2-5.3.1.2 Experience and Expertise.pdf

Interim Healthcare of Queen Creek, AZ 1490 S. Price Road Ste. 110C Chandler, AZ 85286 | Office: (623)323-2999 | Fax: (623) 253-5759

5.3.1.2.1

Proven Track Record in Registry Staffing for Behavioral Health and Psychiatric Facilities

Interim HealthCare of Queen Creek, AZ is backed by a national organization that brings over 50 years of national experience in healthcare staffing, specializing in Behavioral Health Technician (BHT) and

Registered Nurse (RN) placements in high-acuity psychiatric, forensic, and crisis care settings. Our expertise extends beyond traditional registry staffing, incorporating evidence-based workforce strategies, real-time staffing analytics, and advanced compliance measures to ensure patient safety and operational continuity.

With a nationwide presence and locally owned and operated offices, Interim HealthCare ensures flexibility, reliability, and rapid response staffing solutions tailored to meet the unique needs of healthcare facilities, VA hospitals, and psychiatric institutions.

Locally, our extensive experience in serving veterans and elderly populations with complex medical conditions—including severe PTSD, traumatic brain injuries, neurodegenerative disorders such as

Alzheimer’s, and other chronic illnesses—uniquely positions us to support Arizona State Hospital’s registry staffing needs. Our expertise in trauma-informed, evidence-based, and 24x7 patient-centered care ensures safety, stability, and improved outcomes for individuals requiring psychiatric and rehabilitative services.

Our experience includes successfully staffing and supporting major hospitals, ASU community health, behavioral health centers, and forensic treatment facilities nationwide, giving us unparalleled insight into the unique staffing demands of high-security, 24/7 inpatient mental health environments like the Arizona

State Hospital (ASH).

Key highlights of our past performance include:

• Deep Behavioral Health Expertise: Decades of experience in staffing BHTs and RNs specifically for psychiatric inpatient units, forensic treatment centers, and mental health hospitals.

• Reliable, Scalable Workforce Solutions: Successfully maintaining contracted fulfillment rates on critical staffing contracts, ensuring uninterrupted patient care in 24x7 models.

• Customized Recruitment & Compliance Framework: A robust pre-screening, licensing verification, and training process to ensure all placements exceed Arizona State Board of Nursing, CMS, and

Joint Commission standards.

• Local Presence, National Strength: Veteran-owned and locally operated in Arizona, backed by a national network of healthcare professionals to support ASH with a continuous pipeline of highly qualified, credentialed professionals.

Leveraging Experience to Improve Process & Outcomes

Over the previous years, we have refined our staffing model to optimize patient outcomes and facility efficiency through:

1. Predictive Hiring & Workforce Planning o We will leverage an industry-leading technology stack that includes Axis Care, Hireology, Panda Logic (Veritone), Viventium, and Frank CrumStaffingModel, enabling AI-driven recruitment, automated compliance tracking, and shift optimization.

o This system has reduced time-to-fill rates by 35%, ensuring ASH has a consistent and reliable pool of registry staff available 24/7.

2. Enhanced Retention & Continuity of Care o Through our “block booking” model, we proactively schedule BHTs and RNs in pre-determined rotations, one month out, minimizing last-minute staffing gaps.

o Our onboarding and retention strategies have reduced turnover by 40%, leading to greater staff consistency and improved patient-provider relationships.

3. Compliance-Driven Performance Excellence o Dedicated Compliance & Quality Control Teams ensure all staff maintain:

▪ Active CPI (Crisis Prevention Institute) Blue Card certifications for Non-Violent

Crisis Intervention (NVCI).

▪ Fingerprint Clearance Cards, TB screenings, and American Heart Association

CPR certifications.

o Our team conducts Monthly and Quarterly Business Reviews (QBRs) to monitor performance trends and align staffing strategies with ASH’s evolving needs.

Staffing Commitment & 24/7 Support

Interim HealthCare of Queen Creek, AZ is fully equipped to meet ASH’s seven-day-a-week staffing needs, with:

• A dedicated, 24/7 Account Management & Staffing Team, led by:

o Brent Knodle, President of Account Management & Staffing o Sean Reger-Flores, President of Operations o Caroline Chapman, HR Director o Michael Calendario, Director of Operations

• Flexible workforce availability to cover vacancies, peak demand, and emergency needs.

