DCFS PO22-260A IT Project Services - Work Service Management RFP, AW
Closed State & local contract opportunity Posted
- Solicitation number
- 22-418DCFS-PROCU-B-28568
- State
- Illinois
- Responses due
Opportunity facts
- Jurisdiction
- NIGP codes
- UNSPSC codes
- 81111600 Computer programmers
- 81111504 Application programming services
- 81111506 Client or server programming services
- 81111509 Internet or intranet client application development services
- 81111510 Internet or intranet server application development services
- 81111511 System or application programming management service
- 81111601 Programming for Visual Basic
- 81111602 Programming for Java
- 81111603 Programming for HTML
- 81111604 Programming for ALGOL
Show all 35
- 81111605 Programming for Assembler
- 81111606 Programming for Basic
- 81111607 Programming for C or C++
- 81111608 Programming for COBOL
- 81111609 Programming for FORTRAN
- 81111610 Programming for Pascal
- 81111611 Programming for PL/1
- 81111612 Programming or Proprietary Languages
- 81111613 Programming for Perl
- 81111704 Database design
- 81111810 Software coding service
- 81111819 Quality assurance services
- 81111820 System usability services
- 80171700 Reputation and brand management services
- 81103100 Technology research and development service
- 81141900 Manufacturing technology research and development services
- 80101606 Project monitoring and evaluation
- 80101607 Project impact assessment
- 80171701 Reputation management service
- 80171702 Brand promotion and management service
- 80172103 Change management communication and advisory service
- 80172104 Issues management and mitigation advisory service
- 81103101 Pilot plant/demo unit experimental installation
- 81141901 Product research and development service
- 81141902 Application or technology research and development service
Opportunity details come from bidbuy.illinois.gov. Updated .
About this opportunity
The Illinois Department of Children and Family Services (DCFS) is seeking to establish a 24-month Indefinite Delivery Indefinite Quantity (IDIQ) contract to provide hourly professional service resources for their Work Service Management project. The selected vendor will be expected to complete the project from discovery to implementation, including implementing Jira Service Management to replace DCFS's current custom-built .Net helpdesk system and integrating it with the state's ServiceNow system. The project will also expand DCFS's use of Jira Software and implement Jira Work Management to automate and streamline workflows. DCFS has specified qualifications and experience requirements for 8 key personnel roles, including a Project Manager, Business Analysts, Software Quality Assurance Specialist, Software Developers with Jira expertise, and a Technology Trainer. Proposals are due on May 3, 2022 by 3:00PM CST, and must be submitted electronically through BidBuy.
DCFS has established a 28% Business Enterprise for Minorities, Women, and Persons with Disabilities (BEP) goal for this procurement, which can be self-fulfilled if the prime vendor is BEP certified. No single vendor will be awarded more than one of the four related IT project RFPs DCFS is issuing, but subcontractors may work across multiple contracts. The pricing for this contract will be based on fully-loaded hourly rates for the required resources, and DCFS has stated they will not be providing laptops/desktops or office space, indicating the work is expected to be performed in a cloud-based, remote environment. The RFP does not have a specific budget allocated, and there is no incumbent vendor.
Opportunity text
DCFS seeks to establish a 24 -Month Contract to provide hourly professional service resources to expand the DCFS Jira implementation to include Jira Service Management and Work Management. Pursuant to CPO Notice 2020.06, State agencies shall only accept electronic submissions for competitive solicitations. Paper responses will not be accepted. For more details please see the attachment titled Notice of Electronic Submissions Only
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