02_01_VNC_Applicable_to_All_Services_Description_of_Services_amendment_0003-V2.pdf

FA3002-13-R-0011

Amendment 0003

SECTION 2-1

2.1. ALL SERVICES

2.1.1. Description of Services. The Service Provider (SP) shall provide non-personal recurring services and shall meet all requirements and responsibilities in support of the service areas identified in this Performance Work Statement (PWS). The SP’s personnel shall be fully trained, qualified, certified, and licensed, to meet local, state, Air Force (AF), Department of Defense (DoD), and Federal requirements and be knowledgeable professionals who are customer service oriented. The SP shall ensure quality work performance in accordance with applicable performance thresholds. The SP shall partner with the base/installation community to continuously improve the quality of all programs and services offered in support of the wing/base mission.

2.1.1.1. SP Furnished Services, Equipment, Property, and Supplies. Unless expressly stated elsewhere as Government Furnished, the SP shall provide all vehicles, administrative supplies, office equipment (to include copiers, facsimile machines, shredders), personnel protection equipment, tools, materials (for example; industrial rags), equipment, medical physicals and testing, personal communication media, and employee personal exposure monitoring. See paragraph 2.1.27 for additional information.

2.1.1.2. The SP shall support and participate in AF Smart Operations (AFSO) 21 and Air Force Lean initiatives.

Note: AF Policy Directives (AFPDs), AF Instructions (AFIs), AF Manuals (AFMs), AF Pamphlets (AFPAMs), DoD publications, Air Education and Training Command Instructions (AETCIs), Executive Orders (EO), Public Law (PL), Code of Federal Regulations (CFRs), and Vance AFB Instructions and Supplements are identified in each Section of this PWS.

THE SP SHALL:

2.1.2. Hours of Operation. Unless expressly stated elsewhere, operating hours established by the SP shall be consistent with meeting the contract performance requirements or as directed by the Contracting Officer (CO). Normal duty hours for the Staff offices will be 0730-1630 hours Monday through Friday. The Federal legal holidays below are normally observed.

Occasionally, Federal holidays will be declared normal training days and full Service Provider (SP) support will be required. Notice of this requirement will be given to the SP at least 7 days in advance.

New Year’s Day Martin Luther King’s Birthday Presidents Day Memorial Day Independence Day Labor Day

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Columbus Day Veterans Day Thanksgiving Day Christmas Day

2.1.2.1. Reimbursable Cost.

2.1.2.1.1. Notwithstanding any other provisions of the contract, the service provider shall be reimbursed for actual cost incurred:

2.1.2.1.2.1. Whenever a modification is issued by the Contracting Officer (CO) for such cost resulting from any action described in this PWS to include all Sections, Section B, or as described in this section.

2.1.2.1.2.2. For furnishing directed acquisitions including Facility Projects.

2.1.2.1.2.3. For weekend flying in accordance with Section B, CLIN XX56. The service provider shall furnish all necessary base airfield support needed for unfunded weekend/holiday flying requirements to include Kegelman and Woodring airfields.

2.1.2.1.2.4. For furnishing costs for travel, per diem and fees for conferences, seminars, classes, etc. as approved by the CO and listed in Appendix FG of each Section in this contract. For service providers to be reimbursed for cost for travel, per diem and fees for conferences, seminars, classes, etc. that are not listed in Appendix F of the respective Sections in this contract, these cost may be covered with proper coordination through the respective functional areas and CO's approval. Also included are travel and per diem costs associated with aircraft maintenance off-station support. Excluded from reimbursement is internal employee initial, certification, and qualification training (these cost shall be included in the Firm Fixed Price).

2.1.2.1.2.4.1. Service provider shall submit cost comparison for rental cars to the CO for approval prior to travel (TDY). Cost for rental cars shall not be reimbursed if prior approval is not obtained.

2.1.2.1.2.5. For repair of damaged Government property caused by perils such as fire, lightning, windstorm, tornado, cyclone, hail, explosion, civil and military action, aircraft or falling objects, whenever repair of such damage is beyond the normal capabilities of the service provider, as determined by the CO.

2.1.2.2. No General and administrative (G&A) or profit will be paid on costs reimbursable

CLINS.

2.1.3. Personnel. Provide fully trained, qualified, and knowledgeable employees who are customer service oriented.

2.1.3.1. Exercise management and operational control over, and retain full responsibility for, performance requirement set forth in this PWS to include all Sections. The Government will

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2-1-2 not exercise any direct supervision over the SP’s employee performance under this contract.

Government observations will be conducted as indicated in paragraph 2.1.21 of this PWS and the Quality Assurance Surveillance Plan (QASP) in accordance with (IAW) Mandatory Procedure (MP) 5301.602-2d.

2.1.3.1.1. Qualification of Personnel: Provide properly trained, qualified, and/or certified technicians to meet mission requirements. The SP’s personnel shall be able to read, write, speak and understand English.

2.1.3.1.2. The SP shall submit the names of its company officers, parent companies, and parent company officers to the CO and Headquarters (HQ) HQ AETC/A4PM (program manager) at the Pre-performance Conference. Changes to the list shall be submitted to the CO within thirty (30) days after the change. This information may be provided to other Government agencies or activities for official use only.

