A01 Attachment 0037 HWAD Questions and Answers Number 8.xlsx
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- Solicitation number
- 19R0069
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This request for proposal solicits offers for the operation and maintenance of the Hawthorne Army Depot located in Hawthorne, Nevada. Services required include base operations such as safety, security, and demilitarization of munitions. The solicitation utilizes a best value evaluation to award a firm-fixed price contract consisting of a base period and up to ten option years. Technical data packages relevant to demilitarization requirements were posted in July and August 2019. Questions regarding this solicitation are due by January 6, 2020, with Industry Day events scheduled for January 14-15, 2020. The selected contractor will be responsible for operating and maintaining facilities and infrastructure at the depot and providing support services while safely demilitarizing stockpiled munitions.
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Q&A 8
| HWAD RFP W52P1J-19-R-0069 Q&A # 8 | ||||||
| Sequence | RFP Solicitation Area | Page - Paragraph | Reference | Question | Government Answer | |
| 1 | Section L | |||||
| PWS 2 | Paragraph V.1.b. ii, Page 73 | |||||
| Attachment 0002, Paragraph 2.1, Page 1 | Please verify that the current WADF operations are taking place under guidance of the ESS dated 21 March 1979, if not, please provide the current version of the ESS | No, the 21 Mar 1979 date is incorrect. The current WADF operations are taking place with approved ESSPs by DoD Explosive Safety Board (DDESB) for each of the building facilities. The approval dates for the 16 WADF facilities vary from May 1979 to Jul 2003. | ||||
| 2 | Section L | |||||
| PWS 2 | Paragraph V.1.b, Page 72 | |||||
| Attachment 0002, Paragraph 4.1, Page 2-3 | Please provide a complete listing of all stocks in the B5A account (NSN, DODIC, Quantity) to complete a through analysis of all MIDAS families per the solicitation - as the incumbent already has access to this critical information | The snapshot list was posted on beta.sam, 03/02/2020 for reference but changes regualarly. Also, we have provided representative TDPs and representative pictures of those without TDPs for all of the 24 MIDAS families see FBO postings 7/12/19, 8/4/19, and 8/13/19. | ||||
| 3 | A01 Attachment 0008 - PWS 8 - Government Property (FINAL).pdf | Page 9 | 6.8 Incidental Items | 6.8 Incidental Equipment Items: 6.8.1 Incidental property is government property identified as incidental to the operating contractor's performance of base operations and missions at HWAD that will be available to the contractor to use until expended, unserviceable or determined excess to requirement. Items identified as incidental may include administrative items such as office space, desks, chairs, telephones, (ref. FAR Part 45.000(b)(5)), as well as industrial items such as hand tools, work benches/tool cabinets, fans, etc. "Incidental" items are not critical or essential to the direct performance of the mission although they may provide indirect support to its accomplishment such as the foregoing examples. The FAR describes GFP and GFE, so we are looking for clarification on the term "incidental items" as applied to the FAR clauses. Do all of the requirements that apply to GFE apply to the incidental property? | Yes, FAR 52.245-1 stewardship responsibilities apply to the Incidental Property; with the exception that Incidental Property does not require formal Government accountable records in the Government APSR. |
| 4 | A01 Attachment 0008 - PWS 8 - Government Property (FINAL).pdf | Page 9 | 6.8 Incidental Items | 6.8 Incidental Equipment Items: 6.8.1 Incidental property is government property identified as incidental to the operating contractor's performance of base operations and missions at HWAD that will be available to the contractor to use until expended, unserviceable or determined excess to requirement. Items identified as incidental may include administrative items such as office space, desks, chairs, telephones, (ref. FAR Part 45.000(b)(5)), as well as industrial items such as hand tools, work benches/tool cabinets, fans, etc. "Incidental" items are not critical or essential to the direct performance of the mission although they may provide indirect support to its accomplishment such as the foregoing examples. If the contractor would be required to manage the incidentals in accordance with the FAR requirements for GFP or GFE, offerors (other than the incumbent) would need to know how much equipment is considered "incidental" to determine the level of effort associated with this requirement. If the incidentals are to be managed IAW FAR requirements for GFP or GFE, please provide the approximate number of items be provided. | All GFP to include incidental property is provided on Attachment 0019 of the solicitation. |
