Attachment_1A_-_Fairchild_AFB_PWS_Annex.pdf

10 Jan 2019 FA6800-19-R-A002

Rotary Wing Aircraft Maintenance and Support Services – Fairchild

Aircraft Maintenance

PERFORMANCE WORK STATEMENT

FOR

AIRCRAFT MAINTENANCE

AND

SUPPORT SERVICES

AIR FORCE ROTARY WING FLYING SQUADRONS

FAIRCHILD AFB ANNEX

Rotary Wing Aircraft Maintenance

Contents

Section 1

1. Introduction

1.1. Scope

1.2. Performance Standards

1.3. Mission

1.4. Goals and Objectives

Section 2

2. General Requirements

2.1. General Requirements

2.2. Intermediate off-equipment back shop maintenance

2.3. Maintenance and Supply Discipline

2.4. Use of Technical Orders (TO), including Supplements

2.5. Air Force Instruction (AFI) Usage

2.6. Government Furnished Property, Equipment, and Services

2.7. Contractor Furnished Services, Equipment, Property, and Supplies

2.8. Hours of Operation

2.9. Personnel

2.10. Contractor Manpower Staffing Plan

2.11. Contractor Manpower Reporting

2.12. Customer Feedback/Critique Program

2.13. Small Business Participation

2.14. Contractor Contingency Plans

Section 3

3. Aircraft Maintenance

3.1. Requirements

3.2. Annual Flying Program

3.3. Aircraft Maintenance Management

3.4. Aircraft Maintenance Functions

3.5. Functional Check Flight (FCF) Program

3.6. Aerospace Ground Equipment (AGE)

3.7. Propulsion

3.8. Corrosion Control

3.9. Training

3.10. Clearing Aircraft Red X entries

3.11. Quality Control (QC)

3.12. Resource Reclamation

3.13. Information Systems (IS)

3.14. Performance Requirements Summary

3.15. Surge Requirements

Section 4

4. Supply and Customer Support

4.1 Requirements

Rotary Wing Aircraft Maintenance

Section 5

5. Additional Requirements

5.1. Occupational Safety and Health

5.2. Security Requirements

5.3. Publications

5.4. Technical Guidance

5.5. Technical Orders and Technical Manuals

5.6. Records Management

5.7. Environmental Management

5.8. Reserved

5.9. Management of Government Resources

5.10. Simplified Purchase Program/

5.11. Protection of Safety Information Resulting from Investigations of Air Force Mishaps

5.12. Mobilization/Changeover/Transition

5.13. Mission Essential Contractor Service Plan

5.14. Identification and Replacement of Key Personnel

5.15. Contractor Furnished Property, Supplies, Material, and Services:

5.16. Ground and Flight operating procedures

5.17. Program Cost

5.18. Financial Management

5.19. Plans and Support Agreements

5.20. Required Reports and Collateral Duties

5.21. Emergency Plans & Services

5.22. Key/Combination Control

Section 6

6. Weapons and Munitions

6.1. Weapons Maintenance

6.2. Munitions Line Delivery, Flare, install, removal and Build-up Operations

Section 7

7. Aircrew Flight Equipment Program Management

7.1. Aircrew Flight Equipment Program Management

Section 8

8. General Information

8.1. Government Observations

8.2. Government Quality Assurance Surveillance

Section 9

9. Acronyms and Definitions

9.1. Acronyms

9.2. Standard Definitions

Appendices and Attachments

Rotary Wing Aircraft Maintenance

Section 1

1. Introduction.

1.1.0. Black bold paragraphs within this PWS form the basic generalized language of the

Rotary Wing Aircraft Maintenance and Supply requirements. Additional and more detailed contract performance requirements for each operating location’s annex (for this

PWS – Fairchild Aircraft Maintenance) are in lighter color font following the black bold paragraphs.

1.1. Scope. The contractor shall provide non-personal services in support of USAF

Rotary Wing aircraft maintenance and support services identified in this

Performance Work Statement (PWS) and applicable location-specific annexes and other locations/projects as needs arise. The contractor shall provide trained personnel to meet all PWS requirements. The contractor is responsible for the entire scope of organizational maintenance production and certain specified intermediate maintenance IAW applicable technical data, Air Force Instructions

(AFI), Manuals, and Technical Orders (TO) in support of Rotary Wing aircraft, engines, Aerospace Ground Equipment (AGE), and support equipment in order to meet the flying missions of the operational units across the Air Force. The contractor shall also provide aircraft maintenance support for off-station aircraft recovery when specified. The contractor shall partner with Program Management

Offices and Lead MAJCOMs to support continuously improving the quality of all programs and services offered in support of the mission.

1.2. Performance Standards. The contractor shall meet the performance standards stated in the applicable paragraphs of the annex for each task order written.

1.3. Mission.

1.3.1. The mission of the 36th Rescue Squadron (RQS) is to support the 336th Training

Group (336 TG), 58th Operations Group (OG) and 58th Special Operations Wing (SOW) in the execution of Air Education and Training Command’s (AETC) Survival, Evasion, Resistance, and Escape (SERE) syllabi and provide evacuation of lost or injured

Department of Defense (DoD) personnel from remote training areas.

