P09 - SOW BNOE_Nurse Call.docx

Edward Hines Jr. VA Hospital Statement of Work: Facility Nurse call System Upgrade Description of Use:

The Edward Hines, Jr. VA Hospital is looking to perform a facility wide upgrade of their nurse call System to the Rauland Responder 5 or equal system. Currently, the Hines VA owns various models of the Rauland nurse call system ranging from Rauland 3 systems to Rauland 5. The goal of the Hines VA is to upgrade the nurse call system for the facility to one uniform system for an enterprise level system. This will allow for the nurse call systems to be upgraded to the latest technology and allow for a seamless communication for nurse call throughout the facility. This procurement will be an upgrade of existing systems, which shall reutilize existing infrastructure such as conduit, back boxes, raceways, low voltage lighting power supplies, control relays, cross room television control cable, local paging amplifier and speakers and AC power circuits where possible. Additionally, no construction will be involved in this procurement.

Below is a description of the current state of nurse call at the Hines VA Hospital.

Current State:

Building 12 – 2nd Floor

Rauland R4

Building 12 – 3rd Floor

Rauland R4

Building 200 – 5th Floor

Rauland R4

Building 200 – 7th Floor

Rauland R4

Building 200 – 8th Floor

Rauland R4

Building 200 – 9th Floor

Rauland R4

Building 200 – 10th Floor

Rauland Half R4/R3

Building 200 – 11th Floor

Rauland R4

Building 221 – 1st Floor

Rauland R4

Building 228 – 3rd Floor

Rauland R3

Building 228 – 4th Floor

Rauland R3

Building 228 – 5th Floor

Rauland R4000

Bed Count

ED

Minimum Requirements:

· Upgrade the Edward Hines, Jr. VA nurse call system to the latest Rauland nurse call system or equal and code blue components

· Solution must be an “Enterprise” solution meaning the facility should be on one single nurse call system to allow the multiple facility buildings to communicate with each other

· Solution must be a single set of servers

· Housed in a single medical facility using a single installed instance of nurse call software

· Centralized management system to manage multiple locations

· Ability to configure nursing workflows that can be standardized across all medical facilities.

· Ability to allow multiple assignments per patient

· Patient Station Requirements:

· Number of stations are based on current state bed count and include both single and double patient rooms

· Code blue/staff assist button

· Call cancel button

· Call placed LED indicator

· Bed out LED indicator

· Customizable pillow speaker with receptacle/call cord

· Must have capabilities to control hospital grade TV system and overhead lights where existing

· Audio microphone and speaker

· Capable of multiple call-in priorities

· Auxiliary device receptacle with separate call-in priority setting

· IV and bed exit alarm capabilities

· Capability of disconnecting handset for cleaning

· Pull Cord Stations Requirements:

· Number of stations dependent on various areas with nurse call and number of bathrooms/showers in those areas

· Pull cord

· Provide audio to bathrooms

· Call-in button

· Waterproof station

· LED corridor lights

· Nurse Station Requirements:

· Number dependent on current areas with a nurse call system

· Nurse Console

· VoIP Capabilities

· 32 Customizable one-touch functions

· Fully independent console not dependent on PC

· Patient or procedure room communications tool

· Able to support over 990 possible unique facility-defined call priorities

· Customizable one-touch functions

· Capable of displaying/answering calls

· 2 Jack station

· 37 pin bed receptable

· 8 pin in-line connector

· Dual patient station (dependent on current state, determine at time of installation)

· Duty station

· Single patient station (dependent on current state, determine at time of installation)

· Bed Interface

· L-Net T-Tap Module

· L-Net Termination Resistor

· Pillow Speaker

· Remote audio I/O module

· Remote audio output station

· Staff assist/code blue station

· Staff assist station

· Staff station

· Wall mounting cabinet

· IP68 emergency pull cord shower stations

· Ability to withstand liquid intrusion

· FDA 510k Class I Medical Device

· FCC Part 68 compliance for interface to the wireless phone switch

· Date encryption to protect PHI Services:

· The vendor shall provide all labor, materials, tools, equipment, management, and transportation to upgrade all existing nurse call systems at the Edward Hines, Jr. VA Hospital to the latest Rauland nurse call system

· Buildings with nurse call systems are: 113, 128, 200, 217, 221 and 228

· These buildings are to be put on a network to communication at an enterprise level

· Programming of each station for each area is included

· The existing nurse call system and code blue system shall remain operational during the installation phase of the upgraded nurse call system

· Provide installation drawings

· Provide inventory with serial numbers for all equipment and components installed

· Provide network topology/wiring diagrams

· Provide technical training for maintenance to at least 4 Biomedical Engineering technicians

· Provide facility wide user and super user training for basic operations

· All shifts included

· Utilize existing infrastructure such as conduit, back boxes, raceways, low voltage lighting power supplies, control relays, cross room television control cable, local paging amplifier and speakers and AC power circuits where possible

· All old existing components of the nurse call system that are unused must be removed from the facility

· All work must adhere to the latest JCAHO, NFPA, life safety requirements, VA requirements and nurse call equipment manufacturer’s specifications

· Work must include authorized, certified Rauland specialized technical labor and supervision Integration Requirements:

· Nurse call system must provide direct SIP trunk integration for immediate voice communication in response to notifications

· Server hardware must be included

· Windows Server 2016 or latest VA-approved version for server hardware

· MS SQL 2016 for all virtual machines

· Must connect and function with the current Rauland nurse call code blue system

· Must integrate with the existing R5 nurse call system

· Open API for integrations into other systems

· Ability to assign Staff from any PC on the Hospital LAN

· VA IT TRM approval for any software installed

· The software must include licenses that enables Census Board, Activity Board, AD (Active Directory), Enterprise Configurator, ADT, Staff Assignments with Sharing Integration, Phone integration, Event Integration, SIP Pillow Speaker Call Back, Overhead Paging, Dashboards and Reports, Staff Awareness and Duress Integration.

Warranty and Maintenance:

· Minimum of 5-year warranty on all hardware components

· Minimum of 1-year

· Availability of Service:

· Local, onsite service available within 2 hours of call