• Designated 24x7 staffing coordinator

• Dedicated resources to reporting, compliance, and quality and assurance checks

• Guaranteed response time of one (1) hour for urgent staffing requests.

We plan to maintain an appropriate registry staffing pool of licensed RNs and BHTs, with the ability to rapidly scale up to 20+ BHTs per shift, ensuring uninterrupted patient care at ASH.

A Strategic Partner for ASH

By choosing Interim HealthCare of Queen Creek, AZ, ASH gains a trusted, experienced, and highly responsive staffing partner, offering:

• Best-in-class behavioral health staffing solutions backed by 50+ years of expertise.

• A veteran-owned, locally committed team with national resources.

• A technology-driven, scalable workforce model ensuring 24/7 coverage.

• Proven compliance, quality assurance, and retention strategies.

We look forward to bringing our industry-leading staffing solutions to ASH and ensuring seamless, high-quality care for Arizona’s most vulnerable patients.

5.3.1.2.2.

Please refer to Attachment F – References, where we have included local references. Additionally, we have national references available upon request if further verification is needed.

5.3.1.2.3.

Brent M. Knodle

Professional Summary

Retired firefighter and U.S. Air Force veteran with 20+ years of leadership experience in healthcare staffing, contract management, and workforce operations. Proven track record in strategic workforce planning, high-value contract oversight, and regulatory compliance across both public and private sectors.

Expertise in developing large-scale staffing models, optimizing scheduling, and ensuring financial integrity in payroll and billing operations. Adept at building strategic partnerships, leading recruitment initiatives, and driving operational efficiencies to enhance patient care and organizational success.

Selected Relevant Experience

Co-Owner / President Account management & Staffing

Interim HealthCare – Chandler, AZ

• Oversee all aspects of contract management, staffing solutions, and workforce operations for healthcare clients, ensuring compliance with state and federal regulations.

• Develop and execute strategic staffing models, ensuring optimal workforce allocation and efficient scheduling to meet hospital and healthcare facility needs.

• Lead contract negotiations, proposal development, and vendor agreements for large-scale healthcare staffing engagements.

• Drive financial performance and billing integrity, overseeing payroll, invoicing, and reimbursement processes to ensure contract compliance.

• Implement HR best practices for recruitment, onboarding, and retention, enhancing workforce stability and reducing turnover.

• Develop standard operating procedures (SOPs) for workforce logistics, billing, and contract compliance, aligning with hospital and government standards.

• Establish strategic partnerships with hospitals, long-term care facilities, and healthcare networks to expand business opportunities.

Firefighter / EMT

St. Paul Fire Department – St. Paul, MN

• Managed emergency response operations, coordinating resources and personnel to ensure patient safety and crisis management.

• Provided high-volume medical transport and pre-hospital care, ensuring compliance with state and federal healthcare standards.

• Led annual compliance training for emergency response personnel, ensuring alignment with regulatory guidelines.

Healthcare Operations & Training Supervisor

Minnesota Air National Guard / US Air Force – MSP International Airport

• Directed healthcare operations and crisis response training, ensuring readiness for international and domestic deployments.

• Managed personnel scheduling and workforce training, ensuring team compliance with federal regulations and mission objectives.

• Developed and implemented annual compliance audits to ensure healthcare readiness and operational efficiency.

Business Development & Account Management

Epicor Software – Minneapolis, MN

• Managed high-value contracts and strategic partnerships for enterprise healthcare solutions.

• Secured 70%+ growth in new sales, expanding client portfolios and revenue streams.

• Led financial forecasting and contract negotiations, aligning services with client needs and regulatory requirements.

Core Competencies

• 20+ Years in Healthcare Workforce & Staffing Operations

• Strategic Contract Management & Compliance

• Payroll, Billing, & Revenue Oversight

• Vendor Negotiation & Partnership Development

• Regulatory Compliance (HIPAA, OSHA, CMS, Joint Commission)

• Process Optimization & SOP Development

• Financial Planning & Performance Analysis

• Enterprise Scheduling & Workforce Logistics

Education & Certifications

• Bachelor of Professional Strategic Communications – University of Minnesota

• Associate Degree in Fire Science – Community College of the Air Force

• Senior Noncommissioned Officer Academy – Leadership & Operations

Certifications & Advanced Training

• Healthcare Staffing & Compliance Management

• Payroll & Financial Operations for Healthcare Executives

• Contract Negotiation & Vendor Management

• Emergency & Crisis Workforce Planning

Michael Candelario

Professional Summary

Detail-oriented Scheduling and Operations Manager with extensive experience in workforce logistics, compliance, and reporting. Proven ability to optimize scheduling systems, enhance workforce efficiency, and ensure regulatory compliance in healthcare settings. Adept at managing high-volume staffing operations, developing process improvements, and leveraging data for strategic decision-making.

