Appendix B20.docx

APPENDIX B20

CATEGORY 4: COMMUNITY REINTEGRATION SERVICES

POST-RELEASE COMMUNITY SUPERVISION SERVICES

Evaluation Criteria and Qualifications

Section 1: Organizational Structure and Experience[footnoteRef:1] Total Points: [1: For all criteria in Section 1, Offeror shall:

Select “Yes” or “No” for each criteria requiring a response; and Indicate evidence of the organization’s experience with each criteria/sub-topics in the submitted packet’s miscellaneous documents.]

Target Populations ☐ Justice-Involved Adults (age 18 through 59) ☐ Justice-Involved Older Adults (ages 60 and over)

Indicate geographic locations (including clinic locations) where services would be provided:

☐ Central County ☐ East County ☐ North County ☐ South County

Additional Specialties ☐ Severe Mental Illness (SMI) ☐ Co-occurring conditions ☐ Underserved communities, including:

· LGBTQ+ community;

· Justice-involved populations; and

· Low social economic status.

☐ Individuals with extensive exposure to:

· Trauma;

· Violence; and

· Neglect.

· Certification;

· Documentation;

· Billing requirements; and

· CalAIM behavioral health requirements, including but not limited to:

· Medical necessity criteria;

· Documentation re-designs;

· Co-occurring treatment;

· Standardized screening and transition tools;

· Behavioral Health current procedural terminology (CPT) coding transitions; and

· Payment reform.

Indicate history and experience with submitting reports and documentation to law enforcement agencies and justice partners:

☐ Client Status Reports ☐ Jail Assessment Coordinator List

· Evaluate clients throughout treatment for appropriate level of care; and

· Staff to engage in Feedback Loop Process to ensure referral sources are informed of referral outcomes.

Select all applicable specialty practices inclusive in Offeror’s services, as described in Attachment A20, Scope of Work.

☐ Discharge planning ☐ Intake ☐ Flexible intake ☐ Therapy and education in approaches, etc.

☐ Joint Commission Accreditation ☐ Community Care Licensing ☐ Commission on Accreditation of Rehabilitation Facilities International ☐ Other program accreditations:

· Process to administer and collect the required outcome evaluation data (e.g., assessment/outcome tools and performance measures currently utilized by staff);

· Process for staff to monitor and evaluate data (e.g., client/family satisfaction surveys, pre-/post-service tests, and culturally responsive services/practices);

· Plan for ongoing evaluation and outcome improvement for the program (e.g., data collection and analysis); and

· How their organization’s data results inform clinical practices and service quality.

☐ Cognitive Behavioral Therapy ☐ Trauma-Focused CBT ☐ Dialectical Behavioral Therapy ☐ Solution-Focused Brief Therapy ☐ Motivational Interviewing

With at least one (1) of the following EBPs specific to treatment for the justice-involved population:

☐ Thinking for a Change ☐ Moral Reconation Therapy ☐ Criminal Thinking ☐ Risk and Responsivity

☐ Paraprofessional Staff:

(Milieu staff, etc.)

☐ Licensed Clinical Staff:

(LMFT, Ph.D., etc.)

☐ Medical Board-Certified Staff:

(M.D., RN, RD, etc.)

Offeror included organization’s staffing-related protocols in the proposal’s miscellaneous section, addressing the following:

1. Personnel Retention Plan

· Organizational strategies for ensuring that continuity of staffing and care is provided to the target population(s); and

· How the program will be staffed appropriately and in a timely manner, including plan for clinical supervision of professional and paraprofessional staff, and ability to provide services according to Medi-Cal standards.

2. Staffing Plan

· Organizational details (including staffing chart, leadership and management structure, reporting structure, and lists for staff providing supportive housing, clinical services);

· Resumés of existing staff that indicate position titles, linguistic and cultural skills, education, experience, and certifications;

· Staff training, recruitment, and retention process;

· Organizational practices related to recruiting, hiring, and promoting multi-lingual staff and/or a culturally or ethnically diverse workforce; and

· Organizational training requirements related to diversity, equity, and/or inclusion (e.g., LGBTQ+, cultural and linguistic capacity, racial equity).

3. Additional Required Plans

· Emergency/after-hours staffing; and

· Provision of quarterly staffing reports to the BHSD using County-provided or other tools.

☐ Offering services seven (7) days a week, including evening hours;

☐ Process for intake and admission (during business hours, after-hours, and weekends);

☐ Timeliness to psychiatric evaluations;

☐ Strategies used to engage and provide services to clients with required timelines;

☐ Hours of operation, clinic locations, and strategies that will be used to meet the Network Adequacy standards;

☐ 24-hour coverage to clients in programs;

☐ After-hours program contact plan for client emergencies; and ☐ Ability to hire staff who can receive jail clearances.

· How the program shall accept and manage urgent and emergent referrals;

· How to engage the target population in services and prioritize referrals; and

· How the referrals are made from outpatient treatment teams.

Section 2: Proposed Program Description[footnoteRef:2] Total Points: [2: Written response for each criteria in Section 2 is required. Please refer to the RFSQ Section IV, “Offeror’s Submission” for additional details.

· Capacity to provide culturally, ethnically, and linguistically appropriate services to the target population(s), including capacity for all County threshold languages as described in Appendix H, Cultural Competence Form;

· How Offeror addresses barriers when they do not have staff available to meet the County threshold languages;

· Current and future actions and changes to ensure diversity and inclusion in service delivery;

· Capacity to provide outreach activities focused on reaching underserved, underrepresented, and/or multicultural populations; and

· Capacity to address and serve high-risk clients with co-occurring (mental health in addition to substance use challenges) treatment needs.

· County Health System (primary care physicians, County clinics), Forensic, Diversion, and Reintegration [judges and probation/parole officers/admin booking], and Social Services Agency;

· Housing organizations [subsidy administrators, property managers]; and

· Organizational experience working successfully with system partners.

Offeror described how partner collaborations shall:

· Increase meaningful use of client time and abilities to participate in vocational services/sustain employment, participate in educational programs/school, and daily activities;

· Increase client ability to obtain/maintain a monthly income;

· Obtain health insurance for clients;

· Reduce utilization of inpatient hospital services;

· Reduce client recidivism rates;

· Maintain or obtain permanent supportive housing or permanent housing when clients exit the program; and

· Increase successful program discharges and graduation rates from the justice system.

Historical data analysis will be reviewed by BHSD Program Subject Matter Experts (SMEs) and rated according to the criteria laid out in this RFSQ.

Offeror’s electronic health record (EHR) system capacity and responses as listed in Appendix I, Offeror’s Health Record Status, will be reviewed by BHSD EHR Subject Matter Experts (SMEs) and rated according to the criteria laid out in this RFSQ.

Financial records will be reviewed by the Health System Finance Department and rated according to the criteria laid out in this RFSQ.

RFSQ-BHS-FY23-0210: Adult and Older Adult System of Care Services Page 1 of 2 APPENDIX B20: Post-Release Community Supervision Services Evaluation Criteria CATEGORY 4: Community Reintegration Services