SOL_W15QKN16R0002_PLS_ATTACH_0041_PROPOSAL_SUBMISSION_SECTION_L_REV_06MA....pdf

Solicitation W15QKN-16-R-0002 Personnel Life-Cycle Support (PLS)

Attachment 0041 – Proposal Submission (Section L)

PERSONNEL LIFE-CYCLE SUPPORT (PLS)

PROPOSAL SUBMISSION (SECTION L)

06 MARCH 2017

INTRODUCTION

a. The Offeror’s proposal and, if applicable, subcontractor’s detailed rate information (supporting an Offeror’s proposal), shall be submitted in digital format as set forth below. All proposal submissions must be received by the closing date and time identified in the solicitation, to the following address:

Army Contracting Command – New Jersey ATTN: Joseph Haslach, Contract Specialist 5418 South Scott Plaza Joint Base MDL, NJ 08640-5003

Proposals being HAND-DELIVERED shall be submitted to the Contract Specialist at the address below:

Joseph Haslach, Contract Specialist Army Contracting Command – New Jersey 5418 South Scott Plaza Joint Base MDL, NJ 08640-5003

Telephone Number: 609-562-2763

Alternate:

Wendella Baptiste, Contract Specialist Army Contracting Command – New Jersey 5418 South Scott Plaza Joint Base MDL, NJ 08640-5003

Telephone Number: 609-562-8099

FORT DIX ACCESS:

Due to restricted access to Fort Dix, Offerors who will hand-deliver their proposal are required to submit to the Contract Specialist, Joseph Haslach at joseph.m.haslach.civ@mail.mil, a list of personnel planning to deliver the proposal NO LATER THAN five business days prior to planned delivery. Offerors must also furnish the approximate time of arrival and the gate they will utilize. Offerors are cautioned that there may be delays at the gates and you should allow adequate time for entering the installation to ensure proposals are received prior to the time and date set for receipt of proposals. Any proposal, modification, or revision, that is received at the designated Government office after the exact time specified for receipt of proposals is “late” and will be addressed in accordance with FAR 15.208(b)(1) and (2). All individuals must have picture identification and no substitutions are authorized. Vehicles entering the installation may be subject to search.

b. The Offeror’s proposal shall respond to the solicitation requirements, present the Offeror’s capabilities and be comprehensive enough to provide a substantive basis for evaluation by the Government. The Government will neither assume nor consider anything that is not specifically addressed; therefore, submissions should be sufficiently detailed to permit a complete and accurate evaluation. No alternate proposals will be considered. Clarity and responsiveness are of the utmost importance. The Offeror’s proposal shall be clear, concise, logically and cohesively organized, and shall include sufficient detail for effective evaluation and for substantiating the validity of stated claims. The proposal shall provide rationale to address how the Offeror intends to meet specified requirements.

c. As stated above, proposal submissions shall be sufficiently detailed to enable the Government to perform an accurate and complete evaluation strictly from the proposal contents. However, in the area of Past Performance, the Government may use data obtained from other sources.

d. The Offeror’s proposal shall consist of six volumes. The Volumes are:

I. Technical II. Cost or Price for the MA IDIQ Contract III. Past Performance (Consent Form) IV. Small Business Participation V. Completed Solicitation Documentation (Section B, Offer, , Award

Documents, Certifications/Representations, ).

VI. Cost or Price for Sample Tasks A, B and C

e. Files shall not contain classified data. The use of hyperlinks in proposals is prohibited. Proprietary information shall be clearly marked. Electronic proposal submissions via email or fax will not be accepted.

f. Proposals shall be mailed through a commercial/Government carrier or hand-delivered. The Procuring Contracting Officer (PCO) and the Contract Specialist are the sole points of contact for this acquisition. Address all questions or concerns you may have to the PCO and Contract Specialist. All questions regarding this solicitation shall be submitted in writing via electronic mail to both:

Cynthia Geiss, Contracting Officer, at Cynthia.J.Geiss.civ@mail.mil; and Joseph Haslach, Contract Specialist, at Joseph.M.Haslach.civ@mail.mil

PROPOSAL SUBMISSION REQUIREMENTS (Section L) mailto:Cynthia.J.Geiss.civ@mail.mil mailto:Joseph.M.Haslach.civ@mail.mil

(1) Period for acceptance of offers. Proposals in response to this solicitation shall be valid for 180 days (this statement shall be provided under Volume V, as a separate document, under the Representations/Certifications section).

(2) All text shall be single spaced and in black font on a white background (Black and white requirement does not apply to graphics, photos, company logos, tables, and illustrations). Text shall be easily readable (12-point, Arial or Times New Roman Font).

Cross-references should be utilized to preclude unnecessary duplication of data between sections. Tables and illustrations may use a reduced font size no less than 8-point and may be landscape.

