RFPs) for each functional annex/area.

1.E. Anticipated Contract Awards - (Area 1) Administrative and Other Professional Support.

We anticipate the award of two or more small business set-aside contracts to provide Executive Services, Office Administrative Services, Director’s Action Group and VIPC services. The selected contractors must be capable of performing all of the tasks at all of the locations listed in this annex.

We will not award all MYEs with the first set of task orders. Rather, we will determine the number of MYEs awarded with the first set of task orders based upon on-going manpower reviews and an analysis of existing contracts transitioning into the MiDAESS program. The final RFP will identify the MYEs to be awarded.

We will award a near equal share of available MYEs via the first set of task orders to all contract recipients. We will award subsequent task orders based on evaluation criteria such as cost and ongoing performance as explained in this Draft Request for Proposal (DRFP), the final RFP and contract for Administrative and Other Professional Support and subsequent task order specific RFPs.

1.F. Small Business - (Area 1) Administrative and Other Professional Support.

The applicable NAICS Code is 561110 and Size Standard is $6.5 million annual revenue for the tasks in the “Statement of Work—Administrative and Other Professional Support.”

1.G. Security Requirements - (Area 1) Administrative and Other Professional Support.

We require a minimum of a SECRET security clearance for all employees. We require a minimum of two TOP SECRET security clearances at contract award with at least 50% of the personnel eligible to obtain a TOP SECRET clearance and at least 15% eligible for Special Compartmented Information (SCI) clearances.

1.H. Travel Requirements - (Area 1) Administrative and Other Professional Support.

Executive services and office administrative contractor employees should expect to travel approximately 1 to 3% of their time to various locations for support to management off-site meetings and conferences. The MDA Director’s Action Group supports all facets of the Ballistic Missile Defense System. Employees should expect to travel approximately 10 to 15% of their time to various locations of management off-site meetings and conferences. Graphic Arts employees should expect limited, to no travel.

1.I. Government Furnished Information/Equipment/Support - (Area 1) Administrative and Other Professional Support.

· MDA will provide access to MDA facilities as required, including on-site work stations with computers and telephones

· Access to Planning, Programming, Budgeting, and Execution System (PPBES) information

· Government laptops and Blackberries may be provided on a need-justified basis

1.J. Unique Source Selection Criteria - (Area 1) Administrative and Other Professional Support.

The DRFP includes source selection criteria we will use for this solicitation.

The final RFP will include a Sample Problem specific to Administrative and Other Professional Support. Below is a sample problem representative of the problem you will see in the final RFP.

(Area 1) Administrative and Other Professional Support Sample Problem: The Chief of Staff of the Missile Defense Agency is responsible for providing quality, timely administrative support to all MDA organizations in all locations. While very often ‘behind the scenes,’ administrative support is nonetheless vital in supporting information flow up, down and across the MDA chain of command. This includes supporting very senior (flag/general officers and SES) staff members who have come to rely and depend upon their executive assistants to help them coordinate their daily tasks, meetings and travel. Because various organizations and offices within MDA have historically contracted for their own administrative support, there is some anxiety about ‘handing over’ control of administrative support to an outside organization. Describe how you would provide the range of administrative support tasks in different locations to varying levels of senior leaders. Pay particular attention to a transition plan that accounts for ensuring senior leaders are comfortable with their new executive assistant and there will be no time lost to significant training (the expectation is that executive assistants will hit the ground running, given the requirement to learn MDA processes and technology).

1.K. Organizational Conflict of Interest - (Area 1) Administrative and Other Professional Support.

The MDA Director relies on the Chief of Staff to provide unbiased analysis, judgment and recommendations for action. The potential for conflicts of interest, whether real or perceived, is significant for those prime and subcontractors providing support to the Chief of Staff and also providing support elsewhere in the Missile Defense Agency. Careful analysis of conflicts of interest must be accomplished by each offeror. We will allow both prime and subcontractors to accomplish this work only after the Contracting Officer approves a thorough and comprehensive mitigation plan that ensures your work remains independent of other program work. See Section H, Clause H-08, Organizational Conflicts of Interest (OCI) (January 2008), for additional guidance.

Area 2 – Historian Services 2.A. General Information – (Area 2) Historian Services.

Reserved.

2.B. Statement of Work – (Area 2) Historian Services.

Para.
Statement of Work

Historian Services

1.0
Conduct historical research of episodes in the history of the current BMD program and its precursors
1.1
Develop historical case files guided by the designation of topics by the MDA Historian. Recommend case file topics
1.2
Complete research, collect articles and documents, and create case files. Expect to establish about fifty to seventy-five case files each year.
1.3
Aid in executing historical products, including oral history interviews and written research projects. Research and prepare interview questions, Schedule interviews. Written products are to be accurate and complete as indicated by thorough documentation and footnoting of research
1.4
Support preparation of an annual narrative chronology to include preparing written entries. Ensure that all chronologies are in the proper format
2.0
Write and edit historical documents
2.1
Edit historical documents produced by the MDA Historian. Follow standard format and editing practice as established in the Chicago Manual of Style and Kate L. Trabian’s, A Manual for Writers
2.2
Follow appropriate government rules in searching out photographs and illustrations for historical studies and chronologies and prepare PowerPoint presentations
2.3
Prepare captions for photographs and illustrations and integrate them into documents
2.4
Follow established security and policy review procedures to see that selected written products are cleared for release to the public
2.5
Follow established government procedures to have historical studies printed and distributed
3.0
Transcribe and edit oral history interviews
3.1
Produce literal transcripts of approximately ten interviews per year. Edit to improve clarity and readability.
4.0
Maintain historical files
4.1
Maintain both classified and unclassified historical files. Expect to add approximately 9000 documents to the historical files each year and to retrieve documents up to twenty times per month.

