Pharmacy Benefit Manager

The City of Richardson is issuing a Request for Proposals (RFP 704-26) for Pharmacy Benefit Manager services to manage pharmacy benefits for approximately 978 active employees working 30 or more hours per week, with coverage effective January 1, 2027. The procurement seeks a vendor to provide self-funded, non-contributory pharmacy benefits management on a net-of-commission basis. Key deliverables include comprehensive claims processing, pharmacy network management, and clinical management services. Proposers must demonstrate financial stability as a baseline requirement and provide three client references of similar size and industry, two terminated client references, and complete detailed financial and clinical response templates. The RFP evaluation criteria are weighted as follows: cost (60 percent), claims processing capability (20 percent), past performance (10 percent), and network and service area coverage (10 percent). The critical timeline includes a question submission deadline of May 14, 2026 at 2:00 p.m. Central Time, addenda distribution on May 21, 2026, and proposal submission deadline of June 4, 2026 prior to 2:00 p.m. Central Time via the Bonfire portal or alternatively as one original paper copy and one electronic thumb drive submitted to the City of Richardson Purchasing Manager at 2360 Campbell Creek Boulevard, Suite 525, Richardson, TX 75082. The City anticipates finalist notifications by the end of June 2026 and best and final offers in early July 2026, with contract execution to follow.

The contract term is five years with a three-year rate guarantee followed by two one-year renewal options. The selected vendor must maintain cyber liability insurance with a minimum limit of $25 million, professional liability (errors and omissions) coverage of at least $5 million, and commercial general liability of $1 million per occurrence with a $2 million aggregate. All proposers must comply with Texas Government Code requirements including disclosure of interested parties, conflict of interest questionnaires, certifications regarding boycotts of Israel and energy companies, and non-discrimination certifications. Additionally, successful proposers will be required to submit a notarized Certificate of Interested Persons prior to contract execution. No site visits or mandatory bidders' conferences are required, though the RFP allows for presentations if desired. Specific budget information or award values are not disclosed in the RFP, as this is a self-funded benefits arrangement where pricing is to be submitted on a net-of-commission basis as part of the proposal response.