Attachment E - VISITS FINAL 12 10 15.docx

RFR Attachment E – VISITS Specs

RFR Attachment E: VISITS Functional Specifications

Overview

The following sections describe functional specifications for the VISITS component of the Program. Bidders shall submit RFR Responses that generally address the functional specifications set forth below. (See generally, RFR Sections 3.2 and 6.6.) After Contract Award, the Contractor, working in cooperation with the Agencies, shall develop detailed design specifications based on these functional specifications.

The following sections describe the data gathered and reports generated by MassDOT/RMV field investigators using the current VISITS Application. (SEE RFR Section 6.6 for description of VISITS system, including Application requirements).

P/F shown below indicates Pass/Fail. All other sections should presume a data entry field, field length and characteristics to be determined during detailed design development.

Inspection Station Audits Vehicle Inspection Station Audit Checklist Data collected during vehicle Inspection Station audits includes, at minimum, the following items:

· Station ID

· Station Name

· Address

· Phone

· Investigator

· Select Investigation Type (routine, re-investigation, complaint, challenge test, Program compliance, RMV request, Investigator initiated, special investigation, unspecified)

· Station type (Heavy-duty, 7D)

· Facility

· proper signs (P/F)

· hours of inspection posted (P/F)

· bay in proper order (P/F)

· Station license posted (P/F)

· Safety Equipment

· headlight aiming (P/F)

· brake meter (P/F)

· ball joint gauge (P/F)

· jack and stands (P/F)

· tire depth gauge (P/F)

· tint meter (P/F)

· Records

· Adequate supplies (P/F)

· Program literature available (P/F)

· Records/voids kept as required (P/F)

· Inspection manual 540 CMR (P/F)

· Inspector licenses (P/F)

· Miscellaneous

· Other (see comments) (P/F)

· 7D Station

· 7D certificates on hand (P/F)

· Feb/Mar series (green), E-90s/E-90Rs picked up? (Y/N)

· From (date)

· To (date)

· Oct/Nov series (orange), E-90s/E-90Rs picked up? (Y/N)

· From (date)

· To (date)

· EQ cards (P/F)

· Hole punch (P/F)

· Reject stickers (P/F)

· 7D manual (P/F)

· Heavy-Duty Station

· Air supply (P/F)

· FMCSA safety regs. (P/F)

· Workstation

· Calibration current (P/F)

· Sticker/VIR printer check (P/F)

· System clock accurate (P/F)

· Barcode scanner functional (P/F)

· Diesel opacity connected (P/F/NA)

· Other (see comments) (P/F)

· Inspection Results

· Violations issued (Y/N)

· Station violation #

· Inspector 1 S#

· Inspector 2 S#

· Inspector 3 S#

· Inspector 4 S#

· Inspector 5 S#

· Comments

· Station Notes Motorcycle Inspection Station Audit Checklist Data collected during motorcycle Inspection Station audits includes, at minimum, the following items:

· Station ID

· Station Name

· Address

· Phone

· Investigator

· Select Investigation Type (routine, re-investigation, complaint, challenge test, Program compliance, RMV request, Investigator initiated, special investigation, unspecified)

· Facility

· proper signs (P/F)

· hours of inspection posted (P/F)

· bay in proper order (P/F)

· Safety Equipment

· headlight aiming board (P/F)

· jack (P/F)

· tire depth gauge (P/F)

· hole punch (P/F)

· Motorcycle inspection manual (P/F)

· Records

· Records kept as required (P/F)

· Certificates on hand (P/F)

· Certificate security (P/F)

· E-90s/E-90Rs picked up? (Y/N)

· From (date)

· To (date)

· Miscellaneous

· Other (see comments) (P/F)

· Inspection Results

· Violations issued (Y/N)

· Cease and Desist (Y/N)

· Next certificate to be issued (# or N/A)

· Station Violation #

· Comments

· Station Notes Consumer Complaints Data entered for a consumer complaint includes, at minimum, the following items:

· Name

· Address

· City

· State

· Zip

· E-mail address

· Registration (plate number)

· Plate Type

· Daytime phone number

· Home phone

· Vehicle year

· Make

· Model

· Color

· VIN

· Current mileage

· Inspection Station name

· Station number, PB/FL#

· Station address

· Station city

· Station State

· Station Zip

· Date of inspection

· Inspector number

· My complaint is (emissions related, safety related, both emissions and safety)

