The file's text, extracted by GovTribe without its formatting.
Appendix 1
Quality, Safety & Mission Assurance
Quality, Safety & Mission Assurance
Functional Annex
Dated: 29 Jan 2008
A. General Information.
The Quality, Safety and Mission Assurance (QSMA) Directorate performs a continuous assessment of the engineering, technology, production and programmatic processes/practices used to develop and operate the Ballistic Missile Defense System (BMDS). The Directorate reports directly to the MDA Director. It identifies and addresses high risk attributes and increases confidence in achieving mission success while ensuring the safety of property and personnel.
The Directorate is organized and led by a Director, two Deputy Directors, a Chief Engineer for quality, safety, and mission assurance, and Functional Leads for each MDA program. It supports the Headquarters staff and all its functional managers. It also provides matrixed support to all elements and programs across the BMDS, including the role as integrator of industry and government efforts to field the BMDS.
Contractor support to the Directorate includes the MDA safety program, occupational health program, quality assurance and mission assurance programs. The Directorate obtains expertise in quality, safety, and mission assurance from service contracts under the MiDAESS program. Task orders awarded under one or more of these contracts delineate specific task instructions and project requirements.
This annex includes the statement of work and general information for the QSMA area.
B. Statement of Work— Quality, Safety & Mission Assurance
Quality, Safety and Mission Assurance
| 1.0 |
| Support the development and implementation of the MDA safety program. |
| 1.1 |
| Provide safety knowledge and expertise in development of MDA’s safety policy, procedures and requirements. Understand systems safety-related regulations and requirements for spacecraft, aerospace systems, mechanical systems safety, engineering systems safety, software safety, ordnance safety, facilities systems safety, insensitive munitions, pressurized systems, electro-explosive devices, and RF radiation (ionized and non-ionized). |
| 1.2 |
| Support safety boards. Provide support and interface with safety review boards chaired by the MDA, DOD and the Services in support of MDA programs. |
| 1.3 |
| Review programs for compliance with safety requirements, requirements imposed by local, state, federal or international laws, and requirements imposed by test ranges and the Services. |
| 1.4 |
| Support and perform independent safety reviews, safety risk assessments, special safety studies, surveys and technical analyses. |
| 1.5 |
| Support safety risk assessments for flight/ground tests and other hazardous operations. |
| 1.6 |
| Assess completeness of documentation for safety related meetings, working groups and reviews such as design, range and test readiness. |
| 1.7 |
| Assist with development and maintenance of a hazard tracking system to include identification, mitigation, verification and assessment of residual safety risks. |
| 1.8 |
| Support other safety related forums as required. |
| 1.9 |
| Support mishap investigations by: assisting in development and implementation of a mishap investigation program; conducting training; reviewing programs for compliance; and leading or supporting mishap investigations. |
| 2.0 |
| Assist in ensuring a safe workplace at all MDA locations. |
| 2.1 |
| Assist in development and implementation of a Safety and Occupational Health (SOH) program. Understand SOH, DOD and national safety standards. |
| 2.2 |
| Provide guidance to management and assist in compliance with SOH requirements. |
| 2.3 |
| Perform safety inspections, audits and hazard investigations; prepare appropriate reports identifying deficiencies; recommend corrective actions and best practices; and conduct follow-up inspections. |
| 2.4 |
| Provide SOH support to programs and suppliers as requested. |
| 2.5 |
| Assist in development of SOH education by designing and implementing SOH initiatives such as: developing a training curriculum; publishing a safety newsletter; developing a safety web site; and distributing publications and other safety-related materials. |
| 3.0 |
| Assist with the development and implementation of the MDA quality assurance program. |
| 3.1 |
| Provide quality assurance knowledge and expertise in the development of quality assurance processes and procedures. |
| 3.2 |
| Perform quality assurance reviews; independent, non-advocate assessments, studies and supplier assurance audits of programs, projects and operations. |
| 3.3 |
| Perform assessments of quality control and measurement programs; initiate and implement measurement systems for statistical control of processes and procedures. |
| 3.4 |
| Identify process deficiencies and execute corrective action to address root causes; conduct analyses to include inspection findings. |
| 3.5 |
| Support, develop and document workmanship, electrical, electronic and electro-mechanical parts and materials requirements and design criteria for the manufacture of space flight, aeronautics and mission critical ground support electronic hardware and software. |
| 3.6 |
