SOL_W15QKN16R0002_PLS_ATTACH_0016_SAMPLE_A_SITE_INSPECT_CHECK_20170127.docx

Solicitation W15QKN-16-R-0002 Personnel Life-Cycle Support (PLS) Attachment 0016 – Sample Task A Site Inspection Checklist

PLS SAMPLE TASK A – HRC CAC

SITE INSPECTION CHECKLIST

27 January 2017

CACMAT SSM:

SSM OBSERVATION/ASSESSMENT CHECKLIST (PSDR)

Site Location:

Site ID:

SSM (1):

E-Mail:

SSM (2):

E-Mail:

Site Phone Number:

# Soldiers Assigned:

a. SSM(s) verifies eligibility IAW AFI 36-3026 (I), dtd 17 Jun 2009 or most applicable current version?

b. Has DD Form 2875 been submitted for each SSM? Immediate Completion Required

c. DEERS/RAPIDS Security SOP, dtd 24 Aug 2010 or most current version on hand?

d. Copy of the RAPIDS User Guide 7.8 or most current version on hand?

Comments (specify the question to which the comment applies):

a. SSM(s) have a completed Tier 1 security investigation or higher?

b. SSM verifies VO(s) are US citizens and have a submitted Tier 1 investigation?

c. Common Access Cards, Teslin Cards, and related consumable materials properly secured and accounted for?

d. Current ILP Count:

CAC’s count on hand:

Number of CACs mailed out prior week:

Number of CACs awaiting mail out:

All CACs accounted for? (Y/N)

e. Is site in compliance with the Memorandum “Cancellation of Manually Produced Identification (ID) Cards”, dated 29 Oct 2010?

f. Are returned, erroneous, expired ID cards secured for destruction and ready for weekly mail out?

g. SSM(s) ensuring VO(s) remove their CAC from reader during absences?

h. SSM able to explain process for requesting additional cardstock / consumables?

i. SSM(s) able to explain and perform procedures on how to add, change, or delete a SSM/SVO/VO and related security requirements in User Administration?

j. SSM(s) able to explain the security requirement to be appointed as a Site Security Manager?

k. Are both SSMs actively involved and physically located within the ID card facility?

l. SSM maintains a Continuity of Operations Plan (COOP) Recovery Plan?

m. Have DD Form 2875(s) been submitted for each SSM and a copy maintained on site?

n. Are RAPIDS workstation(s) properly configured to ensure sponsor privacy?

Comments (specify the question to which the comment applies):

a. Able to navigate RAPIDS toolbar and Verifying Officials Information System (VOIS) Website to access archived messages of the day (MOTD), Security SOP, and current version of RAPIDS User Guide?

b. SSM able to navigate within the ILP and Security On Line?

c. SSM maintains site contact information displayed on the RAPIDS site locator?

d. SSM/SVO able to produce RAPIDS reports (Error, ID Card, Periodic Summary, and Transaction?)

e. SSM completes and submits CAC report to the Army Project Office per the guidance of the Project Officer?

f. SSM(s) provide training to all VOs IAW DEERS/RAPIDS User Guide?

g. Is site in compliance with Army Project Office Mandatory Training requirement and is checklist signed by each operator and maintained on-site?

h. Number of Soldiers assigned to the unit:

Comments (specify the question to which the comment applies):

SITE INSPECTION CHECKLIST

CACMAT VO:

VERIFYING OFFICIAL OBSERVATION/ASSESSMENT CHECKLIST (PSDR)

Site Location:

Name of VO(s):

a. VO verifies eligibility IAW AFI 36-3026 (I), dtd 17 Jun 2009 or most applicable current version?

b. VO familiar with DEERS/RAPIDS Security SOP?

c. VO familiar with the RAPIDS User Guide v7.8 or most current version?

d. Utilizes DD Form 577, dated Jan 04, file used for signature verification?

a. Common Access Cards, Teslin Cards, and related consumable materials secured?

b. VO assigning the correct ID error codes on failed CAC’s?

c. VO dispose of printer ribbons IAW the VOIS website guidance?

d. VO is familiar with processing the DoD SPOT form?

e. VO provides electromagnetic sleeve for each CAC issued as per DTM 08-003?

f. VO(s) remove their CAC from reader during absences?

a. Able to navigate RAPIDS toolbar and Verifying Officials Information System (VOIS) Website to access Service Project Officer telephone listing, archive messages of the Day (MOTD), Security SOP, and current RAPIDS User Guide?

b. VO familiar with the DoD Self-Service (DS) Login Account?

c. Is the background used for photographs in accordance with the AFI?

d. Are full-face photographs taken?

e. Encodes 3 certificates (Identity, E-Mail Encryption, and E-Mail Digital Signature?

f. Printer maintenance performed on a regular basis?

g. Vo familiar with navigation and maintenance procedures for the HP Scanjet 5590?

h. Fingerprint platen cleaned after each customer?

i. DD form 1172/1172-2 completed correctly?

j. Provides and explains DD Form 2842 to each CAC recipient (RAPIDS v 7.8)

k. Privacy Act Statement posted by workstations?

l. Vo familiar with trouble shooting procedures?

m. Trouble ticket number(s) issued by DMDC?

SITE INSPECTION CHECKLIST

SITE BUSINESS PRACTICES:

SITE SECURITY MANAGER OBSERVATION/BUSINESS PRACTICE CHECKLIST

Site Location:

Name of SSM(s):

BUSINESS PRACTICES:

a. How long is the average customer waiting period? If they have a sign roster, verify the last two weeks.

d. Who does the facility accommodate more frequently? (Soldiers, Civilians, Dependents)

f. If so, what time?

i. What business practice s involved in handling case resolution with DEERS?

j. What business practice is in place when contacting DMDC to assist with hardware and software issues?