· I wish to (challenge the Inspector’s decision, file this complaint, request an investigation)

· Is vehicle available for inspection during normal business hours (Y/N)

· Location

· Description of problem

· Signature

· Date of complaint Driving School Audits Driving School Audit Checklist Data collected during the driving school audit includes, at minimum, the following items:

· Investigator

· Audit cycle (Feb/Mar, Jun/Jul, Oct/Nov)

· Date

· School Information

· Main or Branch

· School Name

· D/B/A, if applicable

· Name of person(s) present for audit

· Address

· Owner(s) name(s)

· Phone number

· School Email address

· School web address

· Office Check

· Sign conspicuously posted

· Adequate facility security and secure record storage

· Current license conspicuously displayed-Date:____________

· Separation from other businesses/residences

· Schedule of fees and policies posted

· Accessible to public

· Required furniture & equipment

· Computer Onsite - If Not, Where?

· Items Not in Compliance

· Classroom Check

· Clean, well-lit area

· Sign conspicuously posted

· Blackboard/Whiteboard or Overhead Projector and Screen

· Current Certificate of Occupancy-Date:____________ No of Occupants:____________

· Color TV/VCR or DVD

· Solid partitions & doors

· Required furniture (Min 10 desk)

· Adequate restroom facilities

· Items Not In Compliance

· School Records Check

· Student Record Book (permanently bound, numbered pages, no white outs or missing pages, name and address of school). Name, address, telephone number, date of birth, permit or license number, location of instruction, type of instruction (certificate or non-certificate), start date and end date (P/F)

· Copy of Instructor's Certificates w/ effective dates, Address, Telephone #, D.O.B., Driver's License # (P/F)

· Instructor Records (Book or Form w/ Name, Address, DOB, License #, Telephone #, Date Hired, Terminated) (P/F)

· Electronic Records Kept (Y/N) (If yes, what program is used) ______________________

· Number of Outstanding Students (On the date of audit) Certificate__________ Non-Certificate__________

· Items Not in Compliance

· Curriculum Adherence - Classroom

· Sequence of instruction (Are Modules Taught in Sequence?) (Y/N)

· Open Enrollment Offered (Y/N)

· Accelerated Instruction Offered (Y/N) (If yes, when) ______________________

· Full time allotment (Y/N)

· Supplemental material used (Y/N) (If Yes, What?) ________________________

· Final exam (80% Pass Rate Required) (Y/N)

· Other (Y/N)

· Items Not in Compliance

· Curriculum Adherence – Behind the Wheel

· Sequence of instruction (P/F)

· Full time allotment (P/F)

· Safety procedures (P/F)

· Other (P/F)

· Curriculum Adherence – Observation

· Sequence of instruction (P/F)

· Full time allotment (P/F)

· Safety procedures (P/F)

· Other (P/F)

· Records Reviewed – list any deficiencies

· S Number, Name, 15/9, Classroom, BTW, OBS, Parent Class

· S Number, Name, 15/9, Classroom, BTW, OBS, Parent Class

· S Number, Name, 15/9, Classroom, BTW, OBS, Parent Class

· S Number, Name, 15/9, Classroom, BTW, OBS, Parent Class

· S Number, Name, 15/9, Classroom, BTW, OBS, Parent Class

· Items not in compliance

· Vehicles

· Registration #, Inspected (Y/N)

· Registration #, Inspected (Y/N)

· Registration #, Inspected (Y/N)

· Registration #, Inspected (Y/N)

· Registration #, Inspected (Y/N)

· Registration #, Inspected (Y/N)

· Registration #, Inspected (Y/N)

· Registration #, Inspected (Y/N)

· Registration #, Inspected (Y/N)

· Registration #, Inspected (Y/N)

· Vehicle Check

· Vehicle(s) Equipped with On-Board Recording Device (If Yes, Is Notice Posted in Vehicle) (Y/N)

· Do any vehicles have advertisements on or in the vehicle? (Y/N)

· Comments

· Vehicle 1 - Registration Number _______________

· Valid Commercial Registration (P/F)

· School Name & Phone # (F/R or L/R) (P/F)

