Attachment 02b - Stationary Guards (Requirement D- Seattle).pdf

PDF 278 KB Posted

Attached to
Turn-key Detention Facilities
Solicitation number
70CDCR26R00000026
Issued by

About this file

This is an Addendum to a Performance Work Statement (PWS) for armed and unarmed Detention Officer (DO) services in the Seattle Area of Responsibility (AOR) under DHS/ICE-Enforcement & Removal Operations (ERO).

The Service Provider must provide uniformed DO staff 24 hours per day, 7 days per week, year-round for detention and transportation of immigrants at designated ICE locations including Tukwila (12500 Tukwila International Blvd, Seattle, WA 98168), DoubleTree SeaTac Hotel, St. Anne Hospital, and the Seattle Field Office, with capacity to serve additional local hospitals and hotels as needed. Core responsibilities include escorting and maintaining custody of detainees under COR direction, accompanying detainees to immigration court hearings and DHS interviews, transporting detainees to specified locations, providing 24-hour hospital security, and performing all duties in accordance with National Detention Standards (NDS) 2026 and American Correctional Association (ACA) standards. The Service Provider must provide estimated 2,880 man-hours per week across three shifts (0500-1500, 1300-2300, 2100-0700) with varying staffing levels throughout the week, employing five to ten Detention Officers and one to two supervisors per shift depending on the day. Hotel services require two DOs per occupied room with specific gender requirements and one shift supervisor, while hospital services require two DOs for the first detainee and one DO for follow-on detainees. The Service Provider is responsible for all oversight, management, supervision, testing, training, drug testing, uniforms, patrol vehicles (either Government-Owned or Service Provider-Owned, but not both), weapons and ammunition, equipment, materials, and supplies except Government-furnished property. Key personnel deliverables must be submitted within 30 days of contract award, including organizational charts, policies and procedures manuals, training programs, health policies, and staffing plans, with employees required to pass suitability checks, drug tests, and firearms training prior to entry on duty.

View the file

Other files

File Type Posted
Attachment 02 A0001 - Turnkey Facility PWS (IHSC) (Requirement D-Seattle) (1).pdf PDF
Attachment 01b A0001- Facility-Specific Requirements (Requirement B_ Miami).pdf PDF
70CDCR26R00000026 A0003.pdf PDF
Attachment 15 A0001 Turn-key pricing.xlsx XLSX spreadsheet
Attachment 10b A0001- Anticipated Transportation Routes Requirement B (Miami).xlsx XLSX spreadsheet
Attachment 04 A0001- Solicitation Question Template_Responses.xlsx XLSX spreadsheet
Attachment 01 A0001 - Turnkey Facility PWS (Non-IHSC)(Requirements A- Denver_ B -Miami and C- Philadelphia).pdf PDF
Attachment 01a A0001- Facility-Specific Requirements (Requirement A_ Denver).pdf PDF
70CDCR26R00000026 A0002.pdf PDF
Attachment 15 Turn-key pricing.xlsx XLSX spreadsheet
70CDCR26R00000026 A0001.pdf PDF
Attachment 02 A0001 - Turnkey Facility PWS (IHSC) (Requirement D-Seattle).pdf PDF
Attachment 01 A0001 - Turnkey Facility PWS (Non-IHSC) (Requirements A- Denver B -Miami and C- Philadelphia).pdf PDF
Attachment 10a - Anticipated Transportation Routes Requirement A (Denver).xlsx XLSX spreadsheet
Attachment 10b - Anticipated Transportation Routes Requirement B (Miami).xlsx XLSX spreadsheet
Attachment 04 - Solicitation Question Template.xlsx XLSX spreadsheet
Attachment 01 - Turnkey Facility PWS (Non-IHSC) (Requirements A- Denver B -Miami and C- Philadelphia).pdf PDF
Attachment 05 - PREA Regulations_2026AUG_.pdf PDF
Attachment 10 - Transportation Requirements_2026AUG.pdf PDF
Attachment 07 - Combating Trafficking in Persons_2026AUG.pdf PDF
Attachment 06 - Detention-Transportation Template_2026AUG.xlsx XLSX spreadsheet
Attachment 14 DSCS __ 20JAN2026 (v. 4.2).xlsx XLSX spreadsheet
Attachment 10c1 - Enhanced Transport Requirements Requirement C (Philadelphia).pdf PDF
Attachment 09 - Physical Plant Requirements_2026AUG.docx DOCX document
Attachment 01b - Facility-Specific Requirements (Requirement B Miami).pdf PDF
Attachment 01a - Facility-Specific Requirements (Requirement A Denver).pdf PDF
Attachment 03 - QASP_PRS_NDS 2026_2026AUG.pdf PDF
Attachment 14b DSCS Handbook 2025 (v. 4.2).pdf PDF
Attachment 10c - Anticipated Transportation Routes Estimate Requirement C (Philadelphia).pdf PDF
Attachment 14a DSCS __ 20JAN2026 (v. 4.2)_Example.xlsx XLSX spreadsheet
Attachment 10d - Anticipated Transportation Routes Requirement D (Seattle).pdf PDF
Attachment 01c - Facility-Specific Requirements (Requirement C Philadelphia).pdf PDF
Attachment 12 - Medical Services for Non-IHSC Facilities 2026_7.16.26.pdf PDF
Attachment 02a - Facility-Specific Requirements (Requirement D - Seattle).pdf PDF
Attachment 13 - Title 29 Labor Standards_2026AUG.pdf PDF
70CDCR26R00000026.pdf PDF
Attachment 02 - Turnkey Facility PWS (IHSC) (Requirement D-Seattle).pdf PDF
Attachment 08 - Privacy Rec Mgmt Safeguarding Info_2026AUG.pdf PDF
Attachment 03a - QASP_PRS_PBNDS_2026AUG.pdf PDF
Attachment 16 - Procedural Guidance for Complying with NEPA.pdf PDF
Attachment 03b - Contract Discrepancy Report Template_2026AUG.pdf PDF
Attachment 11 - Virtual Attorney Visitation_2026AUG.pdf PDF
Show all 42

