Facilities Maintenance, Call Center Support, and Remote Monitoring Control System (RMCS) Management

Issued by:

Defense Commissary Agency (DeCA) Facilities Maintenance Branch 1300 Eisenhower Ave Fort Lee, Virginia 23801

Date Issued: March 5, 2026 (Updated March 24, 2026)

Closing Date for Submissions: August 6, 2026

In accordance with the Commercial Opportunity Solution – Defense Commissary Agency (DeCA), dated 01.21.2026, paragraph 5.0, the following specific requirement in support of AoI

5.5 Modernize Business is attached.

The Defense Commissary Agency (DeCA) operates a vast network of facilities and commissary sites across the Contiguous United States (CONUS), Hawaii, Alaska, Puerto Rico, and Guam (approximately 182 locations- see table “Locations and Square Footage”). DeCA is seeking modern commercial solutions to transition from a traditional, prescriptive-based maintenance model to a results-oriented approach where performance is measured on outcomes. DeCA strongly encourages novel technologies, streamlined processes, and management techniques that can deliver superior performance and value.

DeCA is seeking a comprehensive, integrated solution to achieve the following objectives:

Enhance Operational Readiness: Drastically improve the reliability and uptime of all facility systems to maintain a minimum Operational Readiness Rate at or above industry standard.

Modernize Maintenance & Call Center Management: Implement a robust, modern system for tracking, managing, and reporting on all maintenance activities.

Integrate Predictive Maintenance: Introduce a predictive maintenance program for critical assets to preemptively identify and address potential failures.

Manage Aging Infrastructure: Develop and execute a forward-thinking technical approach to maintain, repair, and strategically replace or upgrade aging systems.

Optimize Response & Resolution Times: Rapidly respond to and resolve all unscheduled maintenance requests.

Cost-Effectiveness: Deliver all services in a cost-effective manner, with potential for cost savings through innovative practices.

Interested vendors should submit their Solutions Brief in accordance with section 3.2 Solutions Brief.

In exception to 3.2.1 “Solution Brief Content”, price for the proposed solution to include desired payment terms may be included, but is not required in this phase of the CSO. Due to the potential complexity of this solution, DeCA expects detailed pricing to be developed in phase 2 of this CSO.

stithlf Highlight

Facilities Maintenance, Call Center Support, and Remote Monitoring Control System (RMCS) Management

All communications to include questions pertaining to this opportunity shall be sent via email to the following Points of Contact:

Ian Harris, Contract Specialist: ian.harris@deca.mil

David Mootz, Contract Specialist: david.mootz@deca.mil

Jason Reedy, Contracting Officer: Jason.Reedy@deca.mil

Location and Square Footage

Store Name SF Year Built

State City

Anchorage 130,790 2002 AK JB Elmendorf-Richardson

Eielson AFB 57,188 1983 AK Eielson

Fort Greely 24,682 1987 AK Fort Greely

Fort Wainwright 101,277 1993 AK Fort Wainwright

Kodiak 15,241 1987 AK Kodiak

Fort Rucker 85,303 2014 AL Fort Rucker

Gunter AFB 46,445 2014 AL Maxwell-Gunter Annex

Maxwell AFB 96,126 1984 AL Maxwell AFB

Redstone Arsenal 80,901 1978 AL Redstone Arsenal

Little Rock AFB 90,301 1980 AR Little Rock AFB

Davis-Monthan AFB 114,897 1978 AZ Davis-Monthan AFB

Fort Huachuca 76,263 1977 AZ Fort Huachuca

Luke AFB 100,787 1973 AZ Glendale

Yuma MCAS 33,765 1977 AZ Yuma, Yuma Prov Grnds 22,734 1988 AZ Yuma

Barstow MCLB 22,016 1991 CA Barstow

Beale AFB 75,284 1992 CA Beale AFB

Bridgeport MCMWTC 15,635 2013 CA Coleville

Camp Pendleton MCB 113,347 1979 CA MCB Camp Pendleton

China Lake NAWS 24,165 1996 CA China Lake NAWS

DeCA West HQ 63,252 1956 CA McClellan

Edwards AFB 60,390 1982 CA Edwards AFB

El Centro NAF 12,920 1996 CA El Centro

Fort Hunter Liggett 6,950 1990 CA Fort Hunter Liggett

Fort Irwin 56,501 1988 CA Fort Irwin

Imperial Beach 78,271 1986 CA Imperial Beach

Lemoore NAS 44,154 1999 CA Lemoore

Los Angeles AFB 74,770 1982 CA El Segundo

March ARB 116,563 1993 CA Riverside

McClellan AFB 88,001 1983 CA Sacramento

Miramar MCAS 90,809 1983 CA San Diego

Moffett Field 68,097 1933 CA Moffett Federal Airfield

North Island NAS 45,409 2000 CA San Diego

Ord Community 111,314 1973 CA Seaside

Port Hueneme NS 60,175 1996 CA Port Hueneme

San Diego NS 127,623 2007 CA San Diego

San Onofre 20,232 1992 CA MCB Camp Pendleton

Travis AFB 109,400 1981 CA Travis AFB

Twentynine Palms 56,749 2003 CA Twentynine Palms

Year Built

State City

Vandenberg AFB 82,196 1985 CA Vandenberg AFB

Air Force Academy 66,692 1992 CO USAF Academy

Buckley AFB 77,433 2000 CO Aurora

Fort Carson 122,965 2012 CO Fort Carson

Peterson AFB 102,052 2007 CO Peterson AFB

New London NSB 56,848 2014 CT Groton

Bolling AFB JBA 77,706 1990 DC Washington, DC

Dover AFB 83,780 1972 DE Dover AFB

Eglin AFB 108,421 1976 FL Eglin AFB

Hurlburt Field 63,959 1990 FL Hurlburt Field AFB

Jacksonville NAS 115,700 2017 FL Jacksonville

Key West NAS 21,300 1989 FL Key West

MacDill AFB 202,967 1987 FL MacDill AFB

Mayport NS 67,484 1978 FL Atlantic Beach

Patrick AFB 102,628 1980 FL Patrick AFB

Pensacola NAS 91,678 1997 FL Pensacola

Tyndall AFB 77,653 1983 FL Tyndall AFB

Whiting Field NAS 21,978 1993 FL Milton

Albany MCLB 36,668 1982 GA Albany

Camp Merrill 2,896 1964 GA Dahlonega

Fort Benning 110,986 1974 GA Fort Benning

Fort Gordon 102,642 1992 GA Fort Gordon

Fort Stewart 94,525 1978 GA Fort Stewart

Hunter AAF 56,542 1994 GA Savannah

Kings Bay NSB 52,038 1985 GA Naval Submarine Base King Bay

Moody AFB 67,521 1982 GA Moody AFB

Robins AFB 70,234 2008 GA Robins AFB

Andersen AFB 126,966 1955 GU Yiho

Orote 56,927 1995 Guam Santa Rita

Hickam AFB 115,409 1978 HI Hickam AFB

Kaneohe Bay MCB 76,901 1995 HI MCBH Kaneohe Bay

Pearl Harbor NB 98,467 2002 HI Pearl Harbor

Schofield Barracks 85,807 1997 HI Wahiawa, Mt. Home AFB 53,526 1997 ID Mountain Home AFB

Great Lakes NS 60,146 1981 IL Great Lakes

Rock Island Arsenal 33,260 1918 IL Rock Island Arsenal

Scott AFB 113,653 1984 IL Scott AFB

Crane NSWC 8,417 1941 IN Crane

Harrison Village 54,021 2007 IN Indianapolis

Year Built

State City

Fort Leavenworth 84,722 1983 KS Fort Leavenworth

Fort Riley 105,366 1997 KS Fort Riley

McConnell AFB 55,885 1997 KS McConnell

Fort Campbell 118,781 2012 KY Fort Campbell

Fort Knox 119,053 1974 KY Fort Knox

Barksdale AFB 103,847 1970 LA Barksdale

Fort Polk 71,729 2014 LA Fort Polk

New Orleans NSA 46,601 2011 LA Belle Chasse

Hanscom AFB 73,499 2000 MA Hanscom AFB

Aberdeen PG 62,241 1994 MD Aberdeen

Andrews AFB JBA 113,411 1981 MD Andrews

Annapolis NS 50,337 2014 MD Annapolis

Forest Glen (Walter Reed)