2.1.3.1.3. Personnel designated as employees in the PWS pertaining to non-appropriated funds (NAF) shall be employees of the service provider. They shall be hired, supervised, and paid by the service provider but will not be part of the Firm Fixed Price cost of the contract.

Expenses incurred for these employees will be part of the NAF budgets and will be used in determining the profitability of the specific NAF activity. The service provider will be reimbursed by non-appropriated funds for these personnel expenses. Note: No fee and G&A will be applied to NAF employees, supplies and equipment expenses.

2.1.3.2. Provide an on-site manager and alternate(s). At least one shall be physically present during normal duty hours. This individual shall be responsible for the overall management and coordination of this contract and shall act as the central point of contact with the Government. The on-site manager shall have full authority to act for the SP on all contract matters relating to daily operation of this contract. The contract manager or alternate shall have full authority to submit cost proposals, negotiate changes, and sign modifications up to $500,000. SP shall sign and return modification(s) to the CO within three (3) duty days. The manager or designated alternate(s) shall be available on-site within one (1) hour of notification when contract performance occurs outside normal working hours.

2.1.3.2.1. Furnish, in writing, to the CO and the 71 FTW Information Protection office (71 SFS/S51) the names and phone numbers of the contract manager and all SP management and supervisory personnel not later than the contract pre-performance conference. The CO will be notified immediately of any proposed changes to the SP's key personnel. A revised listing will be provided to the CO and 71 SFS/S51 offices within five (5) workdays after changes occur.

The SP shall provide the CO a résumé for the on-site manager and alternate(s) if they are replaced.

2.1.3.2.2. Reserved.

2.1.3.2.3. Current listing of employees. Submit to the CO within fifteen (15) calendar days after contract start date, a list of employees by names, addresses, social security numbers, and level of security clearance to include subcontractor(s). Provide updates as they occur. This

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2-1-3 information may be provided to Government agencies or activities for official use only. The list shall be validated and signed by the SP’s Security Representative and provided to the Administrative Contracting Officer and Security Forces Operations (SFO). Updated listings shall be provided to the ACO, Unit Security Manager, and Information Security Program Manager (ISPM) when an employee's status or information changes, within five (5) workdays after changes occur. Ensure Privacy Act information is properly marked and protected from unauthorized access, disclosure, or manipulation.

2.1.3.3. Reserved.

2.1.3.4. Assign personnel to perform collateral duties identified in of each service area section as required.

2.1.3.5. Provide to the Functional Commander (FC), Chief Contracting Officer Representative (COR), and CO, within five (5) workdays after hiring has occurred , a listing of the names of newly hired employees and the position assigned and names of those personnel transferred to other positions reflecting the position vacated and new position assigned.

2.1.3.6. Conduct random drug tests on all SP employees who are employed under this contract IAW the terms of DFARS 252.223-7004, Drug-Free Work Force. SP personnel who are involved with illegal drugs, other controlled substances or who abuse alcohol pose unacceptable risks to safe and efficient operations. The SP shall have a program to prohibit employees from using, possessing, being under the influence, or otherwise being involved with illegal drugs and from abusive use of controlled substances.

2.1.3.6.1. Employees shall be subject to substance abuse testing IAW AFI 91-204, Safety Investigations and Reports, paragraphs 1.1 and 1.3 investigation when an individual’s actions or inactions are suspected as factors in a mishap sequence and AFI 91-204 AETCSUP 1, Safety Investigation and Reports, paragraph 1.3.3. The CO may identify the employees to be tested and the drugs for which those employees must be tested. The SP shall accomplish the specified testing using a certified medical substance abuse testing facility (i.e., a certified lab that meets Department of Health and Human Services (DHHS)/ Substance Abuse and Mental Health Services Administration (SAMHSA) certification). Results of the test(s) shall be provided to the CO and sent to the Government agency requesting the testing solely for the purpose of completing an investigation.

2.1.3.7. Not use the services of any person in the performance of this contract whose presence or action(s) endangers the health, life, safety, security, general well-being or operational mission of the installation to include its population, equipment, and facilities.

2.1.3.7.1. Not employ any person who is an employee of the Department of the Air Force (either military or civilian) if such employment would be contrary to the Government’s policies including AFI 64-106, Air Force Industrial Labor Relations Activities, paragraph 3, and Department of Defense Directive (DODD) 5500.7-R, Joint Ethics Regulation (JER) paragraph 2, unless such person has received written waivers of any installation policies restricting employment and/or written approval of off-duty employment.

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2.1.3.7.2. Not employ any person who is a spouse or dependent of a DoD employee (military or civilian) when such employment would create an actual or perceived conflict of interest.

2.1.3.8. Develop a Training Plan containing written procedures to ensure employees are fully trained, task proficient, and task certified prior to being declared position qualified. Two (2) copies of the SP’s complete Training Plan shall be provided to the CO not later than the pre-performance conference for review and acceptance by the Government. When changes are made to this training plan during the life of the contract, the proposed changes shall be reviewed by the COR office prior to submittal to the CO for acceptance prior to implementation. Additional training requirements may be stated in the service area section of this PWS.