Work Experience

Director of Operations

Interim Healthcare | July 2024 – Present

• Managed real-time scheduling for healthcare staff, ensuring proper coverage while balancing last-minute changes and client needs.

• Optimized workforce utilization using scheduling software and internal tracking systems to maintain accurate staffing levels.

• Generated compliance and operational reports to track key performance metrics, such as staff attendance, shift fulfillment, and service utilization.

• Ensured adherence to state and federal healthcare regulations, including labor laws, patient care standards, and contractual obligations.

• Implemented process improvements that increased scheduling efficiency and reduced scheduling conflicts by 30%.

Account Manager – Scheduling & Operations

Practicecare Management Group, Gilbert, AZ | July 2010 – October 2024

• Managed end-to-end workforce scheduling for 15+ healthcare facilities, ensuring smooth operations and compliance with contractual agreements.

• Developed and enforced Standard Operating Procedures (SOPs) for scheduling, billing, and workforce logistics to streamline operations.

• Led reporting and analytics efforts, creating dashboards to track revenue cycle trends, workforce utilization, and operational bottlenecks.

• Ensured HIPAA compliance and confidentiality when handling sensitive patient and provider information.

• Trained and supervised junior staff in compliance procedures, data tracking, and scheduling best practices.

• Acted as the primary liaison for healthcare providers, resolving operational issues related to staffing, billing, and claim disputes.

Core Competencies

• Workforce Scheduling & Staffing Logistics

• Regulatory Compliance (HIPAA, Healthcare Standards)

• Data-Driven Decision-Making & Reporting

• Process Optimization & SOP Development

• Client & Stakeholder Communication

• Electronic Health Records (EHRs) & Medical Billing Software

• Microsoft Office 365 | Google Workspace | Scheduling Platforms

Education & Certifications

• Healthcare Operations & Scheduling Certification (In Progress)

• HIPAA Compliance Training

Caroline Chapman

Results-driven HR and Billing Director with extensive experience in staffing, payroll management, invoicing, and regulatory compliance within healthcare settings. Proven ability to recruit and retain top talent, streamline financial operations, and ensure adherence to workforce regulations. Adept at optimizing scheduling teams, managing high-volume staffing needs, and overseeing billing processes to maintain seamless healthcare operations.

Professional Experience

Director of HR and Billing

Interim HealthCare – Queen Creek, AZ | August 2023 – Present

• Led end-to-end recruitment and hiring of top-tier healthcare professionals, ensuring alignment with regulatory and operational standards.

• Oversaw workforce scheduling and staffing to meet fluctuating demand, ensuring 24/7 coverage for patient care.

• Managed payroll and invoicing processes, ensuring accurate billing and compliance with contractual obligations.

• Developed and enforced compliance policies, including HIPAA, payroll regulations, and state healthcare staffing requirements.

• Implemented employee retention strategies, reducing turnover and improving workforce stability.

• Analyzed staffing trends and financial reports to optimize hiring strategies and cost efficiency.

Logistics Coordinator

Notable Wood Designs – Springville, UT | June 2019 – December 2024

• Coordinated workforce schedules to meet delivery and production deadlines, ensuring operational efficiency.

• Managed vendor and customer communications, ensuring alignment on orders, shipments, and timelines.

• Developed and maintained tracking systems for inventory, workforce allocation, and financial reporting.

Lead Manager – Staffing & Scheduling

Primitive Power – Gilbert, AZ | January 2019 – December 2019

• Recruited and trained hiring teams, overseeing candidate sourcing and onboarding.

• Managed workforce planning efforts, ensuring staffing levels aligned with business needs.

• Implemented and maintained scheduling systems, optimizing shift coverage and reducing staffing gaps.

Surgical Assistant – Billing & Compliance

Arizona Maxillofacial Surgeons – Mesa, AZ | November 2018 – November 2019

• Managed patient billing and insurance claims, ensuring accurate coding and compliance with healthcare regulations.