57,972 1971 MD Silver Spring

Fort Detrick 39,279 2005 MD Frederick

Fort Meade 118,011 1985 MD Fort Meade

Patuxent River NAS 55,861 1992 MD Patuxent River

Bangor ANGB 29,000 1989 ME Bangor

Selfridge ANGB 75,773 1991 MI Selfridge

Fort Leonard Wood 70,987 1992 MO Fort Leonard Wood

Richards-Gebaur 20,244 2008 MO Kansas City

Whiteman AFB 58,581 1980 MO Whiteman AFB

Columbus AFB 48,952 1981 MS Columbus AFB

Gulfport NCBC 30,894 2000 MS Gulfport NCBC

Keesler AFB 97,877 2010 MS Biloxi

Meridian NAS 31,591 1998 MS Meridian Naval Air Station

Malmstrom AFB 68,201 1990 MT Malmstrom AFB

Camp Lejeune 74,145 1992 NC Camp LeJeune Marine Corps Base

Cherry Point MCAS 59,255 1982 NC Cherry Point

Fort Bragg North 95,335 1979 NC Fort Bragg

Fort Bragg South 118,781 2000 NC Fort Bragg

New River MCAS 49,240 2003 NC Jacksonville

Seymour-Johnson AFB 68,520 1981 NC Goldsboro

Grand Forks AFB 45,800 2004 ND Grand Forks

Minot AFB 58,438 1993 ND Minot AFB

Offutt AFB 119,589 1974 NE Offutt AFB

Portsmouth NSY 31,873 1994 NH Portsmouth Naval Shipyard Kittery

ARDEC-Picatinny Arsenal 24,000 1996 NJ Picatinny Arsenal

Year Built

State City

Lakehurst NAES JBMDL 18,411 1975 NJ Lakehurst

McGuire AFB 103,001 1982 NJ McGuire AFB

Cannon AFB 58,283 1980 NM Cannon

Holloman AFB 68,664 1981 NM Holloman

Kirtland AFB 107,671 1988 NM Albuquerque

White Sands MR 32,000 1994 NM White Sands

Fallon NAS 41,069 1992 NV FAllon

Nellis AFB 113,011 1980 NV Nellis AFB

Fort Drum 82,801 1988 NY Fort Drum

Fort Hamilton 50,341 2000 NY Brooklyn, Mitchel Field 28,160 1940 NY Garden City

Saratoga Springs 22,047 2009 NY Saratoga Springs

West Point 73,222 1989 NY West Point

Wright-Patterson AFB 123,029 1980 OH Wright-Patterson AFB

Altus AFB 53,729 1986 OK Altus

Fort Sill 101,571 1981 OK Fort Sill

Tinker AFB 87,028 2005 OK Tinker AFB

Vance AFB 34,303 1983 OK Vance, AFB

Carlisle Barracks 59,872 1989 PA Carlisle Barracks

Pittsburgh Area, PA 43,086 2014 PA Moon Township

Tobyhanna AD 22,029 1943 PA Tobyhanna Army Depot

Fort Buchanan 95,066 2001 PR Fort Buchanan

Newport NS 45,953 1975 RI Newport

Charleston AFB 86,347 2003 SC Charleston AFB

Charleston NWS 63,735 2000 SC Goose Creek

Fort Jackson 116,614 1987 SC Fort Jackson

Parris Island MCRD 44,221 1995 SC Parris Island

Shaw AFB 60,571 1992 SC Shaw AFB

Ellsworth AFB 72,482 1991 SD Ellsworth

Arnold AFS 22,895 1980 TN Arnold

Memphis (Mid-South) 61,263 1985 TN Millington

Corpus Christi NAS 46,206 1994 TX Corpus Christi

Dyess AFB 79,544 1981 TX Dyess, Fort Bliss 114,001 2011 TX Fort Bliss

Fort Hood I 127,778 1973 TX Fort Hood

Fort Hood II 95,014 1994 TX Fort Hood

Fort Sam Houston JBSA 104,443 1994 TX Fort Sam Houston

Fort Worth NAS JRB 107,781 1985 TX Fort Worth

Goodfellow AFB 57,155 1988 TX Goodfellow

Year Built

State City

Kingsville NAS 14,720 1992 TX Kingsville

Lackland - DeCA Engineers

15,217 1976 TX Lackland AFB

Lackland AFB JBSA 116,749 1976 TX Lackland AFB

Laughlin AFB 39,356 1958 TX Laughlin

Randolph AFB JBSA 96,780 1980 TX Randolph AFB

Sheppard AFB 80,671 1979 TX Sheppard AFB

Dugway PG 18,110 1999 UT Dugway

Hill AFB 86,896 1979 UT Hill AFB

Dahlgren NSWC 13,910 1993 VA Dahlgren

Fort Belvoir 141,844 2017 VA Fort Belvoir

Fort Eustis JBLE 82,801 1988 VA Fort Eustis

Fort Lee 80,768 1977 VA Fort Lee

Fort Myer 74,137 1994 VA Fort Myer

Langley AFB JBLE 103,186 1981 VA Hampton

Little Creek NAB JEBLCFS 100,120 1994 VA Virginia Beach

Norfolk NS 78,635 1988 VA Norflok

Oceana NAS 109,925 2000 VA Virginia Beach

Portsmouth NNSY 60,246 2013 VA Portsmouth

Quantico MCB 121,267 1974 VA Quantico, Bangor NSB 64,448 1983 WA Bangor

Bremerton 44,684 1993 WA Bremerton

Fairchild AFB 84,781 1988 WA Fairchild AFB

Fort Lewis 105,001 1986 WA Joint Base Lewis-McChord

McChord AFB 147,730 1974 WA McChord Field

Smokey Point 62,331 1994 WA Maryville

Whidbey Island NAS 66,161 1975 WA Oak Harbor

Fort McCoy 15,925 2007 WI Fort McCoy

F.E. Warren AFB 63,728 1987 WY Cheyenne