The following volumes of material shall be submitted (Note: A total of 4 CD-ROMs or DVDs shall contain all proposal submission Volumes. Volumes I, III, IV, and V shall be contained on one CD (two copies of this CD shall be submitted). Volumes II and VI shall be contained on one CD (two copies of this CD shall be submitted):

PROPOSAL SUBMISSION REQUIREMENTS

VOLUME TITLE

PAGE

LIMITS1

NO. OF

DIGITAL

COPIES

(CD or

DVD)

FILE NAME

I – Technical Factor

All Technical table of contents will not count towards page limits

Subfactor 1 – Corporate Experience

{company name}_PLS_experience.

docx or .pdf

Subfactors 2, 3 & 4 – Sample Tasks A, B and C Technical Approach

30 per sample task

(Sample Task C PWS not included in page count)

{company name}_PLS_Sample_tas k_A_technical.docx or .pdf; {company name}_PLS_Sample_tas k_B_technical.docx or .pdf; {company name}_PLS_Sample_tas k_C_technical.docx or .pdf; {company k_C_PWS.docx or .pdf k_C_PRS.docx or .pdf {company name}_PLS_Sample_tas k_C_Delivery_Schedule.d ocx or .pdf

Subfactors 2, 3 & 4 – Sample Tasks A, B and C Initial Quality Control Plan (QCP)

NA

{company name}_PLS_Sample_tas k_A_QCP.docx or .pdf;

{company name}_PLS_Sample_tas k_B_QCP.docx or .pdf;

{company name}_PLS_Sample_tas k_C_QCP.docx or .pdf;

Subfactor 5 – Staffing Approach

{company name}_PLS_staffing.docx or.pdf

Subfactor 5 – Staffing Approach - Staffing Key Personnel Resumes

3 Per Resume name}_PLS_resume.doc x or .pdf

Subfactor 5 – Staffing Approach - Summary of Qualifications

NA

{company name}_PLS_Summary_of _Qualifications.docx or .pdf

Subfactor 6 – Management Approach to include Contract Management Oversight Plan

{company name}_PLS_managemen t_approach_relations.doc x or .pdf

Subfactor 6 – Management Approach – Initial Quality Control Plan

NA

{company name}_PLS_quality_contr ol_plan.docx or.pdf

Subfactor 6 – Management Approach - Transition Management Process Plan

NA

{company name}_PLS_Transition Management _Process_Plan.docx or .pdf

II – Cost or Price MA IDIQ Contract

No limit 2

Labor Rate Matrix NA2 name}_PLS_rates.xlsx

DCAA Accounting System Documentation or

Accounting System Checklist

NA

{company name}_PLS_accounting system.docx or .pdf

III – Past Performance

30 Pages for Prime/10 Pages for each Major Subcontractor

(a table of contents will not count towards page limits)

{company name}_PLS_past_perfor mance.docx or .pdf

Past Performance Excerpts No Limit

{company name}_PLS_past_perfor mance_excerpts.docx or .pdf

Past Performance POC List No Limit

{company name}_PLS_past_perfor mance_POC_list.docx or .pdf

IV – Small Business Participation Plan

No Limit 2 {company name}_PLS_sb_participat ion.docx or .pdf

Subcontracting Plan (if other than small business)

No Limit {company name}_PLS__subkplan.d ocx or .pdf

V – Solicitation, Offer and Award Documents

NA 2

{company name}_PLS_solicitation.p df

Solicitation Amendments NA {company name}_PLS_amendment 00X3.pdf

Certifications / Representations

NA

{company name}_PLS_certsreps.pd f company name}_PLS_validity_peri od_docx or.pdf

Disclosure of Lobbying Activities

NA

{company name}_PLS_lobbying.doc x or .pdf

VI – Cost or Price Sample Tasks

No Limit 2

Sample Task A NA2 {company name}_PLSstA_Pricing.xl sx

Sample Task A – Sanitized Version name}_PLSstA_Pricing_ Sanitized.xlsx

Sample Task B NA2 {company name}_PLSstB_Pricing.xl sx

Sample Task B - Sanitized {company name}_PLSstB_Pricing_ Sanitized.xlsx

Sample Task C NA2 {company name}_PLSstC_Pricing.xl sx

Sample Task C - Sanitized {company name}_PLSstC_Pricing_ Sanitized.xlsx

1 Pages that exceed the required page limitations will not be evaluated. Additional pages over the maximum allowed will be removed or not read and will not be evaluated by the Government.

2 Offerors shall utilize and submit the provided excel spreadsheets to complete and submit proposed hourly rates for the contract and for price proposals for Sample Tasks.

3 “X” equals the amendment number (e.g. the file name for acknowledgement of amendment 1 to the solicitation will be “amendment001.pdf”).

(3) During the conduct of this acquisition, the Acquisition Source Selection Interactive Support Tool (ASSIST) will be used by the Government to support the proposal evaluation and source selection process. A separate tool, the ASSIST2Industry, will be used in conjunction with ASSIST to accomplish all exchanges with Offerors after receipt of proposals pursuant to Federal Acquisition Regulation (FAR) 15.306. ASSIST2Industry provides the ability for the Government to issue, and the Offerors to receive and respond to, all Evaluation Notices (ENs) in a secure online environment.

In order to initiate the use of ASSIST2Industry, the Government requires the names, company titles, telephone numbers, and email addresses of two (2) individuals that the Offeror has designated as responsible for receiving and responding to Government ENs through ASSIST2Industry. The designation of two (2) individuals is for the purpose of insuring availability of one individual if the other individual is not available. The required information regarding these two (2) individuals must be submitted with the Offeror’s proposal and included in the cover letter.

After the solicitation’s closing date, the Government will establish an account in ASSIST2Industry for each individual identified by the Offeror that has submitted a proposal in response to this solicitation. The two individuals named by the Offeror will be authorized access to that account. Two (2) separate system generated emails will be sent to each individual. One of the emails will contain the individual’s ASSIST2Industry username. The other email will contain the individual’s temporary password. Using the provided username and temporary password, each individual can then go to https://ASSIST2Industry.army.mil to access the account. NOTE: The first time a user logs in, the user will be required to change the temporary password before the user can proceed to use the site.

