70CDCR26R00000026.pdf
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- Attached to
- Turn-key Detention Facilities
- Solicitation number
- 70CDCR26R00000026
- Issued by
-
Immigration and Customs Enforcement
About this file
This is a Request for Proposal (RFP) for multiple turnkey detention facility management contracts issued by the Department of Homeland Security, Immigration and Customs Enforcement (ICE), Office of Acquisition Management. ICE seeks separate single-award Indefinite Delivery/Indefinite Quantity (IDIQ) contracts for comprehensive detention facility services across four geographic requirements: Denver (Requirement A), Miami (Requirement B), Philadelphia (Requirement C), and Seattle (Requirement D). Requirements A, B, and C are for non-IHSC-staffed facilities, while Requirement D is IHSC-staffed. The anticipated contract type is a hybrid Firm-Fixed-Price and Labor-Hour IDIQ with a 120-month ordering period inclusive of a 60-day transition period, with an option to extend services up to six months per FAR 52.217-8. The solicitation number is 70CDCR26R00000026, with an issue date of August 28, 2026, and offer receipt deadline of September 11, 2026. Minimum contract value is $5,000,000 during the ordering period, with maximum value calculated as the total IDIQ value multiplied by 20%.
The contractor shall provide turnkey detention facility operations including secure custody, care, supervision, and safekeeping of detainees on a 24/7/365 basis. Required services encompass facility management, all personnel and labor, equipment, vehicles, supplies, materials, detention operations, transportation services, food services, operations and maintenance, and support services. Pricing must be submitted using the Detention Services Cost Statement (Attachment 14) and Turn-key Pricing Spreadsheet (Attachment 15) with tier-based bed-day rates. The contract incorporates numerous FAR clauses, DHS security requirements including FedRAMP compliance for cloud systems, supply chain risk management, encryption standards, continuous monitoring, incident reporting, and comprehensive privacy and information governance requirements. The contractor must maintain minimum insurance of $3,000,000 for workers' compensation and liability claims. Contracting Officers' Representatives are designated for each requirement: Robert Hobart (Denver), Derrick Barber (Miami and Seattle), and Shaun Moss (Philadelphia). The Government reserves the right to negotiate the final CLIN structure with the apparent successful offeror prior to award.
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SECTION
15A. NAME AND
ADDRESS
OF OFFEROR
SOLICITATION, OFFER, AND AWARD 1. This Contract is a Rated Order under the Defense Priorities and Allocations System (DPAS) - Code of Federal Regulations - at 15 CFR 700.
RATING PAGE
2. CONTRACT NUMBER 3. SOLICITATION NUMBER 4. TYPE OF SOLICITATION 5. DATE ISSUED 6. REQUISITION/PURCHASE NUMBER
CODE7. ISSUED BY 8. ADDRESS OFFER TO (If other than item 7)
NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".
SOLICITATION
9. Sealed offers in original and copies for furnishings the supplies or services in the Schedule will be received at the place specified in item 8, or if hand carried, in the depository located in until local time
CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision Number 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.
10. FOR
INFORMATION
CALL:
A. NAME B. TELEPHONE (NO COLLECT CALLS)
AREA CODE NUMBER EXTENSION
C. EMAIL ADDRESS
11. TABLE OF CONTENTS
(X) DESCRIPTION PAGE(S) (X) SECTION PAGE(S)DESCRIPTION
A B
C D E F G H
I
J
K
L
M EVALUATION FACTORS FOR AWARD
INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS
REPRESENTATIONS, CERTIFICATIONS AND OTHER
STATEMENTS OF OFFERORS
PART IV - REPRESENTATIONS AND INSTRUCTIONS
LIST OF ATTACHMENTS
PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS
CONTRACT CLAUSESSOLICITATION/CONTRACT FORM
SUPPLIES OR SERVICES AND PRICES/COSTS
DESCRIPTION/SPECIFICATIONS/WORK STATEMENT
PACKAGING AND MARKING
INSPECTION AND ACCEPTANCE
DELIVERIES OR PERFORMANCE
CONTRACT ADMINISTRATION DATA
SPECIAL CONTRACT REQUIREMENTS
NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.
OFFER (Must be fully completed by offeror)
12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the set opposite each item, delivered at the designated point(s), within the time specified in the schedule.
13. DISCOUNT FOR PROMPT PAYMENT
(See Section I, Clause Number 52.232-8)
14. ACKNOWLEDGMENT OF AMENDMENTS
(The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):
10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS (%)
DATEAMENDMENT NUMBERAMENDMENT NUMBER DATE
CODE FACILITY 16. NAME AND THE TITLE OF PERSON AUTHORIZED TO SIGN OFFER
(Type or print)
AREA CODE NUMBER EXTENSION
15C. CHECK IF REMITTANCE ADDRESS IS
DIFFERENT FROM ABOVE - ENTER
SUCH ADDRESS IN SCHEDULE.
17. SIGNATURE 18. OFFER DATE
AWARD (To be completed by Government)
19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION
22. AUTHORITY FOR USING OTHER THAN FULL OPEN COMPETITION UNDER THE
UNITED STATES CODE AT:
10 U.S.C. 3204(a) ( )41 U.S.C. 3304(a) (
24. ADMINISTERED BY (If other than Item 7)
26. NAME OF CONTRACTING OFFICER (Type or print)
IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.
