CAMMO_Notional_Performance_Work_Statement_(PWS)_ver_4_0.pdf

Draft CAMMO PWS

Performance Work Statement (PWS) 2

(Draft) 3 for 5

Consolidated Air Force Satellite Control 7

Network (AFSCN) Modifications, 8

Maintenance, and Operations 9

(CAMMO) 10

SMC/RNL 12

Peterson AFB, CO 13

XX XXX 2014 14

APPROVAL SIGNATURES DATE

REVISION HISTORY

Revision Description of Change Author Effective Date 0 Baseline Draft –Ver 4_0 (changed margins, most page numbers changed)

REFERENCE DOCUMENTS

Document Title

1 Table of Contents 1 Introduction

1.1 Mission

1.2 Background

1.3 Scope

2 General Requirements

2.1 Non Personal Services

2.2 Business Relations

2.3 Contract Administration and Management

2.3.1 Contract Management

2.3.2 Contract Administration

2.3.3 Defense Contract Management Agency (DCMA) Support

2.4 Contractor Personnel, Disciplines, and Specialties

2.5 Contractor Conduct

2.6 New Directive Publications

2.7 Location and Hours of Work

2.8 Processing, Handling and Storage of Classified Information and Equipment ... 13

2.9 Mission Equipment

2.10 Task Interdependencies

2.11 Travel / Temporary Duty (TDY)

2.11.1 Contractor Travel

2.11.2 Reimbursable Travel

2.11.3 Travel Arrangements

2.12 Purchase of Materials, Supplies and Equipment

2.12.1 Contractor Provided Materials, Supplies and Equipment

2.12.2 Local Purchase

2.13 Vehicles

3 Performance Requirements

3.1 AFSCN Operational Performance Standards

3.1.1 Execute the operations, maintenance and sustainment tasks to achieve the AFSCN operational Performance Standards listed below

3.2 Operations

3.2.1 AFSCN Operations

3.2.2 DSCS Operations

3.3 Organizational Level Maintenance and Support

3.3.1 Communications and Mission Systems Maintenance

3.3.2 Site Unique Requirements

3.3.3 Mission Systems and Software Support

3.3.4 Supply and Logistics Support

3.3.5 Physical Intrusion Detection System (IDS) at NBAFS

3.3.6 Mission Unique Equipment (MUE)

3.4 Depot Level Maintenance (DLM)

3.4.1 On-Site Maintenance

3.4.2 Programmed Depot Maintenance

3.4.3 Emergency Depot Level Maintenance

3.4.4 Urgent Depot Level Maintenance

3.4.5 Off-Site Repair

3.4.6 Other Depot Maintenance Services

3.5 Sustainment Logistics Support

3.5.1 Inventory Management/Warehouse

3.5.2 Maintenance Planning

3.5.3 Packaging, Handling, Shipping and Transportation (PHS&T)

3.5.4 Supply Chain

3.6 Sustaining Support

3.6.1 Specialized Training

3.6.2 Systems Sustainment Engineering

3.6.3 Program Management for all CAMMO activities

3.6.4 Cyber Security and Information Assurance (IA)

3.6.5 Technical Manual Development/Maintenance

3.6.6 Factory Compatibility Testing (FCT)

3.7 Continuing System Improvements

3.7.1 Modification Projects

3.7.2 Software Sustainment and Maintenance

3.7.3 Special Studies

3.8 Operating Location Support Services

3.8.1 General Site Support

3.8.2 Safety

3.8.3 Security at 50 SW locations

3.8.4 Resource Protection

3.8.5 Civil Engineering

3.9 Transition

3.9.1 Phase In

3.9.2 Phase Out

4 Applicable Directives and Specifications 5 Acronym List

List of Tables

Table 2-1 Mission Systems Table 3-1 SAFB, and 21 SOPS EOSOF, VAFB Outage Response Time Table 3-2 Software Support Table 3-3 On Site Cyber Security and IA Responsibilities Table 3-4 COMSEC Responsibilities Table 3-5 FCT Pre-Pricing Menu Reference Table 3-6 Estimated Software Releases (Based on waterfall release schedule) Table 3-7 General Site Support Table 3-8 General Safety Table 3-9 Security at 50 SW Locations Table 3-10 RP and RPIE Requirements Matrix Table 3-11 Custodial Services Locations

Performance Work Statement 2

Consolidated AFSCN Modifications, Maintenance, and Operations 4

(CAMMO) 5

1 Introduction 7 The objective of the Consolidated AFSCN Modifications, Maintenance, and Operations 8 (CAMMO) Contract is to maintain the requirement of operational performance through a 9 consolidated service of operations, operation & site support, organizational & depot 10 maintenance, sustainment, modifications and factory/launch compatibility testing for the Air 11 Force Satellite Control Network (AFSCN) resulting in reduced Operations and Maintenance 12 (O&M) costs. 13

In the execution of this contract, the contractor is expected to demonstrate sound teamwork 15 practices with the government as well as with other contractors as required. The contractor is 16 encouraged to present new ideas, identify possible efficiencies, opportunities for streamlining, 17 and discuss all possible solutions in the performance of this contract. 18

1.1 Mission 20

The mission of the AFSCN is to provide, through telemetry, tracking and commanding (TT&C), 21 assured access to space systems and to distribute space system information in support of 22 operational Department of Defense (DoD) missions, National Security, Research, Development 23 Test & Evaluation (RDT&E) programs, and other designated users. The operational functions of 24 the AFSCN include: 25

Satellite Support Space Vehicle TT&C Operations 27 o Launch Support / Payload Deployment 28 o Early Orbit Checkout/Calibration 29 o Emergency Satellite Recovery 30 o Anomaly Resolution 31 o Position Management, Fuel Management 32 o Satellite Health, Maintenance & Configuration 33

Resource Scheduling & Control 34 o Deconfliction & Allocation 35

Orbital Analysis 36 o Radio Frequency Interference Analysis 37 o Visibility Analysis 38

Communications Connectivity to Worldwide Remote Tracking Stations 39 The AFSCN is continually evolving to meet the Air Force (AF) objectives for commonality, 41 interoperability, survivability, capacity, and responsiveness for control of space systems in 42 accordance with (IAW) AF Policy. The space programs supported by the AFSCN are of vital 43 interest to the nation and require continuous support. The effort put forth under this contract by 1 the contractor should at all times reflect the relationship between the AFSCN and the safety and 2 security of the United States and its Allies. 3