1.4. Goals and Objectives. The contractor shall:

1.4.1. Provide performance work statement (PWS) required services in support of aircraft and equipment maintenance functions for four (4) UH-1N aircraft for the United

States Air Force (USAF) Survival School. This includes supporting the Tacoma

Command Post (TCP) at Cusick, WA, the water rescue training twice annually in

Tillamook, OR, the desert rescue training in Vantage, WA, the tropical training twice annually in Forks, WA and to support the execution of the National Search and Rescue

Rotary Wing Aircraft Maintenance

Plan (NSRP) as required.

1.4.2. Provide world-class helicopter maintenance support to the USAF Survival School and provide rapid aircraft launch and recovery response for the NSRP support.

1.4.3. Conduct safe, efficient, and effective sortie production for (4) four assigned UH-1N helicopters.

1.4.4. Perform UH-1N aircraft maintenance support and all other PWS assigned functions in a professional manner while providing well-maintained aircraft and equipment to achieve 58 SOW and 36 RQS aircrew mission requirements.

1.4.5. Establish a positive working relationship with the 58 SOW and 36 RQS leadership and contracting officer representatives (COR) while demonstrating an emphasis on exceptional quality of service.

1.4.6. Partner with the 58 SOW, 36 RQS and the Fairchild Air Force Base (FAFB) communities in continuously improving the quality of PWS required programs and services rendered to the customers.

1.4.7. Achieve PWS contractual requirements and Government Performance

Objectives/Thresholds.

1.4.8. Ensure the readiness and quality training of contractor employees in executing aircraft and equipment maintenance to meeting mission requirements.

1.4.9. Be environmentally responsible/compliant.

1.4.10. Establish a proactive safety program meeting Occupational Safety and Health

Administration (OSHA) and PWS standards IAW PWS paragraph 5.1.1.

1.4.11. Develop and maintain a culture to integrate risk management philosophy IAW

AFPD 90-8, Environment, Safety, & Occupational Health Management and Risk

Management, in all decisions required to execute this contract.

1.4.12. Conduct all operations in a professional/courteous manner.

1.4.13. Integrate quality control (QC) processes and oversite in every aspect of aircraft maintenance, equipment, programs and PWS requirements with “shall” statements.

1.4.14. Respond within PWS guideline on COR issued contract action requests (CAR) and QC findings with solid lasting fixes to accepted non-conformity issues. Ensure stringent checks and balances are put in-place to prevent reoccurrences and notify the contractor workforce of the CAR/QC non-conformity fixes as a preventive measure.

Rotary Wing Aircraft Maintenance

Section 2

2. General Requirements.

2.1. General Requirements. The contractor shall provide USAF Rotary Wing aircraft maintenance and support services through quality workmanship, timely repairs, and services. The contractor shall perform timely and accurate documentation of work performed providing safe, serviceable, and properly configured Rotary Wing aircraft and equipment for pilot and aircrew training needs. The contractor shall perform Functional Check Flights (FCF), Operational

Check Flights (OCF), and Maintenance Operational Checks (MOC). The contractor shall be responsible for all receipt, issue, and turn in of all supplies and equipment. The contractor shall provide all support services necessary for USAF operations. Training, safety, and quality control programs shall ensure maintenance and supply is performed and documented IAW Government directives

(publications) and technical data.

2.1.1. For Fairchild, Functional Check Flights (FCF) and Operational Check Flights

(OCF) will be performed by the Government. See PWS para 3.11.18.3. for contractor

FCF program requirements.

2.2. Intermediate off-equipment back shop maintenance will be performed IAW the applicable annexes of this contract. The contractor shall establish written procedures for tracking, controlling, and invoicing Air Force assets and all supply repairable assets in the Air Force back shop. Contractor shall ensure all Air Force assets are properly documented in the Air Force Maintenance Information System

(MIS). Damage identified during maintenance shall be documented in the MIS.

2.2.0. See PWS Section 3 for Intermediate off-equipment back shop maintenance and

Off-equipment maintenance requirements.

2.2.1. Any Foreign Objects (FO) or other damage discovered or identified in the Air

Force back shop shall be investigated and reported IAW AFI 21-101. The contractor shall ensure all parts needed to repair Air Force assets shall be ordered using the Air Force supply system.

2.3. Maintenance and Supply Discipline. The contractor shall ensure maintenance personnel comply with written guidance required for servicing, repairs, inspections, and documentation to include Rotary Wing aircraft, engines, AGE, and support equipment records and MIS. The contractor shall ensure quality of services and workmanship in a timely manner to meet the applicable unit mission requirements.

2.4. Use of Technical Orders (TO), including Supplements. The contractor shall ensure that all applicable TOs, technical manuals, illustrated parts breakdowns, Rotary Wing Aircraft Maintenance

Component Repair and Overhaul (CR&O) manuals, service guidance, and all supplements, are actively used to maintain aircraft and equipment. TOs shall be at the job site and actively followed fully to ensure all safety, warnings, and cautions are followed. Strict adherence to technical data is critical to ensuring safety, both for the personnel performing the task and for the aircrew who fly the aircraft.

2.4.1. The contractor shall ensure TOs and TCTOs including all supplements, are current and strictly followed to maintain aircraft and equipment IAW 00-5-1, 00-5-3, 00-5-15 &

00-5-16. This requirement applies to hard copy, electronic publications, and electronic

TOs, as applicable.

