NIGP 95868: Support Services, Management

NIGP 95868 Support Services, Management, an Item code, encompasses facilitating organizational assessments, task force leadership, emergency response coordination, and specialized support services that state and local governments procure to strengthen operational capacity during normal and crisis periods. Recent activity shows county executives, housing authorities, transit agencies, municipalities, and special districts soliciting facilitators for strategic process improvement, emergency management consultants, administrative support for grant programs, and on-call consulting pools across specialized areas including organizational development, housing programs, and emergency preparedness.

San Mateo County Executive's Office is leading a Permit Entitlement Blue Ribbon Task Force through an RFP posted July 17, 2026 with proposals due August 3, 2026, seeking a facilitator to guide evidence-based operational and process assessment of the Planning and Building Department, identify efficiency gaps, and develop S.M.A.R.T. goals with Lean Process Improvements—a three-year engagement with local-business preference under San Mateo County's Procurement Preference for Local Businesses Ordinance. The Housing Authority of the City of Alameda issued an RFP on July 13, 2026 for as-needed consulting services across nine specialized areas (Risk Management, Asset Management, Fair Housing, Moving to Work, Organizational Consulting, Housing Choice Voucher Program, Procurement, Tax Credit Services, and Housing Development), establishing a qualified-consultant pool with proposals due August 11, 2026 and cyber liability insurance of at least $2 million required. The City of Tampa Fire Rescue issued an RFP for Emergency Management Consulting Services (proposals due May 26, 2026) requiring FEMA or Florida NQS credentials and one-hour response time for disaster support, with 5 to 15 percent preferential scoring for Small Local Business Enterprises. Geographic spread spans California, Michigan, Florida, Georgia, Texas, Arizona, Massachusetts, and South Carolina, with activity concentrated in large counties and municipalities managing complex operations or disaster response. School districts and special-purpose authorities also appear among issuing bodies, seeking administrative support for benefit programs, grant management, and operational improvement initiatives.