AUTHORIZED FOR LOCAL REPRODUCTION
Previous edition is unusable
23. SUBMIT INVOICES TO ADDRESS SHOWN IN
(4 copies unless otherwise specified)
25. PAYMENT WILL BE MADE BY
27. UNITED STATES OF AMERICA
(Signature of Contracting Officer)
28. AWARD DATE
CODE
ITEM
STANDARD FORM 33 (REV. 12/2022)
Prescribed by GSA - FAR (48 CFR) 53.214 (c)
SEALED BID (IFB) INVITATION FOR BID
NEGOTIATED (RFP) REQUEST FOR
PROPOSAL
(Hour) (Date)
PART I - THE SCHEDULE PART II - CONTRACT CLAUSES
15B. TELEPHONE NUMBER
CODE
OF PAGES
Shane Crowl; Shane.Crowl@ice.dhs.gov AND oaqdcr@ice.dhs.gov
70CDCR26R00000026
shane.crowl@ice.dhs.gov
DETENTION COMPLIANCE AND REMOVALS
ICE Office of Acquisition Management 500 12th St SW
WASHINGTON DC 20024
70CDCR
1700 ES
SHANE CROWL
09/11/2026
08/28/2026
1 2
1-2 5-6 7-8 10-28
29-75
76-77
78-112
113-123 124-132
CONTINUATION SHEET
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGES
NAME OF OFFEROR OR CONTRACTOR
SUPPLIES/SERVICES
(B)
UNIT
(D)
UNIT PRICE
(E)
AMOUNT
(F)
OPTIONAL FORM 336 (4-86)
Sponsored by GSA FAR (48 CFR) 53.110
ITEM NO.
(A)
QUANTITY
(C)
NSN 7540-01-152-8067
70CDCR26R00000026
Solicitation for Multi Turn-Key Detention
Centers in accordance with sections A-M of this
Request for Proposal (RFP), including
Attachments (See Section J).
SECTION B:
SUPPLIES OR SERVICES AND PRICES/COSTS
B.1. GENERAL
The contractor shall provide all management, supervision, labor, and materials necessary to perform the services identified in the Performance Work Statement (PWS).
B.2. CONTRACT PRICING
Attachment 14– Detention Services Cost Statement (DSCS) Attachment 15- Turn-key Pricing Spreadsheet
Each requirement (facility) is anticipated to have a standalone Contract Line Item Number (CLIN) structure. This structure is necessary because each facility may have unique requirements, services, operational responsibilities, and tier-based pricing considerations.
Offerors shall submit a pricing buildup using Attachment 14, Detention Services Cost Spreadsheet (DSCS). The DSCS will be used to assist in the establishment of the resultant CLIN structure and to incorporate the offeror’s proposed tier-based bed-day rates. Attachment 15, Pricing Spreadsheet, provides the anticipated CLIN structure for each requirement (facility), including pricing structures for contractor-owned and contractor-operated facilities, as well as government-owned, contractor-operated and maintained facilities.
The final CLIN structure included in any resultant award will be based on the specific requirements applicable to each facility and the pricing proposed in the DSCS. The Government reserves the right to negotiate the final CLIN structure with the apparent successful offeror immediately prior to award.
Offerors are responsible for carefully reviewing Attachment 02, DSCS, and Attachment 03, Pricing Spreadsheet, to ensure their proposed pricing aligns with the anticipated CLIN structure for each requirement (facility).
B.3. MINUMUM AND MAXIMUM QUANTITIES
In accordance with Revolutionary Federal Acquisition Regulation Overhaul (RFO) 16.504, the minimum and maximum quantity that the Government will acquire under each contract is as follows:
Minimum: $5,000,000 during the ordering period of the resultant IDIQ.
Maximum: The maximum for each IDIQ will be the calculated total value of the resultant IDIQ including the entire ordering period multiplied by 20%. This amount will be stated in each IDIQ award.
Request for Proposal (RFP) 70CDCR26R00000026
B.4. FUNDING
Funds for services will be obligated at the task order level as they become available. Any excess funds may be de-obligated at the task order level through a unilateral task order modification issued by the Government.
[END OF SECTION B]
[THE REMAINDER OF THIS PAGE IS INTENTIONALLY LEFT BLANK]
SECTION C:
DESCRIPTION/SPECIFICATIONS
C.1. PERFORMANCE WORK STATEMENT (PWS)
The PWS is attached to this solicitation:
1. Attachment 01- Performance Work Statement (Non-IHSC) (Requirements A- Denver, B -Miami and C- Philadelphia);
2. Attachment 01a- Facility-Specific Requirements (Requirement A, Denver)
3. Attachment 01b- Facility-Specific Requirements (Requirement B, Miami)
4. Attachment 01c- Facility-Specific Requirements (Requirement C, Philadelphia)
5. Attachment 02 – Turnkey Facility PWS (IHSC) (Requirement D, Seattle);
6. Attachment 02a- Facility-Specific Requirements (Requirement D, Seattle);
7. Attachment 02b- Stationary Guards (Requirement D, Seattle)
[END OF SECTION C]
[THE REMAINDER OF THIS PAGE IS INTENTIONALLY LEFT BLANK]
SECTION D:
PACKING AND MARKING
D.1. PACKING AND MARKING
No packing or marking requirements are applicable to this requirement.
