SOL_W15QKN16R0002_PLS_ATTACH_0006_BASIC_PRS_06MAR2017.pdf

Solicitation W15QKN-16-R-0002 Personnel Life-Cycle Support (PLS)

Attachment 0006 – Basic PRS

Personnel Life Cycle Support (PLS) Services Performance Requirement Summary (PRS)

06 March 2017

Statements Standards/AQLs Incentive/Remedy

3.1 The contractor shall

submit proposals for human resource services task order requests (TORs).

a) Provides a timely proposal for 50% of task order requests for proposals issued in the mission area suite. A timely proposal is submitted on or before the proposal due date. Late proposals are considered no-bids. The first measurement period will be the first 24 months of this contract.

This performance measure will be assessed annually thereafter. This measure will not be assessed if there are less than two (2) task order requests issued in the measurement period.

AQL: The contractor submits a timely proposal for 30% of task order requests for proposals issued in the mission areas suite.

b) For each task order request proposal submitted, the proposal is complete 100% of the time. A complete proposal addresses all solicitation requirements. The offeror does not omit any required proposal submission information in either format or content that prevents the Government from evaluating the proposal equitably.

AQL: The contractor submits not more than one incomplete proposal per contract period.

Contractor could be placed in dormant status IAW para H (Dormant Status) or ramped off

3.2 The contractor shall

submit technically acceptable, reasonable and realistically

a) Provides technical proposals rated Satisfactory or higher at least 50% of the time. The first measurement period will be the first 24 months of this

The contractor's CPAR rating will be impacted priced/costed proposals.

contract. This performance measure will be assessed annually thereafter. This measure will not be assessed if there are less than three (3) task order requests issued in the measurement period. Any results from a decentralized order will not be counted in this measure.

AQL: The contractor submits technical proposals that are rated Satisfactory or higher at least 40% of the time.

3.3 The contractor shall

submit accurate and complete documentation for TO invoices.

a) 100% of submitted invoices are accepted in Wide Area Work Flow (WAWF) the first time submitted.

AQL: 90% of submitted invoices are accepted in Wide Area Work Flow (WAWF) the first time submitted.

Contractor shall address actions to improve TO invoicing processes in the contract status report.

Contractor could be placed in dormant status IAW para (H-Dormant Status para) and or ramped-off

3.4 The contractor shall

provide quality, management oversight, accurate data/reports, and meet TO objectives for all services and products required.

a) All TOs issued under the contract receive a satisfactory or higher rating for quality of services/products in CPARs.

AQL: No more than one TO with a marginal rating for quality of services/products on TO CPARs.

No unsatisfactory ratings.

3.5 The contractor shall

adhere to all schedule timelines for milestones, delivery schedules,

a) All TOs issued under the contract receive a satisfactory or higher rating for schedule in CPARs.

AQL: No more than one TO with a

Contractor could be placed in dormant status and administrative requirements.

marginal rating for schedule on TO CPARs. No unsatisfactory ratings.

3.6 The contractor shall

be effective at forecasting, managing, and controlling cost.

a) 100% of TOs that have one or more cost reimbursement, CPFF, or labor hour CLINs receive a satisfactory or higher rating for cost control in CPARS.

AQL: No deviation from standard.

Contractor shall provide a corrective action plan to the COR

Contractor could be placed in dormant status

3.7 The contractor shall

successfully integrate and coordinate all business relations activities for contract/TO.

a) 100% of TOs issued under the contract received a satisfactory or higher rating for business relations on TO CPARs.

AQL: No more than one TO with a marginal rating for business relations on TO CPARs. No unsatisfactory ratings.

b) No COR evaluation ratings below satisfactory.

AQL: No deviation from standard on COR evaluation ratings.

3.8 The contractor shall

provide responsive key personnel.

a) Quality: The contractor CM and ACM effectively performed the functions described in PWS para

2.12.5.1 and the contractor's key personnel effectively performed the functions described in the key personnel paragraph of any associated TOs.

AQL: No deviation from standard.

b) Timeliness: Key Personnel provide a response to the

Contractor shall provide a corrective action plan to the COR

Contractor's CPAR rating could be impacted

Contractor shall provide a the COR

Government for any given request for information either on this contract or any associated TO on or before the deadline established in the request.

Contractor's CPAR rating could be impacted

3.9 The contractor shall

support DoD-established Socio- Economic program goals.

a) Meet or exceed 100% of all subcontracting plan goals for the total subcontracting plan as measured on an annual basis beginning one year after IDIQ contract award.

AQL: Meet or exceed 80% of the total subcontracting plan goal for the subcontracting plan as measured on an annual basis beginning one year after IDIQ contract award. Cumulative results will be evaluated.

Contractor shall provide a corrective action plan to the KO

Contractor could be placed in dormant status

3.10 The contractor shall

recruit and retain qualified personnel to perform on TOs.

a) Zero instances of a performance location being unsupported resulting in a Government-documented impact to services on any TO issued under this contract.

AQL: For performance at more than one location, one instance of a location unsupported during a monthly reporting period resulting in a documented impact to services. For requirements with performance at only one location, no deviation from standard

b) Zero instances reported of contractor employees that do not meet the qualifications specified in the TO.

Contractor shall provide an approved corrective action plan to provide support to the Government location(s) to bring performance to standard to the COR.

The contractor shall reimburse the Government for days missed/performance not met.

Contractor could be placed in dormant status

Contractor shall provide a the COR

Contractor could be placed in dormant status