| 5 | A01 Attachment 0009 - PWS 9 - Safety (FINAL).pdf | Page 4 | 2.2.2 | 2.2.2 The Contractor shall provide to the HWAD Government Safety Office a copy of their OSHA Form 300, Log of Work-Related Injuries and Illnesses, showing data for the previous month (e.g., February form showing January data). (CDRL J014). OSHA Form 300 Log includes PII, and therefore it is not allowable for any offeror to provide this information. We ask that the Government clarify that OSHA 300A Summary is acceptable as an alternative. | The PII can be redacted from the OSHA 300 Log. All the other columns need to be completed. The annual OSHA 300A will not be a substitute for the monthly CDRL to provide the OSHA 300 Log. |
| 6 | A01 Attachment 0019 GFP Attachment Listing 10OCT19.xlsx | Throughout | Serially Managed and Non-Serially Managed items tabs | Attachment 19 (GFP Attachment Listing) currently has all 11,248 GFP items in the "Serially Managed" tab; the Non-Serially Managed tab is blank. Many items in the "Serially Managed" tab do not fit the criteria for management by serial number IAW Army policy, such as: chairs, tables, shelves, etc. Would the Government please provide either a corrected GFP listing, or some guidance as to which items require management by serial number, and which do not? | Please refer to revised Attachment 0019 provided on beta.Sam 21 February 2020. |
| 7 | A01 Attachment 0008 - PWS 8 - Government Property (FINAL).pdf | para 6.7.5 | Correcting catalog records | With regard to the requirement to "correct catalog records where needed", can the Government please provide some estimate at to how many catalog records are in need of correction, in order for offerors to scope the level of effort required to complete the task? | We do not have historical info on this item. |
| 8 | A01 Attachment 0010 - Occupational Health - (FINAL).pdf | N/A | Medications | Can the Government please specify if the Occupational Health Clinic is required to maintain any controlled medications (i.e. medications requiring a prescription) or LIP prescribed durable medical equipment. Examples may include but are not limited to Automatic External Defibrillators (AED); wheel chairs, crutches, etc. Further, is there a requirement to maintain an inventory of any organo-phosphate poisoning treatment agents such as atropine or pralidoxime? | The government has an expectation that the contractor will ensure that the clinic will maintain medications and equipment that are necessary and appropriate to respond to acute exposures and medical concerns that threaten the health and wellbeing of the workforce and may be necessary for intervention in order to stabilize an exposed worker prior to transport to a higher level of care based on known exposures to the workforce. |
| 9 | page 77 of 87 | L.V3 | "Property Management Plan - In accordance with FAR 52.245-1(b) Property Management" and "Offerors Property Management Plan must address all elements under FAR 52.245-1(f)" | The instructions indicate our property management plan will have a system to manage GFP and it indicates that in our proposal we need to address all of FAR 52.245-1(f). We request the Government confirm that the PMP submitted with our proposal needs only to address subpart 52.245-1 subsection (f) and the separate elements of the PWS . | Please refer to revised L&M contained in amendment 0004. |
| 10 | Section L | Industry Day #3 | Will the Property Management Plan page count limitation increase or be changed to unlimited or stay with the 50 page limit? | JMC/ACC to provide response | The PMP remains limited to 50 pages. |
| 11 | A01 Attachment 0003 - PWS 3 - Maintenance (FINAL) | Page 12 2.5.1 | Unscheduled maintenance and abnormal maintenance | Paragraph 2.5.1 Abnormal Maintenance provides the contractor’s Limit of Liability for an Abnormal Maintenance event as the first $100,000 per each occurrence. If that is the limit of liability for all unscheduled work please provide the historical number and size of projects between $5,000 and $100,000 so that contractors may estimate and price this significant amount of work. Attachment 91 published on July 25 identified 62,655 historical maintenance calls (no PMs) with no indication of how much of the unscheduled work was just a few hours of work or how many were much larger up to and including $100,000 in value. This wide range of possible costs make it impossible to accurately or reasonably estimate the cost of 62,655 unscheduled maintenance. Please provide this information to allow all offerors to provide more reasonable pricing based on historical cost. | The contractor's limit of liability for any unscheduled maintenance event is not defined. There is no defined limit of liability, except in the case of an Abnormal Maintenance event. See PWS definitions for the definition of Abnormal Maintenance. |