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

Addendum to PWS

SUBSECTION 1

INTRODUCTION

1.0 OBJECTIVE

The following is being added to the PWS for all oversight, management, supervision, testing, training, random and targeted drug testing, certifications, licenses, insurance, bonds, technically trained personnel, wages and fringe benefits, reports, uniforms, patrol vehicles, weapons and ammunition, equipment, materials, and supplies (except property and items which are furnished by the Government) necessary to provide armed and unarmed Detention Officer (DO) services at the Seattle, Area of Responsibility (AOR).

1.1 STATEMENT OF WORK

The Service Provider shall provide, operate, manage, and maintain a uniformed DO staff, 24 hours per day, 7-days per week, year-round, for the detention and transportation of immigrants under the responsibility of DHS/ICE-ERO. Requires continuous full service at the designated ICE locations from Section 1.2.3.1 and the full-service estimate hours from Chart 1.2.3.5 of this addendum. The Service Provider shall provide full and complete cooperation for any data request, inquiry or investigation conducted by the Government related to this contract.

The majority of the services delivered will be providing stationary guard post and may be required to operate Government-Owned Vehicles (GOV), which will be made available by ICE/ERO, or Service Provider-Owned Vehicles (COV), but not a combination of the two. The operation of GOV will be done in compliance with all Federal Government, DHS, ICE, and ERO policies and procedures regarding service provider use of government-owned vehicles.

1.2 DETENTION OFFICER PERFORMANCE

1.2.1 Service Provider DOs shall:

1.2.1.1 Escort and maintain custody of the detainee(s) under order of the Contracting Officer's Representative (COR) or DHS officer.

1.2.1.2 Accompany detainees to Immigration Court hearings, or to an interview at a DHS office.

1.2.1.3 Keep public contact to minimum.

1.2.1.4 Transport the detainee to and from a location(s) as identified by the COR or DHS Officer.

(See National Detention Standards (NDS) 2026 on Transportation requirements)

1.2.1.5 Provide security for detainees hospitalized around the clock at local hospitals and/or Service Provider's detention sites.

1.2.1.6 Provide support in detention activities as required for the removal process of detainees.

1.2.1.7 Perform all Detention Officer Duties in accordance with the applicable NDS 2026 for the staging or detention facility, including but not limited to feeding detainees as well as ensuring compliance with NDS 2026.

Attachment 02b

1.2.2 Transport Routes

The transport of detainees to and from various destinations by DOs will be the most direct means, using traditional highways, for each site.

1.2.3 Washington Fixed Posts Locations

DO services to be provided by the Service Provider will be performed at, but not limited to, the following locations. The majority of the services delivered will be providing stationary guard post and may be required to operate Government-Owned Vehicles (GOV), which will be made available by ICE/ERO, or Service Provider-Owned Vehicles (COV), but not a combination of the two. The Government reserves the right to add or change or delete locations at its sole discretion at no change in contract/order price. The addresses below are provided but not limited to:

Tukwila 12500 Tukwila International Blvd, Seattle, WA 98168

1.2.3.1 Seattle AOR Per Call as Needed- Locations

Double Tree Seatac Hotel, 18740 International Blvd. Seattle, WA 98188 St. Anne Hospital, 16251 Sylvester Rd SW Burien, WA 98166 Seattle Field Office – 12500 Tukwila International Blvd, Seattle, WA 98168 To include any other local hospitals or hotels as needed.