· Student Driver (F/R) (P/F)

· Brakes /Parking brake (1200 RPM) (P/F)

· Windshield Wipers/Washers (P/F)

· Tire (P/F)

· Mirrors (P/F)

· Valid Certificate of Inspection (P/F)

· Bumpers/Exterior Sheet Metal (P/F)

· Lights (P/F)

· Dual Brake Controls (P/F)

· Driver’s Side Airbag (P/F)

· Seat Belts (P/F)

· Exhaust (P/F)

· Vehicle 2 - Registration Number _______________

· Valid Commercial Registration (P/F)

· School Name & Phone # (F/R or L/R) (P/F)

· Student Driver (F/R) (P/F)

· Brakes /Parking brake (1200 RPM) (P/F)

· Windshield Wipers/Washers (P/F)

· Tire (P/F)

· Mirrors (P/F)

· Valid Certificate of Inspection (P/F)

· Bumpers/Exterior Sheet Metal (P/F)

· Lights (P/F)

· Dual Brake Controls (P/F)

· Driver’s Side Airbag (P/F)

· Seat Belts (P/F)

· Exhaust (P/F)

· Vehicle 3 - Registration Number _______________

· Valid Commercial Registration (P/F)

· School Name & Phone # (F/R or L/R) (P/F)

· Student Driver (F/R) (P/F)

· Brakes /Parking brake (1200 RPM) (P/F)

· Windshield Wipers/Washers (P/F)

· Tire (P/F)

· Mirrors (P/F)

· Valid Certificate of Inspection (P/F)

· Bumpers/Exterior Sheet Metal (P/F)

· Lights (P/F)

· Dual Brake Controls (P/F)

· Driver’s Side Airbag (P/F)

· Seat Belts (P/F)

· Exhaust (P/F)

· Vehicle 4 - Registration Number _______________

· Valid Commercial Registration (P/F)

· School Name & Phone # (F/R or L/R) (P/F)

· Student Driver (F/R) (P/F)

· Brakes /Parking brake (1200 RPM) (P/F)

· Windshield Wipers/Washers (P/F)

· Tire (P/F)

· Mirrors (P/F)

· Valid Certificate of Inspection (P/F)

· Bumpers/Exterior Sheet Metal (P/F)

· Lights (P/F)

· Dual Brake Controls (P/F)

· Driver’s Side Airbag (P/F)

· Seat Belts (P/F)

· Exhaust (P/F)

· Vehicle 5 - Registration Number _______________

· Valid Commercial Registration (P/F)

· School Name & Phone # (F/R or L/R) (P/F)

· Student Driver (F/R) (P/F)

· Brakes /Parking brake (1200 RPM) (P/F)

· Windshield Wipers/Washers (P/F)

· Tire (P/F)

· Mirrors (P/F)

· Valid Certificate of Inspection (P/F)

· Bumpers/Exterior Sheet Metal (P/F)

· Lights (P/F)

· Dual Brake Controls (P/F)

· Driver’s Side Airbag (P/F)

· Seat Belts (P/F)

· Exhaust (P/F)

· Vehicle 6 - Registration Number _______________

· Valid Commercial Registration (P/F)

· School Name & Phone # (F/R or L/R) (P/F)

· Student Driver (F/R) (P/F)

· Brakes /Parking brake (1200 RPM) (P/F)

· Windshield Wipers/Washers (P/F)

· Tire (P/F)

· Mirrors (P/F)

· Valid Certificate of Inspection (P/F)

· Bumpers/Exterior Sheet Metal (P/F)

· Lights (P/F)

· Dual Brake Controls (P/F)

· Driver’s Side Airbag (P/F)

· Seat Belts (P/F)

· Exhaust (P/F)

· Vehicle 7 - Registration Number _______________

· Valid Commercial Registration (P/F)

· School Name & Phone # (F/R or L/R) (P/F)

· Student Driver (F/R) (P/F)

· Brakes /Parking brake (1200 RPM) (P/F)

· Windshield Wipers/Washers (P/F)

· Tire (P/F)

· Mirrors (P/F)

· Valid Certificate of Inspection (P/F)

· Bumpers/Exterior Sheet Metal (P/F)

· Lights (P/F)