| 12 | W52P1J19R0069 | none | Utilities | Is the contractor responsible for utilities, diesel and propane cost? If so, please provide historical utilities, diesel and propane cost. Diesel cost may exceed $1 million annually | Yes, the operating contractor is responsible for utilities, diesel and propane cost. The annual average energy costs are: FY18: $41,747/month; FY19: $41,695/month and FY20 (Oct-Dec 2019): $40,403/month. The USG does not have historical costs on diesel or propane. |
| 13 | A01 Attachment 0001 - PWS 1 - Supply Depot Operations (SDO) (FINAL) | none | Supply transactions | What is the amount of supply transactions for receiving, issuing, transportation, and accounting? This information is critical to determining the appropriate staffing for the SDO | LMP transactions are required for all AA&E receipt, issue, on-post movement, and demil. The amount of transactions may vary due to the forecasted munitions workload. |
| 14 | W52P1J19R0069 | none | Utilities | The answers to questions 105 and 129 industry day #1 indicated information on utilities and annual usage/costs will be available upon release of the solicitation. Does the Government intend to provide this historical cost? | The annual average energy costs are: FY18: $41,747/month; FY19: $41,695/month and FY20 (Oct-Dec 2019): $40,403/month. The USG does not have historical costs on diesel or propane. |
| 15 | Please provide a copy of the JMC Approval Letter cited in DA 7632 - 20191211 in block 27, Alternative 3. This will help us understand the situation/environment of Open Detonation | The "JMC approval" letter for conducting above ground open detonation demilitarization operations without developing a |
"New" ESSP is NOT VALID. This was an option that was considered, however is not acceptable and therefore not applicable to operations therefore will not be provided.
| 16 | PWS-13 | Para 2.3.1 | COOP | The revision to PWS 13 provided in Amendment 3 states that "The contractor will provide a continuation of operations (COOP) plan sixty (60) days after award of the contract to the ACO/ Govt Staff for approval. (CDRL P015)". However, IAW the projected schedule, 60 days after award is still within the transition period (the incumbent is still the operating contractor) -- can the Government confirm that the requirement is actually to provide the COOP plan 60 days after contract award, or is the intent 60 days after the end of the transition period? If indeed a fully developed and tested COOP plan is required 60 days after contract award, will the Government direct the incumbent contractor to participate in fail-over testing? | Requirement to provide a COOP plan 60 days after contract award has been removed from the PWS. | |
| 17 | Section L - | |||||
| Amendment 3 | Volume 1 - Technical, | |||||
| Volume 3 - Management | File Naming Convention for Volume 1 and 3 Executive Summary | Each section in Technical Volume 1 and Management Volume 3 has a file naming convention. Section L has also requirements for a Volume-level Cover Page or Executive Summary. Can we assume that the file naming convention for Executive Summary is as below: |
Contractor_Name_Vol_1_Executive summary
| Contractor_Name_Vol_3_Executive summary | Government addressed question in Amendment 0004. | |||||
| 18 | Section L - | |||||
| Amendment 3 | Volume 1 - Technical, | |||||
| Volume 3 - Management | File Naming Convention for Volume 1 and 3 Front Matter | Is it the Government's preference that bidders provide front matter for each section including the Table of Contents, Acronym List and Cross-Reference Matrix within each subfactor file (SDO, Demil, etc.) for the Technical and Management Volume? | ||||
| If not, and volume-level Front Matter is required, would the Government please provide a naming convention for each of the Technical and Management volume front matter files? | Yes, the table of contents, acronym list and cross-reference matrix shall be located within each subfactor for Technical and Management Volume. Section L&M have been updated in Amendment 0004. | |||||
| 19 | Section L - | |||||