| Provide quality assurance support concerning performance metrics, defect codes, quality clauses, risk indicators and surveillance. Provide guidance, tools, best practices and lessons learned concerning surveillance activities. |
| 3.7 |
| Provide quality assurance technical expertise in support of hardware and software design and ground and flight tests. |
| 3.8 |
| Assist in coordinating, correlating, comparing and obtaining consensus on specifications and standards among government and industry. |
| 3.9 |
| Support projects such as Six Sigma and Malcolm Baldridge. |
| 3.10 |
| Provide failure reporting support. |
| 3.11 |
| Attend quality related meetings as requested at government and industry quality forums. |
| 4.0 |
| Assist with the development and implementation of the MDA mission assurance program. |
| 4.1 |
| Provide mission assurance expertise and support to develop, promote and integrate mission assurance across the BMDS. |
| 4.2 |
| Provide mission assurance/design, spacecraft, and missile and sensor expertise in the following area: avionics, radar, optics, guidance, navigation & control, complex network systems (voice and data), mechanical structures and propulsion (liquid and solid). |
| 4.3 |
| Provide a pool of industry-recognized experts for independent readiness reviews. |
| 4.4 |
| Provide expertise in environmental test methods. |
| 4.5 |
| Perform, analyze and document technical analyses on complex issues impacting program development and operations. |
| 4.6 |
| Support the flight test mission process through direct participation in pre-mission test rehearsals and the assessment, audit and documentation of test configurations, non-conformances, reliability data, program risks, test procedures and risk assessments. Participate in all anomaly investigations, evaluate anomalies, and test incidents for systemic problems. |
| 4.7 |
| Participate in system and subsystem design and qualification reviews. Support failure investigations, design reviews – system and subsystem, qualification reviews, mission readiness reviews, hardware pre-ship reviews, mission assurance audits, and determinations of root cause and corrective actions. |
| 4.8 |
| Assess and document system requirements, interface specifications, operational procedures, policies and directives. |
| 4.9 |
| Evaluate issues impacting mission assurance of developmental and deploying elements. |
| 4.10 |
| Evaluate the effectiveness of specific programs and the accuracy of applied metrics. |
| 4.11 |
| Maintain cognizance of all mission critical system and subsystem hardware and software to include identifying requirements flow; maintain a matrix of all flight critical or support critical hardware and software and a drawing tree of all flight critical or support critical hardware |
| 4.12 |
| Evaluate Class I and Class II design changes, minor and major deviations and/or waivers. |
| 4.13 |
| Evaluate designs, manufacturing and tests for reliability approaches and concerns. |
| 4.14 |
| Evaluate system and subsystem design margins. |
| 4.15 |
| Identify and maintain knowledge of suppliers’ organizational structure, key personnel in management, safety, engineering quality, mission assurance and test. |
| 4.16 |
| Rapidly identify, report, and resolve technical issues on both hardware and software impacting mission assurance and overall reliability of the BMDS Program. |
| 4.17 |
| Develop a corporate mission success knowledge base. |
| 5.0 |
| Provide general support to the MDA quality, safety, and mission assurance programs. |
| 5.1 |
| Provide routine and short notice support developing briefings, papers, status reports, web-based materials, data base materials; attend meetings; track, coordinate and following up on action items; and ensure technical written products are at executive presentation levels. |
| 5.2 |
| Survey appropriate internal and external MDA components and MDA related entities to determine and graphically depict current MDA programs. Propose strategies, options, associated plans of action and milestones and budget/staffing requirements regarding correction of any identified shortfalls. |
| 5.3 |
| Research industry best practices in areas of design, test, manufacturing, quality, reliability and sustainability. Incorporate best practices into policies, procedures and processes to promote continual process improvements. |
| 5.4 |
| Interface with industry and government experts on missile defense quality, safety and mission assurance issues; facilitate sharing of lessons learned. |
C. Estimated Man-year Equivalents (MYEs)/Performance Locations.
The first chart below shows total MYEs by location, in October 2008 and October 2010 for each support area. Some National Capitol Region (NCR) contractor employees will relocate to Huntsville, AL as part of the Base Realignment and Closure (BRAC). Those contractor employees remaining in the NCR will relocate to Ft. Belvoir, Virginia. The second chart lists a sample skill mix for the contractor support staff.
Performance locations in addition to those in the first chart below will require access to other contractor locations during the performance of audits, meetings and other functions addressed in the statement of work above. PPBS Non-Disclosure Agreements will also be required (upon award the successful offerors will complete for its staff, to include team members and subcontractor staff).
