NIGP 83835: Communication Systems, Integrated (Includes Telephone, Clock, Intercom, etc.)

NIGP 83835 Communication Systems, Integrated (Includes Telephone, Clock, Intercom, Etc.) is an Item code under which state and local governments procure on-call maintenance and repair services for legacy telecommunications equipment, complete system replacements spanning VoIP PBX telephone systems and IP-based intercoms, wired clock systems, classroom audio enhancement and public address equipment, and specialized communication platforms for detention facilities and educational campuses. Recent solicitations show school districts and county governments driving the majority of activity, with healthcare facilities, municipalities, and specialized public entities (detention centers, state university systems) participating regularly. The Texas Health and Human Services Commission is procuring telecommunications parts and emergency repair services for Wichita Falls State Hospital under IFB HHS0017670 (bids due July 30, 2026); Fairfax County Public Schools and County of Fairfax, Virginia are soliciting design, implementation, and support of DMP security and Aiphone intercom systems through RFP 2000004308 (proposals due August 3, 2026); and Hillsborough County Public Schools in Florida is seeking supplemental maintenance and repair services for Nortel/Avaya telephone and Honeywell security panel failures across 235 schools under ITB 26101-ITB-MST (bids due April 8, 2026).

Recent activity clusters in Texas, Florida, Georgia, Michigan, and Virginia, with scattered solicitations in California, Connecticut, Minnesota, South Carolina, and New York. School districts dominate the buyer base, followed by county governments and state agencies. Representative recent work includes Negaunee Public Schools' VoIP PBX telephone system replacement (RFP RFPNPS2600000021691, proposals due June 19, 2026, covering approximately 160 desk phones, auto-attendants, and unified communications across multiple locations); the City of Thomasville, Georgia's replacement of a Siemens PBX with a 400-telephone VoIP system across 19 municipal buildings (RFP #2026-002, proposals due March 18, 2026); Northville Public Schools' wired clock system installation across multiple buildings (ITB 26-NPS-WCS-01, bids due May 7, 2026, with pre-bid April 27, 2026); and Los Fresnos Consolidated Independent School District's IP-based intercom and communications system replacement at its CTE Center (RFP #25-26-19, proposals due April 8, 2026). The Texas Department of Information Resources is also procuring cellular, wireless, pager, and satellite services for state agencies statewide under an indefinite-quantity multiple-award vehicle (DIRCPOTXA610, responses due July 23, 2026, with a June 25, 2026 bidders conference). Set-asides and local preferences appear sparingly in the available opportunities; when present, they include VetHUB subcontracting goals (Texas A&M), small business encouragement programs (Hillsborough County), and local vendor preferences (City of New London at 15 percent for qualifying local firms).