NIGP 96391: Warranties

NIGP 96391 Warranties, an Item code, covers extended warranty and maintenance agreements that state and local governments procure for specialized equipment, firearms, vehicles, and technology systems — ranging from one-year coverage on analytical instruments and search-and-rescue devices to multi-year service packages bundling parts, labor, and technical support. Recent solicitations show Texas state agencies and municipalities buying extended warranties as standalone procurements or as components of larger equipment acquisitions, with scope typically including manufacturer parts and labor, on-site repairs, software updates, and availability windows ranging from business hours to around-the-clock support. The Texas Department of Criminal Justice, Texas Department of Insurance, Texas Commission on Environmental Quality, Texas Office of the Attorney General, and City of Tampa Police Department are current buyers under this code; the mix reflects both centralized state purchasing and localized municipal procurement for operational assets supporting law enforcement, environmental monitoring, and fraud control functions.

Recent activity concentrates in Texas, where the Texas Department of Criminal Justice issued IFB IW258931 for extended warranty services due July 30, 2026; the Texas Commission on Environmental Quality solicited extended one-year manufacturer warranties for Automated Gas Chromatograph Integration Systems due February 11, 2026; and the City of Tampa Police Department pursued a sole-source extended warranty for Trakka Beam A800 searchlights covering three police helicopters. The Texas Department of Insurance issued IFB 454-26-34781-ls for an Axon Taser 10 upgrade package including lifecycle support services, due July 31, 2026. Warranty procurements under this code carry multi-year renewal terms where applicable, firm-pricing requirements ranging from 30 to 60 days, strict product-specification compliance for manufacturer-authorized coverage, and insurance minimums typically in the $500,000 to $2 million range.