Whenever the Government issues ENs to the Offeror through ASSIST2Industry, the Government’s Contracting Officer will notify the Offeror through a medium independent of ASSIST2Industry ( e.g., e-mail) that the Offeror has ENs in ASSIST2Industry waiting for a response. There will be no ENs in ASSIST2Industry until such notice is issued by the Contracting Officer.

All Offerors are advised that ASSIST2Industry has been updated and it is now the responsibility of PRIME Contractors to establish accounts for their SUBCONTRACTORS to respond to Government ENs. A separate area within ASSIST2Industry has been created to allow authorized Subcontractor POCs to upload proposal files only. Subcontractors will not be able to access any other information on the ASSIST2Industry website (e.g. Questions/Evaluation Notices, Responses, etc.).

Once a Subcontractor has been added, they will receive a user ID (e.g.

subcontractor0001) and password (an initial password) that will be sent via two separate system generated e-mails. A Subcontractor will have one user ID for all PRIMES and solicitation responses, i.e. if you are a Subcontractor to multiple Prime Contractors and multiple solicitation responses, you will only have one user ID. Once an account has been established for the Subcontractor, go to https://ASSIST2Industry.army.mil access the account. Prime Contractors will only be able to see the number of files submitted by their Subcontractors; but, will be UNABLE TO VIEW the Subcontractor’s files.

NOTE: Both Prime Contractors and Subcontractors are instructed to review the ASSIST2Industry User’s Guide, located under the “Getting Started” tab on the website.

The guide has been updated and provides step by step instructions on how to perform functions and navigate the website.

Offerors can contact the ASSIST2Industry Helpdesk via e-mail at usarmy.jbmdl.acc.list.vce-helpdesk@mail.mil or by telephone at (609) 562-5988 or

(609) 562-7050 for any technical assistance that may be needed.

THE OFFERORS ARE CAUTIONED THAT THE SYSTEM GENERATED EMAILS

REFERRED TO ABOVE ARE INTENDED FOR ADMINISTRATIVE PURPOSES ONLY.

https://assist2industry.army.mil/ https://assist2industry.army.mil/ mailto:usarmy.jbmdl.acc.list.vce-helpdesk@mail.mil

RECEIPT OF THESE EMAILS DOES NOT CONSTITUTE THE COMMENCEMENT OF

ANY TYPE OF EXCHANGE WITH THE OFFEROR IN ACCORDANCE WITH FAR

15.306(A), (B), OR (D) (I.E., CLARIFICATIONS, COMMUNICATIONS, OR

DISCUSSIONS). ALSO, RECEIPT OF THESE EMAILS DOES NOT SIGNIFY THAT A

COMPETITIVE RANGE DETERMINATION IN ACCORDANCE WITH FAR 15.306(C)

HAS BEEN MADE OR THAT THE OFFEROR’S PROPOSAL WILL BE INCLUDED IN

THE COMPETITIVE RANGE WHEN THAT DETERMINATION IS MADE. ALL

NOTIFICATIONS THAT ANY TYPE OF EXCHANGE WITH THE OFFEROR HAS

COMMENCED AND THE OFFEROR HAS EVALUATION NOTICES (ENS) AVAILABLE

TO RESPOND TO, OR ANY NOTIFICATION THAT THE OFFEROR’S PROPOSAL

HAS BEEN INCLUDED IN OR EXCLUDED FROM THE COMPETITIVE RANGE, WILL

BE SENT TO THE OFFEROR BY THE CONTRACTING OFFICER INDEPENDENTLY

OF THE ASSIST2INDUSTRY.

(4) Proposal Revisions. All proposal revisions shall be submitted as a complete electronic resubmission. Revisions shall reference the appropriate section of the proposal, paragraph and page number. Each revision page shall be identified by date. New or changed information shall be identified by a vertical line in the margin next to the change and by using redline and strikeout features of track changes.

(5) Failure to comply with any requirements of the solicitation may render the Offeror's proposal non-compliant and be grounds for rejection.

PROPOSAL FILES

(1) Format: The submission shall be clearly indexed and logically assembled.

Elaborate formats, detailed art work, or other embellishments are unnecessary and are not desired. Each volume shall be clearly identified and shall begin at the top of a page. All pages of each volume shall be appropriately numbered and identified by the complete company name, date and solicitation number in the header and/or footer. .

MS word (.docx) files shall use the following page setup parameters:

Margins: Top, Bottom, Left, Right – 1 inch (Headers and Footers may be contained within the one inch margin).

Page Size: Width – 8.5 inches; Length – 11 inches

NOTE: 11” x 17” pages are acceptable for tables/graphic representations; however, each 11” x 17” page counts as two pages.

(2) The following additional restrictions apply:

(a) File Packaging: All digital proposal files shall be submitted on Compact Disc – Read Only Memory (CD-ROM) or Digital Versatile Disc (DVD) using the file formats and file names in the proposal submission requirements table above and finalized so as to be readable in any reader. Zip discs are not permitted. All price breakdown information to aid in the cost or price evaluation shall be submitted with formulas intact in Microsoft Office Excel format and viewable in Microsoft Excel 2013.

MS Excel files shall contain no macros or hidden formulas or external links, and be writeable. Each disc shall be externally labeled with the volume number, copy number, date and the Offeror’s name. **Please note self-extracting .exe files are not acceptable**. If there are any differences between the copies submitted, copy #1 of 2 will govern (all copies of discs shall be clearly labeled with a copy number).