2.1.3.9. Personal Appearance: SP personnel shall present a clean, neat appearance and be easily recognized as SP personnel. Recognition will be accomplished by distinctive clothing (uniforms, ball caps, and identification badges bearing the company name and/or logo). If caps are worn on the flightline they must adhere to AF, AETC, and OSHA, Foreign Object Damage (FOD) prevention directives. Specific uniform types may be required as identified by service areas. In addition, the SP shall ensure clothing worn by contract personnel with access to engine operating areas do not present a potential FOD hazard. SP personnel below branch level shall wear distinctive clothing, including seasonal apparel. SP clothing and hats for personnel below the branch level shall clearly depict the company name. The employee’s last name shall be on the uniform shirts and jackets/coats (the union position may be included).

2.1.3.9.1. Company name/logo or insignia and/or company position title, will be attached to uniform shirt, and jacket/coat at no cost to the Government. Union logo/insignia and/or union position title may also be attached. Logo insignia must not exceed thirteen (13) square inches in size. Letters and/or numbering shall not exceed two (2) inches in height. If incorporated, presentation, (e.g. logo, lettering, etc.) must maintain a professional image and must be permanently attached.

2.1.3.9.2. During periods of warm weather, conservative shorts may be worn. If worn, shorts shall be of the same material and color as the long pants, shall be hemmed, and not shorter than four inches above the knee. Visible socks must be conservative (with no distinguishing marks or emblems) and must be white, gray, black, or navy blue to correspond with uniform color. During periods of cold weather, employees on the flight line are authorized to wear plain (no patches) black or dark blue ski caps. If a cap is worn (optional), it shall have the company logo on the front. The Air Force retains the approval authority over the color of the caps.

2.1.3.9.3. Other SP personnel (i.e. management branch level and above and office employees) are not required to wear distinctive clothing, but shall present a conservative business appearance at all times. These personnel shall wear SP-provided name tags or photo ID badges depicting company name, employee's name, and employee's title.

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2.1.3.9.3.1. The following apparel SHALL NOT BE WORN: apparel in a ragged and frayed condition, caps/hats (other than issued clothing) on the flight line, tank tops, halter tops, crop tops, sleeveless shirts, mesh and see through garments, exposed clothing with obscene language or logos, gym or sweat suit apparel, or any clothing could present an unfavorable image or cast discredit upon the installation, its personnel, or the United States Air Force.

2.1.3.10. Tobacco Policy: SPs are advised that the Commander has placed restrictions on the use of tobacco products in AETC facilities. SP employees and visitors are subject to the same restrictions as are Government personnel. Smoking and use of chewing tobacco is permitted only in designated tobacco use areas. The SP and its employees shall comply with the AF and base/installation facilities smoking policy as described in AFI 40-102, Tobacco Use in the Air Force, paragraphs 1.2.1, 2, and 4, AETC Sup and local policies.

2.1.3.11. Enterprise-wide Contractor Manpower Reporting Application (IAW Office of the Secretary of Defense, Memorandum, 28 Nov 12).

2.1.3.11.1. Service Provider Manpower Reporting. The SP shall report all unloaded direct labor hours and unburdened direct labor dollars required for performance of services provided under this contract. After the SP has reported its data, subcontractors are required to report their information. The SP has overall responsibility for ensuring subcontractors enter their respective data. The SP must completely fill in all required data fields.

2.1.3.11.2. Website. The Contractor Manpower Reporting Application (CMRA) secure data website (http://www.ecmra.mil) is the collection point for this information. Data for Air Force service requirements must be input at the Air Force CMRA link at http://www.ecmra.mil .

User manuals are available at the Army CMRA link on the website. SP may direct questions to the CMRA help desk.

2.1.3.11.3. Reporting. Reporting inputs will be for the direct labor executed during each Government fiscal year (FY), which runs 1 October through 30 September.

2.1.3.11.3.1. While inputs may be reported any time during the FY, all data for the FY shall be reported no later than 31 October of each calendar year.

2.1.3.11.3.2. Notify the CO via e-mail when SP and subcontractor inputs are complete.

2.1.3.11.4. Safeguarding of Information. Information from the secure web site is considered to be proprietary in nature when the contract number and SP’s identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the SP’s name and contract number associated with the data.

2.1.4. Quality Control System: Establish, execute, and maintain a complete Quality Control System to include a Quality Control Plan (QCP) that continuously ensures the requirements of this contract are provided as specified. The QCP shall be developed, implemented and maintained by functional area. The QCP shall describe the SP’s approach and policies

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2-1-6 http://www.ecmra.mil/ http://www.ecmra.mil/ pertaining to quality control, applicable procedures, QC organization, method for determining and reporting root cause, method for accomplishing corrective actions, including follow-on actions if required. The QCP shall be designed to promptly detect errors and omissions in day-to-day performance and to identify and correct conditions adversely affecting the quality of products and services provided to the Government. Additionally, the QCP shall identify the entity responsible for Continuous Process Improvement (CPI) and the method of executing CPI throughout the life of the contract. The QC system shall be robust enough and resourced adequately to execute these capabilities across the entire scope of SP responsibility.