[END OF SECTION D]
SECTION E:
INSPECTION AND ACCEPTANCE
E.1. CLAUSES AND/OR PROVISIONS INCORPORATED BY REFERENCE
The following clauses are incorporated by reference:
Number Title Date 52.246-4 Inspection of Services—Fixed-Price Aug 1996
E.2. INSPECTION AND ACCEPTANCE
The government will conduct inspection and acceptance for all rendered services including deliverables in accordance with FAR 52.212-4 (DEVIATION 25-21). See:
i. Attachment 01 - Turnkey Facility PWS (Non-IHSC) (Requirements A- Denver, B -Miami and C- Philadelphia)
ii. Attachment 01a - Facility-Specific Requirements (Requirement A, Denver)
iii. Attachment 01b - Facility-Specific Requirements (Requirement B, Miami)
iv. Attachment 01c - Facility-Specific Requirements (Requirement C, Philadelphia)
v. Attachment 02 - Turnkey Facility PWS (IHSC) (Requirement D-Seattle)
vi. Attachment 02a - Facility-Specific Requirements (Requirement D - Seattle)
vii. Attachment 02b - Stationary Guards (Requirement D- Seattle)
viii. Attachment 03 - QASP_PRS_NDS 2026_2026AUG
ix. Attachment 03 - QASP_PRS_PBNDS_2026AUG
Review of Deliverables:
a. The COR will provide written acceptance, comments and/or change requests, if any, within 30 business days from receipt by the Government of the initial deliverable.
b. Upon receipt of the Government comments, the Contractor shall have 15 business days to incorporate the Government's comments and/or change requests and to resubmit the deliverable in its final form.
c. If written acceptance, comments and/or change requests are not issued by the Government within 30 calendar days of submission, the draft deliverable shall be deemed acceptable as written and the Contractor may proceed with the submission of the final deliverable product. The Contractor shall provide all deliverables to the COR in Microsoft Excel, PowerPoint or Word format.
E.3. CONTRACTOR PERFORMANCE ASSESSMENT REPORTING SYSTEM
(CPARS)
In accordance with Federal Acquisition Regulation (FAR) Subpart 42.15, it is anticipated that past performance evaluations will be entered into CPARS, the governmentwide evaluation reporting tool for all past performance reports on contracts and orders. For more information regarding CPARS, please visit http://www.cpars.gov/.
E.4. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)
Services will be evaluated in accordance with the metrics outlined in the QASP and Performance Requirements Summary (Attachment 03 - QASP_PRS_NDS 2026_2026AUG and Attachment 03a - QASP_PRS_PBNDS_2026AUG)
[END OF SECTION E]
http://www.cpars.gov/
SECTION F:
DELIVERIES OR PERFORMANCE
F.1. CLAUSES AND/OR PROVISIONS INCORPORATED BY REFERENCE
The following clauses are incorporated by reference:
52.242-15 Stop-Work Order Aug 1989 52.242-17 Government Delay of Work Apr 1984
F.2. PERIOD OF PERFORMANCE
Each contract, when awarded, has an anticipated period of performance inclusive of a 120 month ordering period in accordance with FAR 17.2. Included in the ordering period will be a sixty (60) day transition period. The option to extend services for up to six (6) months, in accordance with FAR 52.217-8, is being evaluated but will not be listed as a separate CLIN. The associated cost will not be included in the overall price of the contract:
The anticipated period of performance for each requirement is as follows:
Requirement A, B, C and D:
Period of Performance Dates Ordering Period 120 Months
Note: Actual dates will be incorporated once an award date is finalized.
F.3. PLACE OF PERFORMANCE
Addresses of the place of performance for each location will be filled in after award.
See PWS Addendums for each location requirements (A, B, C, and D)
F.4. LIST OF DELIVERABLES
For a complete list of deliverables see:
Attachment 01 - Turnkey Facility PWS (Non-IHSC) (Requirements A- Denver, B -Miami and C- Philadelphia) Attachment 01a - Facility-Specific Requirements (Requirement A, Denver) Attachment 01b - Facility-Specific Requirements (Requirement B, Miami)
Attachment 01c - Facility-Specific Requirements (Requirement C, Philadelphia) Attachment 02 - Turnkey Facility PWS (IHSC) (Requirement D-Seattle) Attachment 02a - Facility-Specific Requirements (Requirement D - Seattle) Attachment 02b - Stationary Guards (Requirement D- Seattle)
[END OF SECTION F]
SECTION G:
CONTRACT ADMINISTRATION DATA
G.1. CONTRACT ADMINISTRATION
Notwithstanding the contractor’s responsibility for management of daily operations of the facility during the contract performance, the administration of the contract will require coordination between ICE and the contractor.
G.2. CONTRACTING OFFICER’S REPRESENTATIVE (COR)
The following individual(s) is(are) designated as the COR for this requirement and is authorized by the contracting officer (CO) to perform specific contract administration functions such as inspection and acceptance of services and other functions of a technical nature:
Requirement A: Robert Hobart Requirement B: Derrick Barber Requirement C: Shaun Moss Requirement D: Derrick Barber
The CORs will represent the CO in the administration of technical details within the scope of the Contract. The CORs are also responsible for the final inspection and acceptance of all Contract deliverables and reports. The CORs are not otherwise authorized to make any representations or commitments of any kind on behalf of the CO or the Government. The CORs do not have authority to alter the contractor’s obligations or to change the contract specifications, price, terms or conditions. If, as a result of technical discussions, it is desirable to modify contract obligations or the specification, changes will be issued in writing and signed by the CO.
G.3. INVOICE INSTRUCTIONS
Invoicing instructions will be provided within the award.
[END OF SECTION G]
SECTION H:
SPECIAL CONTRACT REQUIREMENTS
H.1. PERFORMANCE-BASED SERVICES CONTRACTING (PBSC)
Through the direction of the Office of Management and Budget (OMB), Office of Federal Procurement Policy (OFPP), performance-based contracting techniques will be applied to this contract to the “maximum extent practicable.” For information about PBSC, refer to RFO 37.101.
Performance-based contracts for service must include:
a) Performance requirements that define the work in measurable, mission-related terms;
b) Performance standards (i.e., quality, quantity, timeliness) tied to the performance requirements; and
c) A Government QASP or other suitable plan that describes how the contractor’s performance will be measured against the performance standards or service level agreements (SLAs).