(b) Content Requirement: All information shall be confined to the appropriate file. The Technical Volume should be sanitized of any price and cost information and/or discussion. The Offeror shall confine submissions to essential matters, sufficient to define the proposal in a concise manner, to permit a complete and accurate evaluation of each proposal. Each file of the proposal shall consist of a table of contents and the narrative discussion (Price/Cost documentation shall not contain a narrative discussion or Table of Contents). The table of contents will not count towards page limits.

Proprietary information shall be clearly marked. The following shall be included in the narrative discussion:

Volume I – Technical Factor; Subfactor 1 – Corporate Experience (10 page total limit) – Offerors should demonstrate that it and its team combined have Corporate Experience providing services of similar scope and complexity necessary to perform the entire effort, that is performance in the 8 major Personnel Life Cycle task categories (PWS Section 2.2) listed below. Offerors shall demonstrate, at a minimum: corporate experience valued above $150K; experience in managing contracts as a prime;

performance of similar tasks at more than one performance location concurrently; and performance in 4 of the 8 major Personnel Life Cycle task categories (PWS Section 2.2) as listed below, two of which must include the Training and Development task category and the Sustainment task category:

Personnel Structure (PWS paragraph 2.2.1.1)

Distribution (PWS paragraph 2.2.1.2)

Training and Development (PWS paragraph 2.2.1.3)

Deployment (PWS paragraph 2.2.1.4)

Compensation (PWS paragraph 2.2.1.5)

Sustainment (PWS paragraph 2.2.1.6)

Transition (PWS paragraph 2.2.1.7)

Data Administration (PWS paragraph 2.2.2)

Within the Sustainment task category, the Offeror must demonstrate corporate experience in supporting Well-Being Programs (PWS 2.2.1.6.1), Counseling (PWS 2.2.1.6.4), and Family Community Programs (PWS 2.2.1.6.6).

Offerors that demonstrate Corporate Experience in all 8 major Personnel Life Cycle task categories (PWS Section 2.2), may receive a higher rating.

Experience shall have been within the last five years from the date of the release of this solicitation and indicate whether the Offeror and its subcontractors performed as a prime or subcontractor. If the Offeror proposes a subcontractor to perform 15% (based on the total MA IDIQ Program Ceiling Value) of the services described in PLS PWS Sections 2.2, then the subcontractor is considered to be a major subcontractor under this requirement. Therefore, the Offeror shall ensure at least one of the references, per major subcontractor, provides a brief description of the major subcontractor’s experience, whether it is performed as a prime or a subcontractor for the effort, and an explanation describing exactly how the experience is similar in scope and complexity to the requirements for this IDIQ. An IDIQ contract or Blanket Purchase Agreement (BPA) reference without discussion of order experience cannot be considered as contract performance only occurs on awarded orders. Therefore, when referencing an IDIQ or BPA contract, Offerors shall discuss all relevant experience on any awarded orders that relate to the Corporate Experience Subfactor. Offerors may also include Corporate Experience references for non-major subcontractors and the relevant experience of individual staff members in key positions. The references must specify if the services were provided to Army, other DoD, or a non-DoD entity. The references shall identify the number of performance locations, the number of personnel managed, and whether any of the performance locations were OCONUS. The total dollar value of the effort shall be included.

Proposals that are not rejected based on the Subfactor 1 evaluation will be further evaluated, in accordance with the evaluation criteria under the Technical Factor, and considered in the designated order of importance under that Factor.

Volume I – Technical Factor; Subfactors 2, 3 and 4 – Sample Tasks A, B and C (30 page limit per sample task) – The FFP Sample Tasks are representative of the span of services required in the PLS suite and may be awarded. The Offeror shall submit a separate technical proposal for each Sample Task PWS or Statement of Objective (SOO) provided as Attachments 0009, 0021, and 0029 to Section J of the solicitation.

For Sample Task C, the Offeror shall submit a PWS, Performance Requirements Summary, and Deliverables Schedule (none of which are included in the sample task page limit) that it has developed based on the SOO and its overall technical approach.

A PWS Template is provided as Attachment 0044 to Section J of the solicitation. The PRS Template is provided as Attachment 0032 to Section J of the solicitation and the Deliverables Schedule Template is provided as Attachment 0033 to Section J of the solicitation. The Offeror shall identify in detail any equipment, materials, or supplies proposed differing from those covered in the PWS/SOO. The Offeror shall address the following for each Sample Task:

Section 1.1, Technical Approach: For each Sample Task, the Offeror shall describe its technical approach to the tasks specified below at Section 1.1a), 1.1b), and 1.1c) to meet the requirements of the sample task PWSs or SOO. The Offeror shall provide a comprehensive list of all technical assumptions used in the development of its technical proposal for each sample task.

a) Sample Task A. The Offeror shall describe its technical approach to the following 3 tasks as detailed in the sample task Performance Work Statement (PWS): Sample Task A

1. Program Management Support (PWS Section 5.1)

2. Common Access Card Mobile Assistance Team (CACMAT)

Management (PWS Section 5.2)

3. Identification (ID) Card Operator Support (PWS Section 5.3)

b) Sample Task B. The Offeror shall describe its technical approach to the following 3 tasks as detailed in the sample task Performance Work Statement

(PWS):

1. Marketing (PWS Section 5.2)

2. Outreach Services (PWS Section 5.3)

3. AOS Tracking System (PWS Section 5.4)

c) Sample Task C. The Offeror shall describe its technical approach to the following 6 tasks as detailed in the sample task SOO:

1. Assessment of total workforce sufficiency and proficiency (SOO Section 3.1)

2. Development of Table of Distribution and Allowances structure and Courses of Action (SOO Section 3.2)

3. Completion of a Cost Benefit Analysis (SOO Section 3.3)

4. Development of recommendations for the reorganization of the command (SOO Section 3.4)

5. Development of a workforce development strategy (SOO Section 3.5)

6. Analytical support for the command’s engagement with higher headquarters (Headquarters Department of the Army G-3 will conduct the functional alignment on behalf of the Secretary of the Army) (SOO 3.7)

The Offeror shall submit a PWS (not included in the sample task page limit) using the provided PWS template (Attachment 0044 of Section J to the solicitation) for Sample Task C based on all of the tasks in the SOO and the Offeror’s overall Technical Approach.

