NIGP 96391: Warranties

NIGP 96391 Warranties, an Item code, encompasses extended warranty and service-coverage contracts that state and local governments solicit for agency equipment, vehicles, and systems. The code covers one-year and multi-year extended warranties on specialized assets—conducted energy devices, searchlight systems, firearms, and other capital equipment—as well as bundled warranty packages that include parts, maintenance, training, and lifecycle support. Issuing bodies soliciting under this code include state departments (Texas Department of Criminal Justice, Texas Department of Insurance, Texas Office of the Attorney General), municipal agencies (City of Tampa Police Department), and general-services purchasing offices. Texas dominates the recent activity, with multiple state departments and local police agencies posting warranty solicitations in June, July, and August 2026. Solicitations typically use IFB or intent-to-single-source notice types when the warranted equipment is proprietary or when an authorized manufacturer's distributor is required.

Representative recent opportunities illustrate the scope: the Texas Department of Criminal Justice posted an RFP for Annual Extended Warranties (IW262782, due August 21, 2026) and an IFB for annual extended warranty services (IW258931, due July 30, 2026), neither of which disclosed equipment scope or contract value in available summaries. The Texas Department of Insurance solicited bids for an Axon Taser 10 upgrade package (IFB 454-26-34781-ls, due July 31, 2026) that included conducted energy devices, cartridges, batteries, training, digital evidence integration, and lifecycle support across a five-year contract period running through August 31, 2030. The City of Tampa Police Department pursued a sole-source procurement for one-year extended warranty coverage on three Trakka Beam A800 searchlights and associated components to support Police Aviation Helicopter operations (Intent to Single Source 26X01312, due date June 10, 2026, already closed). Vendors responding to these solicitations must typically register on agency procurement portals (Bonfire Hub for Texas agencies), submit electronically, provide authorized reseller letters when required, and meet cybersecurity and insurance compliance standards. Contract terms range from single fiscal years through multi-year renewal cycles, with pricing firm for 30 to 60 days post-award.