2.4.2. AETC Supplements to AFIs, Regulations and other AF and DoD Publications: The contractor shall adhere to all AETC Supplements pertaining to required instructions, regulations and other publications. As references to AFIs and other publications are made throughout this PWS, this shall include requirements of any AETC supplements issued to these publications. AETC supplements are not referenced throughout this PWS but shall still be adhered to when the original publication is referenced. For example, following requirements of AFI 21-101 includes following requirements of AFI 21-101, AETC SUP.

2.4.3. Although not specifically referenced in each paragraph of this PWS, it is understood that the requirements outlined in the applicable paragraphs and chapters of AFI 21-101 shall be followed. See Appendix A for applicable AFI 21-101 and AFI 21-101, AETC

SUP chapter and paragraph references. References inferred in all applicable AFIs to other

AFIs, TOs, and Directives shall be complied with in the performance of the required services for this contract.

2.4.4. AFI 21-101 references other AFI’s/Directives shall be complied with to the maximum extent practical to perform the required services for aircraft maintenance. If any concerns arise in this area, contact 19 AF/LGP (Policies and Procedures) and HQ

AETC/A4PM PM for clarification.

2.4.5. The contractor shall provide updates to changes in instructions and other directives listed in Appendix A IAW this PWS. This requirement shall be accomplished annually

NLT 7 Oct of each option year and reported to the Government COR office and HQ

AETC/A4PM.

2.4.6. The contractor shall be the office of primary responsibility (OPR) for local contractor maintenance UH-1N OIs and checklist requirements supporting the PWS workload. Contractor instructions shall be routed through Government COR office for review, require acceptance from the FC and approval of the CO. Contractor Instructions shall be reviewed/validated at least every two (2) years following the date of implementation.

Rotary Wing Aircraft Maintenance

2.5. Air Force Instruction (AFI) Usage, Manuals and other Air Force and DoD

Publications including supplements. The contractor shall adhere to required instructions, technical orders, and other publications to include supplements. As references to AFI’s and other publications are made throughout this PWS, this shall include the requirements of applicable MAJCOM supplements issued to these publications.

2.6. Government Furnished Property, Equipment, and Services

2.6.1. Requirements. The contractor shall follow the requirements as listed in each operating location’s annex.

2.6.2. The contractor shall report to the Government Chief COR, any malfunctioning or newly procured Government Furnished Equipment (GFE) requiring safety evaluation.

2.6.3. The contractor shall ensure all protective equipment and safety devices (rails, guards, shields, wheel brakes, ram locks, etc.) are used at all times on Government provided equipment to include industrial equipment.

2.6.4. The contractor shall exercise management and control, and have full responsibility for, the accounting of Government property used in the performance of this contract. The contractor shall submit a written, comprehensive contractor Government Property

Management Plan covering Government materials and equipment issued and listed in this

PWS and the appendices of this contract. (CDRL A001)

2.6.4.1. The contractor’s Government Property Management Plan shall define how the contractor shall control, account for, and inventory Government furnished equipment

(GFE) and Government furnished property (GFP), including those under the control of sub-contractors. The contractor shall utilize existing DoD automated inventory control systems for an overall property control program. The contractor Government Property

Management Plan shall be submitted to the CO not later than the pre-performance conference for review and acceptance.

2.6.4.2. Proposed changes to the contractor Government Property Management Plan will be reviewed and must be accepted by the CO prior to implementation. The contractor shall designate custodians and alternates to receipt and account for all GFE/GFP.

2.6.5. GFE/GFP Inventory and Accountability. The contractor shall make property custodians and their alternates available for Government provided initial custodial training

IAW AFI 23-101, Air Force Materiel Management, Chapter 5 prior to contract performance start date.

2.6.5.1. The incumbent contractor shall conduct a pre-inventory and identify missing items and items in need of repair to the Government thirty (30) calendar days prior to follow-on

Rotary Wing Aircraft Maintenance contract start date. A joint inventory shall be completed and accepted by the successor contractor NLT the CO accepted contractor Mobilization/Changeover Plan inventory schedule. (CDRL A002)

2.6.5.1.1. The inventory shall include GFE/GFP listed in the inventory accountability database. The complete inventory shall be completed prior to the contract performance start date.

2.6.5.2. The Government will provide an adequate number of CORs to perform the joint inventory. Costs associated with the inventory shall be included in CLIN X001.

2.6.5.3. The incumbent contractor, successor contractor and Government employees shall certify an agreement on the condition of GFE/GFP. If the incumbent contractor or successor contractor does not agree with Government CORs determination on the condition of the GFE/GFP, final resolution will be determined by the CO.

2.6.6. Inventory Procedures and Inventory Document. The contractor shall conduct

GFE/GFP annual inventories using the inventory accountability database. Additionally, Government property listed in PWS Appendices shall be the basis for the initial inventory unless changes have occurred. If changes to the PWS Appendices inventories have occurred, the Government COR office will provide the latest inventory document for the initial inventory.

2.6.6.1. On contract performance start date, the contractor shall provide and maintain an accurate and composite inventory method and documentation of all Government property and equipment. The inventory and updated documents shall be maintained and posted on

Government furnished computer network server. The Government shall be granted read-only access to the inventory and updated computer files. The inventory and updated document format must be accepted by the Government COR office.

2.6.6.2. Government tool line item identification numbers contained in the PWS

Appendices shall not be deleted from the inventory without approval of the Government

COR office.

2.6.7. Repair of Government Property Damaged by the contractor. Liability for repair of damaged Government property shall be governed by terms of the “Government Property” clause set forth in the contract clause of this contract.