It shall have provisions for:

a. Identifying the extent and cause of nonconformance

b. Defining standard methodology for root cause determination and reporting

c. Analyzing adverse trends including root cause analysis

d. Implementing methods for improvements and corrections

e. Determining adequacies of corrections and the effectiveness of procedures through continued monitoring

f. Establishing effective procedures for key and lock combination control

g. Detecting potential deficiencies through an active self-inspection program

h. Prevention of FOD

2.1.4.1. The SP’s complete QCP shall be provided to the Chief COR and CO not later than the pre-performance conference for review and acceptance by the Government. An updated copy shall be provided through the Chief COR to the CO on contract start date and as changes occur for acceptance prior to implementation. The QCP is subject to CO acceptance or rejection. In the event that sections of the QCP are rejected by the CO, the SP shall make necessary changes within ten (10) working days of the notification of non-acceptance. The Quality Control System and written QCPs shall include complete outlines on how quality will be controlled in all areas. Changes to the QCP during contract performance shall be submitted to the CO for acceptance not later than ten (10) calendar days prior to any changes being effected by the SP.

2.1.4.2. The SP shall conduct AF Self-Assessment Program checklists IAW AFI 90-201 Vance Sup.

2.1.5. Occupational Safety and Health.

2.1.5.1. Comply with the OSHA Public Law 91-596, Occupational Safety and Health Act of 1970 and the resulting standards, OSHA Standard 29 CFR 1910, Occupational Safety and Health Standards, National Electrical Code, National Fire Codes, DoDD 4751.1E, Environment, Safety, and Occupational Health (ESOH), and the protection of their employees and AFPD 90-8, Environment, Safety, and Occupational Health Management and Risk Management and AFI 91-203, Air Force Consolidated Occupational Safety Instruction. It is the SP responsibility to make certain that all safety requirements, equipment, and training are met and provided to their employees. Additionally, the SP is responsible to ensure compliance with safety and health standards by all sub-SP employees. AF Safety, Fire Protection, and Bioenvironmental Engineering officials may periodically enter a SP’s

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2-1-7 workplace to verify working conditions of personnel or to make inspections for protection of Government facilities, personnel and equipment. If an improper procedure or unsafe condition exists, the SP shall immediately correct the unsafe condition, and notify the applicable Wing representative/CO. Department of Labor OSHA inspectors are authorized right of entry to inspect any place of employment operated by an AF SP. They are, for the most part, “NO NOTICE” inspections. Notify the COR if an OSHA inspector visits the site unescorted by an AF Safety Technician.

Note. All references to the AF Bioenvironmental Engineering (SGPB) office or the AF Public Health (SGPM) office in Air Force documents for contract personnel should be interpreted to mean a reference to the SP provided industrial hygiene services for the SP’s personnel. Likewise, any such reference about worker hazards and recommendations to get bioenvironmental engineering determinations or support in the TOs means that SP personnel must obtain such support from the SP’s industrial hygiene function.

2.1.5.2. Government Owned Contractor Operated (GOCO) facilities shall be maintained and operated IAW OSHA, DoD, and AF health and safety standards.

2.1.5.3. SP is responsible for performing required personnel exposure assessments and medical surveillance.

2.1.5.4. The SP shall assist the Wing/base/installation Safety Office in the investigation and reporting of mishaps. Mishap investigation and reporting of accidents involving only SP personnel shall be the responsibility of the SP. The SP shall immediately notify Chief COR/Superintendent, the appropriate Wing/base/installation Safety Office, Wing/Unit Command Post, and CO of any serious injury or an on-the-job death of SP personnel.

2.1.5.5. Appoint an Occupational Safety and Health Monitor for safety and health related issues.

2.1.5.6. Report to the CO any malfunctioning or newly procured Government Furnished Equipment (GFE) requiring evaluation.

2.1.5.7. Identify and Report Safety Hazards and Mishaps IAW AFI 91-204, Safety Investigations and Reports, all chapters and AFI 91-204_AETCSUP_1, Safety Investigation and Reports. The SP shall implement a system that will immediately identify and report safety hazards, mishaps, and reportable incidents involving AF facilities, aircraft, or equipment IAW applicable directives to the COR, CO and Wing/base/installation Safety Office staff.

2.1.5.8. The SP shall take immediate steps to correct non-compliance with occupational health or safety directives that could cause injury to AF or other personnel, or damage to AF or other property or equipment.

2.1.5.9. SP shall notify the CORs within five (5) workdays when hazards or Risk Assessment Codes (RACs) are discovered.

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2.1.6. Security Requirements.

2.1.6.1. SP shall appoint a security representative for the on-base long-term visitor group.

The security representative may be a full-time position or an additional duty position. The security representative, working in concert with the Security Manager of the requesting activity shall provide employees with training required by DoDM 5200.01-V1, paragraph 9.f., and AFI 31-401, Chapter 1, Information Security Program Management, and AFI 31-601, Chapter 1, Industrial Security Program Management.

2.1.6.2. Visitor Group Security Agreement (VGSA). The SP shall enter into a long-term visitor group security agreement if service performance is on base. This agreement shall outline how the SP integrates security requirements for service operations with the Air Force to ensure effective and economical operation on the installation.