H.2. DISCLOSURE OF INFORMATION – OFFICIAL USE ONLY
Each officer or employee of the contractor or subcontractor at any tier to whom “Official Use Only” information may be made available or disclosed, shall be notified in writing by the contractor that “Official Use Only” information disclosed to that individual can be used only for a purpose, and to the extent authorized herein, and that further disclosure of any such “Official Use Only” information, by any means, for a purpose or to an extent unauthorized herein, may subject the offender to criminal sanctions imposed by 18 U.S.C. Sections 641 and 3571. Section 641 of 18 U.S.C. provides, in pertinent part, that whoever knowingly converts to his use or the use of another, or without authority sells, conveys, or disposes of any record of the United States or whoever receives the same with the intent to convert it to his use or gain, knowing it to have been converted, shall be guilty of a crime punishable by a fine or imprisoned up to 10 years, or both.
H.3. CONTRACTOR’S INSURANCE AND FAR 52.228-10
The contractor shall maintain insurance in an amount not less than $3,000,000 to protect the contractor from claims under workman compensation acts and from any other claims for damages for personal injury, including death which may arise from operations under this contract whether such operations by the contractor itself or by any subcontractor or anyone directly or indirectly employed by either business entity. The contractor shall maintain general liability insurance: bodily injury liability coverage written on a comprehensive form of policy of at least $500,000 per occurrence is required.
Additionally, an automobile liability insurance policy providing for bodily injury and property damage liability covering automobiles operated in the United States (U.S.) shall provide coverage of at least $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property coverage. Certificates of such insurance shall be subject to the approval of the CO for adequacy of protection. All insurance certificates required under this contract shall provide 30 days’ notice to the government of any contemplated cancellation. The contractor shall ensure that all staff having access to alien monies and valuables are bonded in an amount sufficient to ensure reimbursement to the alien by the contractor in case of loss.
H.4. ICE INFORMATION GOVERNANCE AND PRIVACY REQUIREMENTS (JUL
2017)
In addition to FAR 52.224-1 Privacy Act Notification (APR 1984), 52.224-2 Privacy Act (APR 1984), 52.224-3 Privacy Training – Alternate I (DEVIATION), and HSAR Clauses, the following instructions must be included in their entirety in all contracts.
Limiting Access to Privacy Act and Other Sensitive Information In accordance with FAR 52.224-1 Privacy Act Notification (APR 1984), and FAR 52.224-2 Privacy Act (APR 1984), if this contract requires contractor personnel to have access to information protected by the Privacy Act of 1974, the contractor is advised that the relevant DHS system of records notices (SORNs) applicable to this Privacy Act information may be found at https://www.dhs.gov/system-records-notices-sorns.
Applicable SORNS of other agencies may be accessed through the agencies’ websites or by searching GovInfo, available at https://www.govinfo.gov that replaced the FDsys website in December 2018. SORNs may be updated at any time.
Prohibition on Performing Work Outside a Government Facility/Network/Equipment The contractor shall perform all tasks on authorized Government networks, using Government-furnished IT and other equipment and/or Workplace as a Service (WaaS) if WaaS is authorized by the Performance Work Statement, Government information shall remain within the confines of authorized Government networks at all times. Except where telework is specifically authorized within this contract, the contractor shall perform all tasks described in this document at authorized Government facilities; the contractor is prohibited from performing these tasks at or removing Government-furnished information to any other facility; and Government information shall remain within the confines of authorized Government facilities at all times. Contractors may only access classified materials on government furnished equipment in authorized government owned facilities regardless of telework authorizations.
Prior Approval Required to Hire Subcontractors The Contractor is required to obtain the CO’s approval prior to engaging in any contractual relationship (subcontractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under or relating to this contract. The Contractor (and any Subcontractor) is required to abide by Government and Agency guidance for protecting sensitive and proprietary information.
Separation Checklist for Contractor Employees
Request for Proposal (RFP) 70CDCR26R00000026 https://www.dhs.gov/system-records-notices-sorns https://www.govinfo.gov/
Contractor shall complete a separation checklist before any employee or subcontractor employee terminates working on the contract. The separation checklist must verify: (1) return of any Government-furnished equipment; (2) return or proper disposal of sensitive personally identifiable information (PII), in paper or electronic form, in the custody of the employee or Subcontractor employee including the sanitization of data on any computer systems or media as appropriate; and (3) termination of any technological access to the contractor’s facilities or systems that would permit the terminated employee’s access to sensitive PII.
In the event of adverse job actions resulting in the dismissal of an employee or subcontractor employee, the contractor shall notify the Contracting Officer’s Representative (COR) within 24 hours. For normal separations, the Contractor shall submit the checklist on the last day of employment or work on the contract.
As requested, contractors shall assist the ICE Point of Contact (ICE/POC), CO, or COR with completing ICE Form 50-005/Contractor Employee Separation Clearance Checklist by returning all Government-furnished property including but not limited to computer equipment, media, credentials and passports, smart cards, mobile devices, PIV cards, calling cards, and keys and terminating access to all user accounts and systems.
Contractor’s Commercial License Agreement and Government Electronic Information Rights Except as stated in the PWS and, where applicable, the Contractor’s Commercial License Agreement, the Government Agency owns the rights to all electronic information (electronic data, electronic information systems or electronic databases) and all supporting documentation and associated metadata created as part of this contract. All deliverables (including all data and records) under the contract are the property of the U.S. Government and are considered federal records, for which the Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein. The contractor must deliver sufficient technical documentation with all data deliverables to permit the agency to use the data.