• Ensured compliance with OSHA standards for sterilization and infection control.

• Tracked and processed invoices, ensuring alignment with financial policies and payment timelines.

Core Competencies

• Healthcare Staffing & Workforce Scheduling

• Hiring, Recruiting & Employee Retention

• Payroll, Invoicing & Financial Management

• Regulatory Compliance (HIPAA, OSHA, Billing Standards)

• Billing, Claims Processing & Insurance Verification

• Operational Efficiency & Workforce Optimization

• Microsoft Office Suite | Scheduling & Payroll Software

Education & Certifications

• Brigham Young University – Idaho (Attended 2 years for Bachelor of Science in Elementary

Education)

• OSHA Compliance Certification (Sterile Techniques & Infection Control)

• Dental X-Ray Certification

Sean Reger-Flores, MBA

Accomplished healthcare executive and M&A leader with 20+ years of expertise in contract management, strategic staffing, and financial oversight. Proven ability to lead large-scale healthcare contracts, optimize workforce operations, and drive financial performance. Skilled in developing, scaling, and streamlining healthcare operations, managing high-value contracts, and ensuring full regulatory compliance. Adept at building trusted partnerships, expanding healthcare organizations, and maximizing profitability through strategic growth and operational excellence.

Selected Relevant Experience

Co-Owner / President Operations

Interim HealthCare – Chandler, AZ

• Lead strategic growth initiatives, contract management, and strategic partnerhips to grow business and deliver outstanding value to clients and patients.

• Develop and oversee financial operations, including budgeting, forecasting, payroll, and billing to ensure contract compliance and profitability.

• Drive workforce optimization strategies, implementing technology and process improvements to enhance staffing efficiency and regulatory adherence.

• Negotiate and manage contracts with hospitals, long-term care facilities, and healthcare organizations, ensuring alignment with state and federal compliance standards.

• Build and maintain key stakeholder relationships with healthcare executives, payors, and regulatory bodies to drive business expansion.

Director of Strategy & Acquisitions

CVS Health – Scottsdale, AZ

• Managed multi-billion-dollar healthcare acquisitions, driving deals from identification through integration, generating $2B+ in annual revenue and exceeding financial targets.

• Developed and executed due diligence strategies, ensuring compliance with financial, operational, and regulatory requirements.

• Created M&A playbooks for structured integration processes, enhancing efficiencies in post-merger operations.

• Led financial modeling and valuation efforts for acquisitions, aligning with corporate growth objectives.

• Provided strategic advisory support to executive leadership, identifying $100M+ in new revenue opportunities.

Chief Revenue Officer

Landmark Recovery & Senior Living – Scottsdale, AZ

• Led strategic turnaround, divestitures, and growth initiatives for a multi-site healthcare portfolio, increasing revenue and operational efficiency.

• Managed a team of 50+ across Sales, Marketing, and Admissions, optimizing staffing and resource allocation.

• Negotiated high-value contracts and partnerships, increasing occupancy rates from 79% to over 95%, improving profitability.

• Directed financial planning, capital investments, and budgeting, aligning strategic initiatives with fiscal objectives.

Senior Manager – Strategy & Consulting

Accenture – Denver, CO

• Led strategic contract negotiations, proposal development, and RFP responses, securing

$15M+ in net-new revenue.

• Managed large-scale post-merger integrations and staffing transitions for Fortune 100 healthcare and technology clients.

• Developed pricing models, workforce strategies, and service delivery structures, optimizing resource allocation and financial performance.

• Oversaw full contract lifecycle management, ensuring compliance with contractual obligations, on-going staffing and high value-creation for clients

Core Competencies

• Healthcare Staffing & Workforce Management

• Strategic Contract & RFP Management

• Financial Oversight, Budgeting & Billing

• Regulatory Compliance (HIPAA, CMS, Joint Commission)

• M&A, Due Diligence & Valuation

• High-Value Contract Negotiation

• Trusted Executive Partner & Leadership

• Process Optimization & Operational Scaling

Education & Certifications

• Kellogg School of Management, Northwestern University – EMBA, Strategy & Finance

• Colorado State University – B.S. Business Administration, Finance & Real Estate

Notable Achievements

• $2B+ in annual revenue growth through healthcare acquisitions

• Secured $15M+ in new contracts through RFP leadership

• Increased occupancy rates from 79% to 95%+ in senior healthcare facilities

• Developed multi-site healthcare staffing models, improving workforce efficiency

5.3.1.2.4.