1.2.3.2 Seattle AOR Per Call as Needed - Hotel Service

1.2.3.2.1 Providing guard services for up to 10 rooms for temporary lodging for migrant families and juveniles for up to 72 hours.

1.2.3.2.2 Two (2) DOs required per occupied room. (One same sex gender DO inside the room and one opposite gender DO outside).

1.2.3.2.3 One shift supervisor while detainees are housed at the hotel.

1.2.3.2.4 All DOs will be ‘Unarmed" or Armed as required by NDS 2026

1.2.3.2.5 DO gender requirement will be maintained. (One female/one male DO per family and one female DO per female juvenile detainee)

1.2.3.3 Seattle AOR Per Call as Needed - Hospital Service Two (2) DOs required for first detainee admitted. One (1) DO required for follow-on detainees. Last detainee will have two (2) DOs.

All DOs will be "Un-armed" or Armed as required by NDS 2026.

DO gender requirement is preferred - one female/one male per female detainee.

1.2.3.4 Seattle AOR Per Call as Needed – Overtime

Utilization of Overtime hours will be requested on an as needed basis per ERO operational requirements by the ICE/ERO COR. Any Overtime hours must be approved IN ADVANCE.

1.2.3.5 Seattle Fixed Post for Seattle Staging estimated hours (Seattle Field Office)

CLIN Post Times

Man- Hours Per Shift Per Person

Days Per Week

(Including Holidays)

Number of

Detention Officers

Number of Supervisors

Total Man- Hours

Per Shift Per Day

Total Man- Hours

Per Week (7 Days)

0500-1500 10 Sun – Tue 5 1 60 420 1300-2300 10 Sun - Tue 5 1 60 420 2100-0700 10 Sun - Tue 5 1 60 420 0500-1500 10 Wed 10

2 120 120

1300-2300 10 Wed 10 2 120 120 2100-0700 10 Wed 10 2 120 120 0500-1500 10 Thu - Sat 5 1 60 420 1300-2300 10 Thu - Sat 5 1 60 4220 2100-0700 10 Thu - Sat 5 1 60 420

Total 60 720 2880

1.2.3.6 In instances where man-hours are not met, the Service Provider will be responsible for covering the missing officers. In extreme instances and on a case-by-case basis, ERO officers may be able to assist.

1.2.3.7 Seattle AOR Fixed Post as Needed – Overtime

Utilization of Overtime hours will be requested on an as needed basis per ERO operational requirements by the ICE/ERO COR. Any Overtime hours must be approved IN ADVANCE.

1.3 RULES AND REGULATIONS

The Service Provider shall abide by all rules and regulations governing DO Performance. The rules and regulations are found in the following sources:

1.3.1 Post Orders

1.3.2 General Directives

1.3.3 American Correctional Association (ACA) Standards for Adult Local Detention Facilities (most current edition) and the most recent copy of the supplement issued every two years. A copy is obtainable through the Internet website www.aca.org/

1.3.4 The DHS/ICE 2026 National Detention Standards (NDS) or most recent issuance.

1.3.5 All rules and regulations governing public buildings and grounds.

1.3.6 All regulations provided to the Service Provider through the COR.

1.3.7 The Service Provider shall not use or permit the use of the Government premises for any unlawful purpose, or any unlawful act.

http://www.aca.org/ http://www.aca.org/

1.4 TERMS

ACA Standards - The American Correctional Association Standards (ACA) for Adult Local Detention Facilities, latest edition. (See 1.5 RULES AND REGULATIONS)

Contracts Specialist (CS) - DHS employee responsible for contract compliance, contract administration, control, property control, and reviewing COR's assessment of Service Provider's performance.

Adult detainee - Any detained immigrant eighteen (18) years of age or older or anyone adjudicated in a criminal court to constitute an adult.

Immigrant - Any person who is not a citizen or native of the United States of America.

U.S. Immigration and Customs Enforcement (ICE) - A U.S. Department of Homeland Security component.

Service Provider's Detention Site- A service provider acquired accommodations used for housing detainee mothers with children and juveniles.

Enforcement & Removal Operations (ERO) Officer - Program within ICE primarily responsible for the detention and removal of those immigrants in the county illegally. ERO is the program directly involved in the oversight of private detention facilities whose primary mission is to detain and house illegal immigrants.

DHS Officer - An employee of DHS/ICE working within ERO designated, as required, by the ERO Manager / Supervisor to represent the ERO on matters pertaining to the operation of the facility.

Government - The United States Government.

Medical records - Records of all detainee medical examinations, diagnoses, and treatments will be maintained by the U.S. Public Health Service.

Statement of Work (SOW) – The Document, which describes the services to be performed under this contract.

Physician - An authorized practitioner who is a graduate from a recognized college of medicine or osteopathy and licensed by the appropriate state board.