Privacy Lead Requirements If the contract involves an IT system build or substantial development or changes to an IT system that may require privacy documentation, the contractor shall assign or procure a privacy lead, to be listed under the PWS’s required contractor personnel section. The privacy lead shall be responsible for providing adequate support to DHS to ensure DHS can complete any required PTA, PIA, SORN, or other supporting documentation to support privacy compliance. The Privacy Lead shall work with personnel from the program office, the ICE Privacy Unit, the Office of the Chief Information Officer, and the Records and Data Management Unit to ensure that the privacy documentation is kept on schedule, that the answers to questions in the PIA are thorough and complete, and that questions asked by the ICE Privacy Unit and other offices are answered in a timely fashion.
The Privacy Lead:
• Must have excellent writing skills, the ability to explain technology clearly for a non-technical audience, and the ability to synthesize information from a variety of sources.
• Must have excellent verbal communication and organizational skills.
• Must have experience writing PIAs. Ideally the candidate would have experience writing PIAs for DHS.
• Must be knowledgeable about the Privacy Act of 1974 and the E-
Government Act of 2002.
• Must be able to work well with others.
If a Privacy Lead is already in place with the program office and the contract involves IT system builds or substantial changes that may require privacy documentation, the requirement for a separate Private Lead specifically assigned under this contract may be waived provided the contractor agrees to have the existing Privacy Lead coordinate with and support the ICE Privacy POC to ensure privacy concerns are proactively reviewed and so ICE can complete any required PTA, PIA, SORN, or other supporting documentation to support privacy compliance if required. The contractor shall work with personnel from the program office, the ICE Office of Information Governance and Privacy, and the Office of the Chief Information Officer to ensure that the privacy documentation is kept on schedule, that the answers to questions in any privacy documents are thorough and complete, that all records management requirements are met, and that questions asked by the ICE Privacy Unit and other offices are answered in a timely fashion.
H.5. COMPLIANCE WITH DHS SECURITY POLICY TERMS AND CONDITIONS
All hardware, software, and services provided under this task order must be compliant with DHS National Security Systems Policy Directive 4300B, Version 10.1, November 21, 2018' for NSS Collateral (Unclass, Secret or Top Secret Collateral).
H.6. ENCRYPTION COMPLIANCE TERMS AND CONDITIONS
If encryption is required, the following methods are acceptable for encrypting sensitive information:
a) FIPS 197 (Advanced Encryption Standard (AES)) 256 algorithm and cryptographic modules that have been validated under FIPS 140-2.
b) National Security Agency (NSA) Type 2 or Type 1 encryption.
c) Public Key Infrastructure (PKI) (see paragraph 5.5.2.1 of the Department of
Homeland Security (DHS) IT Security Program Handbook (DHS Management Directive (MD) 4300A) for Sensitive Systems).
H.7. SECURITY REVIEW TERMS AND CONDITIONS
The Government may elect to conduct periodic reviews to ensure that the security requirements contained in this contract are being implemented and enforced. The contractor shall afford ICE, including the organization of ICE Office of the Chief Information Officer, the Office of the Inspector General, authorized Contracting Officer Representative (COR), and other government oversight organizations, access to the contractor's facilities, installations, operations, documentation, databases and personnel used in the performance of this contract. The contractor will contact ICE Chief Information Security Officer to coordinate and participate in the review and inspection activity of government oversight organizations external to ICE. Access shall be provided to the extent necessary for the government to carry out a program of inspection, investigation, and audit to safeguard against threats and hazards to the integrity, availability, and confidentiality of ICE data or the function of computer system operated on behalf of ICE, and to preserve evidence of computer crime.
H.8. INTERCONNECTION SECURITY AGREEMENT (ISA) TERMS AND
CONDITIONS
Interconnections between DHS/ICE and non-DHS/ICE IT systems shall be established only through controlled interfaces and via approved service providers. The controlled interfaces shall be authorized at the highest security level of information on the network. Connections with other Federal agencies shall be documented based on interagency agreements, memoranda of understanding, service level agreements or interconnection security agreements.
H.9. PERSONAL IDENTIFICATION VERIFICATION (PIV) CREDENTIAL
COMPLIANCE TERMS AND CONDITIONS
a) Procurements for products, systems, services, hardware, or software involving controlled facility or information system shall be PIV-enabled by accepting HSPD-12 PIV credentials as a method of identity verification and authentication.
b) Procurements for software products or software developments shall be compliant by accepting PIV credentials as the common means of authentication for access for federal employees and contractors.
c) PIV-enabled information systems must demonstrate that they can correctly work with PIV credentials by responding to the cryptographic challenge in the authentication protocol before granting access.
d) If a system is identified to be non-compliant with HSPD-12 for PIV credential enablement, a remediation plan for achieving HSPD-12 compliance shall be required for review, evaluation, and approval by the CISO.
H.10. IN ACCORDANCE WITH FEDRAMP
1) FedRAMP IT Systems Security Requirements
a) The Federal agency will determine the security category for the cloud system in accordance with Federal Information Processing Standard 199; then, the contractor/Cloud Service Provider (CSP) shall apply the appropriate set of impact baseline controls as required in the FedRAMP Cloud Computing Security Requirements Baseline document to ensure compliance to security standards. The FedRAMP baseline controls are based on the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53, Revision 4, Security and Privacy Controls for Federal Information Systems and Organizations (as amended), and also includes a set of additional controls for use within systems providing cloud services to the federal government.
b) The CSP shall maintain a security management continuous monitoring environment that meets or exceeds the requirements outlined in the latest edition of FedRAMP Cloud Computing Security Requirements Baseline and FedRAMP Continuous Monitoring Requirements.