Section 1.2, Staffing Plan: Offerors shall list the labor mix and hours proposed by labor category, and by task to meet the requirements of the Sample Task PWSs/SOO. Labor categories and descriptions are provided in Attachment 0004 of this solicitation. The Staffing Plan shall explain the Offeror’s staffing methodology (including management and any functions that will be subcontracted); methodology for determining labor mix, and use of junior, mid-level, and senior resources for each performance period. The Staffing Plan shall include information that demonstrates the effectiveness of the Offeror’s staffing recruiting and retention capability for in-house as well as subcontracted support. Offerors shall include plans to minimize turn-over rates and mitigation and backfill plans to minimize vacancy time. The Offeror shall ensure its staffing plan clearly depicts the total number of Full Time Equivalents (FTE) and labor hours for each proposed labor category, including any subcontracted efforts. If utilizing other than 1920 productive hours per FTE per year, than the Offeror shall provide its calculation of productive hours per year. The Offeror shall provide a sanitized version of the labor portion of the Cost or Price Spreadsheet, which excludes rates and dollar values, under Volume VI. All cross utilization of the labor force/personnel (if applicable) shall be clearly explained and depicted. The technical proposal shall correlate to the data submitted under the price proposal, but SHALL NOT contain price information. The Offeror shall provide an organizational chart that directly pertains to the performance elements of each sample task PWS/SOO which clearly depicts assigned responsibilities, subcontracted positions, relevant qualifications of proposed staff and lines of communication and supervision to the lowest level of support.

For Sample Task C, resumes of individuals proposed for Key Personnel shall describe the individual’s specialized experience, qualifications, and education as it relates specifically to the duties assigned under the Sample Task. Resumes for key personnel for Sample Tasks A and B are not required to be submitted with the proposal. A statement of commitment from each individual proposed for a Key Personnel position accepting employment for Sample Task C should be included. A statement of commitment is not required for Key Personnel that are currently employed by the Offeror; however, the Offeror shall provide a written statement that the individual is currently employed by their company. Resumes will be limited to three pages and will not count against page limits. A summary of qualifications should be provided for all other labor categories and should, as a minimum, cover required knowledge, skills and abilities when the contractor recruits for individuals in that category. The summary of qualifications will not count toward the page limit for Staffing Plan, but shall not exceed 5 pages per sample task.

Section 1.3, Management Process and Quality Control: The proposal must provide clearly defined management and organization processes and procedures, and quality control metrics that ensure that the Offeror can meet the stated performance objectives of each sample task. If the sample task has more than one place of performance, the Offeror shall clearly describe how they intend to manage a disperse workforce located at various locations to ensure standardization and quality of services.

The Offeror shall address timely identification and resolution of issues; and their intended inspection methodology to validate this approach and include their approach for inspection if the sample task includes multiple locations. In addition, the Offeror shall provide its approach to ensure uninterrupted services through employee turnover and personnel absence given the complexities of staffing personnel. In accordance with Attachment 0009, Sample Task A PWS section 1.8.1, Attachment 0021 Sample Task B PWS section 1.8.1, and Attachment 0044, Sample Task C PWS template section 1.8.1, the Offeror shall submit an initial sample task QCP with their proposal. The initial

Sample Task QCPs do not have a page limitation and will not count toward Sample Task page limitations.

Section 1.4, Transition Plan: (This section is not applicable to Sample Task

C.) The Offeror shall provide a Transition Plan for all tasks to meet the requirements of the sample task PWS/SOO that describes the transition from the incumbent; the approach for recruiting and hiring qualified personnel in a short period of time;

milestones; new hire orientation processes; and demonstrate how performance and technical risk will be mitigated. The transition period shall not exceed 14 calendar days for each Sample Task Order. The Transition Plan shall include the following components:

i. Proposed transition timeline (Milestone Schedule) from Notice to

Proceed (NTP) to Assumption of Responsibility (AOR) including major

Transition milestones and Transition tasks/activities;

ii. Proposed Roles and responsibilities of Contractor and interaction with the Government teams and personnel;

iii. Identified transition risks, mitigation plans, and contingency plans;

iv. Proposed approach to technical and procedural knowledge transfer from the incumbent Contractor;

Section 1.5, Training Plan: (This section is not applicable to Sample Task C.)

The Offeror shall describe its approach to providing training, including training for new hires as well as sustainment training and professional development. The training plan shall demonstrate the Offeror’s ability to have a trained workforce prior to start of work and throughout the life of each sample task.