2.6.8. Additional or Replacement Equipment. The contractor shall submit requests for additional or replacement Government-furnished Equipment Authorized Inventory Data

(EAID) equipment required in performance of the contract, using procedures outlined in

AFMAN 23-122, Material Management Procedures, Chapter 5. Normally, only equipment authorized by the Allowance Standard (AS) will be approved by the

Government. ASs are updated by Allowance Standard Managers through the AF

Rotary Wing Aircraft Maintenance

Equipment Management System (AFEMS)/Defense Property Accountability Systems

(DPAS).

2.6.8.1. The contractor shall submit all turn-in and “equipment authorization change” requests (to include excess) through appropriate AETC Functional Manager, COR and

AETC Command Equipment Management Office (CEMO)/Equipment Review

Authorization Activity (ERAA) for approval. Upon approval, contractor shall obtain replacement EAID equipment by placing orders for items through the Integrated Logistics

Support-Supply (ILS-S) unless determined excess.

2.6.8.2. The contractor shall track all Non-EAID property. This program shall become the primary means of performing the annual Government property inventory for Non-EAID equipment.

2.6.8.3. Additional, Replacement, and Turn-ins of Office and Facility Furnishings and non-

EAID items.

2.6.8.3.1. The contractor shall submit requests for additional, replacement, or turn-ins of

Government-furnished Non-EAID (office and facility furnishings and non-EAID items) required in performance of the contract through the Government COR office for approval/disapproval. NON-EAID property shall be ordered IAW AFMAN 23-122, Chapter 5.

2.6.9. Government furnished equipment shall be managed IAW provisions of AFI 23-101, Chapter 5 and AFMAN 23-122, Chapter 5. The procedures specified are in addition to those required by the “Government Furnished Property Clause” of this contract.

2.6.10. Equipment Inventory. Not later than five (5) days prior to start of the task order period, the Government will provide equipment custodians and their alternate initial custodial training (Base Level Supply Customer Training). A joint inventory will be conducted and signed by the contractor IAW the contractor’s mobilization schedule, the

Government Property clause Sec. I, and the mobilization plan. The inventory will include all the GFE for each area of responsibility as listed in the inventory document. The inventory must be completed prior to but not later than the date of full assumption of contract services. Costs associated with the inventory shall be included in the mobilization costs. If a follow-on contract is awarded to other than the incumbent, the incumbent contractor, successor contractor, and a Government representative shall jointly determine the working order and condition of all equipment. Items of equipment missing or not in working order shall be recorded. The incumbent contractor shall conduct a pre-inventory and replace missing items and/or repair all items not in satisfactory working order by follow-on contract start date. The CO may, at the Government's option, require the successor contractor to replace or repair items missing or damaged. The successor contractor will be reimbursed and the incumbent contractor charged IAW PWS paragraph

2.6.11. below. The Government representative will give disposition instructions for items

Rotary Wing Aircraft Maintenance beyond repair. The incumbent contractor, successor contractor, and the Government representative shall certify their agreement as to the working order of the equipment. If the successor contractor does not participate in the inventory, the contractor must accept as accurate the listing and stated condition of equipment provided by the Government. If the incumbent contractor or successor contractor participates in the inventory, but does not agree with the Government representative's determination as to the working order of the equipment, resolution will be determined by the CO.

2.6.11. Equipment Accountability. The contractor shall be liable for loss or damage to

Government-furnished property beyond fair wear and tear IAW the Government property clause of the contract. Compensation shall be effected either by reduced amounts owed to the contractor or by direct payment by the contractor, the method to be determined by the

CO. All equipment in need of repairs/maintenance shall be repaired by the contractor within thirty (30) calendar days of discovery, but before the joint inventory is made. All repair/maintenance not performed by the contractor shall be made at the Government's option and at the contractor's expense. In the case of damaged property, the amount of compensation due the Government by the contractor shall be the actual cost of repair, provided such amount does not exceed the economical repair value. In the case of loss or damage beyond economical repair to equipment, the amount of the contractor's liability shall be the depreciated replacement value of the item to be determined by the CO.

2.6.12. Inventory Procedures and Inventory Document. The contractor shall conduct

Government property/equipment inventories IAW AFI 21-101, Chapter 8 and applicable

FAR clauses. Following contract performance start date, the contractor shall maintain an accurate inventory and a consolidated inventory document of Government property and equipment. The inventory document format must be approved by the Government and shall be IAW FAR 45.201, Solicitation, DFARS, Subpart 245.1, General, PGI 245.102-70, Policy, and PGI 245103-72, Government-Furnished Property Attachments to Solicitations and Awards. The contractor shall update the inventory documents as changes occur and provide an inventory updated document to the Government COR office. The current/updated inventory document will be the basis for Government COR surveillance and inventory. All tools and equipment shall be inventoried annually IAW AFI 21-101, Chapter 8. The contractor shall identify all tools purchased under a warranty program by inserting an “X” under the warranty column in all tool inventory documents. The

Government will provide to the contractor an “initial issue” of tooling for Government directed mission/requirement changes that result in additional tools/equipment requirements. This tools/equipment shall not be coded as Government furnished for replacement unless reviewed by the Government COR office and approved by the CO.