· Dual Brake Controls (P/F)

· Driver’s Side Airbag (P/F)

· Seat Belts (P/F)

· Exhaust (P/F)

· Vehicle 8 - Registration Number _______________

· Valid Commercial Registration (P/F)

· School Name & Phone # (F/R or L/R) (P/F)

· Student Driver (F/R) (P/F)

· Brakes /Parking brake (1200 RPM) (P/F)

· Windshield Wipers/Washers (P/F)

· Tire (P/F)

· Mirrors (P/F)

· Valid Certificate of Inspection (P/F)

· Bumpers/Exterior Sheet Metal (P/F)

· Lights (P/F)

· Dual Brake Controls (P/F)

· Driver’s Side Airbag (P/F)

· Seat Belts (P/F)

· Exhaust (P/F)

· Vehicle 9 - Registration Number _______________

· Valid Commercial Registration (P/F)

· School Name & Phone # (F/R or L/R) (P/F)

· Student Driver (F/R) (P/F)

· Brakes /Parking brake (1200 RPM) (P/F)

· Windshield Wipers/Washers (P/F)

· Tire (P/F)

· Mirrors (P/F)

· Valid Certificate of Inspection (P/F)

· Bumpers/Exterior Sheet Metal (P/F)

· Lights (P/F)

· Dual Brake Controls (P/F)

· Driver’s Side Airbag (P/F)

· Seat Belts (P/F)

· Exhaust (P/F)

· Vehicle 10 - Registration Number _______________

· Valid Commercial Registration (P/F)

· School Name & Phone # (F/R or L/R) (P/F)

· Student Driver (F/R) (P/F)

· Brakes /Parking brake (1200 RPM) (P/F)

· Windshield Wipers/Washers (P/F)

· Tire (P/F)

· Mirrors (P/F)

· Valid Certificate of Inspection (P/F)

· Bumpers/Exterior Sheet Metal (P/F)

· Lights (P/F)

· Dual Brake Controls (P/F)

· Driver’s Side Airbag (P/F)

· Seat Belts (P/F)

· Exhaust (P/F)

· Recommended Supplemental Material and Videos. (Field investigators should be able to verify video material for each module listed below, and make note of any guest speaker or supplemental material used in each module).

· Module 1: The Greatest Gift: from the Lazarus Organ Donor Awareness Program.

· A video with the topic of good decision-making. (8 min)

· Module 2: Signs, Signals & Road Markings,

· Diagram: Displaying signs, signals and road markings

· Module 3: Understanding the Vehicle and Its Controls

· Video: A video displaying vehicle controls and locations

· Module 4: Basic Driving Skills

· Video: AAA: Drivers Zed, video explaining the use of mirrors, changing lanes, and/or passing or being passed.

· Handout: Use of mirrors pamphlet (Liberty Mutual Insurance has slides on how to adjust mirrors)

· Module 5: Rules of the Road

· Video: MBTA/Operation Lifesaver: Why wait for the train? (24:10 min)

· Video explaining driving in rotaries and roundabouts.

· Module 6: Making Safe Driving Decisions

· Video: Anatomy of a Tragedy, “Safety Belts Matter” 25 min

· AAA: Preventing Road Rage: Anger management for drivers 20:18 min

· DDD: Aggressive Driving Video

· Module 7: Sharing the Road

· Video: Cars, Motorcycles and A Common Road: A motorist awareness program (8.5 min)

· Module 8: How Natural Laws Affect Driving

· Video: AAA: Unlocking the mystery of ABS

· Module 9: Different Driving Environments

· Video: AAA: Managing Visibility, Time and Space

· Video explaining Right-of-Way rules

· Module 10: Driving in all Weather Conditions

· Video: Show a video which demonstrates hydroplaning, skidding and regaining control of the vehicle. Guest Speaker Representative from law enforcement who can explain and provide examples of how weather conditions affect driving.

· Module 11: Mental & Physical Condition Affect Driving

· Diagram or Chart Provide students with scientific statistical information, which depicts how physical and mental condition, affect the abilities of a driver.

· Module 12 – The Dangers of Alcohol, Drugs and Driving: PART I

· Newspaper clippings Provide students with newspaper articles which describe accidents caused by drivers using alcohol or drugs.