Volume I – Technical Factor – Subfactor 5 – Staffing Approach (10 page limit): The Offeror shall provide a staffing plan to meet the requirement of the total MA IDIQ contract PWS, Attachment 0001. The staffing plan shall address the Offeror’s ability to provide highly knowledgeable staff with the appropriate skills and experience in the disciplines related to PLS requirements and knowledge of Army and other Government regulations, processes, procedures, organization and history to successfully perform the requirements outlined in the basic IDIQ PWS. The Offeror’s proposal shall include:

(a) A description of the Offeror’s team (prime and subcontractors) that will perform the work on the IDIQ contract and any future Task Orders. The Offeror shall describe organizational lines of authority and responsibility to ensure effective management of the resources assigned to this requirement and associated TOs,

(b) A description of the Offeror’s reach back capabilities to be able to fully address the breadth of the work in the PWS, including their approach to recruiting, hiring and retaining qualified personnel. The Offeror shall include their methodology for planning and obtaining resources to support surge requirements and shall also address the degree to which it has access to or the ability to obtain resources at various dispersed CONUS and OCONUS locations.

(c) A Staffing Plan to include information that demonstrates the effectiveness of the Offeror’s staffing recruiting and retention capability for in-house as well as subcontracted support. Offerors shall include plans to minimize turn-over rates and mitigation and backfill plans to minimize vacancy time. The Staffing Plan shall describe how the Offeror intends to approach IDIQ and task order staffing from a planning and management perspective. It does not require the Offeror to provide specific staffing levels for the entire IDIQ effort. The Offeror shall include information to demonstrate they are able to provide personnel with the appropriate skills and experience to perform under this IDIQ as described in Attachment 0004, Basic Labor Categories Description.

Labor categories and descriptions are provided in Attachment 0004 of this solicitation.

Offerors shall not deviate from the labor categories and descriptions specified at Attachment 0004. The Staffing Plan shall explain the Offeror’s staffing methodology (including management and any functions that will be subcontracted); methodology for determining labor mix, and use of junior, mid-level, and senior resources.

(d) Resumes of individuals proposed for Key Personnel positions identified in Section 2.12.5.1 of the PWS. The Contract Manager and the Alternate Contract Manager are designated key personnel. Each resume shall describe the individual’s specialized experience, qualifications, and education as it relates specifically to the duties assigned under this contract. A statement of commitment from each individual proposed for a Key Personnel position accepting employment for this contract should be included. A statement of commitment is not required for Key Personnel that are currently employed by the Offeror; however, the Offeror shall provide a written statement that the individual is currently employed by their company. Resumes will be limited to three pages and will not count against page limits under Subfactor 5 – Staffing Approach.

Volume I – Technical Factor- Subfactor 6 – Management Approach (10 page limit):

The Offeror shall describe the management approach and controls it will implement to manage and meet the requirements of the basic IDIQ PWS. The Offeror’s proposal shall include:

(a) A description of the Offeror’s approach to managing all aspects of the basic MA IDIQ contract and future Task Orders, to include management of diverse efforts, which may involve fragmentation of services at various locations, risk and issue management, approach to managing multiple Task Orders and maintaining the quality of work.

(b) A contract management oversight plan shall be submitted that addresses sections 3.6 through 3.9 of Exhibit D, CDRL D001, DID OT-16-10020 and shall also address:

1. How the Offeror intends to effectively manage multiple Task Orders with performance at dispersed locations, including OCONUS locations.

2. Its application of lessons learned to recommend quality, innovative support.

3. A description of the Offeror’s process for invoice submission, to include quality control processes to ensure accurate submission of required supporting documentation for reimbursable costs.

(c) The initial Quality Control Plan (QCP) as required by PWS paragraph 2.9.1 shall be submitted with proposals for review with this Subfactor. There is no page limitation for the QCP, and the QCP is not included in the 10 page limitation for Subfactor 6 – Management Approach

(d) The Transition Management Process Plan as required by PWS paragraph 4.4 shall be submitted with proposals for review under this Subfactor. The Offeror shall describe in detail its proposed transition planning process that shall provide detailed information to adequately demonstrate how it will assume and implement Task Order awards to ensure continuity of service, with no degradation of services and addresses the requirement of PWS paragraph 4.4, Transition Management. The process shall address, at a minimum, the Offeror’s proposed use of existing staff, the incumbent’s staff and subcontractor staff and the use of recruiting sources and the methods of obtaining them. There is no page limitation for the Transition Management Process Plan, and the Transition Management Process Plan is not included in the 10 page limitation for Subfactor 6 – Management Approach.

Volume II – Cost or Price Factor:

Offerors shall submit their price proposal by completing the Cost or Price Spreadsheet for the MA IDIQ contract ({company name}_PLS_rates.xlsx) in the solicitation;

Attachment 0005. The Cost or Price Spreadsheet is in Microsoft Excel using the same format as Section B. The Offeror shall complete the information with the required data element in each block. Additionally, the Offeror shall provide a comprehensive list of assumptions, if any, used in the development of its proposal. The Offeror shall provide a sanitized version of the labor portion of the Cost or Price Spreadsheet for each sample task which excludes rates and dollar values.

The Cost or Price Spreadsheet shall not be password protected and shall not be read-only.

MA IDIQ Contract

Firm Fixed Price (FFP) Labor Rates: The Offeror shall submit a fully loaded FFP labor rate for each labor category for each year of the base and option periods. The Offeror shall propose fully loaded FFP rates for performance at a Government location (Government site) and also fully loaded FFP rates for performance at the Contractor’s facility (Contractor site). The Government will evaluate the proposal by multiplying the Government provided labor hours (for evaluation purposes only) by the applicable FFP proposed fully loaded labor rates for each labor category and base/option periods.

