NIGP 95868: Support Services, Management

NIGP 95868 Support Services, Management is an Item code under which state and local governments procure operational management, consulting, and administrative support for specialized public facilities, programs, and services including community markets, event merchandise concessions, grant administration, health program implementation, property and facility management, and emergency coordination. Recent opportunities reveal a mix of direct service-delivery management (operating community markets, managing stadiums or housing complexes, running vanpool programs) alongside strategic consulting engagements (operational assessments, compensation studies, emergency management advisory support). Issuing bodies include cities (Holly Hill, Tucson, Santa Monica, Tampa, College Park), counties (Santa Clara, Harris, San Mateo, Collier, Pinal, Escambia, Monroe), housing authorities (Cambridge, Dallas, Alameda), special districts (Pinal County Air Quality Control District, North Texas Municipal Water District), state agencies (Florida Prepaid College Board, California Public Utilities Commission, Mississippi Division of Medicaid), and regional authorities (Levi's Stadium via Santa Clara County). Most recent solicitations show activity concentrated in Florida and California, with secondary representation from Georgia, Texas, South Carolina, Arizona, and other states. Representative recent opportunities include the City of Holly Hill's RFP for Weekly Community Market Management Services (RFP 26-ADM-01, due August 20, 2026, seeking independent contractor to organize and operate weekly outdoor community market at Sunrise Park North with vendor recruitment, promotion, and management); Santa Clara County's RFP for Levi's Stadium Event Merchandise Concessions Operator (RFPFY260102, due December 9, 2026, for turnkey third-party merchandise sales operations); San Mateo County's RFP for CHIP and CHA Implementation Support (RFP Informal 2027-RFP-Informal-00108, due October 9, 2026, maximum contract $85,000 for advisory and facilitation services on community health planning); the City of Santa Monica's RFP for 24x7 Service Desk (RFP 473, due October 19, 2026, for fully staffed multi-channel technical support with 5-minute response SLA for Priority 1 incidents and 99.5% uptime requirement); and the City of Pembroke Pines' RFP for Operation and Management of the Building Department (RFP #AD-26-01, due November 10, 2026, requiring contractor to supply Assistant Building Official, trade chiefs, plan examiners, field inspectors, and staff to process approximately 24,789 annual permit reviews and 39,749 inspections on percentage-of-revenue plus fixed-fee compensation structure).