1.2 Background 5

The AFSCN is a global network of communications and computer systems that support a 6 growing inventory of increasingly complex space vehicles which support operational forces in 7 peace and wartime. It is designed to have the flexibility to support a wide spectrum of orbiting 8 satellites. A large number of satellites with various altitudes and orbit inclinations are supported 9 on a 24-hour per day, 7-day a week schedule. In addition to the primary support provided to the 10 DoD, the AFSCN also provides services for non-DoD organizations, including National 11 Aeronautics and Space Administration (NASA), and United States (US) sponsored programs of 12 foreign governments. 13 The AFSCN is comprised of a number of assets located throughout the world. These include 15 (but are not limited to) two (2) Operational Control Nodes (OCN), seven (7) Remote Tracking 16 Stations (RTS), the Telemetry and Commanding Station (TCS), the Eastern Vehicle Checkout 17 Facility (EVCF), the Transportable Remote Tracking Station (RTS) Block Change (RBC) 18 (TRBC), Transportable Space Test Resource (TSTR), RBC TSTR (RSTR) - Typical garrison 19 location at SAFBand additional assets located at Schriever Air Force Base (AFB) (SAFB) and 20 Vandenberg AFB (VAFB). 21 The AFSCN contains the following systems and major subsystems: 23

Distributed Communication Controller (DCC) 24 Electronic Schedule Dissemination (ESD) 25 Automated Remote Tracking Station (ARTS) 26 Archival Recording System (ARS) 27 RTS Block Change (RBC) 28 Wide Area Network Interface unit (WANIU) 29 Operational Switch Replacement (OSR) 30 Orbital Analysis Subsystem (OAS) 31

Each RTS and TCS consists of one to three antenna systems (referred to as “sides”), which are 33 either an ARTS or RBC. In response to an aging design and obsolescence issues, the ARTS 34 began to be replaced with the RBC in 2004. The RBC was designed to modernize the AFSCN’s 35 aging antennas and core electronics. RBC will replace one ARTS antenna and core at each 36 Remote Tracking Station (RTS) with a 13-meter 3-axis antenna and RBC core electronics. The 37 RBC system provides the functionality necessary to accomplish Space Vehicle interfacing and 38 site systems status monitor, test and reporting capability. Additionally, there is a relatively new 39 concept known as the RBC Hybrid. This system utilizes the core electronics of an RBC but the 40 antenna system of a legacy ARTS. 41 The two OCNs are located at SAFB and VAFB and are where AFSCN communications 43 connectivity is managed. The Satellite Operations Centers (SOC) connect to an OCN and then to 44 an RTS in order to establish a communications link with space vehicles. 45

Both EVCF and TRBC support compatibility testing for space vehicles. EVCF is non-mobile 1 and supports pre-launch testing at Cape Canaveral Air Force Station (CCAFS). TRBC is a 2 mobile asset and able to be moved to different locations to support contingency operations or 3 factory compatibility testing. 4 The personnel, equipment, and facilities of the AFSCN are also used to accomplish satellite 6 maintenance. However, these resources are not responsible for the payload (mission) data 7 received from the various programs, and do not directly interface with the program users. The 8 resources are there to maintain the satellite in the optimum orbit for mission accomplishment and 9 to ensure the vehicle and payload are performing as designed. The AFSCN accomplishes its 10 assigned mission by tracking data generation, telemetry monitoring, commanding, and testing. 11 This acquisition also includes support for the following systems at the locations noted: 13 Global Positioning System (GPS) was developed by the DoD to provide all-weather round-the-15 clock navigation capabilities for military ground, sea, and air forces. GPS is divided into three 16 segments: space, control and user. The space segment comprises the GPS satellite constellation. 17 The control segment is comprised of ground stations around the world that are responsible for 18 monitoring the flight paths of the GPS satellites, synchronizing the satellites' onboard atomic 19 clocks, and uploading data for transmission by the satellites. The user segment consists of GPS 20 receivers used for both military and civilian applications. For the purposes of this acquisition, 21 the GPS resources consist of: 22 o One GPS Monitor Station (MS) at the Hawaii Tracking Station (HTS) 24

Defense Satellite Communications System (DSCS) is used for high priority command and 26 control communication such as the exchange of wartime information between defense officials 27 and battlefield commanders. The military also uses DSCS to transmit space operations and early 28 warning data to various systems and users. 29 For the purposes of this acquisition, the DSCS resources consist of: 30 o One AN/FSC-78C terminal at New Boston Air Force Station (NBAFS) 32 o Dual AN/GSC-52 terminals at 21 SOPS, Ellison Onizuka Satellite Operations Facility 33

(EOSOF), VAFB 34

Standard Space Trainer (SST), 533rd Training Squadron (VAFB) – Air Education and 36 Training Center (AETC)) is an open-architecture Windows-based application, which uses a 37 COTS gaming engine for rendering 2D and 3D displays to replicate performance of space 38 operations systems in support of individual and crew operations training. SST models spacecraft 39 subsystem, orbits, ground antennas, and C2 systems, which can be employed in support of a 40 variety of training. For the purpose of this acquisition, the SST resources consist of: 41 o SST hardware and software supporting the 533d Training Squadron at Vandenberg 43

AFB 44

1.3 Scope 46

This PWS describes the supplies and services required to operate, maintain, sustain, and evolve 1 the AFSCN. Tasks described in this PWS apply only to the AFSCN unless specifically noted 2 otherwise (e.g. operations and organizational maintenance tasks also involving GPS or DSCS 3 programs). This effort supports classified and unclassified users. The intent of the CAMMO 4 contract is to ensure continued operations and performance requirements of the AFSCN 5 throughout the life of the contract. The contractor is encouraged to present recommendations on 6 strategies directed towards performance sustainment/enhancement, obsolescence concerns, and 7 threat mitigation (among others). 8 At the following sites, operations, maintenance, logistics support, training, facilities support and 10 security support are current requirements. The following site descriptions may not include all 11 equipment used at the sites. 12