2.1.6.2.1. The Government will provide the SP with security support to include storage containers for classified information/material classified reproduction facilities, use of base classified mail services, security badges, base visitor control, investigation of security incidents, and the use of security forms and conducting inspections required by DoD 5220.22- R, Industrial Security Regulation, Air Force Instruction 31-401, Information Security program Management, and Air Force Instruction 31-601, Industrial Security Program Management.

2.1.6.2.2. Security support requiring joint Government and SP coordination includes packaging classified information, mailing and receiving classified materials, implementing emergency procedures for protection of classified information, security checks and internal security controls for protection of classified material.

2.1.6.2.3. Vance AFB long-term visitor group security agreement may take the place of a Standard Practice Procedure (SPP).

2.1.6.2.4. Clearance Requirements: The SP must possess or obtain a SECRET Facility Security Clearance (FCL) from the Defense Security Service prior to performing work on a classified Government contract. If the SP does not possess a facility clearance, a procuring activity of the Government, or cleared contractor in the case of subcontracting, will request the clearance when a definite, classified procurement need has been established. Requests for obtaining an FCL are submitted by the requestor to the Defense Security Service (DSS).

2.1.6.3. The SP shall maintain a current listing of all employees on a Visitor Access List (VAL). The VAL shall include employee's name, social security number, and current level of security clearance. The VAL shall be validated and signed by the company's Facility Security Officer (FSO) and provided to the 71 FTW Information Protection Office as soon as possible prior to the contract start date. This document must be updated quarterly. The SP shall ensure sensitive information (i.e., Privacy Act information) is properly marked and protected from unauthorized access, disclosure, or manipulation. The VAL shall include:

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a. Name, address, and telephone number of company representatives.

b. The contract number and contracting agency, if applicable.

c. The highest level of classified information that the SP's employees require access to.

d. The location(s) of service performance and future performance, if known.

e. The date service performance begins and the times the representatives will be working on the base on a daily basis.

f. Any change to information previously provided under this paragraph.

2.1.6.4. Clearances. Individual Security clearances are accomplished by the Facility Security Officer (FSO) through the Defense Security Service (DSS). These security clearances will be submitted and maintained by the SP at no cost to the AF. Security clearances are to be requested within 14 workdays after receiving a facility clearance or, if the facility is already cleared, the personnel must be cleared before the first day of contract performance. The SP is responsible for all cost associated with obtaining personnel security clearances.

2.1.6.5. Personnel Security Clearance Requirements by function:

Maintenance Specialty

Reason Investigation Required

Management Personnel

Personnel requiring access to classified plans or members of the Crisis Action Team (CAT) or access to priority aircraft/equipment

SECRET

IT/Communications Personnel requiring access to the SIPRNET SECRET CE-Operations & Maintenance

Personnel requiring access to the vulnerability assessment

SECRET

CE-Installation Engineering

Personnel requiring access to the vulnerability assessment

CE-Fire Department

Fire Chief and Assistant Chiefs requiring access to classified publications for incoming aircraft

Supply-Freight and Receiving

Personnel requiring access to incoming classified shipments/materials

2.1.6.6. Background Investigations. All SP employees must have a minimum of Advance Fingerprints and a National Agency Check with Inquiries (NACI) completed. Personnel with National Agency Check with Law and Credit (NACLC) clearances accomplished as listed in item 2.1.6.5 meet this requirement. (Higher level investigations such as the NACLC for Secret Access shall be submitted by the SP through DSS at the company's expense.) For all other SP personnel, the NACI investigation shall be submitted by the Government at no additional cost to the SP. (NOTE: If employee has previously had at least a favorable adjudicated security clearance with less than a 24 month break in service, they have met the above mentioned

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2-1-10 requirements and items 2.1.6.6.1 and 2.1.6.6.2 below do not apply). This information will be verified through the local Security Manager of the requesting activity during in-processing.

Final determination on the validity and acceptance of prior clearances will be at the discretion of the 71 SFS/S5I office.

2.1.6.6.1. Advanced fingerprint biometric data is conducted at the 71 SFS Information Protection Office when an employee is hired into a position and their AF IMT 2583 has been initiated through their Security Manager of the requesting activity. Once completed the member’s Security Manager of the requesting activity will notify the 71 SFS/IP who will then initiate the employees EQIP.

2.1.6.6.2. NACI background investigations are initiated in the Electronic Questionnaires for Investigations Processing (e-QIP) by the 71 SFS/S51. SP employees must initiate the questionnaire within their first two days of employment. SP employees have no later than 5 days from e-QIP initiation to complete the questionnaire and submit it back to the 71 SFS/S51. This questionnaire may be accomplished from any computer with internet access.

The 71 SFS/S51 will review the employee’s questionnaire. The local Security Manager of the requesting activity along with the employee will upload all required documents, review the questionnaire for accuracy and then release to the IP office for submittal.

2.1.6.6.3. In accordance with AFI 31-501, Personnel Security Management, CAC card issuance and access to Automated Information Systems (AIS) will be prohibited until either:

a) A previous clearance/investigation has been verified or b) A new investigation has been transmitted to the Office of Personnel Management and fingerprints have been accomplished by the 71 SFS/S5I office . Contractor Verification System, Trusted Agents will verify this information through the Information Protection office before authorizing CAC issuance and Government computer access.

