Attachment L1 - DIT Claim Form Template (Leasing).pdf

PDF 445 KB Posted

Attached to
2027 GSA Fleet Vehicle Solutions Program (GFVSP)
Solicitation number
47QMCA26R0038
Issued by

About this file

This is a GSA Fleet Damage in Transit (DIT) Claim Reporting Form used to submit claims for vehicle damage occurring during transportation. The form is a comprehensive Google Form designed to collect detailed information from claimants regarding damaged vehicles delivered through GSA Fleet services.

The form requires submission of GSA Zonal Point of Contact (POC) information including name, title, email, phone number, and zone assignment (zones 1-4). Marshalller/Consignee POC details must also be provided, including name, GACA email address, business email address, and phone number. The claimant's personal information section requests name, position/title, company name, email address, and phone number, with options to reference the Marshaller/Consignee POC data to avoid duplication. Vehicle Receipt Information requires the address where the vehicle was received, the name, email, and phone number of the person who received it. Vehicle Information requires the brand/model, RPN/Order Number, and full VIN. Delivery Information captures the date vehicle was received and whether delivery occurred during normal business hours. The Damage Information section requires the current vehicle location address, transportation company name and driver name, the date damage was noticed, and a detailed description of damage. Claimants must select applicable damage area codes and damage type codes using a provided reference diagram showing vehicle zones and damage classifications. A Bill of Lading (BOL) from the carrier noting damage/delivery receipt should be uploaded; if unavailable, an explanation is required. The form allows upload of up to five damage photographs (with file names required to include RPN and the last eight VIN characters) and one additional documentation file. Optional fields capture information regarding preferred dealership/authorized body shop for repairs. The final section requires certification that all information provided is accurate and complete with all necessary documents and photographs included. Forms must be fully complete and accurate to be processed; incomplete or inaccurate submissions will be rejected. Questions should be directed to vehicle.claims@gsa.gov.

View the file

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Text version

8/5/2021 GSA Fleet - Damage in Transit Claim Reporting Form https://docs.google.com/forms/d/1zVJcfQMimHMADyWp7nKkhIP6J_7KbzoO-7grmaEfCuo/edit 1/13

1. Email *

GSA Zonal Point of Contact (POC) Information

2.

3.

4.

5.

GSA Fleet - Damage in Transit Claim Reporting Form Please complete the following form in order to submit your Damage in Transit (DIT) Claim to GSA Fleet.

All forms must be fully complete and accurate in order to be processed. Incomplete or inaccurate forms will be summarily rejected.

For any further questions, please e-mail vehicle.claims@gsa.gov.

* Required

GSA Zonal POC - Name *

GSA Zonal POC - Title *

GSA Zonal POC - Email Address *

GSA Zonal POC - Phone Number * Please enter a valid 10-digit phone number, including dashes, in the following format: 123-456-7890 mailto:vehicle.claims@gsa.gov https://docs.google.com/forms/d/1zVJcfQMimHMADyWp7nKkhIP6J_7KbzoO-7grmaEfCuo/edit 2/13

6.

Mark only one oval.

Not Applicable / Not sure

Marshaller/Consignee POC Information

7.

8.

9.

10.

Your Information

GSA Zonal POC - Zone *

Marshaller/Consignee POC - Name *

Marshaller/Consignee POC - GACA Email Address *

Marshaller/Consignee POC - Business Email Address *

Marshaller/Consignee POC - Phone Number * Please enter a valid 10-digit phone number, including dashes, in the following format: 123-456-7890 https://docs.google.com/forms/d/1zVJcfQMimHMADyWp7nKkhIP6J_7KbzoO-7grmaEfCuo/edit 3/13

11.

Mark only one oval.

Other:

Same as Marshaller/Consignee POC

12.

Mark only one oval.

Other:

Same as Marshaller/Consignee POC

13.

Mark only one oval.

Other:

Same as Marshaller/Consignee POC

14.

Mark only one oval.

Other:

Same as Marshaller/Consignee POC

Your Name *

Position/Title *

What is the name of your company? *

Your Email Address * https://docs.google.com/forms/d/1zVJcfQMimHMADyWp7nKkhIP6J_7KbzoO-7grmaEfCuo/edit 4/13

15.

Mark only one oval.

Other:

Same as Marshaller/Consignee POC

Vehicle Receipt Information

16.

Mark only one oval.

Other:

Same as Marshaller/Consignee POC

17.

Mark only one oval.

Other:

Same as Marshaller/Consignee POC

18.

Mark only one oval.

Other:

Same as Marshaller/Consignee POC

Your Phone Number * Please enter a valid 10-digit phone number, including dashes, in the following format: 123-456-7890

Location Vehicle Received - Address *

Person Who Received the Vehicle - Name *

Person Who Received the Vehicle - Email Address * https://docs.google.com/forms/d/1zVJcfQMimHMADyWp7nKkhIP6J_7KbzoO-7grmaEfCuo/edit 5/13

19.

Mark only one oval.

Other:

Same as Marshaller/Consignee POC

Vehicle Information

20.

21.

22.

Delivery Information

23.

Example: January 7, 2019

24.

Mark only one oval.

Yes

No

Person Who Received the Vehicle - Phone Number * Please enter a valid 10-digit phone number, including dashes, in the following format: 123-456-7890

Vehicle Brand/Model *

RPN / Order Number *

Full VIN *

Date Vehicle Received *

Was the vehicle delivered during normal business hours? * https://docs.google.com/forms/d/1zVJcfQMimHMADyWp7nKkhIP6J_7KbzoO-7grmaEfCuo/edit 6/13

25.

26.

27.

Damage Information

28.