2.C. Estimated Man-year Equivalents (MYEs)/Performance Locations - (Area 2) Historian Services.

This chart shows the total MYEs by location in 2008 and 2010. This workforce will relocate to Huntsville, AL between now and FY2011.

MYEs by Location with Anticipated BRAC Adjustments

Location
October 2008
October 2010
National Capitol Region (NCR)
3
0
Huntsville, AL
1
4
Total MYEs
4
4
Category
Experience
# MYEs
Senior Historian
Sr-level
1
Historian
Sr-level
2
Technical Editor
Mid-level
1

2.D. Deliverables/General Work Products - (Area 2) Historian Services.

· Transition Plan

· Management Plan

· Monthly Status Reports

· Funds and Labor Hour Expenditure Reports

· Annual MDA History Program Plan

· Annual histories and other history products

· Oral histories of key leadership

· Presentation and Briefing Materials

· Drafts of Executive-level decision memoranda and guidance letters

This Draft RFP provides Contract Data Requirements List (CDRL) submittals common to all MiDAESS contracts. Specialized or tailored CDRL items will be included in final requests for proposal (RFPs) for each functional annex/area.

2.E. Anticipated Contract Awards - (Area 2) Historian Services.

We anticipate the award of a single small business 8(a) set-aside contract for Historian Services. The selected contractor must be capable of performing all of the tasks provided in the Statement of Work at all of the locations listed in this annex.

2.F. Small Business - (Area 2) Historian Services.

The applicable NAICS Code is 519120 and Size Standard is $6.5 million annual revenue for the tasks in the “Statement of Work—Historian Services.”

2.G. Security Requirements - (Area 2) Historian Services.

We require a minimum of a SECRET security clearance for all employees. We require a minimum of one TOP SECRET security clearance. One contractor employee may require an SCI clearance.

2.H. Travel Requirements - (Area 2) Historian Services.

The MDA Historian supports all facets of the Ballistic Missile Defense System. Contractor employees should expect to travel approximately 5% of their time to various locations of systems, specific components, test sites and conferences.

2.I. Government Furnished Information/Equipment/Support - (Area 2) Historian Services.

· Access to Planning, Programming, Budgeting, and Execution System (PPBES) information

· MDA will provide access to MDA facilities as required, including on-site work stations with computers and telephones

· Government laptops and Blackberries may be provided on a need-justified basis

· A Manual for Writers, Kate L. Turabian, 3rd Edition

· Chicago Manual of Style 2.J. Unique Source Selection Criteria - (Area 2) Historian Services.

The DRFP includes source selection criteria we will use for the MDA History Office solicitation.

The final RFP will include a Sample Problem specific to Historian Services. Below is a sample problem representative of the problem you will see in the final RFP.

(Area 2), Historian Services Sample Problem: The Chief of Staff of the Missile Defense Agency is responsible for providing quality, timely administrative support to all MDA organizations in all locations. Included functionally within the administrative support area is historical support. MDA has a critical need for professional, relevant historical research and production capabilities. Further, as a Department of Defense agency, MDA has mandatory requirements under DoD to submit yearly historical chronologies and programmatic accomplishments. However, due to the 2005 BRAC law, MDA will be moving its’ history office to Huntsville, AL in FY2010 or 2011. Describe an historical support plan that would continue to provide on-call, quick-reaction historical research support to the MDA Director, meet all DoD reporting requirements and proactively serve and educate the MDA workforce. Consider in your plan the use of task-order deliverable contracts vice having full-time Historians onsite in Huntsville. For example, if the MDA Historian determined the need for an historical monograph covering early missile defense programs, he would release an RFP for a product instead of having full-time, on-site support personnel available to receive and complete the task. Consider also that the MDA Historian and the history office will physically reside in Huntsville yet the preponderance of historical research material is located in the National Capital Region (Library of Congress, National Archives, Pentagon Library etc…).

2.K. Organizational Conflict of Interest - (Area 2) Historian Services.

The MDA Director relies on the Chief of Staff to provide unbiased analysis, judgment and recommendations for action. The potential for conflicts of interest, whether real or perceived, is significant for those prime and subcontractors providing support to the Chief of Staff and also providing support elsewhere in the Missile Defense Agency. Careful analysis of conflicts of interest must be accomplished by each offeror. We will allow both prime and subcontractors to accomplish this work only after the Contracting Officer approves a thorough and comprehensive mitigation plan that ensures your work remains independent of other program work. See Section H, Clause H-08, Organizational Conflicts of Interest (OCI) (January 2008), for additional guidance.

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