Letter_of_Transmittal.pdf
PDF 213 KB Posted
- Solicitation number
- BPM005375
- Issued by
- Arizona
About this file
This is a Letter of Transmittal from Keefe Commissary Network, L.L.C. (DBA Access Corrections) submitted to the Arizona Department of Administration and the Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) in response to RFP No. BPM005375 for Electronic Payment Transaction Processing Services. The proposal outlines Access Corrections' commitment to providing electronic payment and deposit services for inmates, parolees, and their families and friends. The company states it has been partnered with ADCRR for the past 10 years and currently operates 1,842 walk-up payment storefronts throughout Arizona, in addition to website, mobile app, and 24/7 call center payment options.
Access Corrections' proposal emphasizes reduced transaction fees across all tiers for both deposits and payments, with an estimated 17% savings for parolees, friends, and families. The offering includes eliminating charges for inmate visitation background checks and money order/check processing through lockbox services, along with promotional opportunities for free transactions. Key operational advantages highlighted include immediate application of deposits upon transaction completion, seamless integration with existing Keefe Banking software, nightly automated ACH transfers with self-reconciling ledger capabilities, consolidated reporting embedded within the Keefe Cloud banking platform, and guaranteed deposit protection against chargebacks and reversals. The proposal emphasizes safety features such as account locks and constant communication between systems to prevent inadvertent postings to released inmate accounts.
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10880 Linpage Place Saint Louis, Missouri 63132 800.325.8998 Fax: 314.963.8774 keefegroup.com
October 5, 2023
Arizona Department of Administration Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) Attn: Kenneth Sanchez State Procurement Office 100 N 15th Avenue Phoenix, AZ 85007
Re: BPM005375 – Electronic Payment Transaction Processing Services
Keefe Commissary Network, L.L.C. DBA Access Corrections (herein “Keefe”) would like to thank the Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) for the opportunity to submit a response to RFP No. BPM005375 for Electronic Payment Transaction Services. We have read the solicitation and meet or exceed all requirements. Per the RFP specifically, Keefe has read, acknowledges and agrees to all terms and conditions therein.
Access Corrections is confident our Electronic Payment Transation Processing Services is the best proposed solution for the Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR), inmates, parolees and their friends and families.
Access Corrections has been partnered with ADCRR to provide deposit and payment services for the past 10 years. Inmates, parolees and their friends and families trust Access Corrections to send money or making payments easy. fast and convenient via our Website, Mobile App, Friendly 24/7 Call Center and the 1,842 Walk-up Storefront payment locations throughout Arizona.
Proposal Highlights Access Corrections’ offers for your consideration:
• Reduced Rates in every tier for both deposits and payments. Most Parolees, Friends and Families will save an estimated 17% on their transaction fees.
• FREE Inmate Visitation Background Check fee
• FREE Money order/Check processing for Deposits and Payments via our Lockbox
Services.
• Various promotions to reduce fees up to including FREE transactions.
Access Corrections’ proposal comes with the many benefits of a seamless integration with our Keefe Banking software in use by (ADCRR).
Speed
• Deposits are applied to the inmate’s account when the depositor completes the transaction – no wait time for hours until the vendor sends a deposit file.
o Accelerates collections of debt and provides timely funds for commissary or other disbursements.
• Constant communication between Keefe Cloud Banking and Access Corrections removes inactive accounts promptly to avoid inadvertent postings to released inmate accounts.
Completeness
• Nightly ACH transfers are posted automatically to the Keefe Cloud o Deposits account receivable for a self-reconciling ledger experience.
• Automatic ACH deposits appear in the Keefe Cloud Bank Reconciliation with the timestamp of the actual transfer of funds.
One stop reporting
• All Access Corrections reporting is embedded into the Keefe Cloud banking site – o no need to log into a separate web site to see your deposit activity, investigate depositor and recipient relationships, review restrictions, or view audit trail.
Safety
• All deposits guaranteed.
o You won’t be asked to reverse a deposit in the Keefe Cloud Banking system or to reimburse Access Corrections for depositor chargebacks.
• Keefe Cloud Banking uses account locks to let customers remove an active inmate from the recipients searchable in Access Corrections
At Keefe, we focus every day on achieving the highest standards of quality, integrity and accountability in our business and believe we are the candidate best suited to exceed your expectations.
Thank you for consideration of our company.
Sincerely, Michael J. Manning Vice President Phone: 314.863-8707 Email: mmanning@keefegroup.com mailto:mmanning@keefegroup.com
File details come from the government source that posted it. Updated .