SAFB 13

SAFB is home to the 50 SW and is the primary AFSCN OCN. 14

Ellison Onizuka Satellite Operations Facility (EOSOF), 21 SOPS, VAFB, CA 15 EOSOF currently supports the AFSCN as a second OCN, dual DSCS terminals, the UK 16 equipment, and various secure and non-secure communication equipment. 17

Vandenberg Tracking Station (VTS), “COOK”, 21 SOPS, VAFB, CA 18 VTS is a dual-sided station consisting of two telemetry, tracking, and commanding (TT&C) 19 antennas (46-foot, and 13-meter RBC) and associated automated tracking station equipment. 20 This equipment includes the High Power Amplifier (HPA) Uplink Enhancement, the Low Power 21 Uplink Enhancement (LPUE), Research Development Test & Evaluation (RDT&E), Payload 22 Test Facility Interface (PTFIF), VTS Interface Systems enhancements and one Source Asset 23 (SRC-V). The back-up AFSCN scheduling node, Back-up Satellite Operations Center - 24 Vandenberg (BSOC-V) and the GPS Alternate Master Control Station (AMCS) are also located 25 at VTS. 26

Back-up Satellite Operation Center (BSOC-V) 27 Located at VTS, the BSOC-V is required to support 3 SOPS and 4 SOPS. 28

AFSCN Back-up Network Operations Center (BNOC) Electronic Schedule Dissemination 29 (ESD) Node 30 The back-up AFSCN scheduling node is located at VTS. 31

Diego Garcia Tracking Station (DGS), “REEF”, Detachment 1, 21 SOPS, Diego Garcia, 32 British Indian Ocean Territory 33 DGS is currently a dual-sided station consisting of two TT&C antennas (10 meter and RBC 13 34 meter) and its associated automated tracking station equipment. Additionally, there is RDT&E 35 and Unified S-Band Enhancement (USBE) equipment. Also located at DGS is an AFSPC MUE 36 asset requiring COMSEC, Ops and Maintenance support. 37

Guam Tracking Station (GTS), “GUAM”, Detachment 2, 21 SOPS, Andersen AFB, Guam 38 GTS is a dual-sided station consisting of two TT&C antennas (60 foot and RBC) and their 39 associated automated tracking station equipment, which includes the HPA Uplink Enhancement 40 and RDT&E. Also, at GTS, support will be provided for Data Relay Mission Unique Equipment 41 (DRMUE) and one DRMUE-S antenna managed by the National Reconnaissance Office 42

Operations Squadron (NOPS), one Source Asset (SRC-G), and two AFSPC MUE assets 1 requiring Communications Security (COMSEC), Operations and Maintenance support. 2

Hawaii Tracking Station (HTS), “HULA”, Detachment 3, 21 SOPS, Kaena Point, Hawaii 3 HTS is a dual-sided station consisting of two TT&C antennas (46 foot and 60 foot) and 4 associated automated tracking station equipment. Included at HTS is RDT&E and the Defense 5 Meteorological Satellite Program Equipment (DMSPE) equipment that allows this station to 6 function as a Command Read-out Station (CRS) for the dedicated DMSP network. Support is 7 also provided to the GPS Monitoring Station (MS) and the Air Force Weather Agency (AFWA) 8 that is a tenant unit located at HTS. 9

New Boston Air Force Station (NBAFS), “BOSS”, 23 SOPS, New Boston Air Force 10 Station, New Boston, NH 11 NBAFS is a dual-sided station consisting of two TT&C antennas (13 meter A-side and 14 meter 12 B-side) and associated automated remote tracking station equipment including the HPA Uplink 13 Enhancement. Included at NBAFS are the High Power Uplink (13 meter only), RDT&E , 14 DMSPE and associated Domestic Satellite (DOMSAT) connectivity that allow this station to 15 function as a CRS for the DMSP dedicated network, a DSCS terminal and one Source Asset 16

(SRC-B). 17

Eastern Vehicle Checkout Facility (EVCF), “BEACH”, 23 SOPS/OL-B, Cape Canaveral 18 Air Station, FL 19 EVCF includes a single antenna (6 foot), one ARTS core, one RBC core and associated 20 equipment to support on-pad checkout and pre-launch/compatibility testing. 21

Thule Tracking Station (TTS), “POGO”, Detachment 1, 23 SOPS, Thule AB, Greenland 22 TTS is a dual-sided station consisting of two TT&C antennas (46 foot and 14 meter) and 23 associated automated tracking station equipment. Included at TTS is the RDT&E, DMSPE and 24 Defense Meteorological Satellite Program Interface (DMSPI) equipment that allows this station 25 to function as a CRS for the dedicated Defense Meteorological Satellite Program (DMSP) 26 network. 27

Telemetry and Commanding Station (TCS), “LION”, 23 SOPS/OL-A, Oakhanger, 28 Hampshire, United Kingdom (UK) 29 TCS is a triple-sided station consisting of three TT&C antennas (33 foot, 13 meter Antenna, and 30 RBC 13 meter), associated tracking station equipment, RDT&E and a SATCOM terminal 31 (AN/GSC-52). CAMMO will provide COMSEC, integration and supply and logistics support to 32 this site. A UK contractor provides daily operations and maintenance support. 33

AFSCN Test Bed 34 The overnment provided and owned AFSCN Test Beds (ATB) includes the ARTS Development 35 and Maintenance Test Bed (ADMTB), RBC Integration and Support Suite (RISS), Electronic 36 Schedule Dissemination Test Bed (ESDTB), OAS Test Bed (OASTB), RBC High Power 37 Amplifier test Bed (RHPATB) and the Communications Segment Sustainment Test Bed 38 (CSSTB). The ATB also includes floor space, power, RF cables and control cables for two RBC 39 Production areas used to build out the RBC core racks, integrate and test prior to shipping 40 equipment to site. The ATB’s infrastructure includes all the assets required to operate and 41 maintain the ATB, including the transportable infrastructure. 42