| Amendment 3 | Volume 4 - Price Factor | Cost/Price data for Labor Breakdown Info | For the CY 21 Labor Breakdown Cost and Price data requirements, we expect that some Subcontractors will prefer to submit sealed packages due to proprietary cost information. However, there are no instructions in Section L for submission of the sealed packages from subcontractors. Can we assume that each subcontractor will need to submit 2 hard copies and 2 CDs of their Labor Breakdown tables to the same address indicated for the proposal in Section L? | This was updated in Amendment 0004. | ||
| 20 | Section L - | |||||
| Amendment 3 | Volume 4 - Price Factor | File naming convention for Volume 4 Price Factor | Since the "/" is not accepted in the Microsoft Office file naming convention, is it permissible to name the Volume 4 Price Factor file "Offeror's_Name_Vol_4_Cost-Price" (i.e. use a dash instead of the slash required in Amendment 3)? | This was updated in Amendment 0004. | ||
| 21 | PWS 8/GFP Listing dated 6 Feb 2020 | pg. 9 -10 para 6.8.1 and 6.8.2 | Incidental Property | Para 6.8.1 of PWS 8 states that "Items identified as incidental may include administrative items such as…desks, chairs…" and para 6.8.2 states: "incidental items will be accounted for separate from Government Furnished Property". However, the GFP listing included with Amendment 3 does not identify which GFP are considered "incidental", which makes it difficult to determine the level of effort associated with managing GFP. Would the Government please provide a new GFP listing, with "incidentals" identified, or provide guidance as to enable bidders to segregate out the "incidental" items ourselves? Could this perhaps be tied to a dollar threshold? | All GFP to include incidental property is provided on Attachment 0019 of the solicitation. The current GFP listing does not differentiate incidental items as this is a new requirement. It is up to the operating contractor to determine incidental items from the definitions provided, working with the HWAD ACO staff to for any clarifications needed during the transition period. |
| 22 | Section L&M | Pricing Factor | Cost/Price data for Labor Breakdown Info | d. For each of the 14 FFP efforts identified on the Pricing Matrix at Attachment 0016, the offeror shall provide a breakdown of all applicable cost and pricing data to include labor, (salaried and hourly job titles, and number of employees within each job title), other labor related costs, fringe benefits, materials, other direct costs, overhead, G&A and profit or fee. The breakdown shall be provided for Ordering Period 1 (CY 2021). This information is requested in order to expedite Service Contract Act (SCA) adjustments. Since the intent is simply to be able to expedite SCA adjustments, do you really need materials, ODCs, overhead, G&A and profit/fee? Also, rather than provide the "number of employees", wouldn't just hours by labor category be better? | |
| Yes, the Government is requesting other than certified cost and pricing data with materials, labor, ODCs, overhead, G&A and profit/fee. The Government requests this for each year to have an understanding of proposal costs represented in pricing matrix. The Government requests number of employees and hours to have an understanding of labor costs. | |||||
| 23 | A01 Attachment 0008 - PWS 8 - Government Property (FINAL).pdf | para 6.7.5 | Correcting catalog records | With regard to the requirement to "correct catalog records where needed", can the Government please provide some estimate at to how many catalog records are in need of correction, in order for offerors to scope the level of effort required to complete the task? | Historical data on category code corrections is not available. |
| 28 | PWS 12 - Section 1.5.1 | Page 2 - Last paragraph | Spill reports | Can the Government please provide historical information as to how many spills or releases were reported in the past 5 years? Can copies of the written spill reports be provided? If 5 years' data is not available, please provide whatever is available. | One reportable spill occurred in 2016 of explosive contaminated water. Fire suppression system mistakenly activated in a structure in the WADF area causing red/pink water flow out of the building. Spill was remediated w/approval of plans from the NDEP. The reports were posted 29 May 2020 to beta.sam titled; "117-6 Red Water Release", "117-6 REDWATER SPILL JAN 12 2017", and "01_18_17 J-000014 Hawthorne Army Depot_rd". |