Sensitive Information - Any information which could affect the national interest, law enforcement activities, the conduct of federal programs, or the privacy to which individuals are entitled under Title 5, U.S. Code, Section 552a. All Detainee records are considered sensitive information.

Service Processing Center (SPC) – Refers to DHS/ICE owned and operated facilities for housing detainees.

Suitability Check – Security clearance process for Service Provider and all Service Provider Employees to determine suitability to work.

Tour of Duty – no more than 12 hours in any 24-hour period with a minimum of eight (8) hours off between shifts.

SUBSECTION 2 GENERAL ADMINISTRATION, ORGANIZATION AND

MANAGEMENT

The Service Provider shall provide a safe and secure environment for staff and detainees in accordance with the SOW.

2.0 Government Inspection

2.0.1 The COR(s) will monitor, assess record and report on the technical performance of the Service

Provider on a day-to-day basis. The COR(s) will have primary responsibility for documenting the Service Provider’s work performance.

2.0.2 The CO has overall responsibility for evaluating Service Provider performance. The CO will review the COR's evaluation of the Service Provider's performance in accordance with the QASP.

2.1 The Service Provider's Policies and Procedures Manual

2.1.1 The Service Provider shall provide a Policies and Procedures Manual addressing:

2.1.1.1 Organization

2.1.1.2 Recruiting procedures

2.1.1.3 Opportunities for Equal Employment

2.1.1.4 Qualifying for jobs, job descriptions, responsibilities, salaries and fringe benefits

2.1.1.5 Screening employees for illegal drug use

2.1.1.6 Holidays, leave, and work hours

2.1.1.7 Personnel records, employee evaluations, promotion, retirement

2.1.1.8 Training

2.1.1.9 Standards of conduct, disciplinary procedures, and grievance procedures

2.2.1.10 Resignation and termination

2.2.1.11 Employee-management relations

2.2.1.12 The Service Provider shall provide a copy of the Policy and Procedures Manual to all Service Provider employees.

2.2.1.13 The Service Provider shall provide a copy of their Policy and Procedures Manual to the COR upon request of the COR and any time the Policy and Procedures Manual is updated or changed.

2.2 DHS Operations Manual

The Service Provider shall maintain the site specific to DHS Operations Manual that contains DHS written policy, plans, and procedures. DHS Operations Manual with the written policy, plans, and procedures will be provided upon award.

2.3 Supervisory Staffing

The Service Provider is responsible for the satisfactory supervision of its employees at all times. The Service Provider shall provide one supervisor per shift. The Service Provider shall provide the COR with the names of Supervisory Custody Officers designated by the Service Provider within 30 days after contract award and shall update the list as required during the life of the contract/order. A supervisor is required at each location whenever a DO is on duty.

2.4 Key Personnel

2.4.1 The Service Provider shall provide resumes for any proposed replacement of any key personnel to the CO and the COR. The CO and/or COR shall provide written approval before any replacement of Key Personnel is assigned to perform duties under this contract. The Service Provider shall have key personnel employed and on site before the Service Provider can begin contract performance.

The following are considered key personnel:

2.4.1.1 Project Manager. The Project Manager shall, have at least five years of related administrative experience, and demonstrate administrative ability and leadership. A Project Manager is required for each Area of Responsibility (AOR).

2.4.1.2 Supervisory DOs. Supervisors shall have a minimum of two years of successful experience in field supervision (civilian community law enforcement, commercial or industrial guard service or security service supervisory positions).

2.5 Organizational Chart

The Service Provider shall provide an organizational chart that describes the structure of authority, responsibility, and accountability within the facilities to the COR within 30 days after contract award.

2.6 Employee Standards

All employees shall meet the highest standards of professionalism and personal integrity. Standards of professionalism include competency, training, appearance, and behavior.

2.7 Training Program

2.7.1 The Service Provider shall establish a training program in accordance with PWS requirements.

2.8 Meetings

The Project Manager shall participate in DHS management meetings as required by the COR.

2.9 Housing, Immigrant Subsistence, Health and Medical Care and Transportation The Service Provider shall provide DO services, including detainee welfare, housing, transportation, subsistence and record keeping services for DHS.

2.9.1 Short Period Detainee Sites

2.9.1.1 Detainees held for short periods shall be kept in appropriate sites, such as Service Provider offices or airline lounges. Public contact shall be kept to a minimum.