2 General Requirements 1 In rendering the foregoing services, outputs may take the form of assistance, administration, 2 management, execution, and/or operation of auxiliary functions which are required to support 3 the 50 NOG and SMC/RNL. All contractor personnel performing work under this contract shall 4 wear company identification badges to distinguish themselves from government employees. 5 These badges must be visible at all times when working with government personnel. When 6 conversing with government personnel during business meetings, over the telephone or via 7 electronic mail, support contractor personnel shall identify themselves as such to avoid situations 8 arising where sensitive topics might be better discussed solely between government employees. 9 Electronic mail signature blocks shall identify their company affiliation. Contractor personnel 10 occupying collocated space with their government program customer in a government facility 11 shall identify their workspace area with their name and company affiliation. 12

2.1 Non Personal Services 13

The government shall neither supervise contractor employees nor control the method by which 14 the contractor performs the required tasks. Under no circumstances shall the government assign 15 tasks to, or prepare work schedules for, individual contractor employees. It shall be the 16 responsibility of the contractor to manage its employees and to guard against any actions that are 17 of the nature of personal services, or give the perception of personal services. If the contractor 18 believes that any actions constitute, or are perceived to constitute personal services, it shall be 19 the contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately. 20

2.2 Business Relations 21

The contractor shall successfully integrate and coordinate all activity needed to execute the 22 requirement. The contractor shall manage the timeliness, completeness, and quality of problem 23 identification. The contractor shall provide corrective action plans, proposal submittals, timely 24 identification of issues, and effective management of subcontractors. The contractor shall seek 25 to ensure customer satisfaction and professional and ethical behavior of all contractor personnel. 26

2.3 Contract Administration and Management 27

2.3.1 Contract Management 28

The contractor shall provide a dedicated program manager in Colorado Springs, Colorado that 29 allows direct support of SMC, Air Force Space Command (AFSPC) and the 50th SW who shall 30 be the single point of contact to the government for all contract administration and performance 31 issues. The program manager shall have sufficient authority to direct the day-to-day activities of 32 the resources assigned to this project. 33

2.3.2 Contract Administration 34

The contractor shall provide a dedicated contract administrator. The contractor shall establish 35 processes and assign appropriate resources to effectively administer the contract. The contractor 36 shall respond to government requests for contractual actions in a timely fashion (within 10 duty 37 days) unless otherwise directed by the government. 38

2.3.3 Defense Contract Management Agency (DCMA) Support 39

Provide office space and facility infrastructure for four (4) dedicatedDCMA personnel within the 1 contractor’s facility. At least one dedicated space will be co-located with the primary hardware 2 repair team and one co-located with the software support team. 3

2.4 Contractor Personnel, Disciplines, and Specialties 4

The contractor shall provide the necessary resources and infrastructure to manage, perform, and 5 administer the contract. The contractor shall accomplish the assigned work by employing and 6 utilizing qualified personnel with appropriate combinations of education, training, and 7 experience. All contract employees who interface with the government, either electronically or 8 in person, shall be able to read, write, speak, and understand English. 9

2.5 Contractor Conduct 10

Contractor personnel shall be under the direction and control of the contractor Program Manager 11 (PM). They shall be subject to regulations and directives governing the activities of personnel on 12 government installations. The contractor shall not employ persons for work on this contract if 13 such employees are identified to the contractor by the PCO as potential threats to the health, 14 safety, security, general well being or operational mission of the installation and its population. 15 When a contractor employee endangers life, property, security, or where such an employee 16 violates reasonable and necessary base regulations; the site and/or installation commander may 17 direct removal any employee from the installation. The government reserves the right to require 18 immediate removal of the individual from the site/installation. In cases where the site 19 commander has directed removal, the PCO will follow up with written notification to the 20 contractor. 21

2.6 New Directive Publications 22

The contractor shall review new/updated publications (draft and final) to assess technical content 23 and impact to the contract. The contractor shall notify the COR within 30 calendar days of 24 receipt if there are associated costs or potential risk impacts to the contract. 25

2.7 Location and Hours of Work 26

For contractor information only, the primary location of the government program office is: 27

Centralized Integration Support Facility (CISF) 28 1050 E. Stewart Ave (Building 2025) 29 Peterson AFB CO 80914-2902 30

The 50 SW locations for performance of this contract are: 32 OCNs: 34

SAFB, CO 80912 35

Ellison Onizuka Satellite Operations Facility (EOSOF), VAFB, CA 93437 36

RTSs: 38

Diego Garcia Tracking Station (DGS), Diego Garcia, British Indian Ocean Territory 39

(BIOT) 40

Guam Tracking Station (GTS), US Territory of Guam 41 Hawaii Tracking Station (HTS), Ka’ena Point, HI 96792 42

New Hampshire Tracking Station (NHS), New Boston Air Force Station (AFS), NH 1 03070-5125 2

Thule Tracking Station (TTS), Thule AFB, Greenland 3 Vandenberg Tracking Station (VTS), VAFB, CA 93437-3118 4

Other locations: 6

TCS, Bordon, Hants, GU35 9JE, United Kingdom (UK) 7 EVCF, Cape Canaveral AFS (CCAFS), FL 32920 8 TRBC - Typical garrison location at SAFB 9 TSTR - Typical garrison location at SAFB 10 RSTR - Typical garrison location at SAFB 11 TVCF - Transportable Vehicle Checkout Facility - Typical garrison location at SAFB 12 AFSCN Back-up Network Operations Center (BNOC) ESD Scheduling Node (the back-up 13

AFSCN scheduling node relocates to VTS). 14 Back-up Satellite Operation Center (BSOC-V) Located at VTS, the BSOC-V supports 3 15

SOPS and 4 SOPS 16 GPS MS located at HTS 17

Other travel within the continental United States may also be required to support factory 19 compatibility testing as required. 20 For contractor tasks that are required during normal duty hours (0730-1630 [7:30 am to 4:30 pm] 22 Monday – Friday), the contractor shall adopt a work schedule that mirrors the government’s 23 federal work/holiday schedule. AFSCN operations are a 24/7/365 mission unless specifically 24 exempted at a specific site or during mission downtime. All hours identified in this PWS refer to 25 local time. Adjustments to these working hours may be required depending on local conditions 26 and mission requirements. 27