| 29 | PWS 12 - Section 1.5.4 | Page 3 - Last paragraph | Existing FARS | Can the Government please provide information as to whether there are any known environmental deficiencies associated with existing FARS (including Part 23 and Part 7, Federal, State, and Local regulations, ordinances and codes), a description of those deficiencies ,and corrective actions undertaken? | See Question 29 for reportable release. A concrete pad w/sump was installed to direct the flow of red water to prevent additional contamination. |
| 30 | PWS 12 - Section 1.5.6 | Page 4 - 3rd paragraph | Notices of Violation | Although, there are no current notices of violation as stated in response to question 130 of the Q&A received on October 24, 2019, can the Government please provide how many notices of violation have occurred in the past 5 years (or however many years are available)? Please list each violation and describe the violations, fines incurred, and corrective actions performed. This information is necessary in order to determine what is contributing to violations. | Air Quality violation in 2013, an administrative fine was assessed. RF9 Hazardous Waste Incinerator failed the compliance source test for dioxons/furans IAW Title V Air Permit. Corrective action to demil process was taken to correct the non compliance. |
| 31 | PWS 12 - Section 1.5.3 | Page 3 - 2nd paragraph | Main Base RCRA Permit | The Main Base RCRA Permit posted to the NDEP website and referenced in your response to question 35 of the Q&A received on October 24, 2019 was issued on September 11, 2013 and appears to have expired on September 11, 2018. Would you please provide a copy of the draft permit and renewal permit application, in its entirety? | The application was posted on beta.sam 29 May 2020 titled "Complete Permit application Vol 1_Rev_1_6-8-18" |
| 32 | PWS 12 - Section 1.5.3 | Page 3 - 2nd paragraph | Ecological Impact Study | Would the Government please provide a copy of the Ecological Impact Study for both the Old Bomb and New Bomb facilities that was prepared in December 2014? According to the current permit, due to contractual limits, HWAD was not able to complete the updated HHERA, which was deferred to the current renewal. Please provide the HHERA that was included in the current draft permit application. | The documents were posted on beta.sam 29 May 2020 titled; "Complete NB HWAD RCRA_Rev 1_Submitted 5-25-2018", "Draft HHERA New Bomb Area - July 2019", "Complete Permit application Vol 1_Rev_1_6-8-18", "Complete HWAD AQ Renewal Application", and |
"New Bomb Forms Part A Final wo sign"
| 33 | PWS 12 - Section 1.5.3 | Page 3 - 2nd paragraph | Class 1* RCRA Permit modification | Would the Government please provide a copy of the Class 1* RCRA Permit modification submitted to NDEP on February 16, 2016, including updated Part B Application Section Q with both Temporary Closure and Final Closure Plans for RF-9? | The documents were posted on beta.sam 29 May 2020 titled; "Complete NB HWAD RCRA_Rev 1_Submitted 5-25-2018", "Draft HHERA New Bomb Area - July 2019", "Complete Permit application Vol 1_Rev_1_6-8-18" , "Complete HWAD AQ Renewal Application", and "New Bomb Forms Part A Final wo sign" |
| 34 | PWS 12 - Section 1.5.3 | Page 3 - 2nd paragraph | PODS Incinerator | We understand that a temporary closure plan was submitted for the PODS incinerator. Is it the intention of the Government to permanently close this facility? If it is expected that the operating contractor will operate this incinerator, would you please provide the previous 5 years of groundwater discharge data for the PODS (or whatever is available)? | The PODS which was an R&D effort funded by ARDEC was never turned over to HWAD and all funding was pulled and there are no plans to operate. PODS is in partial closure IAW RCRA and HWAD is currently seeking funding from ARDEC for complete closure of the facility. The operating contractor IS NOT required to fund closure, however may be needed for labor support. |
| 35 | PWS 12 - Section 1.5.3 | Page 3 - 2nd paragraph | BEDS Incinerator | We understand that a temporary closure plan was submitted for the BEDS incinerator. Is it the intention of the Government to permanently close this facility? | Unknown at this time. HWAD is requesting a path forward from PM Demil with regards to BEDS. |
| 36 | PWS 12 - Section 1.5.3 | Page 3 - 2nd paragraph | SWMUS and AOCs identified in MB RCRA Permit | Would the Government please confirm that RCRA requirements for SWMUS and AOCs as identified in Section 12B of the RCRA Permit NEVHW0023 HWAD Main Base Table 12B.3a and Table 12B.3c will be performed by others under the HWAD’s Installation Restoration Program and not under this contract? | The Installation Restoration and Military Munitions Response Program (IRP/MMRP) are not included in the base contract. That function falls under the purview of the Army. |