2.1.6.7. Pass and Identification Requirements.

2.1.6.7.1. All SP/sub SP personnel seeking to enter Vance AFB (VAFB) for employment must submit to a criminal history background check conducted by the 71st Security Forces Squadron (71 SFS/S5). Cooperation with the investigation is mandatory for entry to VAFB.

SP personnel convicted of certain crimes will not be allowed unescorted access to VAFB.

Such crimes include, but are not limited to the following: espionage, sabotage, treason or terrorism; felony convictions; violent crimes against persons; sex crimes; drug crimes related to distribution or intent to distribute firearms/explosives violations. Other grounds for exclusion from working on VAFB include, but are not limited to: inability to provide proof of U.S. citizenship or legal U.S. residency, outstanding warrants, individuals identified on Federal terrorist watch lists, and incarceration for twelve (12) months or longer within the past three (3) years. Deviations from this guideline are permitted on a case by case basis as determined by the 71 FTW/CC.

2.1.6.7.1.1. The SP shall ensure the following pass and identification items required for contract performance is obtained for employees and non-Government owned vehicles:

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2.1.6.7.1.1.1. DD Form 1172-2, Application for Uniformed Services Identification Card, (AFI 36-3026, Identification Cards For Members of The Uniformed Services, Their Family Members, and Other Eligible Personnel, and AETC Instruction 36-3001, Issue and Control of AETC Civilian Identification (ID) Cards);

2.1.6.7.1.1.2. Common Access Card (AFI 36-3026), AETC Form 58, Civilian Identification Card (AETCI 36-3001)

2.1.6.7.1.1.3. Reserved.

2.1.6.7.1.1.4. An AF Form 75, Visitor Pass OR a Defense Biometric Identification System (DBIDS) card is required for employees of contracts over six months in length.

2.1.6.7.1.1.4.1. A Visitor Pass renewed in 30 day increments. To receive a visitor pass, the employee must provide an unexpired, valid picture identification card or other credential IAW AFI 31-113 to the Visitor Control Center along with a sponsoring member.

2.1.6.7.1.1.4.2. To receive a DBIDS card, the employee must provide an unexpired, valid picture identification card or other credential IAW AFI 31-113, and accomplish an Installation Access Application with favorable results on the Criminal History Check. Additionally, the SP must receive a DBI request form memo from their Air Force sponsoring activity and present this memo to the Pass and ID office.

2.1.6.7.2. All employees that drive onto the installation must have a valid driver’s license, current vehicle registration and current proof of insurance. Employees must obey current base traffic laws and regulations IAW AFI 31-218(I) and/or AFMAN 31-116 and Vance Supplement to AFI 31-218(I) and any updates to base traffic regulations. All SP personnel riding motorcycles, scooters, or otherwise motored 2-3 wheeled vehicles on-base must possess a valid driver’s license endorsement (if applicable) and a Motorcycle Safety Foundation safety class completion card indicating class attendance.

2.1.6.8. Physical Security Requirements.

2.1.6.8.1. SP shall ensure areas controlled by SP personnel comply with the base Integrated Defense Plan for Force Protection Condition (FPCON) procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements. The SP shall be responsible for the above FPCON requirements in all assigned facilities and aircraft parking ramp. The SP shall safeguard all Government property, including controlled forms, provided for their use. At the close of each work period, Government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be secured.

2.1.6.8.1.1. Operating Instructions. SP shall develop an Operating Instruction (OI) for internal circulation control, protection of resources, and to regulate entry into Air Force controlled areas during normal, simulated and actual emergency operations. The OI shall be written IAW AFI 31-101, Integrated Defense, the local Integrated Defense Plan and AFI 10-

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245, Antiterrorism (AT), and coordinated through the local Security Forces Squadron, the Wing Anti-Terrorism Office (ATO) and the Information Security Program Manager (ISPM).

2.1.6.8.2. Unescorted Entry to Controlled Areas. Unescorted Entry to Restricted Areas. SP employees who do not require access to classified information but require unescorted entry to restricted areas, must have a favorable National Agency Credit Check with Inquiry (NACI), or higher investigation. NACIs for SP employees will be submitted by the AF at no cost to the

SP.

2.1.6.8.3. SP shall produce and maintain an Entry Authority Lists (EAL’s) IAW AFI 31-101, Chapter 7. The list shall include employee's name, last six numbers of their social security number, and level of security clearance. The list shall be coordinated through controlled area monitor, signed by the SPs Function Area Commander (FAC) and validated through the Security Forces Installation Security Section/71 SFS/S5S/A/C prior to access. Updated listings shall be provided annually or as changes occur. The SP shall ensure sensitive information (i.e., Privacy Act information) is properly marked and protected from unauthorized access, disclosure, or manipulation.

2.1.6.8.4. SP employees that require escorted entry to controlled areas due to the location of Government provided facilities and work areas and will adhere to the regulations in AFI 31- 101, Chapter 7.

2.1.6.8.5. SP/sub SP personnel shall adhere to vehicle inspections when entering and exiting the base and traffic laws as outlined in the Oklahoma Code, DoD regulations, Air Force Instructions, and applicable AETC Supplements to include AFI 10-245, AFI 31-101, AFI 31- 218(I) and /or AFMAN 31-116, VAFB Supplement AFI 31-218(I) .