2.8 Processing, Handling and Storage of Classified Information and Equipment 28 Performance of the tasks in this PWS requires the contractor to process, handle and store 29 information and equipment classified up to Secret, and at certain locations specified in the PWS, 30 up to Top Secret Special Compartmented Information (TS/SCI). Contractor employees whose 31 duties require access to classified information shall possess a minimum of an interim Secret 32 security clearance unless otherwise noted in this PWS. The contractor must possess a facility 33 security clearance at the classification level of Secret, IAW DoD 5220.22-M, prior to contract 34 work. The contractor shall follow all applicable security guidance IAW the AFSCN Program 35 Protection Plan, AFSCN Security Classification Guide (SCG), DSCS III SCG, GPS SCG, 36 MILSTAR SCG and local Standard Operating Procedures. 37

2.9 Mission Equipment 38

Mission Equipment supported by this PWS is defined in Table 2-1. Note: While TCS is part of 39 the AFSCN baseline for all other purposes, Operations and Organizational Level maintenance 40 for TCS is not covered under this contract. 41

Table 2-1 Mission Systems 1

Site

D G S

G T S

H T S

T T S

V T S

E O S O F

A M C S

N B A F S

E V C F

S A F B

DSCS

AN/GSC-52A Medium SATCOM Earth Terminal B AN/FSC-78C Heavy SATCOM Earth Terminal B UK Mission Unique B AN/GSC-51 DSCS FDMA Control System B AN/MSC-66 Digital Communications Sat Subsystem B Crypto Equipment B B Interconnect Facility (ICF) Equipment B AFSCN (Reference the AFSCN Specification Tree) AN/FSQ-151 Automated Remote Tracking Station B B B B B B B 99-196432-03/99-196432-05 (60 Foot) B B A18956 (46 Foot) B B B B B A14181 (10 Meter) B

AN/FSQ-213(RBC) B B B B B B

AS/45521F (13 Meter) Antedo B AFC12DVS10 (6 Foot) EVCF B A20247-01 TVCF (Core) B A18818-01 (23 Foot ) TVCF Antenna B A20517-01 TSTR (Core) B A18818-02 (23 Foot ) TSTR Antenna B

AN/FSQ-213(V)2 (RBC) B

AN/FSQ-213(V) (TRBC) B

RSTR B

AN/FYQ-139 ESD B B B B B B B B B

AN/FYQ-139 ESD – BNOC/BSOC-V (at VTS) B AN/FYQ-139 ESD – Distributed Ops Area (Bldg 715) B AN/FSH-17 Archival Recorder System B B B B B B B B RTS On-line Activity Database System (ROADS) O O O O O O O O Crypto Equipment B B B B B B B Defense Information Systems Agency (DISA) Timing Equipment B B B B B B B B B

OAS M M

Unique Requirements Fiber Optic Support (Thule J-site) M Doppler Receiver Station M Ground Terminal (GT) Antenna M M

DRMUE-S M

DRMUE-X M

Source Antenna (SRC-X) M M M

AFSPC MUE M M M

AFSCN Link Protection System M M M M M M M

HAMR M

BNOC M

GPS

AN/FSN-5 (V) Monitor Station B AN/FYQ-139 ESD and DCC M M Distributed Communications Controller (DCC) M M Crypto B AFSCN Communications Segment Equipment AN/FSQ-186 Routing Sub-system B Distributed Communications Controller (DCC) B B B B B B B B B J-6548/G Operational Switch Replacement (OSR) B B B B B B B B B

Site

D G S

G T S

H T S

T T S

V T S

E O S O F

A M C S

N B A F S

E V C F

S A F B

(Comprised of WANIU, DCC, Switches and Routers) (Switches and Routers N/A at SAFB) Other Crypto Equipment # B B** Standard Space Trainer (SST) * M

* Located on VAFB at the 533rd Training Squadron M= Organizational Level Maintenance only 2 **All Crypto Equipment in Mod 4b M= Organizational and Depot Level Maintenance 3 # BSOC-V at VTS B= Operations and all Maintenance 4 O= Operations and Organizational Maintenance only 5

2.10 Task Interdependencies 7

The contractor shall adjust resource allocations for uninterrupted operations, maintenance and 8 sustainment performance due to variation in mission schedules, system baseline changes and 9 maintenance procedures that are impacted by associated activities within this performance work 10 statement. 11

2.11 Travel / Temporary Duty (TDY) 12

2.11.1 Contractor Travel 13

The contractor shall be responsible for the cost of travel required to perform the contract tasks 14 unless specifically identified as reimbursable travel by the government. Costs for travel shall be 15 in accordance with the regulatory implementation of Public Law 99-234 and Federal Acquisition 16 Regulation (FAR) 3.205-46 Travel Costs (subject to local policy & procedures). Travel shall be 17 in accordance with the Joint Travel Regulation (JTR). The contractor shall ensure that personnel 18 traveling overseas in support of the contract have appropriate passports and other travel 19 documents (e.g. travel visas) required for the destination country or countries. 20

2.11.2 Reimbursable Travel 21

All other travel will be directed by the government. The contractor shall be responsible for all 22 employee travel arrangements by commercial means. Contractor employee travel shall be IAW 23 current Joint Federal Travel Regulations. Transportation may be provided by the military 24 depending on access to bases and availability of commercial transportation. The contractor shall 25 obtain written concurrence from the PM, or the CO, for travel using CLINs 1501-2101. E-mail 26 is acceptable for written authorization when commercial travel is used. 27

2.11.3 Travel Arrangements 28

The contractor is responsible for arranging all travel required in connection with this PWS. 29 Letters of Identification (LOI) are required for Air Force Material Command (AFMC) flights 30 and/or shipment of household goods for DGS and TTS. The contractor shall receive a written 31 signature from the PCO on all LOIs. Country clearances should be processed at a minimum of 32 60 calendar days prior to arrival. For travel to TTS and DGS, the contractor shall make 33 arrangements for Air Mobility Command (AMC) travel through the supporting Traffic 34

Management Office (TMO) or through the AMC passenger reservation center (24 hour telephone 1 service at 1-800-851-3144). The contractor’s billing address and contract number shall be on 2 their LOI. The contractor shall arrange all unaccompanied baggage shipments to TTS and DGS, 3 with the nearest TMO. The government will pay for costs up to the allowable limits, IAW JTR, 4 any additional costs will be paid for by the contractor. 5