2.6.13. Equipment/Munitions Accounting. Government furnished equipment assigned

Equipment Management codes 2 through 5 are accounted for on Equipment Authorization

Inventory Data/Document records (EAID) under provisions of AFI 23-101, Chapter 5, paragraph 5.4.3., and AFMAN 23-122, Chapter 5. The contractor shall designate

Equipment/Munitions account custodians/alternates and provide the appointments to the

Rotary Wing Aircraft Maintenance

Government COR and CO NLT contract start date and within five (5) days when changes occur. The Equipment/Munitions account custodians/alternates shall receipt and account for Government furnished Special Purpose Recoverables Authorized Maintenance

(SPRAM) and EAID equipment on custodian authorization/custody receipt listings of these details. SPRAM and EAID equipment are designated in the applicable appendices.

Government furnished munitions items required for aircraft support will be forecasted, requested, accounted for, and controlled in accordance with TO 00-20-9, Forecasting

Replacement Requirements for Selected calendar and Hourly Time Change Items, Section

1, and AFI 21-201, Munitions Management, Chapter 7.

2.6.14. Additional or Replacement Equipment. The contractor shall submit requests for additional or replacement Government furnished EAID equipment required in performance of the contract, using procedures outlined in AFI 23-101, Chapter 5, AFMAN 23-122, Chapter 5 and AFI 23-119, Exchange, Sale or Temporary Custody of Non-excess Personal

Property, all. Only equipment authorized by the Allowance Standard (AS) will be approved. HQ AETC/A4RE must approve requests for applicable changes to AS authorizations prior to requisitioning. Government furnished EAID equipment the contractor determines as excess may be turned in to ILS-S without requisitioning replacement. The contractor shall submit all change requests through the Government

COR office to Functional Commander (FC) for approval. The contractor shall submit to

HQ AETC/A4PM PM any PWS and the CO any contract modification requests.

Modification request shall be coordinated through the Government COR office. The

Government COR office cannot approve/disapprove modification requests. If approved, contractor shall obtain replacement EAID equipment by placing orders for items through

ILS-S using operating funds provided by the Government for that purpose.

2.6.15. Equipment Leased By the Government. The Government will maintain and repair equipment leased/rented by the Government, and provided to the contractor, except in the case of loss or damage beyond fair wear and tear. The contractor’s liability shall be to reimburse the Government for one hundred percent (100%) of all expenses incurred. The provisions of the Government lease agreements setting forth liability for loss or damage to leased equipment will be made available for the contractor’s inspection upon request to the

CO.

2.6.16. Equipment/GFE Hazards. The Government will notify the contractor, through the

CO, of any inherent hazards in the GFE provided to the contractor (i.e. noise, RF radiation, laser, and other known hazards) or assigned RACs. The Government ESOH team members will provide any updates to equipment/GFE hazards to the CO. The CO will forward any equipment/GFE hazard updates to the contractor.

2.6.17. Materials. The Government will furnish Department of the Air Force, Department of Defense, local forms, operating memoranda, regulations, instructions, and TO data required. Some, or all, publications, forms, memoranda and technical data will be made available in electronic format only. Those publications, forms, memoranda, and technical

Rotary Wing Aircraft Maintenance data that are not available in electronic format will be provided to or made available to the contractor at contract start. Government-furnished forms will be used when applicable, unless otherwise authorized by the FC with coordination through HQ AETC/A4PM PM and CO approval.

2.6.17.1. The Government will provide consumables used in direct support of aircraft/equipment repairs (see Appendix G for definition of consumables). The contractor shall establish requirements through the FAFB electronic distribution center.

2.6.17.2. The contractor shall obtain the following Government furnished items by requisition/local purchase utilizing procedures in AFI 23-101, Chapters 3 and 5, and

AFMAN 23-122, chapters 3 and 5:

Spare parts, bench stock, consumables, and Government furnished tools, to repair the assigned aircraft and equipment, and transient helicopters (within the contractor’s capability).

All necessary compounds, solvents, barrier paper, tape and brushes for aircraft cleaning/washing.

All materials to respond to hazardous material spills within the contractor’s area of responsibility.

At the end of the contract, the contractor shall return all residual inventory items to the

Government.

2.6.17.3. Required contractor training courses outlined in AFI 23-101, Chapters 4 and 5 will be provided to the contractor by the Government.

2.6.17.4 Supplies. The Government will provide supplies, not available through commercial sources, required to meet specific contract obligations in this PWS (i.e., T.O.

binders and paper copy TOs - those not available electronically). Commercial source items are those items that can be procured by the general public.

2.6.17.5. The Government will furnish the materials to manufacture all local manufacture items.

2.6.18. Commercial Transportation. The Government will provide all commercial transportation, i.e., shipping and receiving of supplies and equipment necessary for successful accomplishment of contract requirements.

2.6.19. Postal/Installation-Distribution. Official Government/contractor mail that is addressed to or from a Government agency and generated as a result of performance under this PWS will be handled via the Activity Distribution Office (ADO) and Official Mail

Center (OMC) (formerly known as Base Information Transfer Center (BITC)) at

Government expense IAW DODM 4525.8_AFMAN 33-306, DoD Official Mail Manual, all. Number and place of pickup/delivery points will be determined per organizational structure. OMC will have authority to determine all pickup/delivery points. Non-

Rotary Wing Aircraft Maintenance

Government mail to or from the contractor shall be handled through a non-DOD post office. Official messages shall be handled IAW DODM4525.8_AFMAN 33-306, AETCSUP, Chapter 8.