The extended prices will be summed to the nearest whole cent (two decimal places) to compute a total for the base and option periods in order to derive the evaluated amount.

The total proposed price will be evaluated using one or more of the techniques defined in FAR 15.404-1, Proposal Analysis Techniques, in order to determine price reasonableness.

The labor categories in Attachment 0004 may be subject to the SCA. Offerors shall use the Department of Labor Wage Determination for Washington, D.C. in order to price their FFP fully loaded ceiling rate for the SCA covered labor categories. The Offeror shall provide a schedule which includes the solicitation labor category, the SCA equivalent code and title, the wage determination number and a detailed breakout of the proposed FFP fully loaded labor rates by element of cost. The rate breakout shall be in sufficient detail to illustrate compliance with the prevailing wages and health & welfare fringe benefits or bargaining agreement. The Offeror must detail all other applicable benefits (e.g., vacation, holidays) required by the Wage Determination(s) or collective bargaining agreement. Out-year rates for SCA covered labor categories shall not be escalated. Any future adjustments to the out-year rates for non-exempt labor categories shall be in accordance with the SCA.

Not separately priced (NSP) and/or zero priced items or entries (other than those already identified by the Government for data items) must be explained to the extent that the Government understands which CLIN/SLIN to execute to obtain the required service/item.

Note: If the Offeror receives an award, the proposed FFP loaded labor rates will be incorporated into the resulting MA IDIQ contract as ceiling rates. Ceiling rates in the MA IDIQ contract will be used as an upper limit when submitting proposals in response to Task Orders and other procurement actions regardless of whether the effort(s) is performed by the prime or the subcontractor (adjustments to the non-exempt ceiling rates are not allowable except for adjustments required by the SCA). Due to the expected low volume of FFP-LOE, CPFF, T&M, CR and OCONUS efforts, FFP-LOE, CPFF, T&M, CR and OCONUS rates will be evaluated at the individual Task Order level.

Total Evaluated Price of the MA IDIQ Contract. The Total Evaluated Price will consist of the Total Price of the MA IDIQ contract for the Base and Option Periods. The pricing for the Sample Tasks will not be included in the MA IDIQ Total Evaluated Price, but will be used solely to award, at the Government’s discretion, the Sample Tasks.

Accounting System. Since the capability to award CPFF-type Task Orders will be included in the MA IDIQ contracts, pursuant to FAR 16.301-3(a)(3), the Offeror shall maintain an accounting system deemed adequate for the accumulation of and allocation of cost under a cost-reimbursement contract. The Offeror shall provide documentation from the Defense Contract Audit Agency (DCAA) supporting the determination that their accounting system has been deemed adequate. An Offeror shall be ineligible for award of any cost reimbursement task orders until such time as their accounting system has been deemed adequate by DCAA. If DCAA has not deemed the Offeror’s accounting system adequate, the Offeror shall complete Attachment 0038, Accounting System Checklist, IN FULL which will be provided to DCAA to facilitate the accounting system audit and will assist the Offerors in preparation for the audit by DCAA.

Certified Cost or Pricing Data is not required. The Contracting Officer anticipates adequate price competition for this procurement; however, the Government reserves the right to request data other than certified cost or pricing data if deemed necessary.

Fully loaded FFP labor rates will be incorporated into the resultant contracts for future FFP task orders. The proposed fully loaded FFP labor rates will establish the maximum labor rate that can be charged for a particular labor category. The Offeror must submit a labor rate for each labor category listed in the cost or price spreadsheet at Attachment 0005. The Offeror shall propose separate rates for performance at a Government site and for performance at the Contractor’s facility. Offerors may not deviate from the labor categories listed in Attachment 0004.

Pricing for each Sample Task shall be submitted under Volume VI. See instructions below for Sample Task proposal submissions.

Volume III – Past Performance Factor This volume shall contain past performance information regarding similar contracts. This volume shall not exceed 30 pages plus ten pages for each major subcontractor, excluding Past Performance Questionnaire Form and excerpts (as defined below in Section 2). Offerors shall submit up to ten Government and/or commercial contracts for the prime Offeror and up to five for each major subcontractor in performance or awarded during the past five years, from the issue date of this solicitation, which are relevant to the efforts required by this solicitation. Relevant efforts are defined as services/efforts that are the same as or similar to the effort (as compared to NAICS code 541612) required by the solicitation. It is incumbent upon the Offeror to explain the relevance of the data provided, since the Government may or may not interview any or all of the sources provided by the Offeror.

The Government will focus its inquiries on the Offeror’s and proposed major subcontractor’s records of performance as it relates to all solicitation requirements, including all aspects of the delivery of the PLS services as identified in the PWS and adherence to cost or price; schedule; performance and management of subcontractors;

including Program Management; Personnel recruitment and retention; Timeliness; and Business Relations. The Government may use data provided by the Offeror in its proposal and data obtained from other sources, including data in Government files or data obtained through interviews with personnel familiar with the contractor and their current and past performance under Government and/or commercial contracts for same or similar services as compared to the NAICS 541612. Offerors are advised to submit single contracts or single Task Orders placed under an IDIQ contract (under FAR 16.501-1); or a single order placed under a Blanket Purchase Agreement (FAR 8.405-3, 13.303). Each Task Order submitted will be considered one of the references permitted per the above guidance. An IDIQ contract reference without an order number will not be considered in the past performance evaluation. Data concerning the Offeror shall be provided first, followed by each proposed major subcontractor, in alphabetical order.