2.1.6.8.6. Retired DoD personnel and dependents who are employed by a SP may not use their sponsorship privilege for the SP’s or sub SP’s benefit.

2.1.6.8.7. Controlled/Restricted Areas. SP shall implement local base procedures for entry to Air Force controlled/restricted areas where SP personnel will work. The CO will provide a list of the local base procedures at the pre-performance briefing. The CO will provide updates to the SP, as changes are made in the procedures.

2.1.6.8.8. Establishment or Modification of Controlled Areas. For on-base cleared facilities with over sight by the base ISPM, SP shall comply with the National Industrial Security Program Operating Manual (NISPOM), previously referred to as the Industrial Security Manual (ISM), and coordinate with the Security Forces Installation Security Section/71 SFS/S5S/A/C to implement controlled area requirements. The Security Forces Installation Security Section/71 SFS/S5S/A/C and ISPM shall approve the establishment, construction, and modification of all SP designated controlled areas before they may be used to limit access.

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2.1.6.8.9. Retrieving Identification Media: When an employee is separated or separates employment, regardless of the circumstances, the SP shall retrieve identification media issued to employees in the performance of this contract.

2.1.6.8.10. Reporting Requirements. SP shall comply with AFI 71-101, Volume-1 Criminal Investigations, and Volume-2 Protective Service Matters, requirements SP personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, SP personnel, resources, and classified or unclassified defense information. SP employees shall be briefed by their immediate supervisor upon initial on-base assignment, and as required thereafter.

2.1.6.8.11. Additional Security Requirements. IAW DoDM 5200.01-V1, 2, 3 and 4, AFI 31- 401, Information Security, Chapters 4, 5, 8, and 9, and AFI 31-601, Industrial Security Program Management, chapters 1-9, the SP shall comply with AFI 33-200, Information Assurance (IA) Management, AFSSI 7700, Emission Security; AFI 10-701, Operations Security (OPSEC) Instructions, and AFI 33-100, User Responsibilities and Guidance for Information Systems.

2.1.7. Publications. Applicable publications are listed in Appendix A of each service area.

Supplements or amendments to listed publications from any organizational level may be issued during the life of the contract and must be followed if the publication is listed as mandatory. Some of the publications can be found on the Internet at the below sites:

a. OSHA Standards http://www.osha.gov

b. USAF Publications http://www.e-publishing.af.mil

c. AETC Publications/Supplements http://www.e-publishing.af.mil

d. Technical Orders https://www.my.af.mil/etims/etims/index.jsp

e. DOD Publications http://www.dtic.mil/whs/directives/index.html

With the exception of AFI 10-220, “Contractor’s Ground and Flight Operations,” the SP shall immediately implement those changes that result in a decrease or no change in the contract price and notify the CO in writing of such change. Should a decrease in contract price result, the SP shall provide a proposal for a reduction in the contract price to the CO. Before implementing any change that will result in an increase in contract price, the SP shall submit in writing to the CO a price proposal with thirty (30) calendar days following receipt of the change by the SP. The CO and the SP shall negotiate the change into the contract under revisions of the contract clause entitled “Changes”. Failure of the SP to submit a price proposal within thirty (30) calendar days following receipt of the change entitles the Government to performance according to such change at no increase in contract price.

Pursuant to DFARS 252.217-7028 incorporated in Section I of this contract, the contractor shall comply through the end of the contract with the version of AFI 10-220 current on the date of contract award.

2.1.7.1. Technical Guidance. Requirements of this PWS, to include all Sections, shall be performed using Government directives, instructions and publications, TOs, and where mandated and approved, the SP’s developed directives and/or instructions. Applicable

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Government directives, instructions, and publications, TOs and accepted SP directives and/or instructions shall be the basis for inspection and surveillance of all areas.

2.1.8. Records Management. Ensure all official Government-owned records received and created for the Government are maintained IAW established Federal Records Act, Public Law 81-754, Federal Records Act, DoD and AF directives listed in Appendix 2A. At the functional level, provide technical assistance to all Government officials (designated decision authorities & Base Records Manager) in support of the Records Management (RM), Privacy Act, and Freedom of Information Act (FOIA) Programs. Appoint a Functional Area Records Manager in support of the Records Management and FOIA Program IAW AFI 33-322.

Manage all official Government records (regardless of media) that are maintained for all services provided. Prepare and maintain a copy of the Records Information Management System file plan. Maintain active and inactive files. Dispose of records IAW applicable directives, Public Laws and Statutes. Prepare records, complete applicable records, and provide shipment of records requiring staging or retirement to the Federal Records Center.

Maintain electronic records using an AF approved electronic records keeping system.

Segment and control access security and safety of records according to record sensitivity.

Ensure sensitive information subject to Public Law 100-235, Computer Security Act of 1987, (Privacy Act information) is properly protected from unauthorized access, disclosure, or manipulation. All reports, records, files, documents, maintenance policies/operating instructions and working papers shall be made available to authorized Government personnel, as requested.