Example: January 7, 2019

29.

Current Location of Vehicle - Address *

Transportation Company - Company Name *

Transportation Company - Driver's Name *

Date Damaged was Noticed *

Description of Damage * https://docs.google.com/forms/d/1zVJcfQMimHMADyWp7nKkhIP6J_7KbzoO-7grmaEfCuo/edit 7/13

GSA Fleet Damage Code Reference Sheet https://docs.google.com/forms/d/1zVJcfQMimHMADyWp7nKkhIP6J_7KbzoO-7grmaEfCuo/edit 8/13

30.

Check all that apply.

01 - Antenna/Antenna Base

02 - Battery/Box

03 - Bumper/Cover/Ext-Front

05 - Bumper Guard/Strip-Front

09 - Door-Right Cargo

10 - Door-Left Front

11 - Door-Left Rear

12 - Door-Right Front

13 - Door-Right Rear

14 - Fender-Left Front

15 - Quarter Panel/Pickup Box-Left

16 - Fender-Right Front

17 - Quarter Panel/Pickup Box-Right

18 - Front Floor Mats

19 - Rear Floor Mats

20 - Glass Windshield

22 - Grille

23 - Accessory Bag/Box

24 - Headlight/Cover/Turn Signal

25 - Lamps-Fog/Driving/Spot

27-Hood

30 - Mirror-Outside Left

31 - Mirror-Outside Right

35 - Rocker Panel/Outer Sill-Left

36 - Rocker Panel-Outside Sill-Right

37 - Roof

38 - Running Board/Step-Left

39 - Running Board/Step-Right

40 - Spare Tire/Wheel

42 - Splash Panel/Spoiler-Front

44 - Gas Tank

52 - Deck Lid/Tailgate/Hatchback

53 - Sunroof/T-Top

54 - Undercarriage-Other

55 - Cargo Area/Other

Please select all applicable damage AREA codes as referenced in the above diagram:

https://docs.google.com/forms/d/1zVJcfQMimHMADyWp7nKkhIP6J_7KbzoO-7grmaEfCuo/edit 9/13

Other:

56 - Vinyl/Convertible Top/Tonneau Cover

57 - Wheel Covers/Caps/Rings

59 - Wipers, all

64 - Spoiler/Deflector-Rear

65 - Luggage Rack (Strips)/Drip Rail

68 - Carpet-Front

69 - Center Post Right

70 - Center Post-Left

71 - Corner Post

76 - Right Rear Tire

77 - Right Rear Wheel/Rim

78 - Right Front Tire

79 - Right Front Wheel/Rim

80 - Cowl

81 - Gas Cap/Cover

85 - Communication/GPS Unit

90 - Frame

91 - Exhaust System

93 - Steering Wheel/Airbag

94 - Seat-Front Left

95 - Seat-Front Right

96 - Seat-Rear

97 - Carpet-Rear

98 - Interior-Other

99 - Engine Compartment-Other https://docs.google.com/forms/d/1zVJcfQMimHMADyWp7nKkhIP6J_7KbzoO-7grmaEfCuo/edit 10/13

31.

Other:

Check all that apply.

01 - Bent

02 - Broken (Except Glass)

03 - Cut

04 - Dented (Paint Broken)

05 - Chipped (Except Glass)

06 - Cracked (Except Glass)

07 - Gouged

08 - Missing

09 - Scuffed

10 - Interior Stained or Soiled

11 - Punctured

12 - Scratched (Except Glass)

13 - Torn

14 - Dented-Paint/Chrome Not Damaged

18 - Molding/Emblem/Weatherstrip-Damaged

19 - Molding/Emblem/Weatherstrip-Loose, Missing

20 - Glass-Cracked

21 - Glass-Broken

22 - Glass-Chipped

23 - Glass-Scratched

Bill of Lading (BOL)

32.

Mark only one oval.

Yes Skip to question 33

No Skip to question 34

Please select all Applicable damage TYPE codes as referenced in the above diagram:

Was a copy of Carrier's Signed Bill of Lading (BOL) noting damage/delivery receipt provided? * https://docs.google.com/forms/d/1zVJcfQMimHMADyWp7nKkhIP6J_7KbzoO-7grmaEfCuo/edit 11/13

Upload Bill of Lading (BOL)

33.

Files submitted:

Skip to question 35

Explanation for Missing Bill of Lading (BOL)

34.

Attachments & Additional Information

35.

Files submitted:

36.

Please upload the copy of Carrier's Signed Bill of Lading (BOL) noting damage/delivery receipt. *

Please provide an explanation for the missing BOL: *

Picture(s) of Damages (max 5). **Reminder: Image file names must include RPN and last 8 characters of VIN *

Additional Information Additional Information (Vehicle needs to be towed, interior of vehicle exposed to the environment, etc...)

https://docs.google.com/forms/d/1zVJcfQMimHMADyWp7nKkhIP6J_7KbzoO-7grmaEfCuo/edit 12/13

37.

Files submitted:

Preferred Dealership / Authorized Body Shop

38.

Mark only one oval.

Yes Skip to question 39

No Skip to question 42

Preferred Dealership / Authorized Body Shop Information

39.

40.

41.

Certification

42.

Check all that apply.

I certify that I have verified that all information provided is accurate and complete, and that all documents, photographs, and attachments are included as necessary.

Additional Documentation (max 1 file; no additional photos)

Do you have a preferred dealership/authorized body shop for this vehicle? *

Location Name *

Phone Number *

Email Address *

Certification * https://docs.google.com/forms/d/1zVJcfQMimHMADyWp7nKkhIP6J_7KbzoO-7grmaEfCuo/edit 13/13

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