2.9.2 Detention Site Standards

2.9.2.1 The Service Provider shall insure that detention sites conform to ACA and NDS 2026 Standards.

2.9.3 Health and Medical Care

2.9.3.1 The Service Provider shall develop written policies and procedures for appropriately addressing the health needs of detainees in their custody and shall provide a copy to the COR within 30 days after contract award. The policies and procedures shall cover at a minimum;

2.9.3.1.1 Training for DOs to ensure that medical emergencies are recognized and promptly attended to

2.9.3.1.2 Summoning of emergency medical personnel

2.9.3.1.3 Medical evacuation of detainees

2.9.3.1.4 Creating appropriate Post Orders

2.9.3.1.5 Notifying the COR or DHS Officer of all immigrant requests or obvious need for medical treatment.

2.9.4 Transportation

2.9.4.1 Transportation Services (See NDS 2026 for ICE/ERO Transportation requirements)

2.9.4.1.1 The Service Provider shall provide services to securely transport immigrant detainees.

2.9.4.1.2 Service Provider shall use ICE Government Owned Vehicles (GOV) or Service Provider Owned

Vehicles (COV), but not a combination of the two, to safely provide required transportation.

Where Service Provider uses GOVs, it will in accordance with current ICE/ERO Policies and Procedures governing Service Provider Use of Government Owned Vehicles. The Service Provider shall not allow employees to use their privately owned vehicles to transport detainees.

Vehicles shall be kept clean, free of trash and odor. A maintenance log and a trip log shall be created and maintained for each vehicle as required by DHS-ICE-ERO transportation standards.

2.9.4.1.3 Lodging and hospital security posts shall be located in areas that provide constant visual and auditory surveillance of detainees and provide DOs with the capability to respond promptly to emergency situations.

2.9.4.1.4 The List of Vehicles for GOV are under Attachment 1: List of ERO Secure Transportation Vehicles. For COV, the Service Provider must provide all the vehicles that are similar from Attachment 1.

2.9.4.1.5 During all lodging and transport activities, at least one DO shall be the same sex as the detainee.

2.9.4.2 Detainee Transportation - Hearings

2.9.4.2.1 The Service Provider shall, upon order of the COR or DHS Officer, transport detainee(s) to locations specified for hearings.

2.9.4.2.1.1 The Service Provider's DOs shall:

2.9.4.2.1.2 Maintain custody of the detainee while at the hearing;

2.9.4.2.1.3 Limit the detainees contact with the public, but not to his or her attorney;

2.9.4.2.1.4 Upon completion of hearings, transport the detainees to the detention site, or DHS Officer for processing.

2.9.4.2.1.5 The COR or DHS Officer shall provide the Service Provider with documentation concerning the detainee(s) being transported to and from the hearing site. This material shall be kept confidential and shall not be viewed by any person other than a DHS or court official.

2.9.4.3 Detainee Transportation - Hospital

2.9.4.3.1 The Service Provider shall, upon order of the COR or DHS Officer, or in an urgent medical situation, at the Service Provider's own decision, transport a detainee to a hospital.

2.9.4.3.2 A DO shall keep the detainee under constant (24 hours per day) supervision until the detainee is ordered to be released from the hospital, or by order of the COR. The Service Provider will then transport the detainee to the detention site.

SUBSECTION 3 FACILITY, EQUIPMENT, AND SUPPLIES

3.0 Property Accountability

3.1 Practices and Use; The Service Provider shall enact practices to safeguard and protect Government property against abuse, loss or any other such incidents. Government property shall be used only for official business.

3.1.1 All Government property furnished under this contract shall remain the property of the Government throughout the contract term.

3.1.2 The Service Provider, upon expiration of services, shall immediately transfer to the COR, any and all Government property in his/her possession or in the possession of any individuals or organizations under his control, except as otherwise provided for in this contract.

3.2 Service Provider’s Detention Site, Equipment, Materials and Supplies Furnished by the Service Provider

3.2.1 In addition to other items listed in the SOW, the Service Provider shall furnish, install, operate, and maintain in acceptable condition all equipment and supplies necessary for performance under this contract including, but not limited to, the following:

3.2.1.1 Office telephones and services, copying machines, fax machines, computer equipment, and typewriters that are necessary for performing the contract. The Service Provider is responsible for installation of conduit and data lines if necessary.

3.2.1.2 The Service Provider shall create a Communications Plan to include but not be limited to: 1) Communication requirements 2) Identifying radio, cellular phone, or other equipment for communication between Service Provider DOs and all other personnel (ICE/ERO personnel, DOs employed by unrelated Service Providers, Service Provider supervisors) engaged with the detainee population addressed herein;

3) acquisition and maintenance of communication equipment; 4) employee training with equipment and communications protocols. The communication plan shall be submitted for approval to/by the COR no more than 30 days after contract award and before contract performance begins.

3.2.1.3 Fully operational personal protection equipment (PPE) that meets universal protection requirements shall be provided by Service Provider for each DO and supervisor. PPE and other equipment includes but will not be limited to search gloves, Micro Shield CPR mask/gloves, face masks, ear and eye protection, metal handcuffs (equal to or better than basic Smith & Wesson models) and a handcuff carrying case, flex cuffs, retention holster, double magazine holder and 2 spare magazines, baton/holder, OC spray/pouch, handheld radio holder, mini-mag or comparable size flashlight with batteries and holder, key strap, and security badge.