| 37 | PWS 12 - Section 1.5.9.1 | Page 5 - 3rd paragraph | Environmental Management System (EMS) Audits | Would the Government please provide EMS audit documentation for EMS audits and corrective actions conducted over the past 5 years (or as much as is available)? | The document were posted on beta.sam 29 May 2020 titled "2018 EMS Audits Q39" |
| 38 | PWS 12 - Section 1.5.11 | Page 6 - 1st paragraph | EPAS Reviews | Would the Government please provide previous assessment results and corrective actions from these reviews, and also the frequency of external EPAS reviews? | The document were posted on beta.sam 29 May 2020 titled "EPAS Findings Log Q40"" |
| 39 | PWS 12 - Section 1.5.14 | Page 7 - 2nd paragraph | Solid Waster Annual Report | Would the Government please provide a copy of the current Solid Waste Annual Report? | solid waste for CY17 was 7,696 tons and CY18 was 8,156 tons. CY 19 was 10,449.33 tons. |
| 40 | PWS 12 - Section 1.5.17 | Page 7 - 5th paragraph | Environmental Taskers | Thank you for providing the number of environmental taskers per calendar year in response to question 137 of the Q&A received on October 24, 2019. Is it possible to see list of environmental taskers received and a description of the taskers? For the Environmental Quality (EQ) tasker (which the response to question 137 stated takes several weeks to complete), would the Government please provide the list of the required information so we can determine the workload associated with it? | Tasker information requested varies. For the 4th QTR data call tasker includes: CAA Emissions, CAA permits, CWA and Drinking Water, hazwaste, Pest Mgt., NEPA, RCRA permits, TSCA, Inspections, Significant Noncompliance, UST/AST. |
| 41 | PWS 12 - Section 1.5.18 | Page 7 - 6th paragraph | Sampling reporting requirements | Would the Government please provide the reporting requirements for the sampling of suspect and/or spill areas? Are the reporting requirements identical to the requirements listed in Section 1.5.1? Also, is a sampling and analysis plan required for this effort and, if so, is it submitted to the regulatory agencies for review and acceptance? Please confirm that soil is the anticipated sample media. How many suspect spill area sampling events were conducted each year for the past 3-5 years? Please provide examples of the analyses performed on the samples. | Sampling plans only require regulator review if a release is above the reportable qty. 1.5.18 addresses those sites that may be suspected releases and at the direction of the USG.Sampling that is required by permit does not fall in this paragraph. |
| 42 | PWS 12 - Section 1.5.19 | Page 7 - last paragraph | Maps for required sweep areas | Would the Government please provide a map of the areas that require sweeps and removal of UXO from areas that are accessible to the public along Walker Lake and the Naval Inshore Operation Training Center (Freedom Ranges)? Please provide the four most recent quarterly reports submitted, for both the Walker Lake area as well as the NIOC. | The documents were posted on beta.sam 29 May 2020 titled; "NIOTC_Walkerlake ranges Q44", "01_28_2020 Walker Lake-NIOTC Freedom Ranges Larry M Cruz Hawthorne Army Depot Range Clearance rd_bd", "4th QTR Range Clearance CY19", "10_15_2019 LTC Dustin G Bishop Commander Walker Lake and NIOTC Ranges, 3rd Quarter CY 2019 rmkd_ao", "BCA Range Sweep Response", "CY 19 4th QTR Clearance", "CY19 3rd QTR Sweep", "EndofActionReportWLR1stQTR19", and "EndofActionReportWLR2ndQTR19". |
| 43 | PWS 12 - Section 1.8 | Page 8 - first paragraph | Pest management | Would the Government please provide a copy of the recent three years of pest management activity records? | This information is proprietary and can't be released. |
| 44 | PWS 12 - Section 1.10 | Page 9 - last paragraph | Sentry Well sampling | Would the Government please provide the reporting requirements for the sentry well sampling and copy of the most recent report? Is a sampling and analysis plan required and, if so, is it submitted to the regulatory agencies for review and acceptance? | Well construction is Well Casing (Schedule 40 PVC) Diameters are 4"; screen length is 20"; TOC to bottom of well is ~30' . The wells shall be sampled for explosives using 8330/8330M methods, volatile organic compounds (VOCs) using method 8260B, Nitrates/Nitrites using EPA method 300.0. The results will be sent to NDEP. |