Behavioral Health Technician (BHT) – Arizona State Hospital

Location: Phoenix, AZ

Contract Type: Registry Staffing

Company: Interim HealthCare

Make a Difference in Mental Health Care. Build Your Career in a High-Impact Setting.

Are you passionate about helping individuals with serious mental illness (SMI) regain stability and lead fulfilling lives? Interim HealthCare is seeking dedicated and highly skilled Behavioral Health Technicians

(BHTs) to provide exceptional direct care at the Arizona State Hospital (ASH).

This role is more than a job—it’s an opportunity to be a key player in psychiatric rehabilitation, crisis intervention, and patient safety in Arizona’s only state-run psychiatric hospital. Join a team where your skills, compassion, and leadership make a real impact in a secure, structured environment.

Why Join Interim HealthCare?

• Competitive Pay & Incentives – Recognizing the critical role BHTs play in mental health treatment.

• Flexible Scheduling – Shift options available, including block scheduling and 24/7 coverage needs.

• Professional Growth & Training – Access to specialized crisis intervention training, continuing education (CEUs), and professional development opportunities.

• High-Impact Work – Support some of Arizona’s most vulnerable populations while maintaining safety and security within the hospital environment.

Your Role & Responsibilities

As a Behavioral Health Technician (BHT) at ASH, you will:

• Provide 24/7 specialized care, treatment, and security to patients in a structured and therapeutic environment.

• Observe, engage with, and guide patients in social, emotional, and behavioral development.

• Redirect inappropriate behaviors while modeling and reinforcing positive behaviors.

• Respond to psychiatric and medical emergencies, using approved Crisis Prevention Institute

(CPI) Non-Violent Crisis Intervention (NVCI) techniques.

• Initiate and participate in behavior management procedures for patients exhibiting violent, assaultive, or self-harm behaviors.

• Co-lead life skills groups and therapeutic activities, supporting patient rehabilitation and personal growth.

• Assist patients with activities of daily living (ADLs) such as hygiene, nutrition, and mobility support.

• Document detailed, timely, and accurate reports on patient behavior, treatment progress, and incidents in accordance with ASH policies.

• Enforce hospital policies and procedures to maintain a structured and secure environment for both patients and staff.

• Conduct routine room inspections for safety compliance, ensuring a clean and contraband-free living space.

• Escort and monitor patients during visits, meals, therapy sessions, and recreational activities.

What Makes You a Strong Candidate?

• Minimum of 1 year of experience working with the Seriously Mentally Ill (SMI) adult population in a psychiatric inpatient, crisis stabilization, or forensic mental health setting.

• Strong understanding of crisis intervention strategies, behavior management techniques, and psychiatric treatment models.

• Ability to assess and respond effectively to escalating situations, ensuring the safety of patients and staff.

• Excellent communication and observational skills to document patient behaviors and progress with accuracy.

• Ability to follow directives from psychiatric nurses, clinical professionals, and hospital leadership.

• CPI Non-Violent Crisis Intervention (NVCI) and CPR certifications preferred.

Preferred Experience:

• Working in forensic psychiatric settings, inpatient mental health hospitals, or behavioral crisis units.

• Familiarity with electronic documentation systems used in psychiatric treatment facilities.

Please note: ASH does not accept experience solely in pediatric care, substance abuse treatment, developmental disability programs, hospice care, dialysis, or CNA/Case Manager roles.

Shift & Work Expectations

• 12-hour shifts (Day/Night): 6:00 AM - 6:30 PM / 6:00 PM - 6:30 AM

• Weekend & holiday coverage required to maintain hospital operations.

• Adherence to ASH’s dress code policy, including designated scrubs for BHTs (solid Hunter

Green).

Commitment to Excellence in Mental Health Care

The Arizona State Hospital (ASH) is a secure treatment facility providing evidence-based psychiatric care for individuals requiring intensive support. Interim HealthCare’s BHTs play a critical role in maintaining a safe, therapeutic, and recovery-oriented environment.

If you are driven to support individuals with serious mental illness and thrive in a high-responsibility, high-impact role, we invite you to join Interim HealthCare today!