· Module 13: The Dangers of Alcohol, Drugs and Driving: PART II

· Video: GHSB: Teen Driving and Drinking Forum Green River Road Party 16 min

· Guest Speaker: Representative from MADD, SADD, law enforcement official, a teen convict

· Module 14: Consequences of Unsafe Diving & Poor Decision Making

· Guest Speaker: Brain Injury Association: KEYS Program

· Module 15 – PART I: Handling Emergencies & Breakdowns

· PART II: Final Review Driving School Adverse Reports Data entered for an adverse report includes, at minimum, the following items:

· Date

· Audit Cycle (Feb/Mar, Jun/Jul, Oct/Nov)

· Investigator

· School Information

· Main, Branch

· Name of Person(s) present for audit

· School name

· D/B/A (If applicable)

· Main address

· Classroom address

· Owner(s) Name(s)

· Phone Number

· Instructor’s License #

· Instructor Name

· School E-mail address

· School web address

· 540 CMR 23.03 Qualification Requirements and Terms of Certification for Driving Instructors

· 540 CMR 23.03 (1) (a) Unlicensed Instructor(s), Print Name(s) and License Number(s)

· 540 CMR 23.04 Qualification Requirements and Terms of Certification for Driver Education Providers

· 540 CMR 23.04 (2) (a) Failure to maintain a Professional Driving School License

· 540 CMR 23.04 (3)(d) 1. Failure to notify the RMV of Change of Address/Ownership

· 540 CMR 23.05 Facility and Equipment Requirements

· 540 CMR 23.05 (1) (a) Failure to Maintain Main Business Office

· 540 CMR 23.05 (1) (b) Failure to Maintain Required Records

· 540 CMR 23.05 (1) (c ) Failure to Maintain Classroom

· 540 CMR 23.05 (1) (d ) Failure to Maintain Equipment

· 540 CMR 23.05 (1) (d) 1. a. Failure to Maintain Audio, Video & Interactive Equipment

· 540 CMR 23.05 (1) (d) 1. b. Failure to Maintain Computer System

· 540 CMR 23.05 (1) (d) 1. c. Upgrades and Replacements

· 540 CMR 23.05 (2) Failure to Maintain Vehicles

· 540 CMR 23.05 (2) (a) Failure to Maintain Vehicle Condition

· 540 CMR 23.05 (2) (b) Failure to Maintain Vehicle with Operational Air Bag

· 540 CMR 23.05 (2) (c ) Failure to Maintain Vehicle with properly equipped Seat Belts

· 540 CMR 23.05 (2) (d) Failure to Maintain Vehicle with Dual Brakes

· 540 CMR 23.05 (2) (e) Failure to Maintain Required Signage

· 540 CMR 23.06 Driver Education Program Requirements

· 540 CMR 23.06 (1) (b) Failure to adhere to 15 years 9 months requirement

· 540 CMR 23.06 (1) (c) 1. Failure to Provide 30 hours of classroom instruction

· 540 CMR 23.06 (1) (c) 2. Failure to Provide 12 hours Behind the Wheel and 6 hours of Observation

· 540 CMR 23.06 (1) (c) 3.Failure to Provide Parent Curriculum

· 540 CMR 23.06 (1) (c) 4. Failure to provide Final Exam

· 540 CMR 23.06 Failure to (1) (c) 5. Failure to notify RMV of Course Completion School Bus Inspections School Bus Inspection Checklist Data collected during school bus inspections includes, at minimum, the following items:

· Date

· Operator

· Location

· VIN

· Reg #

· Odometer

· Body Manufacturer

· Body year

· Body type (A, B, C, D)

· Lift equipped (Y/N)

· Chassis Manufacturer

· Chassis Year

· Bus Number

· Reinspection? (Y/N)

· Comments

· BODY INTERIOR

· Bus identification

· registration, plates, VIN, inspection sticker

· Safety equipment

· Fire ext., first aid kit, body fluid clean up kit, reflectors, chock blocks, belt cutter

· Driver’s seat

· Adjust, seat belt

· Steering

· Wheel, column, horn, directional indicator, 4-way

· Brake, Clutch

· Brake operation, starter interlock

· Gauges

· Speedometer, oil, air, vacuum, volt, amp, brake warning, school bus monitor board