3.2.1.4 Service Provider shall provide inclement weather apparel as appropriate to local conditions including cold weather gloves, raincoats and cold weather jackets.

3.3 Government/Service Provider Furnished Property and Services

3.3.1 The Government may furnish or make available to the Service Provider property or vehicles for use under the performance of this contract.

3.3.2 The Service Provider shall be responsible for loss or damage beyond ordinary wear and tear to all

Government equipment. All equipment and training aids issued and utilized by the Service Provider will be turned in at the completion of each day.

3.3.3 The Service Provider Workspace. The Government will provide adequate space for Service Provider staff and management to work out of to include desks, chairs, and cabinets, and shared break room with appliances and sufficient utilities for the same.

Attachment A

3.3.4 The Government may provide Service Provider with Government-Owned Vehicle (GOV) and

Government Fleet Card for fuel or fluid for the purpose of transporting detainees to and from ICE facilities or alternative sites in support of Field Office transportation needs. GOV assigned for this purpose will remain the property of the Federal Government, and costs associated with the operation and use of vehicles, such as vehicle maintenance and fuel, will be covered through the Government’s Fleet Management Program. See Attachment 2 “Use of Government-Owned Vehicle/Service Provider-Owned Vehicle and Hold Harmless Statement.”

3.3.4.1 Service Provider shall report any mechanical or safety issues to the COR as soon as possible.

3.3.4.2 Any and all repair and maintenance needs of the GOVs shall be coordinated and handled through the Fleet

Management point of contact within each ICE/ERO Field Office.

3.3.4.3 The Service Provider shall promptly report any accidents or damage to the GOVs or COVs in accordance with ICE Management Directives and any other ICE policies that pertain to reporting such damage.

3.3.4.4 In order for the ICE/ERO Field Office to maintain accurate fleet records of the transportation services assigned to use the vehicles, the Service Provider transportation officers utilizing GOVs or COVs must complete specific documentation in a format that will be provided by ICE/ERO. This documentation will record the times of vehicle usage and will also require inspection of the vehicle condition prior to use.

The required forms will be approved by the COR.

3.3.4.4.1Vehicle Inspection Report: to document inspection and report any observed problem(s).

3.3.4.5 The Service Provider shall be responsible for any costs or expenses associated with the return of the

GOVs or COVs, to include, but not be limited to, towing charges, title replacement fees or licensing expenses made necessary by the loss of any paperwork associated with the vehicles.

3.3.4.6 The Government will provide instruction on the proper use of the Fleet Card to all Service Provider personnel responsible for the operation of any Government Vehicle. The instruction will be in accordance with the ERO Vehicle Management Handbook, see Attachment 3.

3.3.4.7 COV shall be similar to the vehicle requirements of the GOV in accordance to the SOW.

3.4 Service Provider Furnished Items

3.4.1 Service Provider shall provide all necessary administration, materials and administrative supplies, to include phone, FAX, and internet, if necessary.

3.4.2 All Service Provider employees shall be self-sustaining while on duty (e.g., wearing appropriate clothing items/footwear for inclement weather, water, any items for personal comfort and any food items). The Service Provider’s on-site supervisor shall be responsible for the coordination of employee break periods as required.

3.4.3 Service Provider Identification. All Service Provider personnel will be issued federal building ID access badges.

3.4.4 Wireless Communications Items: Service Provider shall provide any pagers and cellular phones they deem necessary for internal operations. Use of Service Provider-owned hardware or software at the work site is allowed. Connection to the Government LAN using Service Provider furnished items is not authorized.

3.5 Vehicle Radios

3.5.1 Where Service Provider uses ERO GOV(s) or COV(s), vehicle radios will be installed and maintained at government expense for GOV only and shall be used by Service Provider DOs during the course of their duties.

3.6 Fuel

3.6.1 For Service Provider use of ERO vehicles, ERO will provide Service Provider with a government Fleet

Card or similar purchasing tool in accordance with the current ERO policy on Service Provider Use of Government Vehicles. For COV, the Service Provider shall be responsible for providing fuel on their own vehicles.

3.7 Insurance

3.7.1 The Service Provider shall provide a certificate of insurance coverage to the CO and COR, establishing that Service Provider maintains insurance coverage of the appropriate type and monetary value to permit their operation of using GOV or COV as specified in the SOW.

3.7.2 The ICE Contracting Officer (CO) in coordination with the ICE/ERO COR shall review and confirm Service Provider insurance qualifications prior to the award of a contract.

3.8 General Hold Harmless Provisions

3.8.1 Unless specifically addressed by the terms of this contract, the parties agree to be responsible for the negligent or wrongful acts or omissions of their respective employees.