2.12 Purchase of Materials, Supplies and Equipment 6

2.12.1 Contractor Provided Materials, Supplies and Equipment 7

The contractor shall provide the materials, supplies and equipment required to perform the 8 contract tasks unless specifically identified as local purchase in this PWS. 9

2.12.2 Local Purchase 10

For those tasks where the contractor is authorized local purchase in this PWS the contractor may 11 purchase materials, supplies and equipment to include non-stock listed and Commercial Off The 12 Shelf (COTS) items on a reimbursable basis. 13 When approved by the designated Contracting Officer Representative (COR), directly acquire 15 applicable parts, materials, supplies or vendor services identified as local purchase in this PWS. 16 For purchase actions exceeding $3,000 approval must be obtained from the CO. Specific 17 exceptions to the $3,000 dollar limit may be requested by the contractor. Upon approval by the 18 CO, these exceptions will be added to a written list of items pre-approved for local purchase. 19 Assets normally supplied by SBSS/ES-S will be validated with the procedures in AFI 23-101. 20 Establish procedures to receive, store, and distribute all assets purchased. Submit local purchase 21 invoices within 30 calendar days of purchase. 22

2.13 Vehicles 23

Except at TTS, the contractor shall provide and maintain all vehicles necessary to perform the 24 requirements listed in this PWS. The government will facilitate shipping of vehicles to locations 25 where commercial shipment is unavailable. 26 When the need arises to utilize special purpose vehicles/equipment or one-time use vehicles, the 28 contractor shall notify the government IAW PWS paragraph 2.12. When directed by the 29 government, the contractor shall directly lease the required equipment or vehicles, subject to the 30 cost limitation directed by the government, with the cost of the lease allocable to the appropriate 31 fiscal year. 32

3 Performance Requirements 1

3.1 AFSCN Operational Performance Standards 2

The contractor shall execute the operations, maintenance and sustainment tasks to achieve the 3 AFSCN operational Performance Standards listed below. 4

3.1.1 Execute the operations, maintenance and sustainment tasks to achieve the AFSCN 5 operational Performance Standards listed below. 6

3.1.1.1 Perform the tasks outlined in this PWS to maintain, operate and sustain the AFSCN to 7 meet system requirements outlined in the AFSCN System Specification IAW Air Force Satellite 8 Control Network (AFSCN) Common User Element (CUE), Volume I, Revision 3, Definitions 9 and Metrics, and Volume II, Data Sources and Procedures (henceforth referred to within this 10 document as the “RMA Guidelines”) and 50 Space Wing Instruction (SWI) 10-220. 11

Performance Standard 12

STD (Performance Incentive Metric (PIM-1): A monthly operations performance score per 13 site of no lower than 0.998 IAW procedures defined in 50 SWI 10-220. 14

STD (PIM-2): Monthly Operational Availability (Ao) greater than or equal to 89% IAW 15 RMA Guidelines. 16

STD (PIM-3): Monthly Mean Time to Restore Mission Functionality less than or equal to 2 17 hrs IAW RMA Guidelines. 18

Deliverable 19

CDRL Performance Metrics 20

3.2 Operations 21

The contractor shall perform operations, operations support, and orbit operations support 22 activities IAW the PWS paragraphs below for all 50 Space Wing (SW) locations as identified in 23 the previous chapter IAW technical publications. Support rehearsals in the same manner as the 24 contractor supports actual operations, unless otherwise directed in the rehearsal plans. 25

3.2.1 AFSCN Operations 26

3.2.1.1 Plan, schedule, direct, organize, coordinate, and execute all actions necessary to conduct 27 24/7/365 operations and sustain the operability of all AFSCN, and Communications Segment 28 Equipment identified in Table 2-1. Plan, prepare, and support satellite operations IAW 29 documents listed in Section 4 of this PWS. These include 50SWI 10-217, Operations Change 30 Notifications, Operational Requirements Letter, Operations Directives, and related documents. 31

Provide operators certified by the contractor’s training program to support 24/7 operations. 32 Configure and operate all station equipment including the Telemetry, Tracking and Control 33

(TT&C) antennas, RBC antennas, RBC Core Equipment, ARTS equipment, and 34 communications equipment, to provide TT&C services to support the command and control 35 of all space vehicles. 36

Provide communications support to include the management and operations of the multi-1 circuit patch panels, voice and data telecommunications equipment. Operate the DCC/OSR. 2

Operate and provide configuration support for the RTS On-line Activity Database System 3 (ROADS) Microsoft Access database, North American Air Defense Element Data Set 4 (NEDS), ESD, and any additional baseline upgrades/enhancement equipment when and 5 where applicable. 6

Provide a centralized operations control function for the control, direction, and overall 7 coordination of station checkout, pre-launch, all station conference, launch, and orbital 8 support activities to include support for data flow tests, integration, compatibility tests, and 9 data transfers. 10

Support final checkout testing and the Independent Verification and Validation (IV&V) of 11 software releases and modifications. 12

Maintain all satellite ground system identification data and network configuration data 13 (Vehicle Folders) required for each AFSCN supported launch and maintain the data for the 14 entire life of the vehicle. 15

AFSCN operations are a 24/7/365 mission at all sites with the following exceptions: 17

At EVCF, configure and operate for a minimum of 8 hours per day, 40 hours a week, 18 Monday through Friday. 19

At 21 SOPS, EOSOF, VAFB, configure and operate only on day shift, Monday through 20 Friday, 0700-1600, excluding Federal holidays (with the exception of DSCS operations 21 which are 24/7). When directed by the government, modify work schedule to support 22 operations. 23

Performance Standard 25

STD: No more than 2 lost or failed contacts per month at any one AFSCN site caused by 26 contractor personnel error(s) as documented via the Incident Investigation Board process. 27

Deliverable 28

N/A 29

3.2.1.2 Identify, investigate, and analyze operational problems within the AFSCN. Notify the 30 network crew commander and site commander, and perform all necessary reporting of all 31 outages and circumstances surrounding anomalous mission supports IAW documents listed in 32 Section 4 of this PWS. Maintain daily operations logs using ROADS. The information will 33 include support problems, outages, and mission-impacting occurrences. Generate daily reports 34 and brief findings to appropriate personnel on normal duty days. 35