2) FedRAMP Privacy Requirements
Contractor shall be responsible for the following privacy and security safeguards:
a) To the extent required to carry out the FedRAMP assessment and authorization process and FedRAMP continuous monitoring, to safeguard against threats and hazards to the security, integrity, and confidentiality of any non-public Government data collected and stored by the contractor, the contractor shall afford the Government access to the contractor’s facilities, installations, technical capabilities, operations, documentation, records, and databases.
b) If new or unanticipated threats or hazards are discovered by either the Government or the contractor, or if existing safeguards have ceased to function, the discoverer shall immediately bring the situation to the attention of the other party.
c) The contractor shall also comply with any additional FedRAMP privacy requirements.
d) The Government has the right to perform manual or automated audits, scans, reviews, or other inspections of the vendor’s IT environment being used to provide or facilitate services for the Government. In accordance with the Federal Acquisitions Regulations (FAR) clause 52.239-1, contractor shall be responsible for the following privacy and security safeguards:
i. The contractor shall not publish or disclose in any manner, without the
CO’s written consent, the details of any safeguards either designed or developed by the Contractor under this contract or otherwise provided by the Government. Exception—Disclosure to a Consumer Agency for purposes of C&A verification.
ii. To the extent required to carry out a program of inspection to safeguard against threats and hazards to the security, integrity, and confidentiality of Government data, the contractor shall afford the
Government access to the contractor’s facilities, installations, technical capabilities, operations, documentation, records, and databases within 72 hours. The program of inspection shall include, but is not limited to: Authenticated and unauthenticated operating system/network vulnerability scans Authenticated and unauthenticated we b application vulnerability scans Authenticated and unauthenticated database application vulnerability scans Automated scans can be performed by Government personnel, or agents acting on behalf of the Government, using Government operated equipment, and Government specified tools.
iii. If new or unanticipated threats or hazards are discovered by either the Government or the contractor, or if existing safeguards have ceased to function, the discoverer shall immediately bring the situation to the attention of the other party.
iv. If the vendor chooses to run its own automated scans or audits, results from these scans may, at the Government’s discretion, be accepted in lieu of Government performed vulnerability scans. In these cases, scanning tools and their configuration shall be approved by the Government. In addition, the results of vendor-conducted scans shall be provided, in full, to the Government.
3) Sensitive Information Storage
Controlled Unclassified information (CUI), data, and/or equipment will only be disclosed to authorize personnel on a need-to-know basis. The contractor shall ensure that appropriate administrative, technical, and physical safeguards are established to ensure the security and confidentiality of this information, data, and/or equipment is properly protected. When no longer required, this information, data, and/or equipment will be returned to Government control, destroyed, or held until otherwise directed.
Destruction of items shall be accomplished by following NIST SP 800-88, Guidelines for Media Sanitization.
The disposition of all data will be at the written direction of the COR; this may include documents returned to Government control; destroyed; or held as specified until otherwise directed. Items returned to the Government shall be hand carried or sent by certified mail to the COR.
4) Protection of Information
The contractor shall be responsible for properly protecting all information used, gathered, or developed because of work under this contract. The contractor shall also protect all Government data, equipment, etc. by treating the information as sensitive.
All information about the systems gathered or created under this contract should be considered as CUI information. It is anticipated that this information will be gathered, created, and stored within the primary work location. If contractor personnel must remove any information from the primary work area, they should protect it to the same extent they would their proprietary data and/or company trade secrets. The use of any information that is subject to the Privacy Act will be utilized in full accordance with all rules of conduct as applicable to Privacy Act Information.
The government will retain unrestricted rights to government data. The government retains ownership of any user created/loaded data and applications hosted on vendor’s infrastructure, as well as maintains the right to request full copies of these at any time.
The data that is processed and stored by the various applications within the network infrastructure contains financial data as well as personally identifiable information (PII). This data and PII shall be protected against unauthorized access, disclosure or modification, theft, or destruction. The contractor shall ensure that the facilities that house the network infrastructure are physically secure.
The government-owned data must be available to the Government upon request within one business day or within the timeframe specified otherwise and shall not be used for any other purpose other than that specified herein. The contractor shall provide requested data at no additional cost to the government.
No data shall be released by the contractor without the consent of the Government in writing. All requests for release must be submitted in writing to the COR/CO.
5) Security Classification
The preparation of the deliverables in this contract will be completed at a Sensitive but Unclassified level unless a higher level is specified.
6) Confidentiality and Nondisclosure
The preliminary and final deliverables and all associated working papers and other material deemed relevant by the agency that have been generated by the contractor in the performance of this contract, are the property of the U.S. Government, and must be submitted to the COR at the conclusion of the contract. The U.S. Government has unlimited data rights to all deliverables and associated working papers and materials in accordance with FAR 52.227-1, 52.227-2, 52.227-3, 52.227-11, 52.227-14, 52.227-16.
All documents produced for this project are the property of the U.S. Government and cannot be reproduced or retained by the contractor. All appropriate project documentation will be given to the agency during and at the end of this contract. The contractor shall not release any information without the written consent of the CO.
Personnel working on any of the tasks described may, at Government request, be required to sign formal non-disclosure and/or conflict of interest agreements to guarantee the protection and integrity of Government information and documents.