3.8.2 Service Provider Held Harmless: ICE liability for any injury, damage or loss to persons or property arising in the performance of this contract and caused by the negligence of its own officers, employees, agents and representatives is governed by the Federal Tort Claims Act, 28 USC 2691 et seq. The Service Provider shall promptly notify ICE of any claims or lawsuits filed against any ICE employees of which Service Provider is notified. The Service Provider will be held harmless for any injury, damage or loss to persons or property caused by an ICE employee arising in the performance of this contract.

3.8.3 Federal Government Held Harmless: Service Provider liability for any injury, damage or loss to persons or property arising out of the performance of this contract and caused by the negligence of its own officers, employees, agents and representatives is governed by the applicable State tort claims act. ICE will promptly notify the Service Provider of any claims filed against any of Service Provider employees of which ICE is notified. The Federal Government will be held harmless for any injury, damage or loss to persons or property caused by a Service Provider employee arising in the performance of this contract.

3.8.4 Defense of Suit: In the event a detainee files suit against the Service Provider contesting the legality of the detainee's incarceration and/or immigration/citizenship status, or a detainee files suit as a result of an administrative error or omission of the Federal Government, ICE will request that the U.S. Attorney's Office, as appropriate, move either to have the Service Provider dismissed from such suit; to have ICE substituted as the proper party defendant; or to have the case removed to a court of proper jurisdiction.

Regardless of the decision on any such motion, ICE will request that the U.S. Attorney's Office be responsible for the defense of any suit on these grounds.

3.8.5 ICE Recovery Right: The Service Provider shall do nothing to prejudice ICE's right to recover against third parties for any loss, destruction of, or damage to U.S. Government property. Upon request of the Contracting Officer, the Service Provider shall furnish to ICE all reasonable assistance and cooperation, including assistance in the prosecution of suit and execution of the instruments of assignment in favor of ICE in obtaining recovery.

3.8.6 Claims for Injury: Any claims for injury by an employee of the Service Provider while performing under the terms of this contract shall be considered a workplace accident with worker’s compensation being an exclusive remedy against the Service Provider. ICE shall be listed as an insured under the Service Provider’s worker’s compensation insurance.

3.9 Hold Harmless provisions specific to the use of the GOVs

3.9.1 The Service Provider shall abide by the Hold Harmless provisions relating to the use of GOVs: Use of Government Owned Vehicles/Service Provider Owned Vehicles and Hold Harmless Statement.

SUBSECTION 4 Service Provider Deliverables List*

Reference Deliverable Name Due Dates Submit To:

2.1 Policies and Procedures Manual as requested COR

2.3 Supervisory Staffing List Service Provider within 30 days after contract award COR

2.5 Organizational Chart Service Provider 30 days after contract award COR

2.8.3 Training Plan 30 days after contract award COR

2.9.3 Service Provider Health Policies/Procedures 30 days after contract award COR Medical Examination Records Initial

*Important Note- the above list is provided as a courtesy to all prospective vendors to assist them in understanding contract/order deliverable requirements. The above list does not negate any deliverable that may have been inadvertently missed but is otherwise required in the SOW. The Service Provider is responsible for providing all required deliverables to the appropriate Government personnel at the required time or interval whether or not the deliverable is contained in the list above.

One hard copy of each deliverable shall be submitted to the CO (A) COR (B), as described in the "Delivery/Days after Award Column".

ITEM DESCRIPTION DELIVERY/DAYS

AFTER AWARD

CO (A)

COR (B)

A001 Registrations, commissions, permits, commercial driver’s licenses, or licenses for each uniformed employee

Prior to Entry On Duty

(EOD) B

A002 Quality Control/Operations Plan Submit Proposed Changes to the COR for review

B

A003 Employee’s certifications that they have read and understand the standards of conduct and corresponding disciplinary actions Prior to EOD B

A004 Notification of change in employee’s health status Immediately B

A005 Detention Officer Work Schedules

Two-week period to be posted one week in advance available upon request by COR

B

A006 Report of employees actually on duty with post assignments Upon request by COR B

AFTER AWARD

CO (A)

COR (B)

A007 Copy of standards of conduct and corresponding disciplinary actions

No more than 30 days after contract award and before contract performance begins

B

A008 Report of employee(s) in violation or attempt to violate standards of conduct

Immediate verbal report and written follow-up within 24 hours. As directed by COR, the written follow-up may be required within two hours of incident.

B

A009 Copy of each employee’s certification of reading standards of conduct.

Prior to EOD B

A010 Copy of the document stating that the employee has received and reviewed the Policy and Procedures Manual

Upon request by the

COR B

A011

Employee termination, transfer, suspension, personnel action relating to disqualifying information or incidents of delinquency within 24 hours. As directed by COR, the written follow-up may be required within two hours.

B

A012 Verbal and written report for escapes

Verbal report immediately, with written report no later than shift end or within 2 hours of incident as directed by COR.

