Appendix G.docx

This is a Cultural Competence Form from the County of Santa Clara Behavioral Health Services Department for RFSQ-BHS-FY23-0225: Behavioral Health Treatment Facility Continuum of Care. The form requires offerors to document their ability to apply cultural, gender, and language-specific competencies to the services provided under this solicitation. Offerors must identify their staffing capabilities across multiple demographic categories, including African American/African Ancestry, Latinx, Native American/Indigenous People, Asian American, Pacific Islander, and LGBTQ+ staff. Additionally, offerors must specify language capabilities in Spanish, Vietnamese, Mandarin/Cantonese, Farsi, Tagalog, Russian, and any other languages. For each competency area, offerors indicate whether the capability is included in their staffing work plan or identify a contracted agency arrangement to respond to referrals requiring these specific competencies.

The form establishes that services must be made available in a minimum of seven threshold languages: Spanish, Vietnamese, Mandarin, Tagalog, Cantonese, Farsi, and Russian. Offerors are required to demonstrate cultural competence either through direct staffing or through documented arrangements with other agencies, including those currently contracted with the Behavioral Health Services Department. This requirement ensures that the continuum of care services can effectively serve Santa Clara County's diverse population and meet the cultural and linguistic needs of the communities served.