2.6.20. Telephone Service. The Government will furnish on-base and local area off-base telephone service, including digital switching network (DSN) capability to make necessary

Government official telephone calls to perform this contract. DSN capability will be provided for command and control purposes. Government furnished telephones and services shall not be used for personal business.

2.6.20.1. The contractor shall provide non-Government telephone service, through off-base switching equipment, for personal or unofficial business. The contractor shall appoint a

Telephone Control Officer.

2.6.21. Refuse Collection. The Government will provide garbage, trash, and refuse pickup and disposal service from outdoor refuse containers.

2.6.22. Insect and Rodent Control. The Government will furnish insect and rodent control for contractor-utilized Government provided facilities, to control only pests that have the potential to spread disease or inflict injury to building occupants. The Government will control the following pests: bees, wasps, hornets, fleas, ticks, and rats. The contractor shall notify the Government COR office of any infestation from the above listed pests and the Government will provide pest control services.

2.6.23. Grounds Maintenance. The Government will provide grounds maintenance with the exception of those areas included in this PWS, which are the responsibility of the contractor. (See PWS paragraph 5.1.2.12.7.)

2.6.24. The Government will provide temporary storage facilities for hazardous chemicals and waste generated and accumulated by the contractor in the course of the maintenance activities required by this PWS. The contractor shall be responsible to maintain these facilities in accordance with custodial requirements, fire, safety and security.

2.6.25. Equipment Maintenance. Maintenance of Government provided equipment that is beyond user maintenance, as verified by the Government COR office, will be furnished by the Government.

2.6.26. Emergency Medical Services. The contractor employees may receive emergency medical treatment by calling 911. The FAFB Clinic is not equipped to handle emergencies.

The contractor shall be responsible for the cost of emergency transportation and medical services provided.

2.6.27. Security Forces and Fire Protection. The Government will provide security forces and fire protection.

Rotary Wing Aircraft Maintenance

2.6.28. Aircraft and Support Equipment Maintenance. The Government will provide in-shop maintenance on all Government provided powered GFE and AGE used in support of

36 RQS assigned UH-1N aircraft.

2.6.28.1. As requested by the contractor, the Government will deliver/pick-up serviceable/unserviceable Government provided powered GFE and AGE to and from the

92 MXG AGE facility to building 1005.

2.6.28.2. The Government will perform on-equipment/off-equipment Structural

Maintenance. The contractor may accomplish on-equipment structural repairs with a fully qualified structural technician. Qualified structural technicians must have experience, training, and qualifications IAW with AFI 21-101, AETC SUP, Chapter 4, with the required annotations documented in the contractor employees Training Business Area

(TBA) training record IAW AFI 36-2650, chapter 4.

2.6.29. Bioenvironmental Engineering (BE) Support Services. The base BE office will annually assess GFF and GFE to identify items capable of producing hazardous exposure to chemical, physical, or biological agents. The BE evaluation will not include personal exposure monitoring or conclusions or recommendations about personal exposure assessments for contractor employees. A written report will be provided through the CO to the contractor annually for each industrial workplace. The report will contain raw measurement data related to GFF and GFE and will not be interpreted with regard to the overall acceptability of worker exposure.

2.6.29.1. Noise Sources. BE will identify all GFF and GFE capable of producing sound pressure levels in excess of eighty-five (85) decibels “A” weighted.

2.6.29.2. Ionizing Radiation Sources. BE will identify locations where exposure intensity exceeds the criteria for the general public exposure (two (2) millirem in any one (1) hour, one hundred (100) millirem in any year) and will placard hazardous areas with appropriate warnings per TO 00-110N-3, Requisition, Storage, and Handling of Radioactive Materials and AFI 40-201, Radioactive Materials (RAM) Management, all.

2.6.29.3. Non-ionizing Radiation Sources. BE will identify the hazard distances for all sources of non-ionizing radiation and will placard hazardous areas with appropriate warnings per AFI 48-109, Electromagnetic Field Radiation (EMFR) Occupational and

Environmental Health Program, all and AFI 48-139, Laser and Optical Radiation

Protection Program, all.

2.6.29.4. Biological Sources. BE will identify locations where contractor employees are potentially exposed to infectious material.

Rotary Wing Aircraft Maintenance

2.6.29.5. Chemical Sources. The 92 ARW BE will review each AF Form 3952 to identify if hazardous materials are present in products requested through Government supply channels. For requests by contractor workplaces, the contractor will be notified of items containing hazardous materials. For these items, the AF Form 3952 will be sent to the contractor safety representative and environmental office for their assessment of the environmental, safety, and occupational health requirements for authorization.

2.6.29.6. Ventilation Systems. BE will measure and report airflow velocities for all GFE required by OSHA regulations.

2.6.29.7. The contractor may access 92 ARW exposure/biological monitoring reports for the contractor work area only. However, the contractor is solely responsible for the safety of their employees and any OSHA exposure/biological monitoring requirements.

2.6.29.8. Information Technology Equipment (ITE). All Government provided communication equipment to include, but not limited to, ITE, telephones, and radios shall be for official use only and only used to complete required duties as stated in this PWS.

Only official information will be produced, copied, sent, or distributed utilizing the above equipment. The contractor shall use all currently installed communications equipment until replaced by the Government.

2.6.29.8.1. The Government will furnish the required ITE and application software necessary for 36 RQS mission accomplishments.