Apply Now & Take the Next Step in Your Career!

Registered Nurse (RN) – Arizona State Hospital

Location: Phoenix, AZ

Contract Type: Registry Staffing

Company: Interim HealthCare

Empower Lives. Deliver Excellence. Elevate Your Career.

Are you a Registered Nurse (RN) looking for an opportunity to make a lasting impact in a specialized mental health setting? Interim HealthCare is seeking highly skilled RNs to provide exceptional care at the

Arizona State Hospital (ASH), the state’s only facility dedicated to court-ordered forensic and civil psychiatric treatment.

This is not just another nursing role—this is an opportunity to work in a high-impact environment where your expertise will shape recovery journeys and enhance public safety.

Why Join Interim HealthCare?

• Competitive Pay & Incentives – Market-leading compensation for specialized psychiatric nursing.

• Flexible Scheduling – Enjoy work-life balance with block scheduling and shift options.

• Advanced Training & Career Growth – Gain access to continuing education (CEUs) and professional development.

• Make a Meaningful Impact – Play a vital role in the recovery and rehabilitation of seriously mentally ill (SMI) patients.

Your Role & Responsibilities

As a Registered Nurse (RN) at ASH, you will:

• Provide expert psychiatric care, focusing on stabilization, safety, and rehabilitation for patients with severe mental illnesses (SMI).

• Perform comprehensive assessments and develop individualized care plans in collaboration with multidisciplinary teams.

• Administer medications and treatments in strict adherence to physician orders and ASH policies, including intravenous (IV) therapies.

• Lead crisis intervention efforts, utilizing Crisis Prevention Institute (CPI) Non-Violent Crisis

Intervention (NVCI) techniques to de-escalate high-risk situations.

• Supervise and mentor Behavioral Health Technicians (BHTs) and Licensed Practical Nurses

(LPNs), ensuring exceptional patient care.

• Ensure compliance with CMS, Joint Commission, OSHA, and Arizona State Licensing standards.

• Document interventions accurately in the electronic health record (EHR), maintaining compliance with hospital and HIPAA regulations.

• Uphold ASH’s mission, fostering a therapeutic, patient-centered environment that promotes dignity and recovery.

What Makes You a Strong Candidate?

• Active RN License in the State of Arizona (or ability to obtain licensure).

• Minimum of 1 year of experience in an inpatient psychiatric, forensic mental health, or high-acuity behavioral health setting.

• Crisis management expertise, with training in CPI Non-Violent Crisis Intervention (NVCI) preferred.

• Strong clinical judgment, adaptability, and communication skills to manage rapidly evolving situations.

• Experience working with court-ordered psychiatric patients, including those deemed a Danger to

Self (DTS) or Danger to Others (DTO).

• Proficiency in EHR documentation and interdisciplinary care coordination.

Preferred Experience:

• Work in forensic mental health, inpatient psychiatric hospitals, or behavioral health crisis units.

• Background in electronic health records (EHR) management and psychiatric medication administration.

Shift & Work Expectations

• 12-hour shifts (Day/Night): 6:00 AM - 6:30 PM / 6:00 PM - 6:30 AM

• Weekend & holiday coverage as needed

• Adherence to ASH’s dress code policy (designated scrubs for nursing staff)

Commitment to Excellence in Mental Health Care

The Arizona State Hospital (ASH) is a 24/7 secure treatment facility providing evidence-based care for individuals with severe mental illness. As a nurse at ASH, you will become a leader in psychiatric rehabilitation, ensuring the highest standards of safety, compassionate care, and patient recovery.

If you are a mission-driven nurse ready to make a significant impact, we invite you to join the Interim

HealthCare team today!

Apply Now & Elevate Your Nursing Career!

5.3.1.2.5.

Interim HealthCare of Queen Creek, AZ confirms that within the past five (5) years, as currently constituted, there have been no performance deficiencies, notices to cure, failures to perform, terminations for cause, or defaults in providing services. This includes all predecessor companies, as well as any parent, subsidiary, or affiliated entities.

Interim HealthCare of Queen Creek, AZ has consistently met or exceeded contractual obligations and maintains a strong track record of compliance, quality service delivery, and customer satisfaction.

Should the Arizona Department of Health Services (ADHS) require further verification, we are willing to provide references or sign any necessary releases to obtain information.