Appendix G rev11182025_1.docx

This is an Appendix G cultural and linguistic competence qualification document for the County of Santa Clara Behavioral Health Services Department in response to RFSQ-BHS-FY23-0210 for Adult and Older Adult System of Care Services. The document requires offerors to demonstrate their ability to provide culturally responsive and linguistically accessible services to clients, including those whose cultural backgrounds may affect service delivery and receipt. Offerors must identify whether they have staff capable of serving clients in specified languages and indicate whether this capacity is included in their staffing work plan or arranged through partnerships with other agencies, including existing Behavioral Health Services Department-contracted agencies.

The document establishes seven threshold languages that services must be made available in at minimum: Spanish, Vietnamese, Mandarin, Tagalog, Cantonese, Farsi, and Russian. Offerors may identify additional languages beyond these seven threshold languages. The document was last reviewed by County Counsel on August 11, 2025, and serves as a qualification and evaluation criterion for prospective contractors seeking to provide behavioral health services to the County of Santa Clara.