B

A013 Verbal and written report of incidents related to security, safety, health, welfare or injury.

within 24 hours. As directed by COR, the written follow-up may be required within two hours.

B

A014 Physical force incident Report

Verbal report immediately, with written report no later than shift end or within 2 hours of incident as directed by COR.

B

AFTER AWARD

CO (A)

COR (B)

A015 Report of any on contract employee misconduct

Immediate verbal report and written follow-up within 24 hours. As directed by COR, the written follow-up may be required within two hours of incident.

B

A016 Certification that each contract employee has been issued approved uniforms and equipment Prior to EOD B

A017 Drug test results Prior to EOD B

A018 Organizational Chart

No more than 30 days after contract award and before contract performance begins and available for review upon request throughout contract

A-B

A019 Resumes of Key Personnel and Resumes of Service Provider employees

COR written approval before employee EOD B

A020 Training Program

No more than 30 days after contract award and before contract performance begins

B

A021 Initial and Yearly DMV Screening Initial and Yearly B A022 Monthly Employee Listing Monthly to the COR B

A023 Risk Mitigation Plan

No more than 30 days after contract award and before contract performance begins

B

A024 Detainee Counts and Activity Reports Monthly to the COR B

A025 Policies and Procedures Manual As requested B

A026 Service Provider Health Policies and Procedures

No more than 30 days after contract award and before contract performance begins

B

A027 Medical Examination Records As requested B A028 Initial Officer Training Prior to EOD B

A029 Documentation of Refresher Training As requested B

A030 Proficiency Testing Prior to EOD B

A031 Training Records As requested B

A032 Firearms Training

No more than 30 days after contract award and before contract performance begins

B

A033 Firearms Training New Hires 15 Days prior to EOD B

ITEM DESCRIPTION DELIVERY/DAYS

AFTER AWARD

CO (A)

COR (B)

A034 Report of Disturbances and/or Incidents

Immediate verbal report and written follow-up within 24 hours. As directed by COR, the written follow-up may be required within two hours of incident.

B

A035 Injury and Illness Report Monthly (15 days after the end of the month B

A036 Communication Plan

No more than 30 days after contract award and before contract performance begins

B

A037 Security Packets No less than 15 days prior to EOD B

A038 Security Packets – Key Personnel No more than 5 days after contract award. B

A039 Staffing Plan

No more than 30 days after contract award and before contract performance begins

B

*Important Note – the above list is provided as a courtesy to all prospective vendors to assist them in understanding contract/order deliverable requirements. The above list does not negate any deliverable that may have been inadvertently missed but is otherwise required in the SOW. The Service Provider is responsible for providing all required deliverables to the appropriate Government personnel at the required time or interval whether the deliverable is contained in the list above.

1.0 OBJECTIVE
1.1 STATEMENT OF WORK
1.2 DETENTION OFFICER PERFORMANCE
1.2.3 Washington Fixed Posts Locations
1.2.3.2 Seattle AOR Per Call as Needed - Hotel Service
1.2.3.5 Seattle Fixed Post for Seattle Staging estimated hours (Seattle Field Office)
1.2.3.6 In instances where man-hours are not met, the Service Provider will be responsible for covering the missing officers. In extreme instances and on a case-by-case basis, ERO officers may be able to assist.
1.2.3.7 Seattle AOR Fixed Post as Needed – Overtime
1.3 RULES AND REGULATIONS
1.4 TERMS
SUBSECTION 2 GENERAL ADMINISTRATION, ORGANIZATION AND MANAGEMENT
2.1 The Service Provider's Policies and Procedures Manual
2.2 DHS Operations Manual
2.3 Supervisory Staffing
2.4 Key Personnel
2.5 Organizational Chart
2.6 Employee Standards
2.7 Training Program
2.9 Housing, Immigrant Subsistence, Health and Medical Care and Transportation
2.9.1 Short Period Detainee Sites
2.9.3 Health and Medical Care
2.9.4 Transportation
2.9.4.1 Transportation Services (See NDS 2026 for ICE/ERO Transportation requirements)
2.9.4.2 Detainee Transportation - Hearings
2.9.4.3 Detainee Transportation - Hospital
SUBSECTION 3 FACILITY, EQUIPMENT, AND SUPPLIES
3.0 Property Accountability
3.2 Service Provider’s Detention Site, Equipment, Materials and Supplies Furnished by the Service Provider
3.3 Government/Service Provider Furnished Property and Services
3.4 Service Provider Furnished Items
3.5 Vehicle Radios
3.6 Fuel
3.7 Insurance
3.8 General Hold Harmless Provisions
3.9 Hold Harmless provisions specific to the use of the GOVs

SUBSECTION 4 Service Provider Deliverables List*

File details come from the government source that posted it. Updated .