The Offeror shall also submit the written consent of its major subcontractors to allow the disclosure of its subcontractor’s past performance information to the Offeror. In addition, letters of commitment shall be included for all major subcontractors. The burden of providing thorough and complete past performance information remains with the Offeror. Failure to provide any of the required reference information detailed below for this factor will result in non-evaluation of the proposed reference(s).

This volume shall be organized into the following sections:

1. Section 1 - Contract Descriptions. This section shall include the following information in the following format:

Contract Number and, in case of Indefinite Delivery type contracts, GSA contracts, and Blanket Purchase Agreements, also include the Delivery/Task

Order Number of the single order to be considered.

Contractor/Subcontractor place of performance, CAGE Code, Dun &

Bradstreet Data Universal Numbering System (DUNS) Number. If work was performed as a subcontractor, also provide the name of the prime contractor and point of contact (POC) within the prime contractor’s organization (name, current address, e-mail address, and telephone and fax numbers). PLEASE NOTE: While an Offeror may submit past performance information on relevant efforts where they performed as a major subcontractor, the Government does not have privity with subcontracts and therefore, may not be able to obtain qualitative information.

Contracting activity and current address and Procuring Contracting

Officer’s name, current address, e-mail address, telephone and fax numbers.

Technical representative/Contracting Officer’s Representative (COR) activity, current address, name, e-mail address, telephone and fax numbers.

Contract Administration activity and Administrative Contracting

Officer’s name, current address, e-mail address, telephone and fax numbers.

Contract Administration Activity’s Pre-Award Monitor’s name, current address, e-mail address, and telephone and fax numbers.

Contract type (specific type such as FFP, CR, Time & Materials (T&M), etc. In the case of Indefinite Delivery Contracts, indicate specific type (Requirements, Definite Quantity, and Indefinite Quantity) and secondary contract type (FFP, CR, T&M, etc.)

Awarded Cost or Price

Final or projected final Cost or Price.

Final or projected, delivery schedule, including dates of start and completion of work.

Offerors are discouraged from providing points of contact with another contractor for instances where a Government POC is available. Offeror’s shall submit the prime contract number and all Governmental agencies POC in lieu of subcontract numbers or prime contract POCs in situations as described above.

2. Section 2 – Performance. Offeror’s shall provide a specific narrative explanation of each contract listed in Section 1, Contract Description, describing the objectives achieved and detailing how the effort is relevant to the requirements of the solicitation.

The prime Offeror and each major subcontractor shall cite the PWS paragraphs which are relevant to the work described in this section. The Offeror shall also provide excerpts from the PWS of the proposed contract reference or excerpts from the contract or other associated attachments/exhibits to that contract. (Excerpts are not included in the page limit and shall be provided in a separate file).

For any contracts that did not/do not meet original schedule or technical performance requirements, provide a brief explanation of the reason(s) for the shortcomings and any corrective action(s) taken to avoid recurrences. The Offeror shall list each time the delivery schedule was revised and provide an explanation of why the revision was necessary. All requests for deviation and requests for waiver shall be addressed with respect to causes and corrective actions. Offerors shall also provide all copies of cure notices or show cause letters received for each contract listed and a description of any corrective action implemented by the Offeror or proposed subcontractor. Copies of cure notices or show cause letters do not count toward the page limitation. The Offeror shall indicate if any of the contracts listed were terminated and the type and reason for the termination.

3. Section 3 – Subcontracts. Offerors shall provide an outline of how the effort required by this solicitation will be assigned for performance within the Offeror’s corporate entity and among the proposed subcontractors. For parent companies, subsidiaries and affiliates, explain how the resources of these entities will perform on this solicitation’s requirements. The information provided for the prime Offeror and each proposed major subcontractor must include the entire company name, company address, CAGE Code, DUNS Number and type of work to be performed by citing the applicable Government PWS subparagraph number. This includes all major subcontractors who are expected to perform 15% (based on the total MA IDIQ Program Ceiling Value) or more of the services described in PLS PWS Sections 2.2. This section will further include written consent of major subcontractors to allow the disclosure of their past performance information to the Offeror. In addition, letters of commitment should be included for all major subcontractors. Written consents and letters of commitment do not count toward the page limitation.

4. Section 4 - New Corporate Entities. New corporate entities may submit data on prior contracts involving its officers and employees. However, in addition to the other requirements in this section, the Offeror shall discuss in detail the role performed by such persons in the prior contracts cited. Information should be included in the files described in the sections above. Letters of Commitment shall be included in the proposal for these employees.

5. Past Performance Questionnaire. For all contracts identified in Section

1, Contract Descriptions, a Past Performance Questionnaire must be completed and submitted. The Offeror shall complete Part I of the Past Performance Questionnaire and e-mail the questionnaire to both the Government/Commercial contracting activity and technical representative responsible for the past/current contract. The POCs shall be instructed to electronically complete Part II of the questionnaire and e-mail the entire questionnaire to the Contract Specialist no later than the proposal due date, to (joseph.m.haslach.civ@mail.mil).

The Offeror shall also include a list of all the POCs who were sent a questionnaire as part of the proposal submission. The POC list shall be submitted in Microsoft Word Table Format to include the following fields: Solicitation Number; Company Name;

Contract Number; Government Agency; POC Last Name, First Name; POC Title; POC Telephone Number; POC E-mail Address; and Date E-Mail to POC (month/day).

6. Submissions. Offerors are discouraged from providing points of contact with another contractor’s facility, i.e., in case an Offeror (or one of his/her team members) is in a subcontract with another contractor who has submitted a proposal on the same requirement.