7) Disclosure of Information
Any information made available to the contractor by the Government shall be used only for carrying out the provisions of this contract and shall not be divulged or made known in any manner to any persons except as may be necessary in the performance of the contract. In performance of this contract, the contractor assumes responsibility for protection of the confidentiality of Government records and shall ensure that all work performed by its subcontractors shall be under the supervision of the contractor or the contractor’s responsible employees. Each officer or employee of the contractor or any of its subcontractors to whom any Government record may be made available or disclosed shall be notified in writing by the contractor that information disclosed to such officer or employee can be used only for that purpose and to the extent authorized herein. Further disclosure of any such information, by any means, for a purpose or to an extent unauthorized herein, may subject the offender to criminal sanctions imposed by 18 U.S.C. §§ 1030.
8) FedRAMP Security Requirements Overview:
a) The minimum requirements for low and moderate impact cloud systems are contained within the FedRAMP Cloud Computing Security Requirements Baseline. The contractor and Federal Government Agency share responsibility to ensure compliance with security requirements.
b) The implementation of a new Federal Government cloud system requires a formal process, known as Assessment and Authorization, which provides guidelines for performing the assessment.
c) FedRAMP requires cloud service providers to utilize a Third-Party Assessment Organization (3PAO) to perform an assessment of the cloud service provider’s security controls to determine the extent to which security controls are implemented correctly, operate as intended, and produce the desired outcome with respect to meeting security requirements.
d) The FedRAMP PMO security staff will be available for consultation during the process. Both the FedRAMP PMO staff and JAB will review the results before issuing a Provisional Authorization decision. The Government reserves the right to verify the infrastructure and security test results before issuing an Authorization decision.
e) Federal agencies will be able to leverage the provisional Authorization granted by FedRAMP and any documentation prepared by the contractor to issue their own authority to operate.
f) The vendor is advised to review the FedRAMP guidance documents (see References below) to determine the level of effort that will be necessary to complete the requirements. All FedRAMP documents and templates are available at http://FedRAMP.gov.
9) FedRAMP Security Compliance Requirements http://fedramp.gov/
The contractor shall implement the controls contained within the FedRAMP Cloud Computing Security Requirements Baseline and FedRAMP Continuous Monitoring Requirements for low and moderate impact system (as defined in FIPS 199). These documents define requirements for compliance to meet minimum Federal information security and privacy requirements for both low and moderate impact systems. While the FedRAMP baseline controls are based on NIST SP 800-53, Revision 4. The contractor shall generally, substantially, and in good faith follow FedRAMP guidelines and Security guidance. In situations where there are no procedural guides, the contractor shall use generally accepted industry best practices for IT security.
10) Required FedRAMP Policies and Regulations
The contractor shall comply with FedRAMP Security Assessment Framework – describing a general security Assessment Framework for the Federal Risk and Authorization Management Program (FedRAMP). This document details the security assessment process which must be used to achieve FedRAMP compliance. Download here:
https://www.fedramp.gov/assets/resources/documents/FedRAMP_Security_As sessment_Framework.pdf
11) Assessment and Authorization
DHS/ICE may choose to cancel the contract/award and terminate any outstanding orders if the contractor has its provisional authorization revoked and the deficiencies are greater than agency risk tolerance thresholds.
12) Assessment of the System
a) The contractor shall comply with FedRAMP requirements as mandated by
Federal laws and policies, including making available any documentation, physical access, and logical access needed to support this requirement. The Level of Effort for the A&A is based on the System’s NIST Federal Information Processing Standard (FIPS) Publication 199 categorization. The contractor shall create, maintain and update the following documentation using FedRAMP requirements and templates, which are available at http://FedRAMP.gov :
Privacy Impact Assessment (PIA) FedRAMP Test Procedures and Results Security Assessment Report (SAR) System Security Plan (SSP) IT System Contingency Plan (CP) IT System Contingency Plan (CP) Test Results POA&M Continuous Monitoring Plan (CMP) FedRAMP Control Tailoring Workbook
Request for Proposal (RFP) 70CDCR26R00000026 https://www.fedramp.gov/assets/resources/documents/FedRAMP_Security_Assessment_Framework.pdf https://www.fedramp.gov/assets/resources/documents/FedRAMP_Security_Assessment_Framework.pdf
Control Implementation Summary Table Results of Penetration Testing Software Code Review Interconnection Agreements/Service Level
Agreements/Memorandum of Agreements.
b) Information systems must be assessed by an accredited 3PAO whenever there is a significant change to the system’s security posture in accordance with the FedRAMP Continuous Monitoring Plan.
c) The Government reserves the right to perform penetration testing. If the Government exercises this right, the contractor shall allow Government employees (or designated third parties) to conduct security assessment activities to include control reviews in accordance with FedRAMP requirements (https://www.fedramp.gov/assets/resources/documents/CSP_Penetration_Test_ Guidance.pdf). Review activities include but are not limited to scanning operating systems, web applications, wireless scanning; network device scanning to include routers, switches, and firewall, and IDS/IPS; databases and other applicable systems, including general support structure, that support the processing, transportation, storage, or security of Government information for vulnerabilities.
d) Identified gaps between required FedRAMP Security Control Baselines and Continuous Monitoring controls and the contractor's implementation as documented in the Security Assessment Report shall be tracked by the contractor for mitigation in a POA&M document. Depending on the severity of the gaps, the Government may require them to be remediated before provisional authorization is issued.
e) The contractor is responsible for mitigating all security risks found during A&A and continuous monitoring activities. All high-risk vulnerabilities must be mitigated within 30 days, and all moderate risk vulnerabilities must be mitigated within 30 days from the date vulnerabilities are formally identified.
The Government will determine the risk rating of vulnerabilities.
13) Authorization of System
The contractor shall provide access to the Federal Government, or their designee acting as their agent, when requested, in order to verify compliance with the requirements for an Information Technology security program. The Government reserves the right to conduct onsite inspections. The contractor shall make appropriate personnel available for interviews and provide all necessary documentation during this review.