2.6.29.8.2. The Government will provide ITE maintenance support for ITE with the exception of e-Tools. The contractor shall provide ITE maintenance support for e-Tools.

The contractor shall not attempt to repair Government furnished ITE equipment without prior approval from the Government.

2.6.29.8.3. The Government will furnish the required equipment and applications software necessary for operation of the Local/Wide Area Network. Government-furnished ITE and

Local/Wide Area Network systems shall only be used for official Government business.

The contractor shall not use Government-furnished ITE or services for non-contract-related programs and initiatives.

2.6.29.8.4. After the full assumption of this contract, a three (3)-month ITE evaluation will/shall be conducted by the FAFB ITE control officer, FAFB Data Base Manager and the contractor to determine if ITE and software furnished is adequate.

2.6.29.8.5. Land Mobile Radios (LMR). The Government will furnish LMR equipment to the minimum extent necessary for the contract mission accomplishment. LMR maintenance support will be provided by the Government. The contractor shall not attempt to repair Government-furnished LMR equipment except minor maintenance such as external battery replacement and changing antennas. Maintenance of LMR System will be

Rotary Wing Aircraft Maintenance coordinated through the FAFB Personal Wireless Communication Systems (PWCS) office.

The FAFB PWCS office will be the contractor’s focal point for all LMR related items and activities IAW AFI 17-210, Radio Management, Section B.

2.6.29.8.6. Printing/Duplication/Audiovisual Support. The Government will furnish printing/duplication/audiovisual and photo support for Official Government Reproduction

Only. The Government will provide photo support for pictures of damaged aircraft/equipment and other appropriate support as required by the FC. Support for internal contractor purposes such as award photographs, contractor regulations, quality support plans and other non-official purposes will not be provided by the Government.

2.6.29.9. The contractor automated media systems shall not be mixed with Government automated media systems without prior approval from the Government.

2.7. Contractor Furnished Services, Equipment, Property, and Supplies. Unless expressly stated elsewhere as Government furnished the contractor shall provide all vehicles, administrative supplies, office equipment such as copiers, facsimile machines, shredders, personnel protection equipment, tools, materials, equipment, medical physicals and testing, personal communication media, and employee personal exposure monitoring. Contractor PPE determination shall be based upon any exposure evaluations, OSHA and AFOSH standards, AFIs, and TOs necessary to perform the requirements in this PWS.

In addition, the contractor shall:

2.7.1. Provide any computer systems deemed necessary for internal operations (e.g., payroll database systems.) This includes Computer network and Internet capability for contractor internal operations (non-Government official business). The computers shall comply with Public Law 100-235, Computer Security Act of 1987.

2.7.2. Provide all user maintenance care, and upkeep of all Government-furnished office equipment.

2.7.3. Provide all refrigerators, ice machines, and microwave ovens for contractor employee usage (break rooms) unless provided by Government. When Government furnished refrigerators, ice machines, and microwave ovens become defective or inoperative, the Government will not repair or replace these items.

2.7.3.1. The contractor shall not turn in to Logistics Readiness Squadron, Defense

Logistics Agency Disposition Services (DLADS), or in any way dispose of any

Government owned property, including excess property, without prior consent from the

COR. Authorized turn-ins shall be processed through the contractor’s Government

Property Monitor and coordinated through the Government COR office prior to disposition.

Rotary Wing Aircraft Maintenance

2.7.4. Provide all required personal protection equipment (PPE), e.g., respirators, hearing protection (includes microphone headset for flight line), eye protection, gloves, steel-toed boots, etc., IAW applicable OSHA and applicable AFOSH standards. The contractor

PPE determination shall be based upon any exposure evaluations, OSHA and AFOSH standards, AFIs, and TOs necessary to perform the requirements in this PWS.

2.7.5. Provide for either the purchase or rental, and cleaning of industrial rags. Exception:

The Government will provide special purpose consumable cloth, e.g., lint-free cloth, etc., as required by applicable TOs/data.

2.7.6. Provide CPR, blood pathogen and first aid training IAW OSHA standards.

2.7.7. Provide medical physicals and hearing testing for contractor employees IAW

OSHA requirement.

2.7.8. Provide a personal exposure-monitoring program to include, but not be limited to, air samples, noise dosimeter, and ionizing radiation dosimeter for employees. The contractor shall provide any biological monitoring programs required, provide training in and enforce the use of required personal protective equipment. The contractor may access

92 ARW exposure/biological monitoring reports for the contractor work area only;

however, the contractor is solely responsible for the safety of their employees and any

OSHA exposure/biological monitoring requirements.

2.7.9. Comply with OSHA and other applicable Government, state and local laws and regulations. The protection of contractor employees is exclusively the obligation of the contractor, and the Government will assume no liability or responsibility for the contractor’s compliance or noncompliance with such requirements.

2.8. Hours of Operation. Operating hours established by the contractor shall be consistent with meeting the contract performance requirements in accordance with each operating location’s annex.

2.8.1..Operating hours established by the contractor shall be consistent with meeting the contract performance requirements or as requested by the FC or directed by the CO.

Duty hours for supporting the maintenance functions shall be IAW applicable local directives and the daily/weekly flying schedule to ensure accomplishment of flying hour projections and support requirements.