· Windshield

· Glass, wipers, washers, sun shield

· Mirror

· Interior, sun shield

· Service Door

· Operation, seals, padding

· Interior Lights

· Heater, Defroster

· Floor covering, aisle

· Steps, step well, nosing, hand rail

· Seats, Restraining barriers

· Secured, proper tape repairs, upholstery, seat belt operation if equipped

· Emergency Door

· Operation, locking device, seals, alarm, decals, light, padding

· Emergency Windows, roof hatches

· Operation, buzzer, decals

· Windows

· Operation, sash, frames, glass, latches

· Interior Body Panels

· Ceiling, side, wheel housing, any sharp edges

· Cleanliness

· Trash receptacle & broom

· BODY EXTERIOR

· Lights

· Head, marker, stop, tail, directional, reflectors, backup light/alarm

· Front wheel

· Bearings, kingpins, lugs, seals

· Front tires

· Mirrors and Brackets

· Rear view, cross view

· School signs

· School light system

· Stop arm

· If equipped crossing arm

· Body

· Panels, rub rail, bumpers

· Hood, lock, battery

· Stirrup steps

· Rear wheels

· Lugs, flange bolts, leaks

· Rear tires

· Including mud flaps

· Lettering

· Vehicle markings, owner, operator, bus number, roof number, unlawful to pass, R/R crossing, 100’

· CHASSIS

· Steering

· Gearbox, pump, hoses, leaks, pitman arm, draglink, tie-rod ends

· Exhaust system

· leaks, hangers

· Front axle

· Springs, shackles, U-bolts, shock absorbers, air suspension

· Hyd brakes

· Brake lines, connectors, leaks, wheel cylinders, hydrovacs, drums

· Air brakes

· Valves, cams, chambers, lines, linings, drums, leaks, adjustments

· Transmission

· Leaks, mounting

· Emergency brake system

· Operation, low air warning, adjustment

· Drive Shaft

· Universal joints, guards

· Rear axle

· Differential leaks, leaks, springs, shackles, U-bolts, shock absorbers, seals, air suspension

· Frame

· Cross members, outrigger, unibody

· Fuel system

· Lines, brackets, leaks, fuel tank cage

· ENGINE COMPARTMENT

· Air cleaner

· Electrical system

· Secured, wiring

· Belts

· Heater valves

· Engine

· Leaks, critical components

· SPECIALLY EQUIPPED SCHOOL BUSES

· Wheelchair lift/ramp

· Wheelchair securement, door open signal, restraint system

· Inspector signature

· Inspector badge number

· Copy received by

· Equipment defects have been corrected (authorized signature)

· Title/Date

· Inspection Result

· Indicates Pass

· [F] Indicates Fail (do not sign and return form. You must call RMV for reinspection of bus after repairs are made)

· [E] Equipment defect # (repair defects and return signed to RMV)

· [ER] Equipment defect (same day repair)

· [FR] Fail (same day repair)

· Sticker # issued

· Out of service decal issued (Y/N) School Bus Driver Training Records Audits Data collected during school bus driver training records audits includes, at minimum, the following items:

· Auditor Name

· Date

· School/Company

· Telephone

· Address

· Contact

· E-mail

· Certified Instructors

· Name, License#, Cert Exp.

· Name, License#, Cert Exp.

· Name, License#, Cert Exp.

· Name, License#, Cert Exp.

· Name, License#, Cert Exp.

· Office Check

· Number of Drivers

· Adequate Office Security

· Deficiencies

· Record Check

· Pre-service records min. 20 hours, 20 questions with 75% grade

· In-service records min. 8 hours training in prior year

· Pre-service, In-service

· Permanent bound book with no white outs, missing pages, etc.

· Beginning date of training program, the Instructor’s signature, and each trainee’s name and address

· A successive page for each lesson, showing date, time, topic, length of time, and location of lesson, and including the signature of every trainee in attendance who shall sign the page immediately prior to the commencement of each class.

· An individual card file or computer record for each trainee, including the trainee’s name, address, date of birth, and the date, topic, length of time and location of every lesson received, and the name or initials of the Instructor.

· All records, including sample copies of each examination and the grade received by each trainee are required to be maintained for three (3) years and maintained on an up-to-date basis.