14) Reporting and Continuous Monitoring
Maintenance of the FedRAMP Provisional Authorization will be through continuous monitoring and periodic audit of the operational controls within a contractor’s system, Request for Proposal (RFP) 70CDCR26R00000026 https://www.fedramp.gov/assets/resources/documents/CSP_Penetration_Test_Guidance.pdf https://www.fedramp.gov/assets/resources/documents/CSP_Penetration_Test_Guidance.pdf environment, and processes to determine if the security controls in the information system continue to be effective over time in light of changes that occur in the system and environment. Through continuous monitoring, security controls and supporting deliverables are updated and submitted to the FedRAMP PMO as required by FedRAMP Requirements. The submitted deliverables (or lack thereof) provide a current understanding of the security state and risk posture of the information systems. The deliverables will allow the FedRAMP JAB to make credible risk-based decisions regarding the continued operations of the information systems and initiate appropriate responses as needed when changes occur. Contractors will be required to provide updated deliverables and automated data feeds as defined in the FedRAMP Continuous Monitoring Plan.
All deliverables shall be labeled appropriately (such as “Controlled Unclassified Information” (CUI)). External transmission/dissemination of labeled deliverables to or from a Government computer must be encrypted. Certified encryption modules must be used in accordance with FIPS PUB 140 (as amended), “Security requirements for Cryptographic Modules.”
15) Non-Repudiation
The Cloud Service Provider vendor shall provide a system that is capable of implementing NIST SP 800-53 Control AU-10 approved controls, which provides for origin authentication, data integrity, and signer non-repudiation. This binds the identity of the information producer with the information to and provides the means for authorized individuals to determine the identity of the producer of the information.
16) Identification and Authentication (Organizational Users)
The vendor shall support a secure, multi-factor method of remote authentication and authorization to identified Government Administrators that will allow Government designated personnel the ability to perform management duties on the system.
The vendor shall support multi-factor authentication including user ID and Password, digital certificate, PIV or smart card, PIN, tokens, etc.
17) Identification and Authentication (Non-Organizational Users)
The vendor shall support a secure, dual factor method of remote authentication and authorization to identified Vendor Administrators that will allow vendor-designated personnel the ability to perform management duties on the system.
18) Incident Reporting Timeframes
Cloud Service Providers are required to report all computer security incidents to the United States Computer Emergency Readiness Team (U.S.-CERT) in accordance with U.S.-CERT “Incident Categories and Reporting Timeframes” in, Appendix J, Table J-1 of NIST SP 800-61 (as amended), “Computer Security Incident Handling Guide.” Any Category (CAT) 1, CAT 2, or CAT 3 incident must be reported immediately to their Information Systems Security Officer (ISSO) and the Senior Agency Information Security Officer (SAISO). Any incident that involves compromised Personally Identifiable Information (PII) must be reported to U.S.- CERT within 1 hour of detection regardless of the incident category reporting timeframe.
19) Media Transport
The vendor shall document activities associated with the transport of Federal agency information stored on digital and non-digital media and employ cryptographic mechanisms to protect the confidentiality and integrity of this information during transport outside of controlled areas.
Digital media, containing Federal agency information, that is transported outside of controlled areas must be encrypted using an approved encryption mode; non-digital media including but not limited to CD-ROM, floppy disks, etc., must be secured using the same policies and procedures as paper.
Media, containing Federal Agency information that is transported outside of controlled areas must ensure accountability. This can be accomplished through appropriate actions such as logging and a documented chain of custody form.
Federal Agency data that resides on mobile/portable devices (e.g., USB flash drives, external hard 12 drives, and SD cards) must be encrypted using an approved encryption mode. All Federal Agency data residing on laptop computing devices must be protected with approved encryption software.
20) Boundary Protection
The CSP/Reseller shall route all external connections through a Trusted Internet Connection (TIC).
21) Protection of Information At Rest
The CSP shall provide security mechanisms for handling data at rest and in transit in accordance with FIPS 140-2.
22) Security Alerts, Advisories, and Directives
The CSP/Reseller shall provide a list of their personnel, identified by name and role, with system 1 administration, monitoring, and/or security responsibilities that are to receive security alerts, two advisories, and directives. This list shall include
ICE SOC.
H.11. PRIVACY EXPECTATIONS
Government contractor employees do not have a right, nor should they have an expectation of privacy while using Government provided devices at any time, including accessing the Internet and using e-mail and voice communications. To the extent that employees wish that their private activities remain private, they should avoid using the Government provided device for limited personal use. By acceptance of the government provided device, employees imply their consent to disclosing and/or monitoring of device usage, including the contents of any files or information maintained or passed -through that device.
H.12. CONTRACTOR IT SECURITY ACCREDITATION
Within 6 months after contract, the contractor shall submit written proof of IT Security accreditation to DHS for approval by DHS CO. Accreditation will proceed according to the criteria of DHS Sensitive System Policy Publication, 4300A (most current version) or any replacement publication, which the CO will provide upon request. This accreditation will include a final security plan, risk assessment, security test and evaluation, and disaster recovery plan/continuity of operations plan. This accreditation, when accepted by the CO, shall be incorporated into the contract as a compliance document. The contractor shall comply with the approved accreditation documentation.
H.13. SUPPLY CHAIN RISK MANAGEMENT TERMS AND CONDITIONS
The contractors supplying the Government hardware and software shall provide the manufacturer's name, address, state and/or domain of registration, and the Data Universal Numbering System (DUNS) number for all components comprising the hardware and software.
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