10468 iQMS for OPRD Outdoor Recreation Solution

The Oregon Parks and Recreation Department (OPRD) is conducting a Request for Quotes (RFQ) for Independent Quality Management Services (iQMS) related to its Outdoor Recreation Solution (ORS) Project. The procurement seeks a qualified consultant to provide comprehensive quality management services for replacing the agency's current outdoor recreation and campground reservation system, which has been in use since 1996. The iQMS consultant will be responsible for five key tasks: risk assessment, quality planning, quality control, quality assurance, and independent solution testing. Specific deliverables include developing risk assessment documentation, defining quality standards, conducting quality control reviews, producing quarterly QA status reports, and creating an independent master test plan. The RFQ evaluation criteria will assess the quality of the consultant's approach, experience, personnel credentials, and total cost. The solicitation was posted on November 15, 2023, with proposals due by December 8, 2023. Offerors will have a protest period from December 18-22, 2023, and the project is scheduled to run from October 1, 2022, to May 1, 2025, with system launch windows planned for March and May 2025.

OPRD has already selected Conduent State and Local Solutions, Inc. to implement the Footprint Platform solution, with Booz Allen Hamilton as the subcontractor. The procurement is open to existing Master Price and Services Agreement (MPSA) holders, with no specific set-aside designations mentioned. Bluecrane, Inc. has been identified as the intended awardee, receiving the highest average total points of 830 out of a total of five responding firms. The project budget is estimated at $6.7 million, with projected cost savings between $4 million to $14 million over 10 years through reduced transaction fees and improved operational efficiency. The current system, provided by Aspira, will be replaced with a new software-as-a-service solution that can better support business rules, provide a seamless customer experience, enable data access and analysis, and quickly adapt to changing requirements. The iQMS consultant will work under the Independent QA Program administered by the Oregon Department of Administrative Services (DAS) and Enterprise Information Services (EIS) division.