Performance Standard 36

STD: Entries accurately indicate time and duration of all outages and circumstances 37 surrounding anomalous mission supports. 38

Deliverable 39

N/A 40

3.2.1.3 Provide 24/7 mission operations AFSCN transportable asset(s) while relocated at AFSCN 1 locations. When relocated, the transportable assets will replace a side at a site and are considered 2 part of the site while performing mission operations. Provide personnel certified to set up and 3 operate the transportable assets. Support site surveys and site preparation for the transportable 4 asset. 5

Performance Standard 6

STD: N/A 7

Deliverable 8

N/A 9

3.2.1.4 When the AFSCN transportable assets are in garrison and not performing mission 10 operations, perform semiannual operational checks IAW technical orders. 11

Performance Standard 12

STD: N/A 13

Deliverable 14

N/A 15

3.2.1.5 Operate the Technical Control Facility (TCF) and associated equipment at 21 SOPS, 16 EOSOF, VAFB. Provide operations and management of all DISA, AFSPC, 50 SW, and external 17 user circuits supporting the AFSCN missions that traverse or terminate at 21 SOPS, EOSOF, 18 VAFB IAW DISA Circular 310-70-1. Support manual and electronic switching to ensure circuit 19 connectivity between the OCNs, SOCs, RTSs and outside users. Configure and operate the 20 multiplexing/de-multiplexing, signal conditioning, and communications systems. Conduct crypto 21 operations for mission communications circuits. Manage and perform computer and 22 configuration control functions to establish operational equipment strings and coordinate transfer 23 of their control IAW the Network Task Order. At EOSOF, provide 24 hour on-site support 24 during Launch and Early Orbit (LEO) and Critical Activities for up to 16 LEO and 14 critical 25 activities per year. 26

Performance Standard 27

STD: N/A 28

Deliverable 29

N/A 30

3.2.1.6 Provide technical supervision over assigned DISA trunks and circuits, IAW DISA 31 Circular 310-70-1, when designated as Communications Control Office (CCO) Node Site 32 Coordinator (NSC) (CCO/NSC) at 21 SOPS, EOSOF, VAFB. Test and monitor the trunk or 33 circuit, ascertain that the trunk or circuit meets specified technical parameters IAW the 34 applicable Telecommunications Service Order (TSO) and/or Request For Service (RFS) and 35 assess operational status. Initialize the trunk or circuit and submit appropriate completion reports 36 required by the TSO issuing authority. 37

Performance Standard 1

STD: Coordinate all real-time actions to maintain the end-to-end operational values stated in 2 the TSO. 3

Deliverable 4

N/A 5

3.2.1.7 Operate and provide operations support for the Communications Segment Equipment and 6 systems at 21 SOPS, VTS BNOC during relocations. 7

Performance Standard 8

STD: N/A 9

Deliverable 10

N/A 11

3.2.2 DSCS Operations 12

3.2.2.1 Operate the DSCS earth terminals and associated sub-systems and components (including 13 future upgrades) identified in Table 2-1, IAW Defense Information System Agency (DISA) 14 Circular 800-70-1, DISA (EUR & PAC) Defense Standard (DEFSTA) messages, DISA (EUR & 15 PAC) Satellite Station (SATSTA) Messages, DISA Provisioning Notices, DISA Provisioning 16 Publications and all Technical Publications. Comply with all instructions received from DISA, 17 Area Operating Centers or the DSCS Operations Centers (DSCSOC) and the local TCF. Comply 18 with all instructions received via the Global Terrestrial Critical Control Circuit (GT3C), and 19 providing all requisite reports and information requested. 20

Performance Standard 21

STD: Maintain DSCS threshold and performance objectives (99.95%) IAW DISA Circulars 22

Deliverable 23

N/A 24

3.3 Organizational Level Maintenance and Support 25

The contractor shall provide Organizational Level Maintenance and Support IAW the PWS 26 paragraphs below. 27

3.3.1 Communications and Mission Systems Maintenance 28

3.3.1.1 Identify, investigate, analyze and correct all equipment malfunctions or out of tolerance 29 conditions and perform corrective and preventive maintenance of all 50 SW communications, 30 mission and mission support equipment and systems identified in Table 2-1 IAW TO 00-25-195 31 and documents listed in Section 4 of this PWS. Provide maintainers qualified by the contractor’s 32 training program to support 365/24/7 maintenance. Submit requests for downtime to the 33 government in order to accomplish corrective and preventive maintenance. Identify and obtain 34 authorization from the 50 SW Chief of Maintenance (COM) for every system component or part 35 not currently assigned an Source, Maintenance, and Recoverability (SMR) code prior to repair. 36

Identify and obtain cannibalization authorization from the 50 SW COM. Provide organizational 1 level maintenance of the AFSCN, GPS (at HTS), Military SATCOM (MILSATCOM) at NBAFS 2 and EOSOF and the CM controlled/baselined equipment of radomes and base rings. Perform 3 Communications Security (COMSEC) maintenance IAW applicable Air Force COMSEC 4 General Publications (AFKAG) and COMSEC directives. For maintenance response 5 requirements during automated RBC operations, follow the guidance in the ‘Automated RBC 6 Operational Concept (AROC) for the AFSCN’ document. 7

Performance Standard 8

STD: Respond to equipment outages 24/7 within 5 minutes unless specified otherwise. 9

STD: Report any equipment or system outages to the Schriever Maintenance Operations 10 Center (MOC) within 15 minutes. 11

STD: Update the MOC every two hours during extended unscheduled outages, and notify the 12 MOC once the action is completed. 13

Deliverable 14

N/A 15

3.3.1.2 Perform organizational level corrosion control IAW Technical Order (TO) 1-1-689-1, TO 16 1-1-689-3, TO 31Z-10-37, TO 1-1-700 and Methods and Procedures Technical Order (MPTO) 17 00-33A-1001 (paragraph 6.2.3) on all 50 SW equipment to minimize the effects of corrosion. 18