2.1.8.1. Freedom of Information Act Program: Comply with DoD Regulation 5400.7-R, DOD Freedom Of Information Act Program, AF Supplement requirements. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material. Comply with AFI 33-332, Privacy Act Program, when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, Section 8013. Remove or destroy official records only in accordance with AFMAN 37-123, Management of Records, or other directives authorized in AFI 33-364, Records Disposition—Procedures and Responsibilities DoD.

2.1.8.2. Mail Processing: Retrieve mail from the Official Mail Center and provide central locations to distribute mail for their respective service area. Control all accountable mail.

2.1.8.3. Exclusive of company proprietary information, the Government may use, duplicate or disclose such records, files, documents, working papers and reports in whole or in part.

2.1.9. Environmental Management. Comply with federally mandated environmental preference programs and DoD “Green Procurement Program” (GPP) policy. These program elements are described on the Office of the Federal Environmental Executive website (http://www.ofee.gov) and further guidance is available on the Federal Facilities Environmental Stewardship & Compliance Assistance Center (FedCenter.gov) website (http://www.fedcenter.gov ). Follow Major Command (MAJCOM) policy on reporting visits, official correspondence, notice of violations or enforcement actions from any Local, State, or Federal Environmental, Safety, or Health Regulator.

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2.1.9.1. Environmental. Comply with the Environmental, Safety, and Occupational Health Compliance Assessment and Management Program, pesticide measures of merit, solid waste reduction/diversion, Remedy In Place, and hazardous waste reduction. Comply with all applicable environmental permits/plans, Code of Federal Regulations, MAJCOM instructions, AFIs, DoD regulations, MAJCOM/AF/DoD policy letters, policy documents, etc. concerning environmental programs and all revisions after contract award. Air Force items may include, but are not limited to, 10, 20, 32, 41, 44, 51, 64, 90, 91 series publications found at http://www.e-publishing.af.mil. Follow MAJCOM policy on reporting visits, official correspondence, notice of violations or enforcement actions from any Local, State, or Federal Environmental, Safety, or Health Regulator.

2.1.9.2. Environmental Compliance. Comply with all environmental compliance, conservation, planning, and programming in accordance to all Federal, Executive Orders (EO), state, DoD and AF requirements and policies (including applicable revisions).

2.1.9.3. Products and Materials. Provide cleaning products in the performance of this PWS that meet as a minimum, Green Seal Product Standards (http://www.greenseal.org/certproducts.htm). If it is determined that a product does not meet Government performance requirements, submit a proposed alternative to ACO that would meet the performance requirements with the lowest environmental impact for evaluation and acceptance. For products that fall under the Environmental Protection Agency (EPA) Comprehensive Procurement Guidelines (http://www.epa.gov/cpg), must meet the minimum recovered (recycled) content. Use bio-based products upon issuance of the bio-based product listing from the United States Department of Agriculture (http://usda.gov). Purchase and use Energy Star or other energy-efficient items listed on the Department of Energy’s Federal Energy Management Program Product Efficiency Recommendations product list.

2.1.9.4 SP Support of Energy Savings Performance Contract (ESPC): The SP acknowledges and supports the Air Force initiative to create energy savings by the Energy Savings Performance contractor providing new or replacing current energy related systems on Vance AFB. As a result of this initiative, the BOS SP understands the operation and maintenance requirements for these systems may be terminated during the contract term. The BOS SP agrees to partner with an ESPC provider to provide a seamless and continuous provision of services affiliated with the ESPC energy systems. The BOS SP agrees to provide maintenance and operation on additional ESPC systems or components not currently in the contract as negotiated by contract modification. The BOS SP also agrees to provide monthly reports detailing manpower, material and costs, and energy consumption associated with each new or current energy system, when negotiated by contract modification.

2.1.9.5 Fines for Environmental/Safety/Occupational Health Violations: The service provider shall reimburse the Government for the cost of any environmental restoration undertaken by the Government to clean up releases caused by activities of the SP or any of its subcontractors. Further, the SP shall reimburse the Government for any civil or criminal fines or penalties levied against the Government for any environmental/safety/occupational health infraction caused by activities of the SP or any of its subcontractors. The SP is

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2.1.10. Emergency Support Program.

2.1.10.1. Establish Control Center to monitor resources, mission capability and coordinate functional activities during disaster/contingency operations such as accidents, natural or man-made disaster, mobility, recovery requirements and during exercises.

2.1.10.2. Emergency Management (EM). Appoint specialized EM team members, for example Emergency Operations Center, Readiness Support Team, Contamination Control Teams, Shelter Management Teams, Post Attack Reconnaissance Base Recovery Element, Ride Out Team and support teams as required to support local response and contingency plans. Perform functions necessary to minimize the loss of personnel, resources, and operational capability caused by accidents, natural disasters and contingencies IAW AFI 10- 2501, Air Force Emergency Management (EM) Program Planning and Operations.

2.1.10.3. Response Plans and Procedures. Develop, coordinate, and implement response procedures and checklists to support Wing/base/installation OPlans, other local response plans, war and contingency planning documents. See Appendix H in each service area.

2.1.10.4. Base Exercises. Provide the required personnel IAW applicable instructions listed in Appendixes H. Provide augmentation personnel to assist EM in emergency/contingency situations to include wing exercises Emergency Management Support Team.

2.1.11.