| 45 | PWS 12 - Section 1.5.3 | Page 3 - 2nd paragraph | Performance test data for emission units | Would the Government please provide performance test data for the 46 emission units listed in the Class I Air Quality Operating Permit (Permit AP9711-0863.02)? | Test results will not be provided. The Title V Air permit provides NTE emissions rate. |
| 46 | PWS 12 - Section 1.2 | Page 1 | Hazardous Materials generation | In the responses to Questions129 and 140, the Government indicates that the quantities of hazardous materials generated for the last 3 years is provided in the response to Question 128. However, Question 128 is unrelated (refers to Transition). Would the Government please provide the quantities of hazardous materials generated from HWAD for the last 3 years? | 2015- >13M pounds of waste energetics were treated @ HWAD; >952K pounds of waste energetics was shipped offsite and 69k pounds of industrial hazardous waste were shipped to a TSDF. 2016- >15.2M pounds of waste energetics were treated @ HWAD, >160K pounds of waste energetics was shipped offsite and >72K pounds of industrial hazwaste was shipped to a TSDF 2017- >19.8M pounds of energetic hazwaste was treated @ HWAD, >151K pounds of hazwaste energetics shipped offsite and >147K pounds of industrial hazwaste was shipped to a TSDF |
| 47 | A01 Attachment 0013 - PWS 13 - IT (FINAL 19FEB20) | PWS 13, page 17/22 | 2.20.1 Technical Certifications | Technical Certifications. Contractor personnel supporting this effort must possess sufficient technical certifications, educational degrees, and experience to support the unit's unique requirements. Representative certifications include: CompTIA's A+, Network+, and Security+; Microsoft Certified Systems Engineer and Systems Administrator (with emphasis in SharePoint); Cisco Certified Network Associate; and IT Infrastructure Library Certification, Representative software technologies implemented at the unit's include: Hypertext Markup and Extensible Markup Languages; Cascading Style Sheets; Active Server Pages; Java and JavaScript; Solarwinds Orion SL500; Microsoft Visual Basic, .Net, SQl Server, C#, Office, Office Ultimate Suite, Server, System Center, and DNS; Norton Antivirus; Lumension Sanctuary, Hercules and Host Based Security System; MacAfee; Remedy, VERITAS; and Oracle databases. Contractor personnel performing equipment repair shall possess OEM certification and shall maintain currency on OEM equipment and complete training to receive manufacture's certification to repair equipment. Contractors must be trained and certified in accordance with DoD 8570 series directives and regulations prior to starting work at a site. Need to understand number of local software applications and databases to prepare approach and determine staffing. |
Q. Are there locally developed software applications used for the performance of the program?
Q. If there are locally developed software applications, would the Government provide a high-level system architecture of each software application locally developed? Would the Government please provide the number of Users accessing each application?
Q. Are Solarwinds Orion SL500, Veritas and Remedy currently used on the program?
Q. Are Solarwinds Orion SL500, Veritas and Remedy systems considered Government-furnished software?
Q. How many local Oracle databases are used on the program? Would the Government please provide the Oracle version(s) of the databases?
Q. How many local SQL Server databases are used on the program? Would the Government please provide the versions of the SQL Server databases? Q1: None Q2: N/A Q3: Solarwinds, and Remedy have been removed from the PWS. Veritas has been replaced with Symantec Backup Exec Q4: No Q5: Oracle database is not used, and has been removed from the PWS Q6: One SQL database. SQL 2016.
48 A01 Attachment 0013 - PWS 13 - IT (FINAL 19FEB20) PWS 13, Page 1 1.1.3.2 Typical Infrastructure Description A typical supported infrastructure may include Commercial Off The Shelf/Government Off The Shelf (COTS/GOTS) hardware and software; COTS/GOTS communication and supporting security equipment; and C4IM Systems including: Local, Metropolitan, and Wide Area Networks; secure and non-secure video teleconferencing systems; communication devices, storage devices, workstations and servers (of different types, such as Web servers); printers, copiers, scanners, and facsimiles; telephones, smart phones, wireless devices, Voice Over Internet Protocol (VoIP) phones, badge readers, digital senders, and related support devices necessary for the effective operation. Q. Would the Government please provide number of monthly HWAD Service Help Desk tickets opened and closed by category, such as Telephony, Workstations, Database, Servers, Network, VTC, etc.?
