WSF Travel Wait Times Assessment Project

The Washington State Department of Transportation (WSDOT) Ferries Division (WSF) is seeking consulting services through a competitive solicitation (RFQQ 2024 0327) for a WSF Travel Wait Times Assessment Project. The selected consultant will evaluate current operational processes, provide high-level requirements, conduct market research, and summarize findings in a Concept of Operations document to be presented to the Office of Financial Management and legislative staff by December 1, 2024. The project aims to implement a system-wide Ferry Terminal Wait Time Traveler Information System to improve service reliability, customer experience, ridership growth, and system sustainability. The initial contract term is from May 31, 2024 through September 31, 2024, with an option to extend up to two additional months if mutually agreed. WSDOT anticipates purchasing $208,000 in services under this contract, which is contingent on funding availability.

The solicitation covers multiple jurisdictions within the state of Washington, including various counties, cities, and census-designated places. WSDOT will apply procurement preferences for certified Washington small businesses, veteran-owned businesses, and those in compliance with Executive Order 18-03 regarding mandatory individual arbitration. The successful bidder will be required to comply with federal funding requirements under the FHWA. No details are provided on the current incumbent or any budget ranges, but the solicitation is open to all qualified businesses registered in Washington.