MHE CSO 18 Mar 26.docx

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Commercial Solution Opportunity - Defense Commissary Agency (DeCA)
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This is a Statement of Objectives for Material Handling Equipment (MHE) service support issued by the Defense Commissary Agency (DeCA) under a Commercial Solutions Opportunity (CSO) authority. DeCA seeks innovative commercial technologies, products, and service models to modernize and enhance MHE maintenance and support operations across the agency's commissary network. The primary objectives include improving reliability, accountability, and transparency while leveraging industry best practices, digital tools, automation, and data-driven methods throughout the MHE lifecycle. Vendors are encouraged to propose technology-enabled approaches such as advanced tracking capabilities, digital maintenance tools, automated reporting, predictive analytics, or other commercially proven innovations that enhance efficiency and reduce operational risk while meeting applicable security and compliance requirements.

The anticipated period of performance is April 15, 2026, through April 14, 2027, with four one-year option periods extending through July 31, 2031, structured as a fixed-price contract. The closing date for proposal submissions is Tuesday, March 24, 2026, at 4:00 PM Eastern Standard Time (EST). All inquiries and questions regarding this opportunity should be directed to Sheila Smith (Sheila.Smith@deca.mil) or Langston Hines (Langston.hines@deca.mil). This CSO aligns with DeCA's broader modernization initiative to improve the commissary benefit, reduce costs, mitigate fraud and waste risks, and enhance operational processes.

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Material Handling equipment service support

In accordance with the Commercial Solutions Opportunity – Defense Commissary Agency (DeCA), dated 01.21.2026, paragraph 5.0, the following specific requirement in support of AoI 5.5 Modernize Business is attached.

The Defense Commissary Agency (DeCA) is seeking innovative commercial technologies, products, and service models that modernize and enhance Material Handling Equipment (MHE) maintenance and support operations. Solutions should leverage industry best practices, digital tools, automation, and data‑driven methods to improve reliability, accountability, transparency, and overall service quality across the MHE lifecycle.

Our objective is to establish a long‑term partnership with a provider whose technology, service model, and commercial terms align with our commitment to enhance and improve the Patron experience. The anticipated period of performance is April 15, 2026, through April 14, 2027, with four one-year option periods, to extend performance through July 31, 2031.

Vendors are encouraged to propose technology‑enabled approaches such as advanced tracking capabilities, digital maintenance tools, automated reporting, predictive analytics, or other commercially proven innovations that enhance efficiency, reduce risk, and modernize MHE support operations while meeting all applicable security and compliance requirements.

The closing date for this opportunity is Tuesday 24 March 2026 at 4:00 PM Eastern Standard Time (EST).

All communications to include questions pertaining to this opportunity shall be sent via email to the following Points of Contact:

Sheila Smith, Sheila.Smith@deca.mil Langston Hines, Langston.hines@deca.mil

File details come from the government source that posted it. Updated .