MYEs by Location with Anticipated BRAC Adjustments
| Location |
| October 2008 |
| October 2010 |
| White Sands Missile Range, NM |
| 14 |
| 14 |
| Ft Greely, AK and Clearfield, UT |
| 6 |
| 6 |
Note: There is a potential for the majority of the QSMA organization to transition as early as FY09 from the NCR to Huntsville, AL. Due to a projected shortage in office spaces until construction of the MDA Von Braun-III office complex is completed, contractor employees may be asked to reside in their local company offices on a temporary basis.
Sample Skill Mix*
| Category |
| Experience |
| # MYEs |
| Sr Engineers/Scientist |
| Sr-Level |
| 7 |
| Engineer/Scientist |
| Sr-level |
| 18 |
| Systems Safety Engineer/Scientist |
| Sr-level |
| 4 |
| Safety Engineer/Scientist |
| Mid-level |
| 15 |
| Engineer/Scientist |
| Mid-level |
| 66 |
| Engineer/Scientist |
| Jr-level |
| 5 |
| Safety & Occupational Health Specialist |
| Mid-level |
| 3 |
| Quality Support |
| Sr-level |
| 4 |
* Position/skill category descriptions and/or definitions have not been provided.
D. Deliverables/General Work Products.
· Management Plan
· Transition Plan
· Funds and Labor Hour Expenditure Reports
· Monthly Status Reports
· Technical Reports, Studies
· Executive-level decision memoranda and guidance letters (Draft documents)
· Presentation and Briefing Materials
This Draft RFP provides Contract Data Requirements List (CDRL) submittals common to all MiDAESS contracts. Specialized or tailored CDRL items will be included in final requests for proposal (RFPs) for each functional annex/area.
E. Anticipated Contract Awards.
We anticipate a minimum of two small business set-aside contract awards, each covering the full range of safety, quality, and mission assurance responsibilities. Each selected contractor must be capable of performing all of the tasks provided in the Statement of Work at all of the locations listed in this annex.
We will not award all 122 MYEs with the first set of task orders. We will determine the number of MYEs to be awarded on the first set of task orders based upon on-going manpower reviews and an analysis of existing contracts transitioning into the MiDAESS Program.
We will award a nearly equal share of available MYEs to all contract recipients with the first set of task orders. We will award subsequent task orders based on evaluation criteria such as cost and ongoing performance as explained in the draft request for proposal.
F. Small Business.
The applicable NAICS Code is 541712 and Size Standard is 1,000 employees for the “Statement of Work—Quality, Safety and Mission Assurance.”
G. Security Requirements.
We require a minimum of a SECRET security clearance for all employees. At contract award we require a minimum of two TOP SECRET security clearance with a final TOP SECRET clearance requirement of ten percent when all 122 MYEs are awarded. Ten percent of personnel, may require a TS/SCI clearance.
H. Travel Requirements.
Contractor employees should expect to travel from 15% to 50% of their time to various locations of systems, specific components, manufacturing sites, integration sites, and test sites.
I. Government Furnished Information/Equipment/Support.
· MDA will provide access to MDA facilities as required, including on-site work stations with computers and telephones
· Access to Planning, Programming, Budgeting, and Execution System (PPBES) information
· Government laptops and Blackberries may be provided on a need-justified basis
J. Unique Source Selection Criteria.
This Draft RFP includes source selection criteria we will use for QSMA.
The final RFP will include a Sample Problem specific to QSMA. Below is a sample problem representative of the problem you will see in the final RFP.
QSMA Problem: You are providing technical support requiring you to address technical issues occurring from participation in Pedigree reviews, Design Certification Reviews, Failure Review Boards and Technical Interchange Meetings. A recent Pedigree review identified an avionics box that experienced a current glitch during a thermal cycle. Describe the process you will use to assess root cause of the non-conformance and what actions you would take to communicate the issue to all parties involved.
K. Organizational Conflict of Interest.
The MDA Director relies on the Director of QSMA to provide unbiased analysis, judgment and recommendations for action. The potential for conflicts of interest, whether real or perceived, is significant for those prime and subcontractors providing support to the Director of QSMA and also providing support elsewhere in the Missile Defense Agency. Careful analysis of conflicts of interest must be accomplished by each offeror. We will allow both prime and subcontractors to accomplish this work only after the Contracting Officer approves a thorough and comprehensive mitigation plan that ensures your work remains independent of other program work. This area has been identified as one that will require more stringent OCI measures. See Section H, Clause H-08, Organizational Conflicts of Interest (OCI) (January 2008), for additional guidance.
DOD Missile Defense Agency