Performance Standard 19

STD: N/A 20

Deliverable 21

N/A 22

3.3.1.3 Operate and establish controls to ensure all Test, Measurement and Diagnostic 23 Equipment (TMDE) is repaired, calibrated, and certified, transport TMDE between the work-24 center and the PMEL facility and perform organizational level maintenance on TMDE. Maintain 25 the Master Inventory Listing of owning activity TMDE provided by the supporting PMEL. 26 Notify the COR of any TMDE in PMEL over 30 calendar days. Comply with the Air Force 27 Metrology and Calibration Program IAW AFI 21-113, TO 00-20-2, TO 00-20-14, TO 33K-1-28 100-1, TO 33-1-27, host base PMEL directives. 29

Performance Standard 30

STD: N/A 31

Deliverable 32

N/A 33

3.3.1.4 Provide needed repair parts for PMEL IAW AFI 21-101 in order to satisfy mission 34 requirements using local purchase when the host PMEL is unable to provide needed repair parts. 35

Performance Standard 36

STD: N/A 1

Deliverable 2

N/A 3

3.3.1.5 Establish and maintain technical order accounts and technical publication sets as 4 required, for all assigned equipment IAW TO 00-5-1 Paragraph 4.7. Establish all sub-accounts 5 through the 50 SW Technical Order Distribution Office (TODO). The technical publication set 6 includes technical orders, commercial manuals, DISA circulars, and other DISA guidelines and 7 directives required for work center use. Ensure a current technical publication set is in each work 8 center. Provide documentation support services for the following types of material (but not 9 limited to): Drawings, Vendor submittals, Commercial manuals, Military and DoD standards 10 (limited collection). Initiate Air Force Technical Order (AFTO) Form 22 change requests when 11 documentation discrepancies are found IAW TO 00-5-1. 12

Performance Standard 13

STD: N/A 14

Deliverable 15

N/A 16

3.3.1.6 Enter all Organizational and Depot level maintenance actions (Job Data Documentation 17 (JDD)) into the Integrated Maintenance Data System (IMDS). The MOC will provide the work 18 centers with updated IMDS Equipment Inventory List (EIL) to the system or subsystem level. 19 Note: IMDS data is identified as Equipment Designator, Equipment ID, System Reference 20 Designator (SRD), and Work Unit Codes associated with the equipment. Accomplish historical 21 data documentation in IMDS IAW TO 00-33A-1001, paragraph 7.6. 22

Performance Standard 23

STD: Verify the EIL semi-annually to ensure that the IMDS data is consistent with physical 24 resources under the contractor’s control and notify the MOC of required updates. 25

Deliverable 26

N/A 27

3.3.1.7 At each 50 SW location as identified in this PWS, unless otherwise directed by host base 28 instructions, operate and provide organizational level maintenance (routine inspection, servicing, 29 minor repairs, and adjustments) of a) all non Real Property Inventory Equipment (non-RPIE) 30 generators and generator driven electrical systems and other associated equipment, and b) all 31 Uninterruptable Power Supply (UPS) equipment, module bypass control cabinets, and battery 32 systems (to include maintaining proper environmental controls and ensuring general UPS/battery 33 room housekeeping). Perform IAW AFI 32-1062, and applicable supplements, AFSPC 34 Memorandum for UPS Procurement and Maintenance (Headquarters (HQ) AFSPC/A7CO 35 Policy), AFI 32-1063, applicable supplements and appropriate manufacturer manuals to ensure 36 normal operations. 37

Performance Standard 38

STD: N/A 1

Deliverable 2

N/A 3

3.3.1.8 Eliminate Electromagnetic Interference (EMI) within contractor control. Remaining EMI 4 which impacts operations will be reviewed at technical interchange meeting and will be 5 evaluated in terms of mission risk. Assist in the investigation and isolation of EMI outside of 6 contractor control. Investigate, identify, and report all electromagnetic interference that impacts 7 mission supports IAW50 SWI 10-215 and AFI 10-707, AFSPC Supplement (AFSPCSUP) 1. 8

Performance Standard 9

STD: N/A 10

Deliverable 11

N/A 12

3.3.1.9 Use local purchase procedures for certification of government furnished special 13 equipment (e.g. cranes, lifts, climbing gear) IAW equipment specifications, Air Force 14 Occupational Safety and Health (AFOSH), Occupational Safety and Health Administration 15 (OSHA), International, Federal and/or State standards, whichever is most stringent. 16

Performance Standard 17

STD: N/A 18

Deliverable 19

N/A 20

3.3.2 Site Unique Requirements 21

Reduced Hours of Support: 22

3.3.2.1 At EVCF, provide on-site maintenance capability for a minimum of eight hours per day, 23 40 hours per week, Monday through Friday. When notified by the government, modify the work 24 schedule to support maintenance requirements. 25

Performance Standard 26

STD: N/A 27

Deliverable 28

N/A 29

3.3.2.2 At EOSOF, provide on-site maintenance capability 0700-1600, Monday through Friday, 30 excluding federal holidays (with the exception of DSCS maintenance which is 24/7). When 31 notified by the government, modify the work schedule to support maintenance requirements. 32

Performance Standard 33

STD: Provide on-call service for patch & test, and crypto operations and maintenance, with a 1 one-hour response time, for up to three call-backs per month, for non-duty hours. 2

Deliverable 3

N/A 4

Special Equipment Support: 5

3.3.2.3 At each site where a modification or developmental program is being implemented on 6 equipment identified in Table 2-1, provide emergency notification to the modification or 7 developmental contractor, or to another party designated by the PM, from the period beginning 8 with installation and ending with Operational and Maintenance Responsibility Transfer (OMRT) 9 to 50 SW, when an alarm or unexpected condition indicates a response is required. 10

Performance Standard 11

STD: N/A 12

Deliverable 13

N/A 14

3.3.2.4 At TTS, maintain site-related communications and Fiber Optic (FO) equipment located at 15 the Thule Air Base (AB) Base Communications Center, and the site-related FO equipment at the 16 Thule J-site, to include the repair of FO connectors and FO cables. 17

Performance Standard 18

STD: N/A 19

Deliverable 20

N/A 21

3.3.2.5 At TTS, maintain and logistically support the Doppler Receiver Station, Bldg. 287. 22 Perform system initializations, replace defective components and modules and pack and ship 23…