Q. Would the Government please provide the monthly availability or utilization of the following:
• Firewalls
• Video Teleconferencing Equipment (VTC)
• Telephony Services
• Servers and Databases Utilization percentages including Virtual Memory Usage, Production Data Storage, Backup Data Storage Q. Would the Government please provide counts of Operating Systems older than Server 2012 R2? Q1: This information is not available. The current IT Service and Support Performance Work Statement (PWS) does not include a Performance Work Requirement (PRS) metric for the reporting of service calls/help desk tickets. Additionally, the Contractor's IT Staff is not included in any of the Army's Ticketing Systems (Army Enterprise Service Desk, BMC Remedy, etc.) that would allow for submission and tracking of trouble calls at the local Installation level. Recommendation is to base estimates on the number of users, workstations, and servers.
Q2: Server Utilization percentages is not a metric required in the existing Performance Work Requirement metric, and is not monitored. Recommendation is to base estimates on the current Server Inventory Report.
Q3: All Server Operating Systems are at Server 2012r2 or Server 2016. Workstations are running Windows 10.
| 49 | A01 Attachment 0013 - PWS 13 - IT (FINAL 19FEB20) | PWS 13, Page 8/22 | 2.4.4 Service Help Desk | The contractor shall use trouble tickets to log calls and is responsible for timely processing of all trouble tickets opened within the established standards. The contractor shall ensure all necessary data within the trouble tickets is appropriate for proper troubleshooting and monitoring. The contractor shall provide customers a ticket number when a request for assistance is received. Q. Would the Government please provide the historical number of monthly calls logged by the HWAD Service Help Desk and trouble tickets opened and closed by category, such as Telephony, Workstations, Database, Servers, Network, VTC, etc.? | Q:1: This information is not available. The current IT Service and Support Performance Work Statement (PWS) does not include a Performance Work Requirement (PRS) metric for the reporting of service calls/help desk tickets. Additionally, the Contractor's IT Staff is not included in any of the Army's Ticketing Systems (Army Enterprise Service Desk, BMC Remedy, etc.) that would allow for submission and tracking of trouble calls at the local Installation level. Recommendation is to base estimates on the number of users, workstations, and servers. |
| 50 | Attachment 0011 | PWS 11, Page 5 | 6.3 Training for Fire Fighters | The PWS para 6.3 references both the 2009 Version of AR 525-27 with Table 4-1 and the 2019 Version of AR 525-27 with Table 11-1. The PWS Document Summary List references only the 2019 version of AR 525-27. There are differences in training requirements for firefighters in the two versions of AR 252-27, and the 2019 version says it supersedes the regulation from 2009. Q. Will the Government please clarify if the contractor is expected to use both the 2009 and 2019 versions of the regulation as PWS 6.3 states, or if the Government will revise paragraph 6.3 to clarify that AR 525-27 of 29 March 2019 should be used? | This section of the PWS is re-written as follows: 6.3 The contractor’s training programs shall interface with the DOD Fire Fighter Certification System requirements, including DoD F&ES certification program, Firefighter I and II, Fire Instructor I, and Incident Commander. Firefighters will be trained and receive continuing education to maintain emergency medical technician (EMT) or paramedic certification IAW AR 420-1, 25-42(a). Dispatchers shall be certified as a Public Safety Telecommunicator I, II, or equivalent through an accredited program in accordance with DoD 6055.06-M. If the dispatcher provides emergency medical instructions, the dispatcher must be emergency medical dispatcher certified. Additionally, the March 2019 version of AR 525-27, Army Emergency Management Program, Table 11-1 will be utilized as follows: (1) firefighters shall complete IS100, IS200, IS700, IS800, HazMat Tech and HazWOPER, (2) chief and company officers shall complete IS29, IS100, IS200, ICS300, ICS400, IS144 IS700, IS800, E388, and E/L 950, (3) dispatchers shall complete IS100, IS200, IS144, and IS700, (4)F&ES personnel designated to work in the emergency operations center will complete the courses identified for emergency operations center personnel listed in Table 11-1. For all F&ES personnel, Contractor shall provide proof of completion certificates of all training courses. |
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