2.9. Personnel. Provide trained, qualified, and knowledgeable employees.

2.9.1. Site Manager. The contractor shall provide a Site Manager and/or alternate(s) with 24/7 contact capability who shall be responsible for assuring services are accomplished in accordance with this PWS. The names of those who

Rotary Wing Aircraft Maintenance shall represent the contractor shall be designated in writing to the CO within 30 days after contract award. The contractor shall provide telephone numbers of the

Site Manager and alternate(s) where each may be contacted outside of normal duty hours. As soon as any knowledge of changes occurs, the contractor shall submit the name of any new designee along with their contact information to ensure mission requirements.

2.9.1.1. The Site Manager or alternate(s) shall have binding authority to act for the contractor on all matters relating to this contract.

2.9.1.1.0. The contractor Site Manager is considered equivalent to the Maintenance

Group Commander for this contract and for applicable AFI 21-101 responsibilities.

2.9.1.1.1. The contractor shall ensure the Site Manager or alternate be physically present during normal duty hours (0700-1700) at the 36 RQS hanger. This individual shall be responsible for the overall management and coordination of this contract and shall act as the central point of contact with the Government. The on-site manager shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The on-site manager or alternate shall have full authority to submit cost proposals, negotiate changes, and sign modifications up to $100,000. The contractor shall sign and return modification(s) to the CO within three (3) duty days or request an extension from the CO. If required by the FC, the on-site manager or designated alternate(s) shall be available on-site within one-half (1/2) hour of notification at the 36

RQS maintenance hangar, when contract performance occurs outside normal working hours. 2.9.1.2. The Site Manager or alternate(s) shall be available within 30 minutes during normal duty hours to meet on the installation with Government personnel

(designated by the CO) to discuss problem areas. After normal duty hours, the Site

Manager or alternate shall be available to meet on the installation within 1 hour of notification.

2.9.1.2.1. The Site Manager, along with the top three members of their staff (or their alternates), shall carry a mobile phone. They are expected to answer calls 24 hours a day, seven days a week.

2.9.1.2.2. Furnish, in writing, to the COR, CO and the 92 Air Refueling Wing (ARW)

Information Protection (IP) Office, the names and phone numbers of the contract manager and contractor management and supervisory employees not later than (NLT) the contract pre-performance conference. (CDRL A003)

2.9.1.2.3. Notify the Government COR office and CO immediately of any proposed changes to the contractor's local management and supervisory employees.

Rotary Wing Aircraft Maintenance

2.9.1.2.4. Provide an updated listing of contract managers and supervisory employees to the Government COR Office, CO and 92 ARW/IP office within five workdays after changes occur.

2.9.1.2.5. Establish an effective means of recall communications with a 36 RQS

Government Flying Representative, normally the Flight Operation Duty Officer (ODO) or the Supervisor of Flight (SOF) to support the NSRP and other emergency response requirements. This communications recall requirement shall remain in effect seven (7) days a week, twenty- four (24)-hours a day. Upon notification by the Government flight representative, the designated contractor employees shall respond within thirty (30) minutes of the notification with the capability to launch and recover aircraft. During other than normal duty hours, within thirty (30) minutes of arrival at the 36 RQS maintenance work center, recalled contractor employees shall be ready to execute immediate aircraft launch or recovery operations. (Note: See Appendix B for past sortie schedule data and short-notice NSAR support requirements).

2.9.1.3. All personnel shall be able to read, write, speak and understand English.

2.9.2. Contractor shall establish written processes, procedures and personal conduct policies required for ensuring a safe and efficient work environment, protection of military operations, and high standards of job performance that meets the applicable unit mission. Procedures and policies shall reflect contractor employees being subject to substance abuse testing as a result of an AFI 91-204, Safety

Investigation and Hazard Reporting (27 April 2018), paragraphs 1.1 and 1.3 investigation when an individual’s actions or inactions are suspected as factors in a mishap sequence. Additionally, mishaps that occur from Government contractor operations will be investigated and reported according to AFI 10-220, Contractor’s

Flight and Ground Operations (DCMA INST 8210.1C, Change 1, 5 April 2017).

2.9.2.1. Conduct random drug tests on all contractor employees who are employed under this contract IAW DFARS 252.223-7004, Drug-Free Work Force. The contractor employees who are involved with illegal drugs, other controlled substances or who abuse alcohol pose unacceptable risks to safe and efficient operations. The contractor shall have a program to prohibit employees from using, possessing, being under the influence, or otherwise being involved with illegal drugs and from abusive use of controlled substances.

2.9.2.2. The CO may identify the contractor employees to be tested, the drugs for which those employees must be tested for and set the time frame the testing shall be conducted within. The contractor shall accomplish the specified testing using a certified (i.e., a certified lab that meets Department of Health and Human Services (DHHS)/ Substance

Abuse and Mental Health Services Administration (SAMHSA) certification) medical

Rotary Wing Aircraft Maintenance substance abuse testing facility. Results of the test(s) shall be provided to the

Government solely for the purpose of completing an investigation IAW AFI 91-204, AETC SUP 1, all. (CDRL A004)

2.9.2.3. Ensure contractor complies with tobacco use policies. The contractor shall comply with the AF and FAFB facilities smoking policy as described in AFI 40-102, Tobacco Free Living, Chapter 2 and base policies.

2.9.2.4. Exercise management and operational control over, and retain full responsibility for, the performance requirements set forth in this PWS. The Government will not supervise or otherwise direct Contractor employees. Government observations will be conducted IAW Section 8 of this PWS, MP 5301.602-2(d), Designation, Assignment, and

Responsibilities of a…